Oakwood Manor Bedford Mem

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  • Interior

    A luxurious bathroom with modern amenities, featuring a vanity area, large mirror, elegant lighting, and marble flooring.

  • Outdoors

    A scenic view featuring a parking lot surrounded by mountains and clear blue skies.

  • Decor

    A beautiful display featuring an award and a vase of tulips on a modern countertop.

  • Building

    A view of an apartment complex with a parking lot full of cars under a cloudy sky.

  • Trees

    A suburban single-story brick house with trees and a yard.

  • Windows

    A spacious and modern waiting room in a medical facility, featuring comfortable chairs and a television.

  • Landscaping

    A modern single-story house with large windows and surrounded by a lush garden.

  • Lighting

    A well-designed bathroom featuring wood cabinets, a large mirror, and decorative green jars on the vanity.

  • Exercise Equipment

    A well-equipped gym featuring various exercise machines for a great workout experience.

  • Healthcare

    A welcoming sign displayed in a healthcare facility, promoting Oakwood's services.

  • Parking

    A view of a parking lot filled with various cars, next to a brick building under a cloudy sky.

Oakwood Manor Bedford Mem

1613 Oakwood Street, Bedford, VA 24523

For more information about senior living options: (844) 490-3973

4.5 from 100 reviews
5 stars
84
4 stars
3
3 stars
3
2 stars
1
1 stars
9

Skilled Nursing Facility

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    Overall Review of Oakwood Manor Bedford Mem

    Pros

    • pro The nurses and CNAs are friendly and attentive, paying attention to small details like celebrating residents' birthdays.
    • pro The facility offers a family-like, homelike atmosphere with staff who are welcoming and supportive.
    • pro The administration and leadership are highly praised for patient-focused care, with Sarah leading an amazing team.
    • pro The facility has been updated and is considered one of the best around.
    • pro The therapy department is great, and the overall care is compassionate and attentive.
    • pro Oakwood is described as a great place with kind and compassionate workers who give their whole hearts to the residents.
    • pro Many reviewers say the staff create a welcoming, heartwarming environment and would recommend Oakwood for rehab or long-term care.

    Cons

    • pro The unit manager speaks about residents' private health issues in the middle of the hall in front of residents and other staff.
    • pro There is no effective management; the facility isn't clean, and patients wait 45 minutes to an hour after ringing for help; promises are never addressed.
    • pro A resident lost weight during the stay and was worse when he returned home.
    • pro A resident was admitted without a walker and had no water in their room; hydration was neglected.
    • pro Staff refused to provide equipment because the resident had not been evaluated, which could lead to a fall.
    • pro The aide was rude and sarcastic to a concerned relative.
    • pro The daughter had difficulty getting someone to respond to the call bell.
    • pro The resident was left in a situation where they could urinate on themselves due to lack of assistance and water.
    • pro The rule about equipment for disabled patients needs to be revisited; it's not individualized.
    • pro The eye medicine was not packed with the resident's belongings and had to be retrieved from the nurse's cart.
    • pro The unit manager did not return calls despite leaving messages.
    • pro There was a lack of transparency, with promises to return calls taking up to two weeks.
    • pro Transport miscommunication caused a delay in discharging the patient.
    • pro The reviewer alleged the facility kept the grandmother longer at the facility for insurance money.

    Review

    Oakwood Health and Rehab presents itself as a facility with a strong sense of community and a recently refreshed, welcoming environment. Several voices highlight the physical space and the overall atmosphere in a positive light: the center has a modern look after updates, and multiple reviews describe a homelike vibe where both residents and families feel cared for. The impression is that, at its core, Oakwood is a place where people want to provide attentive, compassionate care, and where the setting itself supports a hopeful path to recovery and well-being.

    A recurring theme across many comments is the quality of direct caregiving. Nurses and certified nursing assistants (CNAs) are repeatedly described as friendly, attentive, and detail-oriented. Families note that staff members pay attention to small, meaningful moments - such as celebrating residents' birthdays and celebrating milestones - creating a sense that this is less about procedural care and more about treating people like family. The positive experiences often emphasize the daily humanity of caregiving: respectful interactions, patience, and a willingness to go the extra mile to make residents feel comfortable and valued.

