Ashland Nursing and Rehabilitation Center in Ashland, VA
Ashland Nursing and Rehabilitation Center is a nursing home community in Ashland, VA.
Information last verified:
PO Box 2050, Ashland, VA 23005
For more information about senior living options: (866) 208-4318
3.2 from 109 reviews
5 stars
49
4 stars
11
3 stars
3
2 stars
4
1 stars
42
Overall Review of Ashland Nursing and Rehabilitation Center
caveat16 reviews mention this
Short staffing and call delays
Residents and families describe delays and understaffing that can affect basic care.
Several reviews say the facility runs short-staffed, including reports of few CNAs in the evenings and long waits for help. Others describe call bells going unanswered for hours, limited availability of nursing staff, and difficulty getting someone to respond by phone. A few reviews also connect staffing problems to neglect concerns such as patients left in soiled conditions or not being changed in a timely way. Residents and families who were unhappy also mention falls and bed sore or neglect-related risks in the same context of staffing.
caveat14 reviews mention this
Cleanliness and strong odors
Many reviews mention dirty rooms and strong urine-related odors.
A recurring theme in negative reviews is poor cleanliness, including reports of rooms smelling of urine or feces and bathrooms described as disgusting or unsanitary. Several reviews also mention laundry or clothing issues, such as missing or stolen items. Some negative accounts describe visibly dirty or poorly maintained rooms, including disrepair and floors not being cleaned. In contrast, a smaller set of reviews describe the building as clean or improving over time, which may help explain why opinions vary.
differentiator9 reviews mention this
Rehab therapy gets strong praise
Rehab therapy is a standout in multiple reviews, especially PT and OT.
Multiple reviewers highlight therapy as a key reason they felt care was effective, with mentions of PT, OT, and speech/memory-focused support. Several reviews describe therapists guiding exercises, helping residents meet goals, and providing encouragement. A few reviews also emphasize that the therapy team communicated with families and answered questions during the rehab stay. While some reviews are critical of other daily-care issues, therapy is repeatedly described more positively than other parts of the experience.
common6 reviews mention this
Dining quality is mixed
Dining is talked about often, with both positive and negative notes.
Some residents and families say the food was good or improving, and a few mention kitchen efforts to make meals better. Other reviews criticize food quality and service, describing cold meals, non-appealing options, or not receiving meals as expected. There are also complaints about beverage availability and delays with meal timing. Because the feedback runs both directions, dining seems to depend on timing and individual experience.
common15 reviews mention this
Staff are described as caring
Many reviews describe staff members as caring, attentive, and helpful.
A substantial number of reviews include positive descriptions of staff, including nurses, CNAs, therapists, and administrative personnel. Several reviewers say they felt supported and treated with compassion, and some mention responsiveness to questions or concerns. A smaller set of reviews credits specific individuals in admissions, nursing, or rehab roles for making the experience smoother. At the same time, other reviews strongly disagree, citing rudeness, neglect, and difficulty getting help—so staff experiences appear inconsistent across reviewers.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Transportation
Richmond International (20 miles away)
Nearby Places of Interest
This part of Ashland, Virginia offers a variety of amenities and services that cater to the needs of seniors. With several dining options such as Sports Page Bar and Grille, Chick-Fil-A, and Panera Bread within close proximity, residents can enjoy convenient access to delicious meals. Additionally, there are multiple pharmacies nearby including Walgreens and CVS Pharmacy for easy access to medications and health supplies. For medical care, several physician offices like Bon Secours Internal Medicine of Ashland and Hanover Family Physicians are located within a short distance. There are also places of worship such as Richmond Virginia Temple and St Peter's United Methodist Church for spiritual support. Transportation options are readily available with Hanover County Airport only 4.2 miles away and Amtrak station at 9.8 miles. Overall, this area provides a comfortable and well-connected environment suitable for senior living.
Restaurants
Sports Page Bar and Grille (0.4 miles)
Chick-Fil-A (0.9 miles)
McDonald's (1 miles)
Industrial Taphouse (5 miles)
Sonic Drive-In (5.1 miles)
Chick-Fil-A (5.8 miles)
McDonald's (6.1 miles)
Pharmacies
Walgreens (0.4 miles)
CVS Pharmacy (5.3 miles)
Walgreens (6.5 miles)
Walgreens (8 miles)
CVS Pharmacy (8.1 miles)
Walgreens (8.2 miles)
CVS Pharmacy (8.3 miles)
Cafes
Starbucks (0.5 miles)
Starbucks (8.7 miles)
Panera Bread (8.9 miles)
Starbucks (9.6 miles)
Starbucks (11.8 miles)
Stir Crazy (11.8 miles)
Physicians
Bon Secours Internal Medicine of Ashland (1.2 miles)
Pediatric Center (6.1 miles)
Hanover Family Physicians (7.7 miles)
Innsbrook Primary Care (7.8 miles)
Commonwealth Allergy and Asthma (7.8 miles)
Commonwealth Primary Care - Wyndham (7.9 miles)
Associates In Pediatrics (8 miles)
Parks
Washington Lacy Park (2.2 miles)
Transportation
Hanover County Airport (4.2 miles)
Amtrak (9.8 miles)
Places of Worship
Richmond Virginia Temple (6.7 miles)
Staples Mill Road Baptist Church (7.6 miles)
The Carson Building At New Hanover Presbyterian Church (8.1 miles)
Adult day care programs offer essential support and activities for older adults, yet many hesitate to participate due to concerns about independence and stigma. To alleviate these apprehensions, families should facilitate open discussions, explore financial resources, suggest trial visits, and collaborate with healthcare providers to highlight the benefits of such services for both the participants and their caregivers.
Living wills and advance directives are crucial legal documents that outline an individual's healthcare preferences when they cannot make decisions themselves, enhancing patient autonomy and alleviating family stress during medical crises. The article emphasizes the need for these documents to be personalized, legally valid, and regularly updated, while also encouraging communication about end-of-life wishes among family members and healthcare providers.
The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.
Ashland Nursing and Rehabilitation Center photos
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