Saint Albans Healthcare & Rehabilitation Center

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  • Interior

    A brightly lit rehabilitation room equipped with therapy tools and parallel bars.

  • Decor

    A hospital room with two neatly made beds and a small bedside table with flowers.

  • Living Room

    A cozy living room with a decorative fireplace, floral armchairs, and a landscape painting above the mantel.

  • Building

    A suburban building with a landscaped front yard under a clear blue sky.

  • Dining

    A bright dining room with tables set for a meal, featuring blue tablecloths and hanging plants by the windows.

  • Kitchen

    A cozy kitchen corner featuring various appliances and wooden cabinetry.

Saint Albans Healthcare & Rehabilitation Center

596 Sheldon Road, St. Albans, VT 05478

For more information about senior living options: (844) 490-3973

4.2 from 76 reviews
5 stars
56
4 stars
6
3 stars
1
2 stars
1
1 stars
12

Skilled Nursing Facility

Overall Review of Saint Albans Healthcare & Rehabilitation Center

Pros

  • pro The facility is clean and organized, with welcoming, friendly staff.
  • pro Residents appear to be well cared for.
  • pro Staff are helpful, courteous, and attentive to patients and visitors.
  • pro Front desk and reception staff are proactive in locating staff and room numbers.
  • pro The staff accommodate residents' needs, such as offering alternative desserts.
  • pro The facility is beautiful and staffed by compassionate professionals.
  • pro The care team provides care with respect, dignity, and kindness.
  • pro Check-in and orientation are positive experiences, with smiling staff guiding visitors.
  • pro The meals are good, with available alternatives when needed.
  • pro The recreation department engages residents and encourages participation.
  • pro Rehabilitation and therapy services help patients progress and return home.
  • pro Families consistently report positive experiences and appreciation for the staff.

Cons

  • pro One reviewer urged not to send loved ones there, alleging overdoses, multiple Narcan interventions, rude nurses, and calls for the facility to be shut down amid lawsuits.
  • pro Another reviewer said they would never recommend the facility after their mother's stay, reporting nurses leaving patients screaming for hours, poor food (half a hot dog for dinner), and an unsafe discharge plan without proper resolution.
  • pro A reviewer described "horrible care" with "lousy" food, nurses who were rude and ignored patients, and staff who talked about patients openly in the hallway.
  • pro A reviewer criticized the management as shady and heartless, alleging false statements to Keypro about discharge plans.
  • pro A reviewer stated they were not a fan of the facial recognition machine.
  • pro A reviewer noted that the facility could use some repairs in the rooms.
  • pro A reviewer recounted oxygen-related issues on the first days, with oxygen not turned on initially and not re-enabled after being turned off.
  • pro A reviewer referred to staff members April and Ronda as shady and heartless.

Review

The collection of experiences paints a picture of care facilities where the atmosphere can feel both welcoming and hopeful, but where experiences vary from visit to visit and from one unit to another. Across many reviews, the common thread is a sense that cleanliness, organization, and a warm, people-centered approach set the tone for daily life there. Many visitors describe facilities as clean and quiet, with comfortable surroundings that make it easier for loved ones to settle in. The first impression for many families comes from the front desk or reception area, where staff are described as friendly, helpful, and eager to guide visitors to the right rooms or contact the people they need to see. Even in cases where technology such as facial recognition for check-in is not warmly received, the initial entry experience often includes smiles, clear directions, and a willingness to assist.

Inside the buildings, families repeatedly praise the staff across roles - the nurses, nursing assistants, therapists, and even dining and housekeeping teams - for their warmth, respect, and accessibility. Reviewers note care teams who are not only technically competent but genuinely invested in their residents' well-being. Staff are described as patient, responsive, and willing to go the extra mile to accommodate preferences, whether that means offering an alternative dessert to a resident who dislikes a given option or helping a family navigate daily routines during a stressful rehab stay. Several accounts emphasize the emotional support families feel when caregivers approach care with kindness and integrity, treating residents with personal attention and dignity. The sentiment is reinforced by anecdotes of staff remembering residents by name, engaging them in activities, and coordinating across departments to keep families informed.

