English Meadows Elks Home Campus

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English Meadows Elks Home Campus

English Meadows Elks Home Campus

931 Ashland Avenue, Bedford, VA 24523

For more information about senior living options: (844) 490-3973

3.6 from 34 reviews
5 stars
19
4 stars
2
3 stars
2
2 stars
2
1 stars
9

Assisted Living

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    Overall Review of English Meadows Elks Home Campus

    Pros

    • pro The team is very attentive and kind.
    • pro The building is a historical landmark in Bedford and shows well for its age.
    • pro Residents enjoy a beautiful dining room, a nice activity center, and open common spaces.
    • pro The staff caring for the residents know them and their needs.
    • pro Spring Oak is a beautiful and peaceful place with loving staff.
    • pro Juan, the Director of Community Relations, provides on-the-spot tours, answers questions, and introduces staff and residents.
    • pro The recreation coordinator and staff engage with residents and encourage socialization.
    • pro The management team and support staff care deeply for residents and are willing to help with exceptional care and assistance.
    • pro The lobby renovations have left it clean and smelling fresh.
    • pro The Christmas decorations create a wonderful display.
    • pro There has been a positive change in management and ownership that greatly improved the culture and environment.
    • pro The facility is recommended for a tour and for choosing a place for a loved one.

    Cons

    • pro The facility was chronically understaffed and offered minimal security.
    • pro Residents reported numerous lost and stolen personal items.
    • pro Help requests were frequently met with long wait times.
    • pro Communication with families was inadequate, including instances of unapproved medication administration.
    • pro In the mom's final weekend, staff panicked and sent her to the ER, and the family was not notified for hours.
    • pro After hospital visits, family members were not promptly informed and phone lines were sometimes unanswered.
    • pro The building was described as rundown, with dirty windows, worn carpet, and curtains in disrepair.
    • pro Some staff were accused of discriminatory or disrespectful treatment, and there were concerns about neglected injuries and lack of care (e.g., missing glasses, no dental care, dirty nails, bruises).

    Review

    This community sits in a historic Bedford building that residents and visitors alike often describe as a landmark with charm that shows its age in a dignified way. On the surface, it feels like a warm, welcoming place: a bright dining room, a pleasant activity center, and open common spaces where residents can sit and chat. Over time, the place has been known as The Elks Home and more recently as Spring Oak, a transition that many families mention when sharing their impressions. For some, the environment projects peace and beauty, and staff members who interact with residents frequently are described as kind, attentive, and genuinely invested in individual well?being. The building has even earned praise for renovations and visible improvements to the lobby area, which people say contribute to a fresh, inviting atmosphere.

    Yet there is a markedly mixed reality behind the polished surface. Some families describe real warmth and competence from certain staff members who "go above and beyond" and seem to know residents well. In these accounts, specific people stand out: a director of community relations who can quickly provide tours and introductions, a recreation coordinator who creates a sense of social life, and a nursing or care team that, on occasion, delivers excellent care with attentiveness and kindness. A few residents or families highlight moments when staff were patient, communicative, and proactive about equipment and activities, and when management's changes brought a noticeably more welcoming culture. In these stories, the staff's humanity shines through and helps families feel that their loved ones are kept safe and engaged.

    But the other side of the ledger is crowded with strong warnings and difficult experiences. Several reviews paint a picture of chronic understaffing and insufficient security, where personal items vanish and residents wait long stretches for help. There are accounts of medications being administered without family authorization or clear communication, and of emergency situations that were not communicated promptly or thoroughly to loved ones. One family describes a weekend health scare for a mother that led to an ER trip, noting that the supervisor panicked, did not attempt alternate emergency contacts promptly, and did not relay information in a timely or complete way when the resident returned from the hospital. The impression left by these stories is that important lines of communication between staff and families were unreliable at crucial moments, leaving families feeling out of the loop when they needed to be reassured most.

    The quality of daily life for residents is another area where experiences diverge sharply. Some families report disappointing maintenance and environmental conditions - paintwork and windows showing signs of wear, carpets and lobby chairs aging, curtains in dining areas deteriorating, and a general sense that the building could use more consistent upkeep. There are troubling anecdotes about lost or dirty glasses, incidents of bruising, and concerns about dental or personal care for memory?care residents. These accounts emphasize that, for some families, the physical surroundings do not consistently match the care expectations that the community aims to deliver, especially given the costs involved.

    Amid the contrasting stories, there is a persistent call to action that appears in many reviews: the importance of strong leadership, reliable staffing, and transparent, proactive communication. Several people who visited or previously lived there describe a substantial shift after management and ownership changes, suggesting that the climate and culture have improved as a result. A few explicitly invite others to take a tour and evaluate the place for themselves, arguing that the right staff members - like the praised physician of communication and social integration - make a meaningful difference in daily life for residents. The sentiment is that while improvements are visible and appreciated by some, the overall experience remains highly variable and strongly dependent on individual staff performance and organizational priorities.