    Alongside the warmth in day-to-day care, several reviews underscore strong leadership and a welcoming administrative culture. Phrases praising the leadership include references to a capable administrator and an open-door policy, with specific commendation directed at Sarah and her teams. The praise extends to various departments and roles - social work, the management team (UM), the director of nursing (DON), HR, and even the marketing and operations staff - creating an image of a well-organized facility where many professionals work in concert to keep residents safe, engaged, and progressing in their recovery or daily life. The sentiment is that, when leadership is operating effectively, the facility runs smoothly and residents feel well-supported.

    However, the upbeat tone is interwoven with significant concerns raised by several reviewers. A subset of comments paints a less favorable picture of management and administrative transparency. One disgruntled reviewer explicitly argues there is "no management at all," citing a lack of cleanliness, long waits for assistance - sometimes 45 minutes to an hour after a resident or family member pressed the call bell - and broken promises that were never addressed. Another reviewer reports not receiving a promised return call from the unit manager, highlighting communication gaps that undermine confidence in the facility's responsiveness. There are also remarks about questionable behavior by management, including a claim that a unit manager spoke about a resident's private health issues in a public area, which raises concerns about privacy and professional boundaries.

    Further detailed concerns center on day-to-day care logistics that significantly impacted a resident's well-being. One family describes a rocky start for a sister recovering from COVID and a fall, where the resident was not given a walker or adequate hydration upon admission, leading to difficulties in moving safely and maintaining fluids. The family recounts a call to the desk and a nurse's explanation that the resident could not be issued equipment without a formal evaluation, a stance the family felt should be assessed on an individual basis to prevent falls or dehydration. The situation escalates as a caregiver describes a rude, sarcastic response from a desk aide, a lack of water in the room, and delays in getting basic amenities to the room. The aftermath includes the eventual provision of a walker and improved conditions, but the episode is remembered as a critical failure in the system that underscores how quickly a patient's safety and dignity can be affected by policy rigidity and inconsistent communication.

    Water, hydration, and medication management appear as recurrent points of tension in some reviews. The same family notes that their sister's eye medicine was left in the nurse's cart or not readily available, requiring a trip back to the facility to retrieve it. In another instance, concerns about heart medication and other treatments were raised, though later acknowledged as resolved by staff and administration. These episodes emphasize how small lapses or miscommunications - whether about equipment, medications, or timely assistance for routine tasks - can color the overall experience, even in facilities otherwise praised for skilled therapy and compassionate staff.

    The therapy program itself is frequently celebrated as a bright spot. Residents and families credit the therapy department with helping residents regain strength and return to daily activities, with many pointing to improved mobility, better overall health, and a sense of progress during stays. The rehabilitation team is repeatedly described as diligent, compassionate, and integral to the recovery journey. In combination with the described open-door policy at the administrative level, the therapy staff's dedication contributes to a narrative where Oakwood is perceived as a place with real potential for healing and personal growth when everything aligns well.

    Discharge experiences and transitions also surface in the narratives. One long-running concern revolves around transport and discharge logistics, with reports of miscommunication and delays that left families waiting for hours for a loved one to be transported home. These accounts illustrate how the best intentions - getting a patient home as quickly and safely as possible - can be undermined by coordination challenges and follow-through gaps between the facility and external service partners. Despite these rough edges, several reviews convey gratitude for improved conditions and successful discharges when planning and communication are handled smoothly, underscoring the importance of dependable logistics in the broader care experience.

    In the end, Oakwood Health and Rehab emerges as a facility with a clear duality: a foundation built on warmth, attentiveness, skilled therapy, and hopeful recoveries, paired with real-life challenges in management practices, communication, and operational consistency. The positive testimonials celebrate the people who bring care to life - the nurses, CNAs, therapists, and leaders who foster a welcoming, family-like environment and deliver meaningful improvements for residents. The cautionary notes remind prospective families to engage actively with the facility, ask detailed questions about equipment, hydration, privacy, and discharge planning, and seek transparent, timely communications when concerns arise. Taken together, the reviews sketch a complex portrait of a facility that can be exceptional in its people and patient-centered approach, yet still wrestling with structural and process-related issues that can affect the resident and family experience.

