Carriage House Apartment

Cons

• The floors, walls, and elevators are filthy and clearly not cleaned.
• There is a foul odor throughout the facility.
• The residents are living in poor, unsanitary conditions.
• The company should be ashamed for taking advantage of elderly and disabled residents on fixed incomes.
• Management refuses to respond to messages or answer the phone, making open communication impossible.
• There are infestations of roaches, mice, and bed bugs, creating a bio-hazardous environment.
• The toilet is backed up with feces, and carpeting is soggy and dirty.
• The elevators feel like a death trap.
• The facility violates city codes, rules, and regulations to operate.
• Anyone considering it should run away and not bring their loved ones there.
• The place should be closed down due to the ongoing neglect and safety concerns.

Review

Several people who visited or heard from residents at the Carriage House describe a scene that was more than disappointing - it was almost heartbreaking. One visitor recounted stepping into what they called a neglected living space, where the floors, walls, and elevators looked as if they had not been cleaned in ages. The odor in the building was described as foul, and the overall effect left them overwhelmed with emotion, even moving to tears as they watched residents seemingly trapped in such conditions. Amid the distress, the impression shared by multiple accounts was that this level of filth and neglect was ongoing and left residents in a compromised, unsafe environment.

The deeper concern voiced by several reviewers centered on exploitation and neglect of vulnerable residents. They claimed that elderly and disabled people living there are on fixed incomes and deserve a clean, safe place to live, not the kind of conditions they described. One person asserted that the company running the place should be ashamed for "taking advantage of elderly and disabled people." The sentiment was that the facility's problems weren't isolated incidents but part of a pattern of neglect, with the implication that the management was more interested in appearances or profits than in the wellbeing of residents. The moral outrage was palpable, with a strong warning to avoid placing loved ones in the care of the operation.

The most concrete, recurring complaints involved pervasive sanitation and infestation problems. Reviewers provided alarming specifics: roaches in the fridge, a backed-up toilet that reportedly overflowed with waste, and carpeting that was described as soggy and dirty. In addition to roaches, the accounts spoke of mice and bed bugs, suggesting a long-standing infestation that residents and families were forced to endure. One reviewer labeled the situation a "BIO-HAZARD BAD," underscoring the perceived health and safety risks that stemmed from ongoing neglect. The combination of pests, foul smells, and visibly dirty surfaces built a picture of a living environment that was unsafe and unsanitary.

Maintenance and maintenance-related hazards were another major thread. Reviewers depicted elevators that felt unsafe, described as a potential "death trap," and floors and walls that reflected chronic neglect. The fear wasn't only about discomfort; there was a belief that such conditions elevated the risk of accidents and health crises for residents who already needed extra care. The infestation problem was described as something that had "been ignored for years," further reinforcing the sense that systemic neglect rather than occasional mishaps defined the operation.

Communication - or the lack of it - emerged as a particularly frustrating point. A frequent complaint was that management did not respond to messages or phone calls. One account recalled emailing the management multiple times, pleading even offering to pay for professional cleaning, only to be met with silence. The reviewer highlighted that the management "refused to respond" and never provided direct contact information, insisting that real concern for open communication would mean offering a telephone number or a valid email address. In an update, the same facility reportedly responded by telling the reviewer to contact them directly, but the reviewer countered that they had already tried and received nothing but nonresponses, reinforcing the belief that the management did not prioritize open dialogue with families.

The tone across the narratives was unequivocally warned and alarmed. Phrases like "RUN AWAY. DO NOT GO HERE," "Very very poor place," and "do not put any of your family members here" recur, underscoring how strongly people feel about steering others away from this facility. The reviews encouraged readers to take action: contacting the health department and local media to investigate, exposing what was described as chronic violations of city codes and regulations, and forcing accountability. The emotional core of the message was a call to protect the vulnerable by avoiding this place entirely and by insisting that authorities scrutinize the operation more closely.

Taken together, the reviews paint a consistent, troubling portrait of the Carriage House. They describe a facility plagued by filth, pests, and a hazardous living environment, with management portrayed as unresponsive and indifferent to residents' welfare. The stories convey a sense of desperation from families trying to help loved ones living in a place that many feel should be closed down or at least subjected to strict investigation and enforcement. The overarching warning is clear: for anyone considering placing a loved one in this facility, proceed with extreme caution, if not avoid it altogether, and demand accountability from the management and regulators to ensure safer, cleaner, and more humane living conditions.

This area of Petersburg, Virginia offers a variety of amenities that may be attractive to seniors looking for a convenient and bustling community. With several cafes, restaurants, parks, and pharmacies within close proximity, residents have easy access to dining options, recreational activities, and essential services. Additionally, there are numerous healthcare facilities in the area, including physician practices and hospitals, ensuring that medical care is readily available. Places of worship are also nearby for those seeking spiritual fulfillment. Overall, this neighborhood provides a well-rounded environment with a range of conveniences that may appeal to seniors looking to settle down in a vibrant and convenient location.

Cafes

• Demolition Coffee (0.3 miles)
• Panera Bread (1.4 miles)
• Starbucks (1.5 miles)
• Starbucks (2.5 miles)
• Yankee Coffee Shoppe (3 miles)

Physicians

• Southside Family Practice (0.5 miles)
• Petersburg Health Department (0.7 miles)
• Central Virginia Health Service (1 miles)
• Appomattox Imaging Center (1.1 miles)
• Ettrick Health Center (1.2 miles)
• Charles City Medical Group (1.3 miles)
• Alliance Family Practice, PC (1.3 miles)

Parks

• Central Park (0.8 miles)
• Roslyn Landing (1.6 miles)
• Lakeview Park (2.7 miles)

Restaurants

• Vincenzo's Italian Restaurant (0.8 miles)
• Cook Out (0.9 miles)
• Olive Garden (1.2 miles)
• McDonald's (1.2 miles)
• Chick-Fil-A (1.3 miles)
• Wendy's (1.3 miles)
• El Caporal Mexican Restaurant (1.6 miles)

Pharmacies

• Appomattox Drugs (0.8 miles)
• CVS Pharmacy (0.8 miles)
• Rite Aid (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Colonial Heights Pharmacy (1.9 miles)
• CVS Pharmacy (2.3 miles)
• Health Mart Pharmacy (2.4 miles)

Theaters

• Regal Southpark Mall (1.6 miles)

Places of Worship

• Mount Pleasant Baptist Church (2.3 miles)

Hospitals

• Justice Brandi Central State Hospital (2.7 miles)
• Central State Hospital (3 miles)
• Kenner Army Health Clinic (3.3 miles)
• Childrens Hospital Petersburg Therapy Center (3.8 miles)