Helping Hands Adult Care Center of Petersburg
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Information last verified:
130 Mckeever St, Petersburg, VA 23803
For more information about senior living options: (844) 490-3973
They never answer the phone; voicemail is always full and missed calls aren’t returned. The staff are short with clients and families and show no empathy. They pass inspection despite the filth. An extremely loud alarm sounds continually, causing panic. They treated the girlfriend like a dog.Helping Hands Adult Care Center of Petersburg is best suited for families operating under a tight budget and willing to accept significant gaps in communication and day-to-day operations. The reviews depict a setting where basic regard for residents and dependable contact with staff are not reliably present, making it a last-resort option rather than a standard choice. This community is most reasonable for those who cannot access alternative arrangements and who place cost above all other factors. For residents with substantial care needs or a preference for calm, well-maintained environments, this facility is not aligned with the practical requirements of safe, dignified care.
Those who should consider alternatives are families prioritizing dependable communication, compassionate staff interactions, and a consistently clean, safe atmosphere. If a resident depends on regular monitoring, prompt responses, and respectful engagement, this center’s repeated breakdowns in contact and curt staff demeanor create a troubling mismatch with those needs. Dementia patients or individuals who rely on routine reminders and predictable routines face an elevated risk of miscommunication and neglect. In short, clear, compassionate communication and reliable care are nonnegotiables here, and if they are nonnegotiable elsewhere, look for another option.
On balance, the few positive threads in the reviews are not substantive enough to constitute meaningful advantages. The narrative centers on chronic communication failures and care gaps rather than any identifiable programmatic strength. The most salient red flags include an unresponsive phone system, voicemail perpetually full and missed calls not returned, and a resident or family burden placed on remembering monthly tasks that a memory-impaired individual cannot reliably manage. Add in an alarm that sounds continuously and loudly enough to trigger panic, and the overall environment shifts from challenging to actively destabilizing. Without credible, tangible benefits to offset these issues, the perceived value collapses.
Even more troubling are reports about staff behavior and the facility’s overall atmosphere. Descriptions of staff interactions as short or dismissive toward both residents and families suggest a lack of basic empathy and support, a critical flaw for any setting that must provide daily assistance and safeguard residents’ dignity. The claim that a resident was treated “like a dog” reflects a fundamental breakdown in respect that can erode trust, complicate caregiving tasks, and heighten anxiety for everyone involved. Add concerns about cleanliness and the sense that the facility “passes inspection” despite being described as filthy, and the risk to health and mental well-being becomes clear. When care quality is weighed against these factors, the negatives overwhelmingly dominate.
A practical decision framework centers on verifiable observations and comparison shopping. Families should visit unannounced, observe how common areas function, and note the responsiveness of staff when questions or alarms arise. Direct conversations with administrators about staff turnover, training standards, and who coordinates medical needs are essential. Request current state inspection reports, incident logs, and resident grievance histories to gauge responsiveness and accountability. Evaluate the cleanliness, odor, safety features, and whether alarm systems genuinely support residents’ safety without creating constant stress. Compare these findings with nearby facilities offering steadier communication and a calmer, cleaner environment at similar or better price points.
Bottom line: this community is not the preferred option for most families. The combination of unreliable contact, dismissive staff behavior, questionable cleanliness, and safety and dignity concerns greatly outweigh any potential savings. Alternatives that prioritize consistent communication, empathetic care, and a tranquil, well-maintained setting should be pursued first. If options are severely limited, approach with a structured trial period, explicit exit criteria, and the involvement of a trusted advocate. The decision should foreground safety, respectful treatment, and dependable communication above all else, ensuring a placement that reduces alarms and anxiety rather than amplifying them.
31 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Richmond International (20 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Helping Hands Adult Care Center is an adult care center located in Petersburg, VA, offering a day program for individuals seeking assistance and support in their daily lives. Our center provides a warm and welcoming environment where participants can engage in various activities and receive the care they need.
At Helping Hands, we understand the importance of spiritual well-being. Therefore, we offer devotional services off-site to ensure that individuals can nourish their souls and find solace in their faith. Additionally, our indoor common areas provide comfortable spaces for socialization and relaxation.
We believe in promoting an active lifestyle for our participants. To facilitate this, we organize devotional activities offsite as part of our program. Such activities not only encourage social interaction but also provide opportunities for personal growth and fulfillment.
Conveniently located in Petersburg, our adult care center benefits from its proximity to numerous amenities. With five cafes nearby, individuals can enjoy a variety of dining options and socialize with friends or family members over a cup of coffee or a meal. For those who appreciate the outdoors, three parks are within close reach, offering opportunities for leisurely walks or moments of tranquility.
Healthcare needs are easily met with 13 pharmacies and 45 physicians nearby, ensuring that medical assistance is readily accessible whenever necessary. Furthermore, should any emergencies arise, there are five hospitals in close proximity that offer comprehensive healthcare services.
With 27 restaurants nearby, individuals have ample choices when it comes to dining out or trying new cuisines. This variety allows them to explore different flavors and enjoy culinary experiences beyond the walls of our care center.
Maintaining one's faith is essential for many individuals; therefore, having a place of worship nearby is significant as it allows them to continue practicing their beliefs without any inconvenience. Additionally, having a theater close by provides entertainment options for those interested in cultural outings or enjoying a movie on occasion.
Helping Hands Adult Care Center strives to create an inclusive and supportive community, ensuring that individuals receive the care and assistance they need while being surrounded by numerous amenities that enrich their lives.
This area of Petersburg, Virginia offers a variety of amenities and services that cater to senior living. With several physicians practices located within a short distance, healthcare access is convenient and readily available. There are also multiple pharmacies nearby for easy medication management. Additionally, there are plenty of dining options ranging from casual fast food to sit-down restaurants like Olive Garden and Vincenzo's Italian Restaurant. For recreation, there are parks such as Central Park and Lakeview Park for leisurely strolls or relaxing picnics. Furthermore, the presence of places of worship like Mount Pleasant Baptist Church provides spiritual support and community connection. In case of emergencies, medical facilities like Southside Regional Medical Center and Kenner Army Health Clinic are in close proximity for prompt medical attention if needed. Overall, this area offers a mix of healthcare services, dining options, recreational opportunities, and access to medical facilities that can enhance the quality of life for seniors residing in the area.
Helping Hands Adult Care Center of Petersburg is located at 130 Mckeever St, Petersburg, VA 23803 in Petersburg city, Virginia
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