Norfolk Health And Rehabilitation Center in Norfolk, VA
SaveInterior
Outdoors
Building
Hallway
Exercise Equipment
Office
Flag
Brick
Healthcare
Wheelchair
901 East Princess Anne Road, Norfolk, VA 23504
For more information about senior living options: (844) 490-3973
The staff are friendly and helpful. The facility is clean, well-maintained, and has a pleasant environment. The nurses and CNAs go above and beyond to make residents comfortable. The staff from nurses to management clearly care about the patients. The recreational therapy program is superb and engaging for residents. Maintenance staff are kind and go the extra mile to assist. Overnight nurses provide professional, respectful care that makes families feel like part of the care team. The care and activities teams are attentive and create a welcoming atmosphere.
The facility is dirty and unkempt, with a persistent urine odor and grime on the floors. Family members report patients were left in their own waste for hours and medications were not provided on time. The staff are described as rude, combative, and unprofessional, with nurses and CNAs seeming indifferent to patient care. Elevators are frequently out of service for hours, sometimes days. The care is neglectful, with infections and serious health declines attributed to ill treatment. The facility has been described as unsafe and not suitable for loved ones, with some saying they wouldn't even put a dog there. There are accusations of malpractices, including taking money from patients' accounts and failing to provide itemized receipts. The environment is described as infested with roaches and emitting strong odors, reflecting poor sanitation.Norfolk Health and Rehabilitation Center is best suited for families seeking a rehabilitation-focused stay with an active therapy program and robust activities. The community tends to attract residents who want aggressive physical and occupational therapy and social engagement. Those who can stay closely involved - monitoring care, advocating for timely medication, and coordinating with staff - will likely see meaningful progress during the rehab phase. It is less ideal for families who demand a consistently flawless day-to-day operation, because care quality and safety metrics can fluctuate and basic needs may not always be met promptly.
If reliable, around-the-clock medical oversight and consistently responsive staff are non-negotiables, alternatives should be considered. Several reviews highlight scenarios where medications run short, calls go unanswered, and staff are slow to respond or discourteous. For residents with complex medical needs, or for families unable to visit regularly, other facilities with steadier staffing and clearer accountability may offer greater peace of mind. Also, environments with persistent odors, cleanliness lapses, or malfunctioning equipment should steer families toward facilities with stronger operational controls.
On the upside, therapy and recreational teams are frequently described as standout assets. Rehab therapists are praised for helping residents regain function, and the recreational program is noted for creativity and engagement, with activities that keep residents cognitively and physically involved. Several reviewers also report clean, pleasant common spaces and a generally welcoming atmosphere when staff are present. When these programs run well, they can offset some gaps in other areas, especially for residents focused on recovery and social connection. Yet the benefit is uneven and cannot fully compensate for ongoing medication delays, staffing inconsistencies, or safety concerns.
Yet a substantial pattern of concern runs through many reviews. Medications allegedly go missing or are not given on time; some residents are described as neglected or left in soiled condition, with dehydration and infections cited in severe cases. Stories of rude or inattentive staff, broken elevators, and persistent odors reinforce perceptions of risk and instability. Communication gaps - unanswered call bells, inaccessible front-desk help, and incomplete discharge instructions - amplify these problems. These are not isolated anecdotes but recurring themes that erode trust and place vulnerable residents at risk. A few families report dramatic deterioration after transfers or hospitalizations, underscoring the stakes involved when care slips.
That said, there are credible testimonials to individuals who clearly care. A number of CNAs, nurses, and therapy aides are described as compassionate, capable, and dependable on certain shifts or floors. The 4th-floor team is singled out in some notes for professionalism, and maintenance staff are recognized for practical help and kindness. The activity staff, led by engaged leaders, earns praise for keeping residents active and connected. These pockets of excellence show what the center is capable of when staffing aligns with expectations and oversight is strong.
Bottom line: Norfolk Health and Rehabilitation Center offers meaningful rehabilitation and a favorable social framework, but the frequency and severity of safety and care concerns demand careful, proactive decision-making. Prospective residents should tour multiple times, request candid conversations with the DON and floor managers, and verify medication practices, call-button responsiveness, and elevator reliability. If consistent, reassuring answers cannot be documented, or if visits reveal ongoing issues, families should consider alternatives with stronger track records for medical stability and reliable daily care.
