Carrington Place At Botetourt Commons
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290 Commons Parkway, Daleville, VA 24083
For more information about senior living options: (844) 490-3973
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The staff are friendly and caring. The facility is very clean and feels like a home; residents are smiling and having fun. The Easter Eggstravaganza was amazing, with residents and visitors enjoying the activities. The social worker Meagan is caring and attentive to residents' needs. Carrington Place at Botetourt is highly recommended for long-term care and rehab, with exceptional care and high standards. The director of social services and the director of rehabilitation are helpful and responsive to family concerns. The home-like environment provides peace of mind to families. The staff go above and beyond to care for residents. The facility is beautiful, well-decorated, and the administration is attentive.
One nurse yelled at a patient as if they were a dog. The facility is horrible, with residents cleaned up in pillowcases and never enough staff. There are alleged cases of patients dying from the nurses' care. A patient was left without a pillow and without clothes for days, and their clothes were lost. Residents were ignored while staff sat at desks. Food is consistently cold and unidentifiable. The place is outdated, not clean, and lacking adequate supervision. The administrator is described as invisible, and the DON does not supervise. A warning to not bring a loved one here. A roommate reportedly called 911 because no one cared. Not enough help; patients lie in their own mess for hours. Nurses are alleged to bully patients, with only a few good nurses seen. Residents are not bathed or have their clothes changed for extended periods; hygiene neglected.Carrington Place comes across in these accounts as a place of stark contrasts, where moments of genuine warmth and lively engagement mingle with troubling stories of neglect and frustration. On the positive side, several reviewers paint a picture of a facility that hires capable staff, with names like the social worker Meagan (sometimes spelled Maegan) highlighted for their caring approach. The hallways are described as clean and welcoming, with residents who appear happy and engaged - smiling, chatting, and participating in activities. One visitor recalls an Easter Eggstravaganza that felt like a community event rather than a care facility, with kids, animals at a petting zoo, egg hunts, and even photos with the Easter Bunny. In these moments, staff members and caregivers are praised for going above and beyond to create a home-like atmosphere where residents feel seen and appreciated. Several families express peace of mind, noting the presence of compassionate professionals who communicate well with loved ones and who coordinate care with a sense of warmth and attentiveness.
But beneath the surface of that positive energy lies a chorus of serious concerns from other reviewers who describe experiences that are difficult to ignore. A number of posts recount allegations of neglect, poor staffing, and substandard conditions. One harsh entry states simply, "This place SUCKS!!! I HAVE HIGH FUNCTIONING AUTISM, ADHD, HEART PROBLEMS. ONE OF MY NURSES JUST YELLED AT ME LIKE I WAS A DOG!!!" While some of these comments reflect personal encounters with staff behavior, they are part of a broader pattern of grievances about how residents are treated and how their needs are addressed - or not addressed. Another reviewer recalls a resident's stay in respite care that lasted five days, during which the resident reportedly had no pillow, clothes were lost, and communication about these issues was lacking. The frustration is palpable, and the fear that a loved one wasn't being properly cared for remains a central theme in many of these narratives.
The role of leadership and organizational oversight also emerges as a flashpoint in these reviews. Several commenters singles out figures like the Director of Social Services, described as helpful and responsive, and they acknowledge collaboration with therapy teams and rehabilitation staff. One reviewer explicitly credits Carrington's leadership with helping a family feel a sense of security about long-term arrangements and transitions back home. In contrast, other voices express distrust and disappointment with what they see as inconsistent supervision: phrases like "the DON doesn't supervise the staff," "the administrator is invisible," and "the unit manager can't be bothered" echo a perception that accountability and day-to-day oversight may be lacking in some shifts or areas of the facility. The gap between these two portraits - one of responsive, personable leadership and the other of disengagement at the administrative level - appears to be a continuing source of tension for families.
