Heritage Hall Lexington in East Lexington, VA

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Heritage Hall Lexington in East Lexington, VA

Heritage Hall Lexington is a nursing home community in East Lexington, VA.

Information last verified:

205 Houston Street, East Lexington, VA 24450

For more information about senior living options: (866) 208-4318

4.6 from 39 reviews
5 stars
32
4 stars
3
3 stars
0
2 stars
2
1 stars
2

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2022

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Overall Review of Heritage Hall Lexington

common 12 reviews mention this

Staff care and responsiveness

Residents and families repeatedly describe staff as kind, attentive, and quick to respond to questions.

Across many reviews, families say the staff is helpful and welcoming, with nurses and CNAs engaging residents like they matter. Several reviewers also note communication that answers questions and addresses concerns without dismissing them. In rehab and longer stays, people describe caregivers as considerate and supportive to families as well as residents.

common 5 reviews mention this

Facility cleanliness and organization

Multiple reviewers call the facility clean, organized, and calm.

Several reviews describe the building as spotless, very clean, and quiet, with residents appearing calm and satisfied. One reviewer also explicitly reports ongoing cleanliness with daily cleaning. At the same time, at least one review raises a serious cleanliness and infection-control concern involving dirty linen handling during a visit.

common 6 reviews mention this

Activities keep residents engaged

Residents are described as having plenty of activities that keep them involved day to day.

Many reviews mention frequent activities and events, including resident-centered programming and family participation. Multiple people highlight the role of an activities director in keeping residents active with games, crafts, exercise, and social gatherings. Others also describe seeing residents in good spirits whenever they visit, which they tie to the day-to-day activity schedule.

differentiator 3 reviews mention this

Dementia redirection and rehab progress

Reviews describe strong dementia redirection and meaningful rehab progress.

One review specifically credits the facility with redirecting a resident with dementia without making them feel troubled. Several others describe rehab and therapy as a standout, including improvement over time compared with other places a family tried. When describing outcomes, reviewers often connect care coordination and therapy support with calmer, better-functioning progress.

common 6 reviews mention this

Nursing care and medication help

Families describe attentive nursing support, including help with medication and care needs.

Reviews frequently mention nurses and nursing staff as caring and capable, including a nurse who residents respond to warmly. Several families also describe care that quickly addresses concerns and provides help with daily needs, especially during rehab. One review specifically notes prompt medication and that staff were there to assist when needed.

caveat 2 reviews mention this

Concerns during serious illness

A few reviews raise concerns about how staff handled urgent situations and treatment needs.

At least one reviewer describes frustration with how the facility handled a loved one after a major health event, including claims about bed and payment handling. Another review alleges delays in responding to a resident when they became sick, describing the need to push the staff for treatment. While most reviews are positive, these reports point to gaps some families experienced during acute moments.

common 2 reviews mention this

Dining is a plus

Some residents and families mention good food and a sizable dining area.

A couple of reviews mention the food being good and describe the dining space as large. Reviews also align with the community offering meal planning for specific diets and restrictions, which is especially relevant for residents with diabetes or other dietary needs. One reviewer, however, describes the Alzheimer’s setup as not having separate units, framing it as part of the overall hospital-like feel.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 60 resident community capacity 60 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Places of Worship

  • Lexington Pentecostal Holiness Church (0.1 miles)
  • Church of Christ (0.4 miles)
  • Grace Presbyterian Church (0.4 miles)
  • Good Shepherd Evangelical Lutheran Church (0.4 miles)
  • St Paul's Anglican Church (0.5 miles)
  • Manly Memorial Baptist Church (0.5 miles)
  • Trinity United Methodist Church (0.6 miles)

Pharmacies

  • Lexington Prescription Center (0.2 miles)
  • Lexington Prescription Center (0.4 miles)
  • CVS Pharmacy (0.5 miles)
  • Rockbridge Pharmacy (0.6 miles)
  • Bierer's Pharmacy (0.6 miles)
  • Lex Care Pharmacy (0.6 miles)
  • CVS Pharmacy (4.1 miles)

Physicians

  • Carilion Clinic Cardiology - Lexington (0.2 miles)
  • Blue Ridge Cancer Care - Lexington (0.2 miles)
  • Rockbridge Pediatrics (0.3 miles)
  • Carilion Clinic Aortic Center (0.3 miles)
  • Carilion Clinic General Surgery - Lexington (0.4 miles)
  • Blue Ridge Dermatology PC (0.4 miles)
  • Lexington Family Practice (0.6 miles)

Hospitals

  • Carilion Stonewall Jackson Hospital (0.3 miles)

Restaurants

  • Kenney's (0.3 miles)
  • Uptown Smoothies (0.4 miles)
  • Cook Out (0.4 miles)
  • KFC (0.4 miles)
  • Gina's Trattoria (0.5 miles)
  • McDonald's (0.5 miles)
  • Pizza Hut (0.5 miles)

Cafes

  • The Lexington Pancake House (0.4 miles)
  • Lexington Coffee Roasters (5 miles)

Transportation

  • Enterprise Rent-A-Car (0.6 miles)

Parks

  • Davidson Park (0.6 miles)
  • Hopkins Green (0.7 miles)
  • Lexington Recreation & Parks (0.7 miles)
  • Lexington Historic District (0.8 miles)
  • Jordan's Point (1.4 miles)
  • Rockbridge Parks & Rec Department (2.3 miles)
  • Ben Salem Wayside (3.2 miles)

Theaters

  • R/C State Cinema 3 (0.7 miles)

Frequently Asked Questions

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