Riverside Rehabilitation Center At Hampton

Information last verified:

414 Algonquin Road, Hampton, VA 23661

For more information about senior living options: (844) 490-3973

4.6 from 85 reviews
5 stars
72
4 stars
5
3 stars
3
2 stars
0
1 stars
5

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Overall Review of Riverside Rehabilitation Center At Hampton

Pros

  • pro All the staff were wonderful.
  • pro The care provided there is excellent.
  • pro The therapists and nurses are kind, compassionate, and professional.
  • pro The facility is clean, well-equipped, and comfortable.
  • pro The therapy program is intensive and helps patients regain mobility.
  • pro The staff genuinely care about their patients and their recovery.
  • pro The food and dining service are top-notch.
  • pro The case managers and social workers provide outstanding support.
  • pro The discharge planning is well-coordinated and family-friendly.
  • pro The staff go above and beyond to help families feel supported.

Cons

  • pro The nurses did the bare minimum.
  • pro He had dried feces on him and was not given a shower.
  • pro He was dehydrated and needed IV, suggesting poor care.
  • pro The release was rushed and caregiver training with PT/OT was not provided.
  • pro The therapist filed unfounded referrals and rushed to judgment, and the reviewer wouldn’t recommend the rehab.
  • pro The facility lacked equipment to help someone walk again and was not a level one rehab center for complex patients.
  • pro They discriminated against a veteran and were not truly military-friendly.
  • pro The hospitals lack direction and counseling for families.
  • pro Today is the 5 year anniversary of the worst day in my life, reflecting a deeply negative experience.

Review

This community is best suited for adults who need inpatient rehabilitation after surgery, stroke, or other mobility setbacks and who want an aggressive, outcome-focused program delivered by a seasoned, patient-centered team. Across the reviews, the rehabilitation program stands out for a dense, multi-disciplinary approach, physical therapy, occupational therapy, speech therapy, delivered in a structured, daily routine that keeps patients moving. Families consistently praise how the staff coordinates care, communicates progress, and involves loved ones in training so recovery translates to real life at home. The setting reinforces this confidence: clean, well-kept rooms, a modern therapy gym, and a calm, organized atmosphere that makes intense rehab feel purposeful rather than punitive. When the goal is to restore walking, balance, self-care, and independence as quickly and safely as possible, Riverside consistently delivers.

However, this is not the right fit for every case. For patients with the most complex brain injuries or those who require top-tier level-one trauma capabilities, Riverside might fall short compared with dedicated brain-injury centers in larger networks or in Richmond. A minority of reviews flag a lack of equipment for very demanding gait training and caution that some cases require hospitalization elsewhere for certain diagnoses. There are also concerns about discharge planning and administrative touches, billing surprises or slow follow-up when questions arise, so families that rely on meticulous coordination should go in with a plan to oversee the process and advocate for timely updates. A veteran or military-focused expectation may also collide with a single review alleging inconsistent “military-friendly” experiences, so veterans should verify admissions support upfront.

Yet the strongest advantages, an intense, well-rounded rehab program and a staff that feels truly devoted, often offset these drawbacks. The day-to-day therapy load routinely includes multiple PT and OT sessions, with supportive nurses, doctors, and therapists who listen, adjust, and push safely toward meaningful milestones. Family-centered care is not an afterthought: care conferences, printed schedules, and direct involvement in therapy tasks help families stay engaged and confident in the path home. Private rooms, healthy meals, and a clean, professional environment further reinforce the sense that recovery is possible here. Even when isolated events occurred, communication gaps or a therapist’s misstep, long-standing peer feedback emphasizes that the core value remains exceptional care, aggressive rehabilitation, and a genuine commitment to getting patients back to their own routines.

The therapy team is described as knowledgeable, compassionate, and relentlessly focused on progress. Patients often arrive barely able to stand and leave walking with support or regaining independence with daily tasks. The range of specialists, PT, OT, speech therapy, recreational therapy, works in concert, and reviewers repeatedly highlight the seamless collaboration between disciplines. Case managers and social workers play a pivotal role in discharge planning and family updates, with many accounts of proactive outreach that helps caregivers prepare for home. Clean facilities, accessible gym spaces, and attentive aides rounding out the care picture. This is not a generic hospital experience; it is a rehab-focused culture that prizes measurable gains, patient dignity, and continuous encouragement.

For families weighing Riverside, practical steps matter: request a dedicated case manager to shepherd the course of therapy and discharge planning, ask for a clear daily schedule in writing, and confirm how often progress updates will come. Inquire about the specific equipment and therapy options available for gait recovery and whether any gaps exist for more complex needs. Have a plan to monitor billing and insurance coordination, and insist on timely follow-through if questions arise. If possible, accompany loved ones to therapy sessions to observe how therapists interact, how goals are set, and how progress is tracked. Finally, consider the importance of location, room preferences, and family visiting logistics to ensure continuity after discharge.

