The Laurels Of University Park
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2420 Pemberton Road, Richmond, VA 23233
For more information about senior living options: (844) 490-3973
The Laurels of University Park presents a premium option for individuals seeking assisted living, with costs that reflect the quality of care and amenities provided. For semi-private rooms, residents can expect to pay $5,400 per month, significantly higher than the average rates in Henrico County at $3,975 and across Virginia at $3,991. Private room accommodations are similarly positioned at $6,120 per month, surpassing local and state averages of $4,535 and $4,684 respectively. This pricing structure illustrates The Laurels' commitment to delivering exceptional services in a desirable environment, catering to those who prioritize comfort and comprehensive support in their living arrangements.
| Floor plans | The Laurels Of University Park | Henrico County | Virginia |
|---|---|---|---|
| Semi-Private | $5,400 | $3,975 | $3,991 |
| Private | $6,120 | $4,535 | $4,684 |
The staff at the Laurels is described as amazing, providing exceptional medical care and a warm environment for residents. Residents enjoy excellent food and engaging activities, contributing to their overall happiness during their stay. One individual expressed gratitude for the attentive and genuinely caring staff who provided comfort during a difficult time. The therapy staff, particularly in physical and occupational therapy, received high praise for their support in building strength for residents. A resident's transition to living at the Laurels was met with warmth and friendliness from team members, making family visits feel welcoming and comfortable. Positive relationships formed between residents, with some expressing feelings of love and companionship from their roommates.
The nursing staff was deemed okay, but the office staff, especially the social workers, were criticized for being lazy and refusing to do their job. Residents experienced long waits for their medications; one individual went nearly an entire night without essential medication after major heart surgery. Staff arguing in the halls indicated a lack of professionalism and attention to residents' needs. Residents felt scared of the staff and preferred sitting quietly rather than asking for help. Meals were taken away from residents before they finished eating due to staff wanting to go on breaks, leading to accusations of neglect. Call bells were rarely answered, causing frustration among patients needing assistance. Instances of lost personal belongings reportedly occurred, causing distress to family members. The facility was described as having unpleasant odors and poor overall cleanliness, contributing to a negative atmosphere. Patients reported inadequate communication regarding their care and medications, leading to serious health issues like vomiting and hospitalization. Overall impressions indicated that the facility's staff seemed disinterested in their jobs and careless regarding patient care.The experiences shared by families at the Laurels present a stark contrast between positive testimonials and alarming critiques, painting a complex picture of the facility's overall care and environment. While some families rave about the support their loved ones received from staff members, others recount troubling incidences that highlight significant issues in administration, responsiveness, and patient care. At its best, the Laurels appears to offer heartfelt attention and support, yet beneath this surface lies a swell of dissatisfaction regarding various aspects of service.
Many residents' families express gratitude for the attentive care given by staff members. Positive remarks often center on the quality of medical care, food service, recreational activities, and housekeeping—elements crucial for fostering not only physical healing but emotional well-being as well. One reviewer noted how their parents felt absolutely cherished during their stay, highlighting the kind gestures from staff that made them feel at home. Particularly moving is a reflection on how essential this affection was as conditions like failing eyesight set in; family members were reassured knowing their loved ones were surrounded by people who cared deeply about them.
Yet alongside these commendations lies an undercurrent of discontent concerning administrative lapses and staff behavior that cannot be ignored. Numerous reviews detail experiences with overwhelmed or unresponsive office personnel, leaving family members feeling frustrated and unsupported when addressing concerns about loved ones’ treatment plans or discharge status. One passionate review described an incident where an administrator failed to respond to serious issues raised about staff negligence, leading to reckless decisions regarding patient discharges without proper assessments.
Moreover, several critics shine a glaring light on operational inefficiencies experienced within the facility that directly impacted daily life for residents. Issues such as delayed medication administration are repeatedly mentioned; instances where crucial medications were either not administered timely or forgotten altogether after significant medical procedures raise serious health concerns. Additionally, reviewers described scenes of chaos among staff during critical hours—an unsettling image where yelling and arguing took precedence over resident care indicates a severe breakdown in professional conduct that should warrant immediate attention.
