Aim Higher Supportive Services in Petersburg, VA

Information last verified:

2116 Bishop Street, Petersburg, VA 23805

For more information about senior living options: (844) 490-3973

2.3 from 17 reviews
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Overall Review of Aim Higher Supportive Services

Pros

  • pro Tanya Davis Green is described as having a heart and passion for her work.
  • pro She is very motivated and dedicated to her clients’ well-being.
  • pro She makes clients feel comfortable and supported during crises.
  • pro Her work aims to improve clients' mental health, stability, and overall community well-being.
  • pro The reviewer expresses gratitude for her and for the higher supportive services.

Cons

  • pro The service was horrible, with calls going unanswered and clients being turned over to Medicaid.
  • pro The facility is awful, plagued by bugs, offers nothing to do, and provides no insurance.
  • pro They forced a payee on residents, removed dental work without replacement, and provided no therapy because of cost.
  • pro Health insurance would be deactivated, and staff allegedly threatened doctors or police.
  • pro Bedbugs forced residents to leave rooms and relocate.
  • pro The program is described as flawed, built on control and manipulation, leaving most clients with nothing.
  • pro Staff and higher-ups are accused of breaking rules and letting certain clients have their way, showing a lack of respect.
  • pro The staff are disrespectful and treat clients as replaceable.
  • pro The crisis program is not recommended, with mismanagement of room payments and funds causing financial loss.
  • pro The houses have roaches and bed bugs, with workers talking down to clients and failing to pay clients what they’re owed.

Review

Aim Higher Supportive Services in Petersburg is not a general choice for seniors seeking reliable assisted living. It is best viewed as a crisis-oriented option for adults who need immediate access to wraparound supports at a very low cost and who are willing to tolerate substantial operational chaos. In practical terms, this community tends to serve individuals in urgent need of placement, rather than those prioritizing dignified daily living, predictable routines, and respectful, professional oversight. For typical elders or long-term residents who expect clean environments, consistent staffing, and clear, compassionate care, this is rarely the right fit.

Those who may want to consider alternatives are families prioritizing safety, hygiene, and steady, proactive management. The reviews repeatedly highlight hazards such as bedbugs and roaches, overheated or undermaintained living spaces, and a pattern of neglect or miscommunication. When care is paired with threats, dismissiveness toward residents, or inconsistent billing and payment practices, the risk calculus quickly shifts away from reasonable compromise. If a resident has mobility limitations, cognitive needs, or a reliance on routine medical monitoring or therapy, the evidence here argues strongly against choosing this program.

The strongest positives center on heartfelt, individually engaged staff members who genuinely connect with clients in crisis. In at least one case, a team member is praised for empathy, motivation, and a sense of partnership focused on stability and recovery. However, such moments of human connection do not compensate for the broader operational failings. The overall environment described by multiple residents and family members is one of instability and tension, where even well-intentioned staff operate within a framework that undermines trust and predictable care. Pros cited in isolation cannot offset the frequency and severity of the cons facing residents.

On the con side, the dominant issues are acute and systemic. Repeated reports describe living spaces compromised by pests, stifling heat, inadequate supervision, and insufficient access to meals or activities. Instances of staff disrespect, care plans that are not followed, and residents feeling expendable point to a culture that undermines dignity and safety. Chronic communication failures, missed calls, unfulfilled promises, and disputes over payments or room charges, compound these problems, creating a climate where residents and families cannot rely on basic responsiveness or accountability. In such an environment, medical guidance, therapy, and daily living support often dissolve into a string of unmet expectations.

For families evaluating options, concrete steps matter. Request an up-to-date tour focused on living conditions, meals, safety measures, and housekeeping standards. Ask for formal references from current residents or families, and verify how payment arrangements are tracked and communicated to avoid repeated billing confusion. Inquire about staff training, oversight, and the process for addressing complaints, along with any state licensure requirements and recent inspection results. Compare with other local facilities that demonstrate consistent hygiene, respectful interactions, and reliable care coordination. If the goal is stable, empowering living for an elder, this community requires careful scrutiny and may not pass the test of practical expectations.