Overall, Riverside Rehabilitation Center at Hampton stands out as one of the strongest inpatient rehab options in the Hampton Roads area. It is best for families prioritizing aggressive, multidisciplinary therapy delivered with warmth, consistency, and clear communication, especially after surgery or a stroke. Those needing highly specialized brain-injury care, advanced gait training beyond the facility’s equipment, or iron-clad discharge coordination may want to compare Richmond-area centers or other level-one programs before deciding. For most families facing rehab, this community offers credible, even exceptional, potential to restore mobility, independence, and confidence, backed by a team that many describe as dedicated, capable, and genuinely caring.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Newport News Williamsburg International (11 miles away) Newport News Williamsburg International (11 miles away)
  • Norfolk International (12 miles away) Norfolk International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Riverside Rehabilitation Center At Hampton is an assisted living community located in the heart of Hampton, VA. Our center offers a wide range of amenities and care services to ensure that our residents feel comfortable and supported in their daily lives.

Our amenities are designed to promote a vibrant and engaging lifestyle for our residents. We have a beauty salon where residents can pamper themselves, as well as a gaming room and small library for entertainment and relaxation. Our fitness room and wellness center allow residents to stay active and maintain their physical health. In addition, our outdoor space and garden provide opportunities for enjoying nature and socializing with fellow residents.

We understand the importance of maintaining connections with the outside world, which is why we offer Wi-Fi/high-speed internet access throughout our community. Our computer center allows residents to stay connected with loved ones or pursue personal interests online. We also provide community-operated transportation for convenient travel to nearby locations, such as cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physician offices.

At Riverside Rehabilitation Center At Hampton, we prioritize the well-being of our residents by offering comprehensive care services. Our staff members are available 24/7 to provide assistance with activities of daily living, including bathing, dressing, and transfers. We also offer medication management services to ensure that residents receive their medications on time and in the correct dosage.

To cater to individual dietary needs, we provide specialized meal preparation services that accommodate diabetes diets and special dietary restrictions. Our dining room offers restaurant-style dining experiences where residents can enjoy delicious meals together.

In addition to physical health care support, we also prioritize mental wellness through our mental wellness program. This program includes various activities aimed at maintaining cognitive function and emotional well-being.

Our dedicated staff members work closely with each resident to create personalized care plans that meet their specific needs. We also offer move-in coordination services to make the transition into our community as smooth as possible.

Whether it's through planned day trips, resident-run activities, or scheduled daily activities, our residents have plenty of opportunities to socialize and engage with their peers. Our concierge services ensure that all residents' needs are met and that they feel supported throughout their time in our community.

Overall, Riverside Rehabilitation Center At Hampton is a vibrant and supportive assisted living community where residents can enjoy a comfortable lifestyle with access to various amenities and care services.

Nearby Places of Interest

Pharmacies

  • Rite Aid (0.4 miles)
  • Kroger Pharmacy (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • Health Mart Pharmacy (3.3 miles)
  • Langley AFB Satellite Pharmacy (4.3 miles)
  • Langley Hospital Pharmacy (4.3 miles)
  • Walgreens (5.3 miles)

Restaurants

  • Surf Rider Bluewater (1 miles)
  • Chicken Salad Chick (2.5 miles)
  • Sonic Drive-In (2.6 miles)
  • Bar Louie - Hampton (2.7 miles)
  • Chick-Fil-A (2.8 miles)
  • Chick-Fil-A (2.9 miles)
  • Tommy's Restaurant (3.5 miles)

Physicians

  • The Center for Women's Health (1.5 miles)
  • Patient First - Hampton (2.9 miles)
  • Family Practice of Hampton Roads (3.1 miles)
  • TPMG Hampton Family Practice (3.1 miles)
  • East End Physicians (3.1 miles)
  • Wagner Macula & Retina Center (3.2 miles)
  • Sentara Physical Medicine & Pain Management Specialists (3.4 miles)

Places of Worship

  • Sixth Mount Zion Baptist Temple (3.4 miles)
  • Warwick United Church of Christ (7.5 miles)
  • Tabernacle Church Of Norfolk (8.9 miles)

Hospitals

  • Sentara CarePlex Hospital (3.4 miles)
  • Langley AFB Hospital (4.3 miles)
  • Riverside Regional Medical Center (7.4 miles)
  • Riverside Regional Medical Center Employee Health (7.5 miles)

Transportation

  • Old Point Junction (4 miles)

Cafes

  • Starbucks (4.3 miles)
  • Starbucks (7.4 miles)
  • Panera Bread (8 miles)
  • Starbucks (8.5 miles)
  • Starbucks (9 miles)

Parks

  • Victory Park (4.6 miles)

Theaters

  • AMC Hampton Towne Centre 24 (4.7 miles)

Frequently Asked Questions

Where is Riverside Rehabilitation Center At Hampton?

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