In juxtaposition to glowing accounts rests heavy criticism regarding hygiene standards and general treatment protocols that have led some families to remove their loved ones from the facility altogether. Complaints related to persistent unpleasant odors within hallways suggest inadequate cleaning practices while reports of residents being neglected in terms of personal hygiene paint a harrowing picture of life inside these walls. One reviewer recounted that nursing aides abruptly removed meal trays while residents were still eating merely to accommodate lunch breaks; such behavior raises ethical questions about prioritizing convenience over compassion.
Ultimately, while many families have found satisfaction at the Laurels due to moments of kindness shown towards their loved ones amidst therapeutic endeavors like physical therapy (PT) and occupational therapy (OT), there remains an urgent call for systemic changes within administration practices and comprehensive staff training focused on accountability and respect for all patients. The testimonies collectively urge prospective patients' families to scrutinize further before making a decision on enrollment—a sentiment reinforced repeatedly throughout critiques expressing regret over poor choices made without sufficient investigation into resident experiences at this facility.
In conclusion, navigating through such contrasting experiences at the Laurels demands careful consideration from both current management teams aiming to strengthen protocols around patient care as well as potential future residents seeking assurance for their loved ones' safety amid evident disparities in service delivery. Continued dialogue among stakeholders—including nurses across shifts—could pave avenues toward regulatory compliance ensuring every resident feels valued rather than sidelined while residing in what should be a sanctuary during tumultuous times requiring rehabilitation or long-term living solutions.
145 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Richmond International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Laurels of University Park in Richmond, VA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can enjoy haircuts, styling, and other personal grooming needs. Residents can also relax and unwind in their fully furnished private rooms with access to cable or satellite TV.
Transportation is provided by the community for non-medical purposes such as shopping trips or social outings. Additionally, there is a transportation arrangement service available for residents who need assistance getting to doctors' appointments.
The Laurels of University Park boasts a variety of on-site amenities including a computer center for residents to stay connected with loved ones, a fitness room to promote physical wellness, and a gaming room for recreational activities. Residents can also take advantage of the beautiful outdoor space and garden areas.
Dining at The Laurels of University Park is restaurant-style, giving residents the opportunity to enjoy delicious meals catered to their dietary needs or restrictions. Special dietary requirements are accommodated to ensure each resident's nutritional needs are met.
Care services at the community include 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing, as well as assistance with transfers for those who may need it. Medication management is provided to ensure that residents receive their medications in a timely manner. The community also offers mental wellness programs aimed at promoting emotional well-being.
Residents can engage in various activities organized by the community such as fitness programs, planned day trips, and scheduled daily activities. Additionally, residents have the opportunity to participate in resident-run activities which encourage social interaction among peers.
Located in Richmond, VA, The Laurels of University Park benefits from its proximity to several amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This ensures that residents have convenient access to essential services and entertainment options.
The Laurels of University Park presents a premium option for individuals seeking assisted living, with costs that reflect the quality of care and amenities provided. For semi-private rooms, residents can expect to pay $5,400 per month, significantly higher than the average rates in Henrico County at $3,975 and across Virginia at $3,991. Private room accommodations are similarly positioned at $6,120 per month, surpassing local and state averages of $4,535 and $4,684 respectively. This pricing structure illustrates The Laurels' commitment to delivering exceptional services in a desirable environment, catering to those who prioritize comfort and comprehensive support in their living arrangements.
The Laurels Of University Park is located at 2420 Pemberton Road, Richmond, VA 23233 in Henrico County, Virginia
The Laurels Of University Park on seniors.fyi includes 9 photos including images showing interior, bedroom, outdoor, dining, building, architecture, entrance, landscaping, and more.
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Interior
Decor
Building
Architecture
Bedroom
Windows
Dining
Landscaping
