Petersburg Healthcare Center
Save287 East South Boulevard, Petersburg, VA 23805
For more information about senior living options: (844) 490-3973
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Petersburg Healthcare Center emerges in these reflections as a place of genuine care, where the tone across reviews is one of gratitude and appreciation for the people who make it feel like a supportive community. Central to the positive experiences is Sherri, the director, whose leadership is repeatedly described as compassionate, dignified, and skilled. Families consistently point to her as a reassuring presence who not only addresses issues promptly but also embodies a level of engagement and commitment that helps residents and their loved ones feel truly supported. When people say they are thankful to have Sherri at the helm, they are acknowledging a community leadership that prioritizes clear communication, thoughtful problem-solving, and a sense of accountability that many families value in a healthcare setting.
Several reviews highlight how Sherri's leadership translates into concrete, personalized care for relatives. One family notes that Sherri "took great care of all of us," while another describes a minor issue with a rapid, respectful resolution. This pattern of responsive, compassionate leadership extends beyond Sherri to the broader management and staff, who are praised for keeping families informed about the care being provided. The sense that the building is led by someone who genuinely cares about residents' dignity and comfort is a recurring theme, with reviewers expressing pride in the facility's representation and the way staff treat residents as individuals.
Beyond the leadership, the staff at Petersburg Healthcare Center receive frequent praise for professionalism, attentiveness, and warmth. Several reviewers specifically commend Sherri Townes for outstanding leadership, Verra for careful and attentive care, and Lavinia in HR for guiding new families through orientation and the Communicare process with thoroughness and clarity. The sentiment is that the staff are not only competent but also deeply invested in residents' well-being; they know residents by name, build personal relationships, and go "above and beyond" to ensure comfort and safety. Families repeatedly mention that staff follow up to confirm that care is satisfactory, a small but meaningful practice that reinforces trust and ongoing communication.
The environment and quality of care also come through strongly in the reviews. Many describe the facility as clean and well-maintained, with residents who appear content and engaged. The nursing and auxiliary staff are portrayed as knowledgeable and proactive, ensuring that residents' needs are met and that care plans align with individual goals - whether those goals are daily comfort, mobility maintenance after a stroke, or participation in meaningful activities. The sense of safety and reassurance is palpable in phrases like feeling safe leaving a loved one there and appreciating the care the nurses provide. Several testimonials emphasize the personal touch of staff - staff who listen, respond with empathy, and make residents feel valued.
Activity programming and overall atmosphere are highlighted as distinctive strengths. One reviewer extols the activities department as "amazing," noting that a large number of residents are out engaging in events and enjoying themselves. The facility is described as a "hidden gem" where residents are supported in self-care with the help of attentive nursing staff, reinforcing a culture of empowerment and dignity. The combination of a warm atmosphere, active engagement, and consistent staff presence contributes to the impression that this is more than just a place for medical care - it is a community where residents feel seen, involved, and respected.
Management changes and forward-looking optimism also surface in the narratives. Several accounts acknowledge recent shifts in leadership and the positive impact these changes have begun to show. One reviewer, who has served as the executive director for nearly four years, speaks to growth and a dedicated team that delivers outstanding care and results. Others comment that new management is bringing improvements, with expectations that current reforms will translate into stronger reviews and a continually enhanced resident experience. The overall tone is cautiously optimistic: while acknowledging that no facility is without its challenges, there is a clear belief that the leadership team is steering Petersburg Healthcare Center toward better performance and higher resident satisfaction.
Not every note is purely celebratory, but even the more critical observations are framed within a larger narrative of ongoing improvement. A particular incident is described where a nurse's behavior - being distracted by a phone and lacking timely responsiveness - was deemed unacceptable, underscoring the importance of consistent, compassionate care. In these reviews, readers are reminded that caregivers must treat all patients with respect and attention, and that accountability matters as much as warmth and professionalism. There is also practical feedback about logistical considerations, such as distance for placement decisions, which reflects the real-world choices families navigate when selecting a facility for a loved one.
Across the spectrum of experiences, the recurring threads are clear: a strong leadership presence that models dignity and care; a professional, attentive staff who know residents personally and respond proactively to their needs; a welcoming, clean, and secure environment; and a culture of activity, engagement, and empowerment for residents. The facility's age is acknowledged, but the emphasis remains on the quality of care, the atmosphere of welcome, and the improvements driven by new leadership and a dedicated team. Families repeatedly invite others to visit, suggesting that Petersburg Healthcare Center is more than a place to receive care - it is a community worth experiencing.
In sum, the body of feedback presents Petersburg Healthcare Center as a place where compassion, competence, and connection converge. Leadership, particularly from Sherri and Verra, sets a tone of respectful, patient-centered care that resonates with families who value clear communication and reliable responsiveness. The staff's dedication to residents - through personal attention, routines that foster safety and dignity, and a vibrant activities program - paints a portrait of a facility actively working to improve and to maintain a high standard of care. While there are legitimate critiques and ongoing areas for growth, the prevailing impression is one of a caring, well-run center, with a hopeful outlook for continued progress and renewed confidence among residents and their loved ones. If you are seeking a place where residents are treated with warmth, families are kept informed, and staff strive to meet individual needs with attentiveness, Petersburg Healthcare Center stands out as a facility worth considering.
Located in Petersburg, VA, the Petersburg Healthcare Center is an assisted living community offering a wide range of amenities and care services. Residents can enjoy the convenience of on-site beauty salon services and cable or satellite TV in their fully furnished accommodations. The community also operates transportation for residents to get around and explore the surrounding area.
For those who want to stay connected, there is a computer center and Wi-Fi/high-speed internet available. Meals are served restaurant-style in the dining room with special dietary restrictions taken into consideration. A small library and gaming room provide additional opportunities for entertainment and relaxation.
The care services provided at Petersburg Healthcare Center ensure that residents receive assistance as needed throughout the day. There is a 24-hour call system and supervision for added peace of mind. The staff is trained to assist with activities of daily living, such as bathing, dressing, and transfers.
Residents with specific dietary needs, including diabetes diets or special dietary restrictions, can have their needs met through meal preparation and service. Medication management is also available to ensure residents take their medications correctly. Mental wellness programs are implemented to prioritize residents' overall well-being.
To keep residents active and engaged, the community offers concierge services for planning day trips and fitness programs. Resident-run activities and scheduled daily activities provide socialization opportunities within the community.
Petersburg Healthcare Center boasts a convenient location with various amenities nearby. Five cafes, two parks, twelve pharmacies, forty-two physicians, thirty-one restaurants, two places of worship, one theater, and five hospitals are all within easy reach of the community.
With its comprehensive amenities and caring staff members who prioritize resident well-being, Petersburg Healthcare Center offers a comfortable and supportive environment for seniors seeking assisted living options in the Petersburg area.
Petersburg Healthcare Center is located at 287 East South Boulevard, Petersburg, VA 23805 in Petersburg city, Virginia
Petersburg Healthcare Center on seniors.fyi includes 5 photos including images showing dining, interior, building, trees, outdoors, nursing home, wall art, rehabilitation, and more.
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