    In the end, the community presents a complex portrait: a historic, attractive setting with moments of genuine warmth and capable care, tempered by serious concerns about staffing levels, consistency in medical and emergency communications, and maintenance. For families considering this place, the message is clear and consistent in part: there are clearly caring, capable people who can help residents thrive and feel respected, but there are also significant vulnerabilities that require due diligence. Prospective families are encouraged to visit, ask pointed questions about staffing ratios, emergency protocols, medication administration processes, and how families are kept informed; observe the environment firsthand; and weigh the visible renovations and friendly faces against any gaps in consistency and safety. The community's best hope, many would say, is continued leadership, ongoing staff training, and a sustained commitment to treating residents with the dignity and attention they deserve every day.

    Features

    Housing

    • 230 resident community capacity 230 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Lynchburg Municipal-Preston Glenn (18 miles away) Lynchburg Municipal-Preston Glenn (18 miles away)
    • Roanoke Regional Woodrum (24 miles away) Roanoke Regional Woodrum (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    English Meadows Elks Home Campus in Bedford, VA is a premier assisted living community offering a range of amenities and care services to meet the needs of its residents. The campus provides a comfortable and welcoming environment for seniors to enjoy their golden years.

    Residents at English Meadows Elks Home Campus can take advantage of various amenities and services designed to enhance their quality of life. These include a beauty salon for pampering and grooming, cable or satellite TV for entertainment, community operated transportation for convenient travel, and a computer center for staying connected with loved ones. The dining room offers restaurant-style dining with delicious meals prepared by professional chefs, while the fitness room promotes physical wellness. The fully furnished apartments provide a cozy living space with private bathrooms and kitchenettes for added convenience. Housekeeping services ensure a clean and comfortable living environment.

    The campus also boasts recreation options such as a gaming room, small library, outdoor space with gardens, and Wi-Fi/high-speed internet access throughout the community. Move-in coordination is available to assist new residents in transitioning smoothly into their new homes. Transportation arrangements are provided both for non-medical purposes and for doctors' appointments.

    Care services at English Meadows Elks Home Campus are comprehensive and personalized. A 24-hour call system ensures that help is always available when needed, while 24-hour supervision provides peace of mind to both residents and their families. Assistance with activities of daily living such as bathing, dressing, and transfers is readily provided by the compassionate staff. Medication management ensures that residents receive their medications accurately and on time.

    The community understands that each resident has unique dietary needs, so special dietary restrictions are accommodated in the dining options. Diabetes diet plans are available for those who require it.

    English Meadows Elks Home Campus also places great importance on mental wellness through its mental wellness program. This program focuses on promoting emotional well-being through various activities and support systems.

    Residents can enjoy an active social life through planned day trips, resident-run activities, and scheduled daily activities. The community's concierge services are available to assist with any requests or inquiries.

    The location of English Meadows Elks Home Campus is convenient, with nearby amenities such as cafes, parks, pharmacies, restaurants, places of worship, and hospitals. This makes it easy for residents to access the services they need outside of the community.

    Overall, English Meadows Elks Home Campus provides a vibrant and caring environment where seniors can age gracefully while receiving the support they need.

    Nearby Places of Interest

    Physicians

    • Vistar Eye Center (0.5 miles)
    • Bedford Medical (0.7 miles)
    • Blue Ridge Cancer Care - Bedford (1 miles)
    • Joshua Morales, MD (1.1 miles)
    • Physician Associates of Bedford (1.1 miles)
    • Bedford Family Urgent Care (2.1 miles)
    • Village Family Physicians (11.6 miles)

    Restaurants

    • Blimpie (0.8 miles)
    • Clam Diggers Seafood (0.9 miles)
    • Beale's (1 miles)
    • Frank's Place (1 miles)
    • Bella Italian Restaurant (1 miles)
    • El Cazador (1.6 miles)
    • KFC (1.7 miles)

    Places of Worship

    • Bedford Lutheran Church (0.8 miles)
    • House Of Hope Comm Youth Center (0.9 miles)
    • Bedrock Community Church (1 miles)
    • Liberating Ministries For Christ International (1.4 miles)
    • Bedrock Community Church (1.5 miles)
    • Rick Dellinger Music Ministries (2.1 miles)
    • Bedford Christian Church (2.7 miles)

    Transportation

    • U-Haul Neighborhood Dealer (0.9 miles)
    • Alamo (1 miles)
    • Enterprise Rent-A-Car (1 miles)
    • U-Haul (1.1 miles)
    • U-Haul (5.2 miles)
    • U-Haul International (6.2 miles)
    • U-Haul Neighborhood Dealer (7.3 miles)

    Hospitals

    • Centra Hospice (1 miles)
    • Bedford Memorial Hospital (1.1 miles)

    Pharmacies

    • CVS Pharmacy (1.6 miles)
    • CVS Pharmacy (2 miles)
    • Moneta Pharmacy (11.6 miles)
    • Barr Laboratories (12.4 miles)
    • Health Mart Pharmacy (15.2 miles)
    • Walmart Pharmacy (15.5 miles)

    Cafes

    • Duchess Bakery To Go (1.8 miles)

    Parks

    • Falling Creek Park (2.9 miles)
    • Falling Creek Park Pump Track (3.2 miles)
    • Peaks of Otter Recreation Area (7.8 miles)
    • Eastern National (8.2 miles)
    • Peaks Of Otter (8.2 miles)
    • Montvale Park (10.2 miles)

    Theaters

    • Buchanan Theatre (15 miles)

    Frequently Asked Questions

    Where is English Meadows Elks Home Campus?

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