Park Lane Senior Living

Pros

• The residents at Park Lane Senior Living enjoy a vibrant and friendly community where staff members treat one another like family.
• The activity director provides a diverse range of engaging activities that encourage resident participation and input.
• Residents appreciate the variety of entertainment and outings available, which include trips to museums, restaurants, and local attractions.
• Many residents find the exercise classes to be effective and tailored for seniors, providing an excellent workout experience.
• The dining experience is generally well-received, with delicious daily meal options and a helpful dietary director who values resident feedback.
• Overall, residents feel that Park Lane offers a beautiful living environment with spacious apartments and an ideal downtown location close to amenities.
• Several reviews highlight the warmth and friendliness of both the staff and other residents, making it feel like home.

Cons

• The rent has been raised three times since moving in 2021, including an 8% increase recently, causing concerns about being priced out of their home.
• Maintenance issues are not addressed in a timely manner, and residents feel ignored when they report problems to management.
• The quality and quantity of food have decreased significantly, likely due to inflation.
• New management has led to a decline in the overall experience at the facility, with many long-term residents feeling dissatisfied and unhappy.
• Residents express frustration over a lack of outdoor space for walking or sitting comfortably.
• There is a perception that management prioritizes bringing in new residents rather than addressing the needs of long-term residents.
• The staff responsible for maintenance is often unresponsive, leaving residents unaware of the status of their requests for repairs.

Review

Park Lane Senior Living has garnered a range of feedback from its residents, reflecting both the vibrant community atmosphere and significant concerns regarding management and maintenance. At its best, Park Lane is described as a warm and lively home, where staff and residents interact like family. The activity director plays a crucial role in fostering this community spirit by organizing diverse and engaging activities that range from games like Rummikub and Mahjong to intellectual pursuits such as book clubs and current events discussions. Residents appreciate the numerous outings to local attractions, shopping areas, and restaurants, which contribute to a sense of community among neighbors.

Many residents praise the dining experience at Park Lane. The food has notably improved over time, with daily specials complemented by an extensive alternate menu allowing for various preferences. Compliments abound for the quality of meals served in the dining room—recognizing not only the taste but also the variety offered with options like salad bars and themed dinners. Regular features such as wine pairing evenings have become highlights for many residents, adding an element of socialization around food that enhances communal bonds.

Despite these positive aspects, several alarming issues have tarnished residents' experiences since new management took over in 2021. Many long-term residents express dissatisfaction with how management has prioritized new tenants over addressing ongoing problems experienced by existing residents. Concerns about rising living costs are particularly pressing; rent increases have occurred three times since 2021—including an alarming 8 percent hike recently—which raises fears of being priced out of their homes.

Maintenance issues are another major topic of complaint among residents at Park Lane. Reports indicate that requests for repairs often go unaddressed or take an impractically long time to resolve. Problems with plumbing, light fixtures, and other basic maintenance needs persist while communication regarding these issues appears to be lacking. Residents find themselves frustrated by a perceived lack of urgency from management when it comes to repair requests, leading some to feel ignored or neglected entirely.

The overall sentiment towards management circles back to inconsistent communication and inadequate responsiveness to resident concerns. As maintenance issues mount alongside complaints about declining service quality—such as reduced food variety—some long-time inhabitants are contemplating their future at Park Lane seriously considering moving elsewhere despite having few immediate alternatives available.

On a positive note, many still find solace in the friendships they’ve developed within this community-centric environment rich with activities tailored for varying interests and abilities. While acknowledging significant challenges related to administration and maintenance under new leadership, those enjoying life at Park Lane highlight resilience through shared experiences in games, outings, classes focused on physical fitness or art endeavors—all contributing positively toward maintaining morale amidst adversity while keeping spirits high through camaraderie cultivated within this complex setting filled with character yet plagued by real managerial shortcomings that must be addressed if it hopes to retain its valued residents moving forward into uncertain times ahead.

This area of Salt Lake City, Utah is a bustling and convenient neighborhood with a variety of amenities to offer. There are several healthcare facilities nearby including physicians, pharmacies, and hospitals, making it an ideal location for senior living. In addition, there are plenty of restaurants, cafes, and parks within walking distance for residents to enjoy. The area also boasts a diverse selection of places of worship for those seeking spiritual fulfillment. Public transportation options are easily accessible, providing convenience for seniors who may not drive. Overall, this neighborhood provides a well-rounded community for seniors looking to live in a vibrant and accessible area.

Physicians

• House Call Doctors (0.2 miles)
• Ear Nose & Throat Center (0.3 miles)
• Barr Facial Plastic Surgery: Lucy J Barr MD PC (0.6 miles)
• Barr Facial Plastic Surgery (0.6 miles)
• Central City Community Health Center (0.7 miles)
• Avenues Sleep Clinic (0.9 miles)
• Intermountain Cardiothoracic Assoc (0.9 miles)

Restaurants

• Cafe Niche (0.3 miles)
• Chipotle Mexican Grill (0.4 miles)
• Greek Souvlaki (0.5 miles)
• Beer Bar (0.8 miles)
• Costa Vida Fresh Mexican Grill (0.9 miles)
• The Cheesecake Factory (0.9 miles)
• The Green Pig Pub (1 miles)

Cafes

• Java Jo's (0.4 miles)
• Publik Coffee Roasters (0.4 miles)
• Salt Lake Coffee Break (0.6 miles)
• Three Pines Coffee (1 miles)
• Coffee Garden (1.2 miles)
• Starbucks (1.5 miles)
• The Rose Establishment (1.6 miles)

Pharmacies

• Walgreens (0.4 miles)
• Smith's Food & Drug (0.7 miles)
• Harmons (0.8 miles)
• CVS Pharmacy (2.2 miles)
• Watson Pharmaceuticals (2.6 miles)
• Walgreens (2.8 miles)
• Smith's Food & Drug (2.9 miles)

Places of Worship

• Cathedral of the Madeleine (0.6 miles)
• Salt Lake Tabernacle (1.1 miles)
• Conference Center (1.2 miles)
• Worldwide Gospel Church (2.4 miles)
• LDS Foothill Stake Center (3.3 miles)
• Church of Jesus Christ of Latter Day Saints (3.4 miles)

Parks

• Liberty Park (0.8 miles)
• Washington Square (0.9 miles)
• Reservoir Park (1 miles)
• Popperton Park (1.4 miles)
• Pioneer Park (1.6 miles)
• Sunnyside Park (1.8 miles)
• Bonneville Glen (1.9 miles)

Hospitals

• Intermountain Pharmacy - LDS Hospital (0.9 miles)
• George E Wahlen VA Hospital (1.7 miles)
• Primary Children's Hospital (1.8 miles)
• Moran Patient Support (1.8 miles)
• United States Government (1.8 miles)
• University of Utah Hospital (1.9 miles)
• University Of Utah ENT Clinic 9 (1.9 miles)

Theaters

• Imax Theatre Clark Planetarium (1.6 miles)
• Megaplex 12 at The Gateway (1.7 miles)

Transportation

• UTA FrontRunner North Temple Station (1.8 miles)
• Salt Lake City Intermodal Hub Salt Lake Central (2 miles)
• TRAX Central Pointe (3.2 miles)
• TRAX Millcreek (4.7 miles)