Ashland Nursing And Rehabilitation in Ashland, VA
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906 Thompson Street, Ashland, VA 23005
For more information about senior living options: (844) 490-3973
The admissions coordinator is excellent and has everything ready for new admissions. The environment is friendly and residents feel welcome and valued. The therapy team is outstanding and genuinely invested in residents' goals. The nursing staff and CNAs are caring, patient, and attentive. The administration team has implemented positive changes, improving care and building cleanliness. Betty Baldwin in Admissions is fabulous to work with. Gabriel Dixon and the administrative leadership are compassionate, efficient, and dedicated to residents and staff.
The facility is described as filthy and unsanitary, with rooms that reek of urine. Staff is severely understaffed, causing delays in help and poor attention to residents. Residents are reportedly neglected, with incidents of falls and unaddressed medical needs. The kitchen serves cold, unappetizing meals, and overall food quality is poor. Communication is unreliable; phone calls and discharge updates are not returned. Belongings are frequently lost or stolen from residents. Safety practices are lax, including lack of bed alarms, missed medications, and improper medication handling. Residents are left in soiled garments or unclean conditions, with inadequate bathing and hygiene. The facility is dirty and poorly maintained, with maintenance requests taking forever to address. Dementia care units are severely understaffed, with insufficient aides for the number of patients. Some reviewers say the facility should be shut down due to elder abuse and neglect. There are reports of inadequate infection control, such as staff not wearing gloves or masks when appropriate.Ashland Nursing and Rehabilitation in Ashland, Virginia is best suited for families seeking a rehabilitation-focused stay where the therapy team and caring nursing staff can drive meaningful progress. The community has shown that when admissions and frontline care are coordinated well, residents can make tangible gains in mobility and daily function. This makes it a reasonable choice for short-term post-acute rehab or convalescent care for those who value hands-on therapy, patient and compassionate bedside care, and a administration that has begun to enforce clearer accountability and cleaner surroundings.
Pros that carry real weight include a therapy program described by many families as outstanding and genuinely invested in residents' goals. The PT, OT, and speech teams frequently illustrate patience, expertise, and a push-past-comfort approach that yields measurable improvement. Admissions experiences are often highlighted as positive, with coordinators who visit bedside, answer questions, and keep families informed about next steps. In addition, several reviews credit a renewed administrative focus with improving staffing levels, accountability, and the overall cleanliness and professionalism of the building. For families prioritizing rehabilitation outcomes, these attributes have real, practical value.
Yet the facility remains burdened by persistent and serious areas of concern that heavily color the overall impression for long-term placement. Accounts of short-staffing, delayed responses to call bells, and inconsistent daily care recur across many reviews, sometimes with heartbreaking consequences. Instances of rooms and bathrooms not being kept clean, meals that fail to meet expectations, and even reports of missing clothing or supplies create a troubling image for families considering long-term residency. There are multiple accounts alleging neglect or harm in the past, along with complaints about communication gaps, unreturned calls, and management that appears out of reach for families seeking reassurance. These factors cannot be dismissed and continue to shape risk assessments for prospective residents.
The key question becomes whether the positive therapy-focused outcomes and the visible improvements under new leadership sufficiently offset the ongoing and, at times, severe concerns. For rehab-minded families, the argument holds that strong therapists and a responsive admissions process can deliver critical short-term gains, and recent management changes have begun to address accountability and cleanliness - areas that historically eroded trust. However, for families evaluating long-term care, secure memory care, or daily operations that require near-constant reliability, the downsides may overwhelm the upsides. The facility's trajectory suggests progress, but its past and recurring gaps mean caution and rigorous due diligence are essential before committing.
Alternatives deserve consideration for anyone whose priorities extend beyond rehabilitation metrics. Those who require consistently rapid nurse responsiveness, strict infection control, steady day-to-day communication with families, or high-quality meals and secure memory-care oversight should explore other options first. Prospective residents with dementia or memory-care needs may want a setting with proven, stable staffing ratios and a track record of well-supervised routines. Families should compare DOH records, request unannounced tours, and specifically verify staffing levels per shift, response times, medication management, and the facility's process for handling concerns and adverse events.
In the end, Ashland Nursing and Rehabilitation presents a practical choice for a specific niche: families prioritizing aggressive, goal-oriented therapy and a fresh leadership-driven push toward better operations. If that alignment holds, residents can experience meaningful rehab gains and improved daily living skills, especially in the early weeks of post-acute recovery. Yet the decision cannot overlook the credible, ongoing concerns about staffing, cleanliness, responsiveness, and safety raised by numerous families. A measured approach - visiting unannounced, speaking with current residents and families, reviewing the latest state inspection findings, and setting clear expectations with administration - will determine whether Ashland is the right fit. For some, it will be the right balance of therapy quality and caregiver compassion; for others, the risk profile points toward seeking alternatives with steadier daily oversight and a more consistent care culture.
190 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Richmond International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Ashland Nursing And Rehabilitation is a premier assisted living community located in Ashland, VA. We offer a wide array of amenities to ensure our residents have a comfortable and enjoyable stay. Our community boasts a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for entertainment purposes. We provide community-operated transportation services to allow our residents to easily get around town, including transportation arrangements for non-medical purposes and doctors' appointments.
For those looking to stay connected, we have a computer center and Wi-Fi/high-speed internet access available. Our dining room offers restaurant-style dining with delicious meals prepared by our staff. In addition, we have move-in coordination services to make the transition into our community seamless for new residents.
Our assisted living community focuses on providing exceptional care services. We have a 24-hour call system and 24-hour supervision to ensure the safety and well-being of our residents at all times. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available for those who require it.
At Ashland Nursing And Rehabilitation, we prioritize mental wellness with our mental wellness program. We accommodate special dietary restrictions and offer diabetes diets for those who need it. Our care services also extend to transportation arrangements for medical purposes.
We understand the importance of staying active and engaged, which is why we offer various activities for our residents. From fitness programs to planned day trips, there is something for everyone. Resident-run activities and scheduled daily activities are also available.
Our convenient location means that there are cafes, parks, pharmacies, physicians' offices, and restaurants nearby for easy access to necessities and recreational opportunities.
Overall, Ashland Nursing And Rehabilitation is dedicated to providing exceptional care in a warm and welcoming environment. Our range of amenities and services ensure that our residents feel comfortable and supported every step of the way.
Ashland Nursing And Rehabilitation is located at 906 Thompson Street, Ashland, VA 23005 in Hanover County, Virginia
Ashland Nursing And Rehabilitation on seniors.fyi includes 10 photos including images showing outdoor, trees, building, landscaping, fence, grass, patio, decor, and more.
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Outdoors
Decor
Building
Architecture
Trees
Dining
Landscaping
Garden
Outdoor
Waiting Area