A recurring theme is the impact of dedicated staff on the rehabilitation and long-term care journeys. In many reviews, residents and their families express gratitude for the therapists, nurses, and aides who help clients recover and adjust to new living arrangements. For example, reviewers highlight the clear, compassionate communication from caregivers during rehab stays, the sense of teamwork among the care providers, and the encouragement residents receive to participate in daily events or activities. There are multiple mentions of staff members who stand out for their responsiveness and kindness - people like Amanda, Sandy, Jennie, Hillary, Rosemary, and Johanna who are singled out for going above and beyond. In these accounts, the human connection - trust, reassurance, and steady support - makes a meaningful difference during stressful times, including the moments when family members are grateful to see a loved one smiling, healing, or simply feeling safe.

Amid the glowing testimonials, there are also sharp contrasts - serious concerns raised by a few reviewers that remind readers that experiences can diverge dramatically. One account describes a terrifying sequence in which an overdosed loved one required Narcan and emergency care, with a strong warning not to send a loved one there and assertions of rude behavior from staff. Other reviews recount troubling incidents such as a patient not receiving timely oxygen equipment adjustments, perceived miscommunications about discharge planning, or meals that fall far short of expectations. A reviewer who felt their mother faced inadequate attention and limited services during an unsafe discharge reflects frustrations with management and the overall experience, painting a picture of a system that can feel uncoordinated and unresponsive in difficult moments. Another voice critiques food quality and certain bedside interactions, signaling that even in a generally well-regarded environment, there are critical gaps to address.

Taken together, the narratives reveal a complex landscape: many families are moved by the genuine care, the orderly operations, and the palpable dedication of staff who treat residents with respect and warmth. Instances of excellent bedside manner, quick responses to calls, and thoughtful accommodations underscore what can be achieved when teams work cohesively, with a shared focus on resident comfort and dignity. Yet the more troubling accounts remind us that critical failures - whether in safety protocols, discharge planning, or daily minutiae like meal quality and staff attitudes - can have lasting negative impacts on trust and satisfaction. These dualities suggest that successful care hinges not only on kindness and competence but also on consistent policy implementation, robust management, and transparent communication.

For families navigating choices, the experiences highlight the importance of visiting multiple times, engaging with a range of staff, and seeking out both the positive patterns and the warning signs. The same facility that can deliver thoughtful, compassionate care on some days might also reveal gaps in other moments, making it essential to gather diverse perspectives and ask pointed questions about safety, staffing levels, nutrition, and discharge planning. Observing how staff respond during routine activities - meals, recreation, and personal care - alongside how they handle emergencies or difficult conversations, can provide a fuller picture of what daily life might be like for a loved one. The overarching message is clear: when dedicated professionals are aligned with strong leadership and clear processes, residents feel valued and well cared for; when management gaps exist, even remarkable caregivers can be hampered by systemic weaknesses.

In the end, the stories converge on a hopeful note: facilities that prioritize dignity, open communication, and genuine human connection tend to foster positive, meaningful experiences for both residents and their families. The most memorable testimonials celebrate the everyday acts of kindness - from a staff member who remembers a resident's name and preferences to a nurse who calmly guides a family through a difficult moment with empathy. At the same time, the most cautionary observations invite vigilance and accountability, urging families to seek out transparent information, verify safety practices, and ensure that the care team and the administrative structure consistently work in concert. The takeaway is a balanced one: these facilities can be places of extraordinary care and comfort, but ongoing attention to safety, nutrition, and management is essential to sustain the trust that families place in them.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burlington International (25 miles away) Burlington International (25 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Welcome to Saint Albans Healthcare & Rehabilitation Center in St. Albans, VT. Our assisted living community is designed to provide a comfortable and supportive environment for seniors who may require assistance with daily activities and healthcare needs.

Our spacious and fully furnished apartments offer all the amenities needed for a pleasant stay. Residents can relax and enjoy their favorite shows with cable or satellite TV, stay connected with Wi-Fi/high-speed internet, and make use of our convenient telephone services. Each apartment also features a kitchenette, allowing residents the option to prepare meals at their own convenience.

At Saint Albans Healthcare & Rehabilitation Center, we prioritize the health and well-being of our residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with healthcare providers to ensure coordinated care for each resident's specific needs. Medication management is also available to ensure the proper administration of medications.

