Ashland Nursing and Rehabilitation Center

Pros

• The staff members at Ashland Nursing and Rehabilitation Center showed love, devotion, compassion, and caring towards the residents.
• The nurses at the facility were available around the clock and were helpful in answering questions.
• The physical therapy provided at Ashland Nursing and Rehabilitation Center was great.
• Each room at the facility had its own bathroom.
• The facility offered group activities for the residents, such as art, music, games, and religious activities.

Cons

• The place wasn't what they would call "clean."
• The staff did not provide the care needed for the patient.
• Linens, towels, soap, and paper towels were missing from the room upon arrival.
• The patient fell twice and hurt their arm while at the facility.
• The tray for breakfast was left sitting in the room late in the afternoon.
• Clothes were lost and there was difficulty getting results on that issue.
• Maintenance was not up to par with crumbs on the floor and items left unattended under the bed.
• They still sent the patient the wrong items and did not come to his room to see what he liked.
• There was a lack of response from CNAs when using the call bell.
• The staff treated a family member with disrespect and there were concerns about proper care and sanitation.
• The facility provided substandard care after 4:30 PM due to being short-staffed.
• The receptionists were rude and unaccommodating toward visitors or inquiries.
• There were numerous problematic events during a loved one's stay resulting in a negative experience.
• The facility was inadequately staffed with uneducated, lazy, and compassion-lacking employees.
• The place smelled like urine, the food wasn't served properly, and medicine was not given on time.

Review

Ashland Nursing and Rehabilitation Center has received mixed reviews from residents and their families. While some have reported positive experiences with the staff and care provided, others have expressed dissatisfaction with the cleanliness, lack of basic amenities, and inadequate staffing.

One visitor mentioned that upon arrival, there were no linens, towels, soap, or paper towels in the room. They described the facility as not being clean overall. Additionally, their husband had fallen twice during his stay and required more attentive care. They felt that he needed assistance beyond what was being provided.

Another family member shared a contrasting perspective, praising the love, devotion, compassion, and caring exhibited by staff members towards their father-in-law. Despite severe understaffing issues, they emphasized that no resident was left without kindness and attention. However, they acknowledged that the facility might not have the newest decor or furniture.

Yet another individual mentioned that their family member had access to 24-hour care and one-on-one assistance. The nurses were readily available to answer questions. The rooms were equipped with necessary amenities such as TVs, dressers, beds, blankets, and air conditioning. Various activities like arts and crafts and bingo were also offered.

However, negative feedback continued to be expressed by other reviewers regarding communication issues with staff members. Some reported delays in receiving appropriate items for patients and cited ongoing understaffing problems during certain shifts. Inadequate response times to call bells were also pointed out by one reviewer who believed that their loved one needed more consistent care.

Another review highlighted disrespectful treatment towards a newly admitted resident. Concerns about poor communication skills among nursing staff were raised along with claims of unhygienic conditions within the facility. This individual expressed worries about their mother's well-being throughout the night due to these issues.

A similar sentiment was echoed by another family member who indicated a lack of transparency from the facility regarding important matters concerning residents' welfare. They felt that adequate attention was not given to their family member's needs, especially during later shifts. Additionally, they remarked on the facility being unaccommodating and having a long way to go in terms of being a skilled nursing facility.

Lastly, there was a mention of neglectful care received by a resident who required total assistance. The reviewer claimed that Ashland Nursing and Rehabilitation Center had an insufficiently educated and compassionate staff, leading to neglecting the resident's needs during their short stay.

In conclusion, the reviews suggest that Ashland Nursing and Rehabilitation Center has both positive aspects such as caring staff and engaging activities, as well as negative aspects including cleanliness issues, inadequate staffing levels at certain times, poor communication skills among some staff members, and instances of neglectful care. Potential residents or their families should consider these varying experiences when deciding on long-term care options.

This part of Ashland, Virginia offers a variety of amenities and services that cater to the needs of seniors. With several dining options such as Sports Page Bar and Grille, Chick-Fil-A, and Panera Bread within close proximity, residents can enjoy convenient access to delicious meals. Additionally, there are multiple pharmacies nearby including Walgreens and CVS Pharmacy for easy access to medications and health supplies. For medical care, several physician offices like Bon Secours Internal Medicine of Ashland and Hanover Family Physicians are located within a short distance. There are also places of worship such as Richmond Virginia Temple and St Peter's United Methodist Church for spiritual support. Transportation options are readily available with Hanover County Airport only 4.2 miles away and Amtrak station at 9.8 miles. Overall, this area provides a comfortable and well-connected environment suitable for senior living.

Restaurants

• Sports Page Bar and Grille (0.4 miles)
• Chick-Fil-A (0.9 miles)
• McDonald's (1 miles)
• Industrial Taphouse (5 miles)
• Sonic Drive-In (5.1 miles)
• Chick-Fil-A (5.8 miles)
• McDonald's (6.1 miles)

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (5.3 miles)
• Walgreens (6.5 miles)
• Walgreens (8 miles)
• CVS Pharmacy (8.1 miles)
• Walgreens (8.2 miles)
• CVS Pharmacy (8.3 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (8.7 miles)
• Panera Bread (8.9 miles)
• Starbucks (9.6 miles)
• Starbucks (11.8 miles)
• Stir Crazy (11.8 miles)

Physicians

• Bon Secours Internal Medicine of Ashland (1.2 miles)
• Pediatric Center (6.1 miles)
• Hanover Family Physicians (7.7 miles)
• Innsbrook Primary Care (7.8 miles)
• Commonwealth Allergy and Asthma (7.8 miles)
• Commonwealth Primary Care - Wyndham (7.9 miles)
• Associates In Pediatrics (8 miles)

Parks

• Washington Lacy Park (2.2 miles)

Transportation

• Hanover County Airport (4.2 miles)
• Amtrak (9.8 miles)

Places of Worship

• Richmond Virginia Temple (6.7 miles)
• Staples Mill Road Baptist Church (7.6 miles)
• The Carson Building At New Hanover Presbyterian Church (8.1 miles)
• St Peter's United Methodist Church (8.8 miles)
• Gayton Baptist Church (11.4 miles)
• Reedy Baptist Church (12 miles)

Theaters

• Regal Short Pump & IMAX (10.3 miles)