Information last verified:
2116 Bishop Street, Petersburg, VA 23805
For more information about senior living options: (844) 490-3973
Aim Higher Supportive Services in Petersburg is not a general choice for seniors seeking reliable assisted living. It is best viewed as a crisis-oriented option for adults who need immediate access to wraparound supports at a very low cost and who are willing to tolerate substantial operational chaos. In practical terms, this community tends to serve individuals in urgent need of placement, rather than those prioritizing dignified daily living, predictable routines, and respectful, professional oversight. For typical elders or long-term residents who expect clean environments, consistent staffing, and clear, compassionate care, this is rarely the right fit.
Those who may want to consider alternatives are families prioritizing safety, hygiene, and steady, proactive management. The reviews repeatedly highlight hazards such as bedbugs and roaches, overheated or undermaintained living spaces, and a pattern of neglect or miscommunication. When care is paired with threats, dismissiveness toward residents, or inconsistent billing and payment practices, the risk calculus quickly shifts away from reasonable compromise. If a resident has mobility limitations, cognitive needs, or a reliance on routine medical monitoring or therapy, the evidence here argues strongly against choosing this program.
The strongest positives center on heartfelt, individually engaged staff members who genuinely connect with clients in crisis. In at least one case, a team member is praised for empathy, motivation, and a sense of partnership focused on stability and recovery. However, such moments of human connection do not compensate for the broader operational failings. The overall environment described by multiple residents and family members is one of instability and tension, where even well-intentioned staff operate within a framework that undermines trust and predictable care. Pros cited in isolation cannot offset the frequency and severity of the cons facing residents.
On the con side, the dominant issues are acute and systemic. Repeated reports describe living spaces compromised by pests, stifling heat, inadequate supervision, and insufficient access to meals or activities. Instances of staff disrespect, care plans that are not followed, and residents feeling expendable point to a culture that undermines dignity and safety. Chronic communication failures, missed calls, unfulfilled promises, and disputes over payments or room charges, compound these problems, creating a climate where residents and families cannot rely on basic responsiveness or accountability. In such an environment, medical guidance, therapy, and daily living support often dissolve into a string of unmet expectations.
For families evaluating options, concrete steps matter. Request an up-to-date tour focused on living conditions, meals, safety measures, and housekeeping standards. Ask for formal references from current residents or families, and verify how payment arrangements are tracked and communicated to avoid repeated billing confusion. Inquire about staff training, oversight, and the process for addressing complaints, along with any state licensure requirements and recent inspection results. Compare with other local facilities that demonstrate consistent hygiene, respectful interactions, and reliable care coordination. If the goal is stable, empowering living for an elder, this community requires careful scrutiny and may not pass the test of practical expectations.
The bottom line is clear: Aim Higher Supportive Services is not well suited for seniors or others who expect reliable, respectful, and hygienic living environments with dependable day-to-day operations. It may be considered only by families facing an acute crisis with extremely constrained budgets and a willingness to accept significant management risk. For virtually all other cases, especially those seeking ongoing medical oversight, therapeutic services, and a dignified daily experience, the prudent move is to look elsewhere. Solid alternatives exist in the Petersburg area that offer clearer accountability, cleaner facilities, and staff who consistently model respectful, professional care.
Aim Higher Supportive Services in Petersburg, VA is an exceptional board and care home facility that provides personalized care and support for individuals in need. With a variety of amenities and services available, our goal is to create a comfortable and fulfilling living environment for our residents.
Our community offers a dining room where residents can enjoy nutritious meals prepared by our dedicated staff. The entire facility is fully furnished, ensuring that residents have everything they need for a cozy and convenient living experience. Additionally, we have a beautiful garden and outdoor space where residents can relax and enjoy nature.
We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to ensure that all common areas and resident rooms are well-maintained at all times. We also offer move-in coordination assistance to make the transition into our community as seamless as possible.
At Aim Higher Supportive Services, we prioritize the well-being of our residents by offering various care services. Our trained staff is available to provide assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that residents receive the necessary medical attention they require. For those with diabetes or specific dietary restrictions, we offer specialized meal preparation to cater to their individual needs.
Transportation arrangements are made for medical appointments, ensuring that residents have access to the medical care they require. In addition, our close proximity to nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals ensures that residents have easy access to important amenities and recreational activities.
To foster an active and engaging lifestyle for our residents, we offer scheduled daily activities designed to promote social interaction while catering to individual interests. Whether it's participating in group exercises or joining in on organized outings within the community or nearby areas, there are plenty of opportunities for meaningful engagement.
Aim Higher Supportive Services strives to provide a nurturing assisted living community where residents can thrive and enjoy a fulfilling lifestyle. With our range of amenities, personalized care services, and convenient location, we are dedicated to helping residents lead happy and comfortable lives.
Aim Higher Supportive Services is located at 2116 Bishop Street, Petersburg, VA 23805 in Petersburg city, Virginia
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