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Colonial Heights Health Care Center in Colonial Heights, VA

Colonial Heights Health Care Center is a nursing home community in Colonial Heights, VA.

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Colonial Heights Health Care Center in Colonial Heights, VA

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831 Ellerslie Avenue, Colonial Heights, VA 23834

For more information about senior living options: (866) 208-4318

4.2 from 120 reviews
5 stars
90
4 stars
6
3 stars
2
2 stars
1
1 stars
21

Overall Review of Colonial Heights Health Care Center

differentiator 18 reviews mention this

Activities keep residents engaged

Activities are a bright spot, with staff repeatedly described as creative and engaging residents.

Many residents and families describe an active schedule and an activities team that keeps people involved. Reviews call out the Activity Director and her team for planning engaging events, including themed parties and outings, and for helping residents stay socially connected. This lines up with what the community offers, including scheduled daily activities, fitness programs, planned day trips, and resident-run activities.

common 24 reviews mention this

Care feels attentive and kind

Staff interactions are frequently described as warm, patient, and responsive to residents and families.

Across multiple reviews, residents and families describe staff as friendly, compassionate, and willing to go above and beyond. People mention clear communication, caregivers taking time to help, and nursing staff being respectful and kind. The facility also offers assistance with daily living, medication management, and mental wellness programming, which matches the focus residents report on care and day-to-day support.

common 4 reviews mention this

Dining and food have improved

Dining quality is a noticeable point of improvement in resident experience.

Several reviews mention the food specifically, including better food choices over time and meals that are well prepared and enjoyable. One family also describes being served a special dessert during a community celebration. The community offers restaurant-style dining and lists specialized dietary support, which aligns with residents noting improvements and food attention.

caveat 12 reviews mention this

Some families report neglect

A recurring concern in some reviews is inconsistent or inadequate hands-on care.

A subset of reviews raises serious concerns about neglect, including not receiving help with basic needs and instances where families describe slow response to call lights. Several reviewers also describe problems around hygiene, feeding, and medication or follow-through after concerns were raised. While some reviews are strongly positive, these negative accounts are frequent enough to be a meaningful consideration alongside the care services the community provides.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 196 resident community capacity 196 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Richmond International (17 miles away) Richmond International (17 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.1 miles)
  • Colonial Heights Pharmacy (0.8 miles)
  • Walgreens (0.8 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.5 miles)
  • Health Mart Pharmacy (2 miles)
  • Rite Aid (2.5 miles)

Physicians

  • John Lewis, Jr., DO (0.2 miles)
  • Southside Primary Care Colonial Heights (0.2 miles)
  • George & Puthumana MDS (0.7 miles)
  • Caldwell Pediatrics and Wellness Center (0.7 miles)
  • Virginia Medical Group (0.7 miles)
  • For Eyes (1 miles)
  • Rbh Medical Clinic (1 miles)

Places of Worship

  • Mount Pleasant Baptist Church (0.4 miles)

Restaurants

  • Hardee's (0.4 miles)
  • Golden Corral (0.6 miles)
  • McDonald's (0.6 miles)
  • Firehouse Subs (0.7 miles)
  • Dante's Pizzeria & Grille (0.8 miles)
  • Captain Tom's Seafood (0.9 miles)
  • Hardee's (0.9 miles)

Cafes

  • Starbucks (0.7 miles)
  • Panera Bread (1.1 miles)
  • Starbucks (1.2 miles)
  • Demolition Coffee (2.2 miles)
  • Starbucks (3.9 miles)
  • Yankee Coffee Shoppe (4.8 miles)

Theaters

  • Regal Southpark Mall (0.8 miles)

Parks

  • Lakeview Park (1.1 miles)
  • Roslyn Landing (1.7 miles)
  • Central Park (2.9 miles)

Hospitals

  • Kenner Army Health Clinic (3.4 miles)
  • Hopewell Healthcare Center (4.1 miles)
  • Justice Brandi Central State Hospital (4.4 miles)
  • Central State Hospital (4.9 miles)
  • Childrens Hospital Petersburg Therapy Center (5.5 miles)

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