Fairview Care-East is a nursing home community in Salt Lake City, UT.
Information last verified:
455 S 9th E, Salt Lake City, UT 84102
For more information about senior living options: (866) 208-4318
3.4 from 113 reviews
5 stars
63
4 stars
2
3 stars
2
2 stars
4
1 stars
42
Overall Review of Fairview Care-East
caveat10 reviews mention this
Phone access is a recurring problem
Residents describe long holds and difficulty reaching a person by phone.
Several residents report that phone contact is unreliable, including long wait times, repeated routing through automated menus, calls that hang up, or being transferred without resolving the issue. A few people also say they were unable to get information they needed for scheduling or visit changes, such as canceling appointments or confirming follow-ups. In multiple reviews, residents describe the phone experience as frustrating enough that they ended up going through other channels.
caveat7 reviews mention this
Billing issues come up often
Billing confusion and follow-up problems are a frequent complaint.
A number of residents describe billing systems that feel confusing or unresolved, including repeated calls without a fix and problems correcting charges. Some also mention unexpected charges, collections activity, or bills that they say reflect services they did not receive. Several reviews connect these billing frustrations to a lack of effective communication when trying to sort things out.
common11 reviews mention this
Care teams are often praised
Many residents praise staff members for listening and being kind.
Across the reviews, residents frequently describe staff and clinicians as attentive, supportive, and easy to work with during appointments and procedures. Some highlight specific interactions—like helping with concerns, explaining steps, or providing reassurance—while others emphasize that front-desk and medical team members were friendly and efficient. Even when other aspects of the experience were criticized, multiple reviews still call out staff kindness and professionalism.
common4 reviews mention this
Cleanliness and building comfort stand out
Residents commonly describe the facility as clean and welcoming.
A few residents explicitly mention the atmosphere and cleanliness, including descriptions of a bright, inviting space and a well-run, clean environment. Others reinforce the same point with comments about feeling safe and comfortable in the building. While not every review focuses on this, the cleanliness theme appears repeatedly among positive experiences.
caveat3 reviews mention this
Parking and entrance access concerns
Residents report navigation and access challenges around entrances and parking.
Some residents describe practical barriers when arriving—such as a locked entrance, limited access routes from nearby parking, and difficulties for people who do not drive. At least one review also mentions how the lack of nearby walkable space affects safety and convenience. These complaints point to accessibility and wayfinding issues that can make arrival harder than expected.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Transportation
Salt Lake City International (6 miles away)
Nearby Places of Interest
This area of Salt Lake City, Utah, offers a variety of amenities and services that may appeal to seniors looking for a convenient and vibrant community to call home. With multiple parks nearby such as Liberty Park and Reservoir Park, there are plenty of opportunities for outdoor recreation and relaxation. Additionally, there are several restaurants offering diverse cuisine options within close proximity, as well as pharmacies, physicians' offices, cafes, places of worship, hospitals, and theaters all easily accessible. Public transportation options such as UTA FrontRunner North Temple Station and TRAX Central Pointe provide convenient travel possibilities for those without a vehicle. Overall, this area provides a mix of convenience and cultural attractions that may make it an attractive location for seniors looking to enjoy their retirement years in Salt Lake City.
Living wills and advance directives are crucial legal documents that outline an individual's healthcare preferences when they cannot make decisions themselves, enhancing patient autonomy and alleviating family stress during medical crises. The article emphasizes the need for these documents to be personalized, legally valid, and regularly updated, while also encouraging communication about end-of-life wishes among family members and healthcare providers.
The article examines living wills and advance directives, highlighting their significance in expressing healthcare preferences for those unable to communicate due to illness or incapacity. It discusses their historical development, legal components, limitations, practical drafting advice, and the importance of clear communication among families and healthcare professionals regarding end-of-life decisions.
Hospice care focuses on providing comfort and support for individuals nearing the end of life, with Medicare Part A covering services like nursing care and counseling for patients with a terminal illness and a life expectancy of six months or less. While most hospice services are low-cost for eligible patients, families should be aware that certain expenses, such as room and board, may not be covered.
Fairview Care-East photos
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Skilled Nursing Facility
Salt Lake City International (6 miles away)
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