2924 Brook Road, Richmond, VA 23220
For more information about senior living options: (844) 490-3973
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Jesse Peters is absolutely amazing for feeding therapy. The staff are kind, listen to concerns and goals, and provide excellent feeding therapy. The ladies at the feeding therapy location are wonderful with feeding therapy. The dental clinic staff are wonderful, and children love the visits. Dr. Soode is informative and knowledgeable. VTCC staff are awesome, and Sarah D. was a very helpful therapist. TCU staff take really good care of the children and treat them like family.
Customer service really needs an improvement. It is almost impossible to touch bases with anyone. The entire process was far more harmful to him than if we had just not sought help to begin with.The collection of reviews paints a broad and heartfelt portrait of pediatric care across several Atlanta-area and regional facilities, spanning feeding therapy, dental care, emergency and psychiatric services, and inpatient treatment. Across these reports, a common thread is the presence of deeply caring, patient-focused staff who are often described as kind, attentive, and dedicated to helping children and families. Families repeatedly emphasize that the people they encounter - from therapists and nurses to administrators and support staff - genuinely care about outcomes, listen to concerns, and work to make challenging medical journeys more manageable.
In the realm of feeding therapy, one standout is Jesse Peters, who receives near-universal praise for making dramatic improvements after a single visit. A parent reports that their child was able to take a bottle with proper latch and coordination and even returned to breastfeeding after meeting with Peters. The reviewer highlights Peters as not only effective but also compassionate and attentive to the family's goals and concerns, describing her as kind and a good listener. This depth of impact is echoed by others who call out the broader feeding-therapy team as wonderful and supportive, underscoring the value families place on accessible, empathetic care when dealing with complex feeding needs.
There is also consistent appreciation for Brook Road, which reviewers recognize as a big help, particularly in the context of therapy. However, a caveat is noted: Brook Road is described as a therapy center rather than a full-service hospital with emergency care. This distinction matters for families planning care pathways, as they are reminded to seek ER or higher-level medical services at other locations if needed. The sentiment here is positive about the therapy-focused support while being clear about the limits of the site's capabilities, helping families map realistic expectations for care delivery and where to seek additional services.
Dental care experiences are a mix of affection for the clinic and constructive critique. Some families report that their children love the dental clinic and even look forward to visits, with a sense of reassurance from the staff and a comforting environment. One reviewer notes a personal connection to a dentist named Dr. Soode, calling the provider a blessing and expressing gratitude for the information and guidance received. Yet, another voice points to operational friction: poor phone service that makes it hard to reschedule procedures or obtain timely responses. Taken together, these perspectives illustrate a strong overall trust in dental professionals while also highlighting administrative bottlenecks that can affect access and convenience.
The ER and psychiatric hospital experiences form the most complex and occasionally contentious portion of the feedback. One family recounts a lengthy ER wait that culminated in a difficult admission decision, only to be told that the facility would not admit due to ongoing psych symptoms and a drawn-out process of locating somewhere else to help. The account emphasizes that the experience felt harmful to the child and left the family with a sense of being stranded in the system. Despite this tough narrative, other reviews about the same institutions acknowledge that, during hospital stays, staff can be nurturing and engaged. Users describe therapists and nurses who "work hard," a patient who valued the supportive role of staff like a dedicated therapist, and an overall sense that the environment offers meaningful activities and opportunities for connection and coping.
Within the psychiatric hospital context, specific individuals and programs also receive praise. One reviewer notes Ms. Sarah D. as a dedicated therapist who gave thoughtful attention, while another person recalls James as a remarkably positive and influential staff member. There is a sense that, even when the system presents challenges, the people delivering care can leave a lasting, positive impression on youths and families. The experience is described as overall supportive, with recognition of the hospital's efforts to provide a range of therapeutic activities, including occupational therapy, art therapy, and interactive programming, alongside medical oversight and meal routines. The user who wrote about their time in the hospital also reflects on the social dynamics of the inpatient setting, the quality of care, and the impact of the environment on healing and growth.
In discussions of the broader hospital ecosystem, reviewers consistently point to strong traits across sites: staff who "genuinely care for pt needs," a safety-conscious culture with visible adherence to protective measures, and facilities that are modern and well-maintained. A reviewer who helped with a software update stresses the humane orientation of the teams: the people, the procedures, and the physical spaces all align toward patient well-being and safety. Another patient highlights the sense of family fostered by the TCU staff, who are described as amazing and deeply invested in the children who reside there, treating them with a familial warmth. Across multiple comments, the impression is of a system that strives to do right by young patients, even as it grapples with the practicalities of scheduling, communications, and resource limitations.
Finally, several testimonials underscore a few recurring themes about accessibility and communication. Positive experiences tend to cluster around responsive, compassionate interactions: therapists who connect with youths, nurses who listen and explain, and administrators who aim to keep families informed. Conversely, critiques frequently mention frustrating communication hurdles - delayed or missed phone calls, inconsistent reminders, and miscommunications between different doctors or departments. There are also notes about lengthy ER waits, complicated transitions between inpatient and outpatient care, and the challenge of aligning school programs with hospital treatment. Taken as a whole, the reviews present a patient-centered network with remarkable care providers and dedicated teams, tempered by the realities of healthcare logistics that can impede perfectly smooth experiences at times.
In sum, these reviews reflect a healthcare ecosystem where many families find genuine comfort and tangible progress for their children through compassionate, skilled professionals across feeding therapy, dental care, and inpatient mental health services. While operational and administrative improvements could further enhance access and coordination, the prevailing sentiment remains one of gratitude and trust: a belief that the people within these facilities are doing meaningful work to support some of the most vulnerable patients, often making a lasting, positive difference in their lives.
47 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Richmond International (8 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Childrens Hospital in Richmond, VA is an assisted living community that offers a wide range of amenities and care services to its residents. The community provides fully furnished accommodations with cable or satellite TV and Wi-Fi/high-speed internet for the residents' entertainment and connectivity needs. There is a dining room where residents can enjoy restaurant-style dining, as well as a kitchenette for those who prefer to prepare their own meals.
Housekeeping services are provided to ensure that the living spaces are clean and well-maintained. Move-in coordination is available to assist new residents in settling into their new home seamlessly. Outdoor space and a garden are accessible for residents who enjoy spending time outside.
The community also offers care services such as 24-hour supervision, assistance with activities of daily living, bathing, dressing, transfers, and medication management. Special attention is given to residents with diabetes through the provision of a diabetes diet.
Mental wellness programs are available to support the emotional well-being of the residents. Special dietary restrictions are taken into consideration during meal preparation and service.
To keep residents engaged and active, there are resident-run activities as well as scheduled daily activities organized by the community. The surrounding area offers various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, transportation options including nearby hospitals and places of worship.
Overall, the Childrens Hospital in Richmond, VA provides a comfortable and supportive environment where seniors can receive personalized care while enjoying a range of amenities and engaging in fulfilling activities both within the community and in its vibrant surrounding neighborhood.
Childrens Hospital is located at 2924 Brook Road, Richmond, VA 23220 in Richmond city, Virginia
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