Childrens Hospital in Richmond, VA

Childrens Hospital is a nursing home community in Richmond, VA.

Information last verified:

2924 Brook Road, Richmond, VA 23220

For more information about senior living options: (866) 208-4318

4.3 from 76 reviews
5 stars
57
4 stars
8
3 stars
0
2 stars
1
1 stars
10

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Top 5% Senior Living Community in 2017

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Overall Review of Childrens Hospital

common 26 reviews mention this

Staff care and responsiveness stand out

Residents and families repeatedly describe staff as kind, attentive, and responsive to needs.

Across reviews, families emphasize how the staff takes time, listens, and follows through, whether it is helping with care plans, answering questions, or keeping people informed. Some reviewers specifically call out helpful communication through scheduling and portals, and describe feeling supported during difficult visits. A few negative reviews also touch on customer service and professionalism, but the larger pattern still centers on caring day-to-day interactions.

differentiator 10 reviews mention this

Therapies and in-hospital activities

The experience goes beyond appointments, with structured therapies and day programming described in reviews.

Reviews describe therapy help for children, including feeding and other therapy services, along with an environment built for more than just clinical visits. Families mention occupational and art therapy, game and activity areas, and a schooling program during stays. This aligns with the community offering scheduled daily activities and resident-run or community-sponsored activity options, which helps explain why multiple reviewers highlight the day-to-day experience.

common 4 reviews mention this

Safety-minded environment and cleanliness

Several reviews point to a safer, more controlled campus environment.

Some families describe feeling safe on campus and mention security measures and a modern layout. Others highlight the facility being kept clean by custodial staff during the day. At the same time, a minority of reviews raise cleanliness concerns and write about problems with parts of the facility, so experiences are not uniformly positive.

caveat 5 reviews mention this

Scheduling and communication can fail

Multiple reviewers report problems getting timely updates, callbacks, or coordinated information.

A recurring concern is difficulty reaching the office or getting follow-ups for rescheduling and procedures. Reviewers describe curt phone interactions, lack of reminders, and phone calls that were not returned. Others describe coordination problems during longer stays, including miscommunications that affected medication updates or access to a therapist, which contributed to frustration even when overall care was otherwise described as helpful.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 47 resident community capacity 47 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Richmond International (8 miles away) Richmond International (8 miles away)

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (1.2 miles)
  • Rite Aid (1.5 miles)
  • Paragon Pharmacy (1.8 miles)
  • CVS Pharmacy (2.2 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.7 miles)

Parks

  • Battery Park (0.8 miles)
  • Byrd Park (1.4 miles)
  • Lombardy Park Playground (1.4 miles)
  • Monroe Park (1.7 miles)
  • Brown's Island (2.2 miles)
  • Dogwood Dell (2.7 miles)
  • Barker Field Dog Park (2.8 miles)

Theaters

  • Bow Tie Movieland at Boulevard Square (0.9 miles)

Cafes

  • The Smoky Mug (1 miles)
  • Starbucks (1.1 miles)
  • Stir Crazy (1.3 miles)
  • Blanchard’s Café (1.3 miles)
  • Starbucks (1.5 miles)
  • Lamplighter (1.9 miles)
  • Starbucks (2.1 miles)

Restaurants

  • Lee's Famous Recipe Chicken (1.1 miles)
  • Chicken Fiesta (1.1 miles)
  • McDonald's (1.1 miles)
  • Blue Bee Cider (1.2 miles)
  • Cobra Cabana (1.4 miles)
  • Cava (1.5 miles)
  • Joe's Inn (1.5 miles)

Hospitals

  • VCU Medical Center Emergency Department (1.3 miles)
  • Hospital Hospitality House (2.1 miles)
  • Children's Hospital of Richmond at VCU (2.3 miles)
  • Vcu Health System Authority (2.4 miles)
  • VCU Critical Care Hospital (2.4 miles)
  • Bon Secours Richmond Community Hospital (3.2 miles)
  • St Marys South Building (3.5 miles)

Physicians

  • Surgical Specialists of Richmond (1.5 miles)
  • MCV Children's Pavillion (2.3 miles)
  • Clanton, Samuel Ambulatory Care Center (2.3 miles)
  • Bergen Nelson, MD, MS (2.3 miles)
  • Wickersham Jodi Hume Lee Transplant Clinic Richmond (2.4 miles)
  • Brooks Optical (2.5 miles)
  • Patterson Eye Clinic (3.3 miles)

Places of Worship

  • Remnant Church (1.6 miles)
  • Tikvat Israel Congregation (1.7 miles)
  • Christadelphian Chapel (1.9 miles)
  • 31st Street Baptist Church (3.5 miles)

Transportation

  • GRTC Pulse - Convention Center (1.9 miles)
  • Main Street Station (2.7 miles)
  • Amtrak (4.1 miles)

Frequently Asked Questions

Where is Childrens Hospital?

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