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3.9 from 100 reviews
5 stars
67
4 stars
4
3 stars
2
2 stars
3
1 stars
24
Overall Review of Norfolk Health And Rehabilitation Center
caveat6 reviews mention this
Elevator reliability is a problem
Residents and visitors mention elevator downtime and slow service during visits.
Several reviews describe elevator issues, including broken service, only one elevator working, and periods when elevators were unavailable for hours. Even when the overall visit felt positive, elevators were still called out as a concern.
caveat4 reviews mention this
Meals score mixed reviews
Dining quality and portioning come up as mixed experiences.
Some families note improvements in meals and say the meals became more enjoyable. Other residents describe food that is not very good, served cold, or not enough to feel full, including issues with diet-specific instructions.
common4 reviews mention this
Activities and recreation get praise
Activities programming and recreation staff receive recurring positive feedback.
Reviews mention residents staying engaged through conversation and activities, as well as a recreation therapy program that supports multiple levels of functioning. At least a couple of reviewers also highlight specific leadership in the activities department and how it affected their experience in the building.
caveat12 reviews mention this
Cleanliness is inconsistent
Some reviewers report cleanliness, while others describe strong odors and dirty conditions.
A number of reviews say the facility looks and smells clean, with tidy rooms and a refreshing environment. Other reviews describe strong urine or feces odors, grime or unclean floors, roaches, and overall filth, with one visitor saying the room itself looked gross.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
180 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Norfolk International (5 miles away)
Newport News Williamsburg International (23 miles away)
Norfolk Health And Rehabilitation Center on seniors.fyi includes 12 photos including images showing healthcare, outdoors, building, exercise equipment, fitness, gym, urban, brick, and more.
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Hospice care at home provides specialized end-of-life support that focuses on comfort and dignity for individuals with life-limiting illnesses, offering a range of services including medical management, emotional and spiritual support, and logistical assistance tailored to the family's needs. It involves collaboration to create individualized care plans and extends to bereavement support after a loved one's passing.
The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
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