    Features

    Housing

    • 111 resident community capacity 111 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Lynchburg Municipal-Preston Glenn (18 miles away) Lynchburg Municipal-Preston Glenn (18 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Oakwood Manor Bedford Mem is an assisted living community located in the beautiful town of Bedford, Virginia. Our community offers a range of amenities and care services designed to enhance the well-being and comfort of our residents.

    Our residents can enjoy the convenience of having a beauty salon right on-site, ensuring they can always look and feel their best. They can also relax and unwind in our gaming room or small library, providing plenty of entertainment options.

    We understand the importance of staying connected in today's world, which is why we offer Wi-Fi/high-speed internet throughout the community. Residents can stay connected with loved ones or browse their favorite websites at their convenience.

    At Oakwood Manor Bedford Mem, we prioritize the overall health and wellness of our residents. To promote physical fitness, we provide access to a fully equipped fitness room and offer scheduled daily activities to encourage engagement and socialization. For those who prefer enjoying the outdoors, our community also features beautiful gardens and outdoor spaces.

    Our dining options are tailored to accommodate special dietary restrictions, ensuring each resident receives a nutritious meal that meets their specific needs. Our restaurant-style dining experience creates an inviting atmosphere for residents to enjoy delicious meals alongside their neighbors.

    Care services provided by our dedicated staff include 24-hour call systems and supervision to ensure the safety of all residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available for those who may require extra support. Medication management is also provided to ensure proper administration of prescriptions.

    Transportation services are available for non-medical purposes as well as transportation arrangements for doctor appointments. We strive to make life easier for our residents by offering move-in coordination assistance and housekeeping services.

    Surrounding our community are various amenities in close proximity including cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians' offices. This provides easy access to essential services and opportunities for outings.

    At Oakwood Manor Bedford Mem, we pride ourselves on providing a caring and supportive environment where our residents can lead fulfilling lives. We strive to meet their individual needs while promoting independence, wellness, and social engagement.

    Nearby Places of Interest

    Physicians

    • Physician Associates of Bedford (0 miles)
    • Blue Ridge Cancer Care - Bedford (0.1 miles)
    • Joshua Morales, MD (0.1 miles)
    • Bedford Medical (1.3 miles)
    • Vistar Eye Center (1.4 miles)
    • Bedford Family Urgent Care (1.9 miles)
    • Central Virginia Family Physicians (12 miles)

    Hospitals

    • Bedford Memorial Hospital (0 miles)
    • Centra Hospice (0.1 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • CVS Pharmacy (1.9 miles)
    • Barr Laboratories (11.3 miles)
    • Moneta Pharmacy (12.5 miles)
    • Health Mart Pharmacy (14.2 miles)
    • Walmart Pharmacy (14.7 miles)
    • CVS Pharmacy (15 miles)

    Restaurants

    • El Cazador (0.7 miles)
    • Blimpie (1 miles)
    • Beale's (1.1 miles)
    • Frank's Place (1.2 miles)
    • Bella Italian Restaurant (1.2 miles)
    • Clam Diggers Seafood (1.2 miles)
    • KFC (1.6 miles)

    Cafes

    • Duchess Bakery To Go (0.9 miles)

    Places of Worship

    • Bedford Lutheran Church (1.1 miles)
    • Bedrock Community Church (1.3 miles)
    • House Of Hope Comm Youth Center (1.4 miles)
    • Rick Dellinger Music Ministries (2.2 miles)
    • Liberating Ministries For Christ International (2.5 miles)
    • Bedrock Community Church (2.5 miles)
    • Peaks of Otter Baptist Church (3 miles)

    Transportation

    • U-Haul Neighborhood Dealer (1.3 miles)
    • Alamo (2.1 miles)
    • Enterprise Rent-A-Car (2.1 miles)
    • U-Haul (2.2 miles)
    • U-Haul International (5.5 miles)
    • U-Haul (6.1 miles)
    • U-Haul Neighborhood Dealer (6.6 miles)

    Parks

    • Falling Creek Park (2.9 miles)
    • Falling Creek Park Pump Track (3.1 miles)
    • Peaks of Otter Recreation Area (7.8 miles)
    • Peaks Of Otter (8.2 miles)
    • Eastern National (8.3 miles)
    • Montvale Park (11 miles)

    Frequently Asked Questions

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