River View On The Appomattox Health & Rehab Center

Pros

• The hospice nurse documented everything and filed a report against the facility, showing their commitment to advocating for better care.
• The new facility, Riverview On The Appomattox Health & Rehab Center, provides a nice environment with a view of the river and good food.
• The staff at Riverview On The Appomattox Health & Rehab Center are friendly, attentive, and provide physical therapy that the patient enjoys.
• The staff at the facility are clean, friendly, and dedicated to their jobs.
• The care plan meetings at AH&R are amazing and the staff goes the extra mile for residents.
• AH&R has respectful, helpful, supportive, and accommodating staff who provide excellent care.
• The staff at AH&R organize community activities for patients and have good nutrition and physical therapy programs.
• The staff at AH&R make an effort to ensure patients feel comfortable during embarrassing or sensitive situations like changing or wound care.
• Despite being short-staffed at times, AH&R is clean and provides good care to residents.
• Visitors feel welcomed and accommodated by the friendly staff at AH&R.

Cons

• The respite care facility took in a stage 7 Dementia patient without proper protocol and failed to provide adequate care and attention.
• The staff at Riverview On The Appomattox Health & Rehab Center did not follow protocol, resulting in the patient being left unchanged and unfed, and lacking proper medication administration.
• The facility from the first review showed a lack of care, empathy, and professionalism towards their patients.
• There were concerns about being short-staffed at AH&R and loud laundry carts causing disturbances for residents.
• Negligence in wound care led to a patient developing MRSA and ultimately having to undergo amputation.

Review

Riverview On The Appomattox Health & Rehab Center has received mixed reviews from different individuals who have had loved ones stay at the facility. One reviewer expressed deep disappointment and concern about their father-in-law's experience as a respite care patient. Despite being accepted by the facility as a stage 7 Dementia patient, there were several red flags that raised concerns about the quality of care provided. These included a lack of initial paperwork upon admission, poor communication regarding his condition and behavior, improper handling of medication and hygiene needs, as well as inadequate attention to his overall well-being. Such experiences led to the reviewer suggesting that the facility needs significant improvement in its care practices or potentially be shut down.

In contrast to this negative review, another individual shared a much more positive perspective regarding their uncle's stay at Riverview On The Appomattox Health & Rehab Center. They highlighted the pleasant atmosphere created by friendly staff who actively engaged with patients. Their uncle particularly enjoyed the physical therapy sessions and appreciated the attention given to him by young attendants. The reviewer felt reassured knowing that their loved one received good care from dedicated staff members who genuinely cared for him. While they only visited limited areas of the facility, they were impressed with cleanliness and professionalism exhibited by the staff.

Another review commended Riverview On The Appomattox Health & Rehab Center for its respectful and accommodating approach towards patients and visitors alike. The facility was described as supportive, helpful, and willing to go the extra mile in meeting individual needs. Care plan meetings were seen as impressive, highlighting attentive staff members who prioritized personalized care for each resident. However, it was mentioned that occasional staffing shortages may occur.

Cleanliness and good staff were also emphasized in another review. While overall satisfaction with the facility was conveyed, a specific concern was raised regarding noise caused by laundry carts with hard plastic wheels on hard floors during all hours of the day and night. This noise disturbance had the potential to disrupt patient sleep and was suggested as an area for improvement.

Lastly, a reviewer praised the extremely friendly and accommodating staff at Riverview On The Appomattox Health & Rehab Center. Despite being a nursing home/convalescent center, the facility made efforts to organize community activities for patients, had a good nutrition program, and provided effective physical therapy. However, it was noted that more attention should be given to wound care, as negligence in this area resulted in one resident contracting MRSA and eventually requiring amputation.

In conclusion, reviews of Riverview On The Appomattox Health & Rehab Center present a mixed picture of the facility. While there are concerns regarding poor communication, improper handling of medication and hygiene needs, and overall lack of quality care showcased in one review, other reviewers highlighted positive aspects such as friendly and attentive staff members who create a pleasant environment. However, areas for improvement were also mentioned including staffing shortages and the need for better wound care practices. It is important for the facility to address these concerns and continue striving towards providing high-quality care for its residents.

Parks

• City Park (0.2 miles)
• Henricus Historical Park (6.1 miles)
• Roslyn Landing (6.7 miles)
• Lakeview Park (7.6 miles)
• Central Park (8.5 miles)

Physicians

• Southside Oral & Facial Surgery (0.3 miles)
• Virginia South Psychiatric & Family Services PC (0.4 miles)
• Virginia Osteoporosis Clinic (0.4 miles)
• Hopewell Medical Center (0.5 miles)
• Family Health Clinic at the Crossings (4 miles)
• Tri City Pediatrics (4 miles)
• Morris Cardiovascular & Risk Reduction Center (4.7 miles)

Restaurants

• The Boathouse at City Point (0.3 miles)
• Wendy's (3.9 miles)
• Tilted Kilt Pub & Eatery (5.8 miles)
• Luca Italian Restaurant (5.9 miles)
• Sonic Drive-In (6.4 miles)
• Sedona Taphouse (6.4 miles)
• Taco Bell (6.5 miles)

Places of Worship

• First United Methodist Church (0.3 miles)
• Mount Pleasant Baptist Church (6.4 miles)

Pharmacies

• Walgreens (2.9 miles)
• Health Mart Pharmacy (5.9 miles)
• CVS Pharmacy (6.7 miles)
• CVS Pharmacy (6.7 miles)
• Walgreens (7.2 miles)
• CVS Pharmacy (7.3 miles)
• Colonial Heights Pharmacy (7.5 miles)

Hospitals

• Hopewell Healthcare Center (3.6 miles)
• Kenner Army Health Clinic (5.7 miles)

Cafes

• Starbucks (4 miles)
• Starbucks (6.8 miles)
• Panera Bread (6.9 miles)
• Starbucks (7.2 miles)
• Starbucks (7.5 miles)
• Demolition Coffee (8.1 miles)

Theaters

• Regal Southpark Mall (6.8 miles)
• Cinema Cafe (8 miles)