Cleanliness and the overall environment also receive mixed treatment. Positive assessments frequently mention a well-kept, pleasant setting, with clean rooms and common areas, and a facility that feels more home-like than institutional. Yet other reviewers challenge that impression by describing scenes of muddled housekeeping, patients left in bed without changes of clothes, and rooms where basic dignity isn't consistently upheld. In one particularly vivid account, a family recounts detecting troubling lapses - clothes not changed, a resident left in soiled attire for days, and a sense that staff were too absorbed with paperwork to prioritize direct patient care. Another reviewer vents about "food is ALWAYS COLD AND UNIDENTIFIABLE" and notes that residents lack choices, painting a picture of a facility where operational strain seems to spill over into daily life at the bedside.
The care experience at Carrington Place also extends to partnerships with other providers and the broader rehabilitation environment. There are mentions of aliances with home health services like Amedisys, where therapists and staff reportedly collaborate well and bring a clean, well-run building into the patient's overall care plan. In several testimonials, patients or family members speak highly of the therapy experiences received at Carrington Place and the tangible outcomes they observed, reinforcing the sense that when things align - adequate staffing, effective communication, and strong teamwork - the facility can deliver meaningful, restorative care. These pieces of praise sit alongside harsher critiques, underscoring how varied and individualized the experience can be for each resident.
Toward the end of these reviews, a sense of caution persists. Some postings describe "beautiful centers" with courteous staff, while others insist that the facility is not the right fit for loved ones who require reliable, attentive care. One particularly stark entry calls out the facility as a place to avoid, while another reflects a more nuanced gratitude for small acts of kindness from staff who are genuinely invested in a resident's well-being. The diversity of voices suggests that Carrington Place at Botetourt (Virginia) can be a place of hope and recovery for some families, yet for others it can become a source of anxiety and disappointment when expectations of consistent, respectful, attentive care aren't met.
In the end, the narrative about Carrington Place reads as a tapestry woven from many threads: moments of warmth, care, and community life interlaced with episodes of neglect, miscommunication, and frustration. The facility appears to offer a welcoming, home-like environment for many residents who benefit from active engagement and compassionate staff, but there are persistent concerns about staffing levels, supervision, and the everyday realities of care that leave some families wary and unsettled. For anyone considering Carrington Place, Botetourt, Virginia, these reviews collectively underscore the importance of in-person visits, direct conversations with care teams, and careful attention to the specific needs and preferences of a loved one, so that the right balance of empathy, competence, and oversight can be achieved.
90 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Roanoke Regional Woodrum (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Carrington Place at Botetourt Commons is an assisted living community located in the charming town of Daleville, VA. Our community offers a range of amenities and care services to ensure that our residents' needs are met and their lives are enriched.
Our residents can take advantage of our on-site beauty salon, where they can pamper themselves and keep up with their personal grooming. They can also enjoy watching their favorite shows or movies with our cable or satellite TV service. For those who need transportation assistance, we offer community-operated transportation and transportation arrangement services.
We have a computer center where residents can stay connected with their loved ones through email or social media. Our dining room offers restaurant-style dining, serving delicious meals prepared by our talented chefs. Special dietary restrictions are accommodated to ensure personalized nutrition.
To keep our residents active and engaged, we provide a fitness room, gaming room, outdoor space, and scheduled daily activities. Our small library is perfect for those who love reading and learning. Residents can also enjoy the serenity of our garden and take part in resident-run activities.
The well-being of our residents is important to us, which is why we provide housekeeping services to maintain cleanliness and tidiness. Move-in coordination makes transitioning into our community seamless. Private bathrooms offer convenience and privacy.
For healthcare needs, we have a 24-hour call system and supervision to ensure the safety of our residents. Our caring staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure medications are taken correctly.
A mental wellness program supports the emotional well-being of our residents. We accommodate special dietary restrictions like diabetes diets for optimal health management.
Our location offers several amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship.
At Carrington Place at Botetourt Commons, we strive to create a warm and welcoming environment where seniors can enjoy an enriching lifestyle supported by personalized care services.
Carrington Place At Botetourt Commons is located at 290 Commons Parkway, Daleville, VA 24083 in Botetourt County, Virginia
Carrington Place At Botetourt Commons on seniors.fyi includes 3 photos including images showing decor, plant, interior, fireplace, building, exterior, parking, trees, and more.
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