Heritage Hall Lexington in East Lexington, VA

Save

Heritage Hall Lexington in East Lexington, VA

205 Houston Street, East Lexington, VA 24450

For more information about senior living options: (844) 490-3973

4.5 from 31 reviews
5 stars
25
4 stars
2
3 stars
0
2 stars
2
1 stars
2

Skilled Nursing Facility

Overall Review of Heritage Hall Lexington

Pros

  • pro Heritage Hall provides excellent long-term care for residents and their families.
  • pro The staff at Heritage Hall are caring, kind, and attentive.
  • pro Heritage Hall's rehabilitation and therapy are highly effective and reliable.
  • pro The nursing team at Heritage Hall is compassionate and responsive.
  • pro The administrative team at Heritage Hall is supportive and easy to work with.
  • pro The admissions team offers clear information and reassuring guidance.
  • pro Heritage Hall creates a welcoming, family-friendly environment.
  • pro Families feel peace of mind knowing their loved ones are well cared for at Heritage Hall.
  • pro Heritage Hall offers engaging activities and social opportunities for residents.
  • pro Heritage Hall provides prompt medication management and attentive supervision.

Cons

  • pro Contamination issues were reported, including a food tray sitting on a dirty linen cart and poor infection control observed.
  • pro The rooms were described as tiny and outdated.
  • pro Staff allegedly did nothing to assist a sick resident unless families demanded care, leading to concerns about treatment.
  • pro There were reports of residents appearing ill with no staff noticing, including incontinence in the halls.
  • pro Families were told to pay to hold a bed or risk losing it, even after health events like a heart attack.
  • pro The absence of separate Alzheimer's units made the place feel more like a hospital rather than a specialized care setting.
  • pro Some reviewers urged others to avoid Heritage Hall, claiming it does not care for residents.

Review

Heritage Hall Lexington is best suited for seniors who need solid rehabilitation services and steady nursing care within a warm, family-like environment. The community earns a practical reputation for effective therapy that helps residents regain function, paired with staff who treat residents and families with respect and patience. Families consistently report rehab outcomes that exceed expectations, with therapists delivering focused plans and the nursing team promptly addressing concerns. For long-term care, the facility provides routine medical oversight, daily programming, and a dependable atmosphere that can ease the burden on caregivers during transitions.

Those who should consider alternatives are typically families whose priorities include memory-care specialization, ultra-modern accommodations, or very strict infection-control standards. Several reviews raise concerns about cleanliness and infection control, and one account describes a bed-hold dispute that created anxiety during a medical crisis. The physical space is often described as dated or cramped, with some residents in rooms that feel more hospital-like than homey. For families needing a dedicated memory-care unit, Heritage Hall may not meet those specific needs, making other communities a more suitable match.

On the upside, Heritage Hall's rehab program stands out as a central strength. Therapists receive high praise for effectiveness, and the nursing and care teams are repeatedly described as kind, attentive, and responsive. Administrative staff are noted for clear communication and genuine concern for families, which translates into real peace of mind for caregivers. Daily activities and a welcoming environment contribute to a sense of normalcy and engagement, with the activities director keeping residents active through a varied schedule. These factors collectively help families feel that a loved one is receiving purposeful care.

The negatives, while not universal, deserve serious consideration. Reports of contamination concerns and lapses in infection control raise safety questions that should be investigated during tours and conversations with leadership. The facility's rooms are frequently described as small and outdated, contributing to a hospital-like ambiance that some families would prefer to avoid. Policy frustrations - especially around bed availability during medical downturns - have caused distress and a perception that family advocacy is necessary to secure timely care. The lack of a designated memory-care wing also limits suitability for residents with significant dementia.

For families prioritizing rehab-to-home recovery and dependable nursing care, Heritage Hall often delivers strong outcomes, provided expectations align with the facility's capabilities. If memory care needs are central, or if a modern, purpose-built memory-care environment is essential, exploring alternatives with dedicated dementia units is prudent. Prospective residents should tour the campus, ask about current infection-control practices, verify room configurations, and clarify bed-hold policies. It is also wise to discuss pain management, feeding assistance, and daily programming to ensure the plan matches the loved one's needs.

Ultimately, Heritage Hall Lexington represents a capable, compassionate option with a proven track record in rehabilitative care and family-focused service. It aligns well for families seeking reliable therapy, transparent communication, and a supportive, home-like culture, while being mindful of older facilities, episodic policy friction, and the absence of a dedicated memory-care unit. Those evaluating care paths should weigh the strong rehab outcomes and staff dedication against the noted space and policy constraints, and choose based on how closely the center's strengths match the specific goals and needs of their loved one.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Heritage Hall Lexington in East Lexington, VA is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

When it comes to amenities, Heritage Hall Lexington has thoughtfully designed spaces and facilities to cater to the various needs and preferences of its residents. The community features a beauty salon for personal grooming needs, cable or satellite TV for entertainment, a computer center for staying connected digitally, and a fully furnished living space for ultimate convenience. There are also several recreational areas such as a gaming room, small library, and outdoor space for relaxation and socializing.

For dining options, residents can enjoy delicious meals in the elegant dining room with restaurant-style service. Special dietary restrictions are accommodated to ensure that every resident's nutritional needs are met.

Care services at Heritage Hall Lexington are geared towards providing round-the-clock support and assistance. A 24-hour call system ensures that help is always within reach, while 24-hour supervision ensures the safety of all residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available for those who require it, along with diabetes diet management.

To further promote mental wellness and engagement, the community offers a variety of activities tailored to individual interests. Residents can participate in fitness programs to maintain an active lifestyle or join planned day trips for exploration and enjoyment. Resident-run activities encourage socialization among neighbors, while scheduled daily activities provide structure and entertainment throughout the week.