We understand that dietary restrictions are important for maintaining optimal health. Our dining services accommodate special dietary requirements such as diabetes diets and other unique needs. Meal preparation and service are provided by our staff, ensuring that residents receive nutritious meals throughout the day.

Engaging in meaningful activities is vital for enhancing quality of life. Our community offers scheduled daily activities that cater to various interests and preferences. Residents can participate in social events, educational programs, fitness classes, and more.

For those looking to explore outside the community, we are conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, transportation options (including medical transportation), and hospitals.

At Saint Albans Healthcare & Rehabilitation Center, we strive to create a warm and welcoming environment where seniors can receive excellent care while enjoying the comforts of home. Contact us today to learn more about our assisted living community in St. Albans, VT.

Nearby Places of Interest

This part of St. Albans, Vermont offers a convenient and diverse range of amenities for seniors considering the area for living. There are several pharmacies within a short distance, making it easy to access necessary medications and healthcare supplies. A variety of restaurants are also nearby, providing options for dining out or grabbing a quick meal. For medical care, there are physicians' offices and hospitals in close proximity, ensuring quality healthcare services are readily available. Public transportation is accessible through the Amtrak station, and there are also U-Haul locations for any moving or storage needs. Additionally, the area features cafes for socializing and parks for enjoying outdoor activities. Places of worship are also present for spiritual fulfillment. Overall, this part of St. Albans offers a well-rounded community with amenities that cater to the needs of seniors looking for a comfortable and convenient living environment.

Pharmacies

  • Kinney Drugs (0.8 miles)
  • Walgreens (0.9 miles)
  • Mylan Technologies (1.4 miles)
  • Walmart Pharmacy (1.4 miles)
  • Swanton Rexall Drugs (7 miles)
  • Epic Pharmacies (12.1 miles)
  • Kinney Drugs (14.4 miles)

Restaurants

  • McDonald's (0.9 miles)
  • Oriental Kitchen (0.9 miles)
  • KFC (1.1 miles)
  • Mother Hubbards Bakery Deli & Country Store (1.1 miles)
  • Jeff's Maine Seafood (1.1 miles)
  • Martha's Kitchen (1.2 miles)
  • Lucky Buffet (1.3 miles)

Physicians

  • St Albans Eye Center (0.9 miles)
  • Northwest Hearing Services (1.2 miles)
  • Max M Bayard (1.3 miles)
  • Primary Care Health Partners-Vermont (1.3 miles)
  • St Albans Primary Care (1.3 miles)
  • Mousetrap Pediatrics (1.3 miles)
  • Franklin County Pediatrics (1.3 miles)

Transportation

  • St Albans Amtrak Station (1.2 miles)
  • Liquid Measurement Systems (9.1 miles)
  • U-Haul, Outillage Rioux (16.4 miles)
  • U-Haul Moving & Storage (16.4 miles)
  • U-Haul les Detaillants de Votre Voisinage (20.4 miles)
  • Uhaul, Magasin General Pike River (20.4 miles)
  • Amtrak (20.5 miles)

Cafes

  • Catalyst Coffe (1.2 miles)
  • Elm Brook Farm (10.1 miles)
  • Lakeside Coffee (18.4 miles)
  • Beat & Betterave (19.4 miles)

Hospitals

  • Northwestern Medical Center Inpatient Rehabilitation (1.3 miles)
  • Northwestern Medical Center (1.3 miles)
  • Northwest Medical Center (9.4 miles)

Parks

  • St Albans Bay Park (3.6 miles)
  • Woods Island State Park (4.9 miles)
  • Marble Hill Park (7.1 miles)
  • Burton Island State Park (7.1 miles)
  • Missisquoi National Wildlife Refuge (9.1 miles)
  • Alburgh Dunes State Park (11.7 miles)
  • Alburg Dunes State Park (12 miles)

Places of Worship

  • Jehovah's Witnesses Kingdom Hall (7.4 miles)
  • Ascension Church (7.8 miles)
  • Toni Stone Associates Service (9.1 miles)
  • General Conference Of Seventh-Day Adventists (12.4 miles)
  • Franklin United Church (13.3 miles)
  • United Church of Bakersfield & East Fairfield (13.6 miles)
  • Presbytere Notre-Dame-De-Lourdes (14.2 miles)

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