180 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Norfolk International (5 miles away) Newport News Williamsburg International (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Norfolk Health And Rehabilitation Center in Norfolk, VA is a comprehensive assisted living community that provides a wide range of amenities and care services to its residents. The center offers a beauty salon where residents can get pampered, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available for outings and appointments, and there is also a computer center for those who wish to stay connected.
The dining room at the center offers restaurant-style dining with delicious meals prepared and served by the staff. Special dietary restrictions can be accommodated to ensure that each resident's specific needs are met. There is also a kitchenette available for residents who prefer to cook their own meals.
Residents have access to various recreational facilities within the center, including a fitness room and a gaming room. For those who enjoy spending time outdoors, there is a garden and outdoor space where they can relax and enjoy nature. A small library provides opportunities for reading and quiet activities.
The Norfolk Health And Rehabilitation Center offers housekeeping services to ensure that residents' living spaces are clean and comfortable. Move-in coordination services are provided to assist new residents with the transition process. Private bathrooms are available for each resident's convenience.
Care services at the center include 24-hour call system and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. The staff also assists with medication management and follows special dietary restrictions such as diabetes diets.
Transportation arrangements are made for non-medical purposes as well as doctor appointments. A wellness center is available for residents who seek additional mental wellness programs or activities.
Residents can stay connected with Wi-Fi/high-speed internet throughout the community. Additionally, concierge services are provided for any assistance needed, fitness programs are offered to promote an active lifestyle, planned day trips provide opportunities for exploration outside of the community, and resident-run activities allow individuals to engage in hobbies or interests. Scheduled daily activities ensure that there are always engaging events for residents to participate in.
The Norfolk Health And Rehabilitation Center is conveniently located, with nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, and hospitals. This ensures that residents have easy access to essential services and amenities outside of the community.
Norfolk Health And Rehabilitation Center is located at 901 East Princess Anne Road, Norfolk, VA 23504 in Norfolk city, Virginia
Norfolk Health And Rehabilitation Center on seniors.fyi includes 12 photos including images showing healthcare, outdoors, building, exercise equipment, hallway, flag, interior, office, and more.
Norfolk Health Care Ctr
Norfolk, VA
Convenient location with diverse nearby amenities.
Open Arms Personal Care, Inc
Norfolk, VA
Excellent location with convenient access to parks, healthcare, dining, transportation, and hospitals.
Home Care with Edna Earl
Norfolk, VA
Strong access to nearby amenities and healthcare services (cafes, parks, pharmacies, physicians, hospitals, restaurants, transportation).
Shepherd's Village at Park Avenue
Norfolk, VA
Highly recommended by families; caring staff; strong privacy and a clean, pleasant environment.
Hunter Foundation
Norfolk, VA
Excellent access to nearby healthcare, pharmacies, dining, and transportation.
Hampton Roads Home Care
Norfolk, VA
Compassionate, professional caregivers delivering personalized, reliable, affordable care.
Harbor's Edge
Norfolk, VA
Signature Healthcare Of Norfolk
Norfolk, VA
Strong rehab/therapy and a bright, welcoming environment.
Consulate Health Care Of Norfolk
Norfolk, VA
Helpful administrator and strong rehab/nursing care.
Caregiver Exhaustion: Recognizing the Signs and Restoring Your Well-Being
Caregiver exhaustion, or burnout, stems from the relentless demands of caregiving, leading to emotional and physical depletion characterized by stress, frustration, and neglect of personal needs. Addressing this burden is essential to prevent long-term consequences, with early recognition and support being crucial for caregivers to maintain balance and implement self-care.
Understanding Hospice Care at Home: Comprehensive Services, Key Benefits, and Eligibility
Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
Understanding the Full Cost of 24/7 In-Home Care: A Detailed Overview
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Interior
Outdoors
Building
Hallway
Exercise Equipment
Office
Flag
Brick
Healthcare
Wheelchair