The bottom line is clear: Aim Higher Supportive Services is not well suited for seniors or others who expect reliable, respectful, and hygienic living environments with dependable day-to-day operations. It may be considered only by families facing an acute crisis with extremely constrained budgets and a willingness to accept significant management risk. For virtually all other cases, especially those seeking ongoing medical oversight, therapeutic services, and a dignified daily experience, the prudent move is to look elsewhere. Solid alternatives exist in the Petersburg area that offer clearer accountability, cleaner facilities, and staff who consistently model respectful, professional care.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Richmond International (21 miles away) Richmond International (21 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Aim Higher Supportive Services in Petersburg, VA is an exceptional board and care home facility that provides personalized care and support for individuals in need. With a variety of amenities and services available, our goal is to create a comfortable and fulfilling living environment for our residents.

Our community offers a dining room where residents can enjoy nutritious meals prepared by our dedicated staff. The entire facility is fully furnished, ensuring that residents have everything they need for a cozy and convenient living experience. Additionally, we have a beautiful garden and outdoor space where residents can relax and enjoy nature.

We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to ensure that all common areas and resident rooms are well-maintained at all times. We also offer move-in coordination assistance to make the transition into our community as seamless as possible.

At Aim Higher Supportive Services, we prioritize the well-being of our residents by offering various care services. Our trained staff is available to provide assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive the necessary medical attention they require. For those with diabetes or specific dietary restrictions, we offer specialized meal preparation to cater to their individual needs.

Transportation arrangements are made for medical appointments, ensuring that residents have access to the medical care they require. In addition, our close proximity to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals ensures that residents have easy access to important amenities and recreational activities.

To foster an active and engaging lifestyle for our residents, we offer scheduled daily activities designed to promote social interaction while catering to individual interests. Whether it's participating in group exercises or joining in on organized outings within the community or nearby areas, there are plenty of opportunities for meaningful engagement.

Aim Higher Supportive Services strives to provide a nurturing assisted living community where residents can thrive and enjoy a fulfilling lifestyle. With our range of amenities, personalized care services, and convenient location, we are dedicated to helping residents lead happy and comfortable lives.

Nearby Places of Interest

Restaurants

  • McDonald's (0.3 miles)
  • Wendy's (0.5 miles)
  • Roma's Italian Pizza Restaurant (1.1 miles)
  • KFC (1.7 miles)
  • Bojangles' Famous Chicken 'n Biscuits (1.8 miles)
  • McDonald's (2.4 miles)
  • Olive Garden (2.9 miles)

Physicians

  • Virginia Eye Institute (0.3 miles)
  • Infant Jesus Children's Clinic (0.4 miles)
  • Dominion Cardiology (0.6 miles)
  • Virginia South Psychiatric (1.3 miles)
  • Alliance Family Practice, PC (1.5 miles)
  • Charles City Medical Group (1.5 miles)
  • Central Virginia Health Service (1.7 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Octapharma Plasma (0.4 miles)
  • Walgreens (1.5 miles)
  • Health Mart Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)
  • Appomattox Drugs (3.2 miles)
  • CVS Pharmacy (3.3 miles)

Cafes

  • Yankee Coffee Shoppe (0.6 miles)
  • Demolition Coffee (2.3 miles)
  • Starbucks (3.2 miles)
  • Panera Bread (3.2 miles)
  • Starbucks (4.6 miles)

Hospitals

  • Childrens Hospital Petersburg Therapy Center (1.3 miles)
  • Southside Regional Medical Center (1.8 miles)
  • Kenner Army Health Clinic (2.8 miles)
  • Central State Hospital (4.2 miles)
  • Justice Brandi Central State Hospital (4.2 miles)

Parks

  • Central Park (1.9 miles)
  • Roslyn Landing (2.8 miles)

Theaters

  • Regal Southpark Mall (3.5 miles)

Places of Worship

  • Mount Pleasant Baptist Church (4.2 miles)
  • St John's Catholic Church (4.3 miles)

Frequently Asked Questions

Where is Aim Higher Supportive Services?

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