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2.7 from 47 reviews
5 stars
18
4 stars
2
3 stars
1
2 stars
2
1 stars
24
Overall Review of Langley Square
common11 reviews mention this
Some managers feel genuinely helpful
Many residents describe the office and property managers as respectful and responsive.
Several residents praise specific members of the leasing or property management team as kind, patient, and helpful. A number of reviews also mention prompt attention, good customer service, and maintenance handled with care. Others, however, describe office staff as rude, refusing information, or not following through—so the experience appears inconsistent across management eras.
caveat10 reviews mention this
Repairs and follow-through are inconsistent
Residents frequently report slow or incomplete repair follow-through.
Multiple reviews complain that work orders are not fixed in a timely way, with some saying issues persist across repeated managers. Several residents cite HVAC problems that were not resolved, and others describe maintenance personnel as unhelpful or not knowing how to address problems. A few reviews go the other direction, saying issues were taken care of, but the overall pattern of “not fixed†is a recurring concern.
caveat7 reviews mention this
Concerns about pests and mold
Pests, bugs, and mold-related complaints appear repeatedly in reviews.
Several residents report infestations, including mice and bugs/roaches, and describe pests showing up in and around units. Multiple reviews also raise ventilation and mold concerns, including claims that problems would not be repaired. Together with reports of ongoing comfort issues like AC not working properly, these comments shape the strongest negative thread in the feedback.
common6 reviews mention this
Remodeling and unit upgrades get mentions
Some residents mention cleaner spaces and remodeling or upgrades.
A few reviews describe apartment interiors they consider updated or well cared for, including comments about stainless steel appliances and overall beauty inside the unit. Others mention the property being remodeled or improvements happening under newer management. There are also opposing reviews saying the complex is old and the ventilation or unit condition is poor, so upgrades seem to vary by building or unit.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Assisted Living
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Transportation
Newport News Williamsburg International (10 miles away)
Norfolk International (13 miles away)
Care Services
Ambulatory care
Diabetic care
Dining
Meals provided
Activities
Activities on-site
Devotional activities offsite
Nearby Places of Interest
Physicians
The Center for Women's Health (1.5 miles)
Sentara Physical Medicine & Pain Management Specialists (2.1 miles)
Family Practice of Hampton Roads (2.2 miles)
TPMG Hampton Family Practice (2.2 miles)
Wagner Macula & Retina Center (2.2 miles)
Patient First - Hampton (2.8 miles)
Sentara Home Care Services (2.8 miles)
Pharmacies
Kroger Pharmacy (1.5 miles)
Langley Hospital Pharmacy (2 miles)
Langley AFB Satellite Pharmacy (2.1 miles)
CVS Pharmacy (2.2 miles)
Rite Aid (2.5 miles)
Health Mart Pharmacy (3.6 miles)
Walgreens (5.5 miles)
Restaurants
Chicken Salad Chick (1.9 miles)
Chick-Fil-A (1.9 miles)
Bar Louie - Hampton (2 miles)
Surf Rider Bluewater (2.2 miles)
Sonic Drive-In (2.3 miles)
Chick-Fil-A (2.6 miles)
Capstan Bar Brewing Company (3.7 miles)
Hospitals
Langley AFB Hospital (2 miles)
Sentara CarePlex Hospital (2.1 miles)
Riverside Regional Medical Center (7.1 miles)
Riverside Regional Medical Center Employee Health (7.1 miles)
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
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Assisted Living
Activities on-site
Devotional services off-site
Indoor common areas
Newport News Williamsburg International (10 miles away)
Ambulatory care
Diabetic care
Meals provided
Convenient location with easy access to activities and a welcoming community.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Medicare Coverage for Assisted Living: An In-Depth Exploration
Your Comprehensive Guide to Luxury Assisted Living: Elevated Facilities, Amenities, and Costs