The Laurels of University Park presents a premium option for individuals seeking assisted living, with costs that reflect the quality of care and amenities provided. For semi-private rooms, residents can expect to pay $5,400 per month, significantly higher than the average rates in Henrico County at $3,975 and across Virginia at $3,991. Private room accommodations are similarly positioned at $6,120 per month, surpassing local and state averages of $4,535 and $4,684 respectively. This pricing structure illustrates The Laurels' commitment to delivering exceptional services in a desirable environment, catering to those who prioritize comfort and comprehensive support in their living arrangements.
Floor plans
The Laurels Of University Park
Henrico County
Virginia
Semi-Private
$5,400
$3,975
$3,991
Private
$6,120
$4,535
$4,684
Overall Review of The Laurels Of University Park
common56 reviews mention this
Staff care is a mixed picture
Many residents and families describe staff as caring and professional, while a smaller group raises serious concerns.
Across the reviews, staff responsiveness and professionalism show up repeatedly, with multiple people praising nurses, CNAs, therapy teams, admissions, and unit leadership as attentive and supportive. Several reviewers also mention communication and care conferences as reasons they felt informed during a loved one’s stay. At the same time, other reviews describe missed care basics, delays, rude interactions, and breakdowns in communication—so experiences are not uniform.
common18 reviews mention this
Skilled nursing and rehab support
PT/OT and rehab support are frequently cited as helpful for recovery.
A number of reviews describe therapy as a strong part of the stay, including PT/OT guidance and rehab that helped residents regain strength or mobility. Several people specifically call out wound care and nursing support working alongside therapy, noting improved function by discharge. A smaller set of reviews, however, questions whether residents were given the right level of care or follow-through for their needs.
common16 reviews mention this
Cleanliness is praised, but odor appears
Many reviewers say the facility is clean, though some mention unpleasant conditions.
Many reviews describe the building as clean and well kept, and a few point to cleanliness during tours or while visiting. Other reviews raise concerns like dirty rooms, outdated-looking equipment, urine odors in hallways, or rooms that did not feel inviting. Taken together, cleanliness appears to vary by experience or timing.
caveat6 reviews mention this
Food quality gets mixed feedback
Dining is sometimes praised, but multiple residents say it could be better.
Several reviewers mention regular meals and describe the food in positive terms, including for loved ones in long-term or final-stage care. Others say food quality could improve, and one reviewer calls out concerns related to dietary needs and meal delivery consistency. Even when families were satisfied overall, food showed up as an area where expectations weren’t always met.
caveat14 reviews mention this
Communication, medication follow-through
Some reviews describe problems with communication and medication or call-bell follow-through.
A recurring criticism in the negative reviews is that families didn’t feel staff were checking in consistently, that call bells or requests were slow, or that communication about schedules and needs was unreliable. Medication handling is also specifically questioned in a few reviews, including concerns about administering medications as ordered or delays affecting comfort. On the other side, some reviewers report frequent updates and prompt action when they raised concerns, which suggests outcomes can differ by unit or situation.
common2 reviews mention this
Nearby care options are close by
The area includes nearby physician and pharmacy options.
While the reviews focus mostly on day-to-day care, the surrounding area includes multiple nearby physician and pharmacy locations that families could use for appointments and prescriptions. Nearby options include several clinics within about a mile, plus more services farther out.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
145 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Activities off-site
Activities on-site
Air-conditioning
Beautician on-site
Beauty salon
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Outdoor space
Private
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Swimming pool / hot tub
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Transportation
Richmond International (16 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Meals provided
Special dietary restrictions
Activities
Activities off-site
Activities on-site
Community-sponsored activities
Concierge services
Devotional activities on-site
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
The Balance and Ear Center (0.4 miles)
Richmond Dermatology Aesthetic Center (0.8 miles)
Patient First - Parham (0.9 miles)
Dr Mark Freeman & Associates (1.3 miles)
Melhorn, Melhorn & Quarles (2.1 miles)
The Ellen Shaw de Paredes Institute for Women's Imaging (2.1 miles)
Martirosian, Edward D, Md - Henrico Cardiology Assoc (2.3 miles)
The Laurels of University Park presents a premium option for individuals seeking assisted living, with costs that reflect the quality of care and amenities provided. For semi-private rooms, residents can expect to pay $5,400 per month, significantly higher than the average rates in Henrico County at $3,975 and across Virginia at $3,991. Private room accommodations are similarly positioned at $6,120 per month, surpassing local and state averages of $4,535 and $4,684 respectively. This pricing structure illustrates The Laurels' commitment to delivering exceptional services in a desirable environment, catering to those who prioritize comfort and comprehensive support in their living arrangements.
The Laurels Of University Park on seniors.fyi includes 9 photos including images showing interior, outdoor, dining, bedroom, landscaping, decor, building, architecture, and more.
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In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
The Laurels Of University Park photos
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Interior
Decor
Building
Architecture
Bedroom
Windows
Dining
Landscaping
Interior
Decor
Bedroom
Dining
Landscaping
Windows
Building, Architecture, and Entrance
Bathroom
Lighting
Garden and Nature
Chandelier
Outdoor
Lobby and Seating
Exterior
Coffee Station
Additional Photos
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145 resident community capacity
Skilled Nursing Facility
Activities off-site
Air-conditioning
Beautician on-site
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Swimming pool / hot tub
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet available
Richmond International (16 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
High acuity care
Incontinence care
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly, knowledgeable staff with restaurant-style dining and engaging activities.
In-Home Care Costs in 2025: A Detailed State-by-State Exploration
Understanding Home Health Care: A Comprehensive Guide
Home Health Care Demystified: A Comprehensive Guide for Families and Caregivers