Conveniently located near various amenities in the surrounding area, residents have easy access to cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, transportation options,and hospitals.

Overall, Heritage Hall Lexington strives to create a warm and inviting atmosphere where residents can feel at home while receiving personalized care and support from dedicated staff members.

Nearby Places of Interest

Places of Worship

  • Lexington Pentecostal Holiness Church (0.1 miles)
  • Church of Christ (0.4 miles)
  • Grace Presbyterian Church (0.4 miles)
  • Good Shepherd Evangelical Lutheran Church (0.4 miles)
  • St Paul's Anglican Church (0.5 miles)
  • Manly Memorial Baptist Church (0.5 miles)
  • Trinity United Methodist Church (0.6 miles)

Pharmacies

  • Lexington Prescription Center (0.2 miles)
  • Lexington Prescription Center (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • Rockbridge Pharmacy (0.6 miles)
  • Bierer's Pharmacy (0.6 miles)
  • Lex Care Pharmacy (0.6 miles)
  • CVS Pharmacy (4.1 miles)

Physicians

  • Carilion Clinic Cardiology - Lexington (0.2 miles)
  • Blue Ridge Cancer Care - Lexington (0.2 miles)
  • Rockbridge Pediatrics (0.3 miles)
  • Carilion Clinic Aortic Center (0.3 miles)
  • Carilion Clinic General Surgery - Lexington (0.4 miles)
  • Blue Ridge Dermatology PC (0.4 miles)
  • Lexington Family Practice (0.6 miles)

Hospitals

  • Carilion Stonewall Jackson Hospital (0.3 miles)

Restaurants

  • Kenney's (0.3 miles)
  • Uptown Smoothies (0.4 miles)
  • Cook Out (0.4 miles)
  • KFC (0.4 miles)
  • Gina's Trattoria (0.5 miles)
  • McDonald's (0.5 miles)
  • Pizza Hut (0.5 miles)

Cafes

  • The Lexington Pancake House (0.4 miles)
  • Lexington Coffee Roasters (5 miles)

Transportation

  • Enterprise Rent-A-Car (0.6 miles)

Parks

  • Davidson Park (0.6 miles)
  • Hopkins Green (0.7 miles)
  • Lexington Recreation & Parks (0.7 miles)
  • Lexington Historic District (0.8 miles)
  • Jordan's Point (1.4 miles)
  • Rockbridge Parks & Rec Department (2.3 miles)
  • Ben Salem Wayside (3.2 miles)

Theaters

  • R/C State Cinema 3 (0.7 miles)

Frequently Asked Questions

Where is Heritage Hall Lexington?
What photos are available for Heritage Hall Lexington in East Lexington, Virginia?

Nearby Communities

  • Lexington House Apartments

    Lexington House Apartments

    Lexington, VA

     
     

    pro Great access to dining, parks, pharmacies, healthcare, worship, and culture nearby.

  • The Mayflower

    The Mayflower

    Lexington, VA

    3.9 from 18 reviews
    $2,760 to $3,300 / month

    pro Friendly, attentive daytime staff with a home-like, activity-rich community.

  • Robert E Lee Building

    Robert E Lee Building

    Lexington, VA

    3.9 from 100 reviews
     

    pro Excellent access to a wide range of nearby amenities (cafes, pharmacies, restaurants, parks, places of worship, and healthcare services).

  • Weatherburn

    Weatherburn

    Lexington, VA

     
    $4,000 / month

    pro Competitive $4,000/mo private room with convenient access to parks, dining, transportation, and nearby healthcare.

  • Kendal at Lexington

    Kendal at Lexington

    Lexington, VA

    4.4 from 31 reviews
     

    pro Comprehensive CCRC with independent living, memory care, and assisted living, plus fully furnished apartments, private baths, kitchenette, 24-hour supervision, medication management, and a full slate of amenities and activities.

  • Havenwood

    Havenwood

    Lexington, VA

    4.6 from 22 reviews
    $2,576 to $3,435 / month

    pro Compassionate, family-like staff delivering personalized care in a clean, intimate setting.

  • Maple Lawn Home For Adults

    Maple Lawn Home For Adults

    Staunton, VA

    4.3 from 6 reviews
    $1,300 / month

    pro Country setting with a warm, home-like atmosphere and pet-friendly policy.

  • Heritage Green and Daybreak

    Heritage Green and Daybreak

    Lynchburg, VA

    4.5 from 80 reviews
    $4,100 to $7,551 / month

    pro Compassionate staff with a warm, home-like atmosphere and engaging activities.

  • The Elks - A Noble Senior Living Community

    The Elks - A Noble Senior Living Community

    Bedford, VA

    3.5 from 57 reviews
    $3,495 to $4,695 / month

    pro Caring staff with engaging activities in a peaceful setting.

Related Resources

  • low impact exercises for seniorsHighly Beneficial Low-Impact Exercises for Senior Living Residents

    Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.

  • is home health care tax deductibleIs In-Home Healthcare Tax Deductible? Your Comprehensive Guide

    The guide details the tax deductibility of in-home healthcare expenses according to IRS guidelines, differentiating between medically necessary services and non-medical assistance, while emphasizing the need for proper documentation and itemization requirements. It also highlights state-level variations, the importance of record-keeping, and encourages seeking professional tax help to understand evolving regulations.

  • gardening for seniorsNurturing Well-Being Through Gardening: A Detailed Guide for Senior Enthusiasts

    Gardening provides seniors with physical exercise, mental and emotional support, and social interaction opportunities, while accommodating their needs through raised beds and ergonomic tools. It promotes health benefits like improved dexterity and cardiovascular health, encourages sustainable practices, and allows for manageable upkeep with low-maintenance plants.