420 East South Temple, Suite 345, Salt Lake City, UT 84111
For more information about senior living options: (844) 490-3973
The aide they sent was excellent. The scheduling staff responds quickly, and the owner is an excellent communicator who is flexible to work with. Synergy is described as a calm in the storm for families needing care. The staff is knowledgeable and treats clients with care, as if they were family. The reviewer can't say enough good things about Synergy and its owner, noting they know what they are doing and take extra time to ensure clients receive the care they need. They are the first company to truly look at clients' needs and try to fill the requirements. They are the only company in Utah to fulfill the family's requirements rather than refuse due to staffing. They understand that two hours of care twice a day is a necessity and do everything to fill that time slot. They are highly recommended for those with significant care needs, including para or quadriplegia. Overall, the experience was good, and they would recommend doing business with the agency.
Synergy cancelled services due to an insurance payment issue, leaving the mother-in-law uncomfortable and unable to sleep. Synergy had an insurance coverage mix-up that canceled services, making caregiving harder. Medicaid didn't process the payment, and the lack of communication between the state and the agency caused ongoing problems. The company didn't show for the initial consultation and was deemed unreliable. The company failed to show for scheduled visits, sometimes after claiming an emergency and not informing the family. The owner arguing with past employees in the comments led some to distrust the company. The service was described as disgustingly low in quality and professionalism, with other providers seen as preferable. The company deserved zero stars for unreliability.Synergy Homecare in Salt Lake City is best suited for families that need adaptable, in-home assistance for loved ones with significant mobility challenges or neurological conditions, such as MS or dementia, and who can tolerate some variability in scheduling and payments while prioritizing genuine caregiver warmth. This agency can deliver compassionate, person-centered care when the team is operating smoothly, and it has earned praise for empathetic aides and for a leadership voice that is accessible and willing to tailor services. It is less ideal for households that demand rigid punctuality, flawless administrative execution, and tightly predictable billing. Families that require guaranteed night-time support or fail-safe consultation processes should look at alternatives with stronger consistency and clearer financial coordination.
On the upside, several reviews underscore the core strength: caring, capable aides who treat loved ones with respect and kindness, often becoming trusted companions in the home. When the scheduling staff are responsive, families report relief and reassurance, with caregivers who understand individual routines and preferences. A number of accounts highlight a hands-on owner who communicates and negotiates a care plan, and a few clients note that the agency can fill unusual or demanding time slots, such as two hours of targeted care per day, to meet specific needs. In stable periods, these attributes translate into tangible benefits - peace of mind, a calmer home environment, and a sense that the care team is genuinely invested in the person's well-being.
Yet the firm's shadow side looms in several persistent problem areas. The most consequential is inconsistent reliability: missed visits, late-night cancellations, and slow or opaque scheduling communication erode trust and create dangerous gaps in care for vulnerable relatives. Insurance and payment glitches - spend-down disputes, miscommunications about processing - have produced abrupt service interruptions that leave families scrambling. There are credible reports of poor initial consultations, poor follow-through on care plans, and a perception that some office staff do not fully grasp or update the evolving needs of clients. A few reviews also paint a troubling picture of leadership dynamics and internal tensions, which can translate into unpredictable day-to-day operations.
The key pros do offset the main cons only when operations stay steady and care teams are consistently aligned with the family's expectations. When a reliable aide is assigned and the office coordinates smoothly, the care can be exquisitely personalized, with caregivers who know the routine, monitor safety, and respond with a calm demeanor. The credibility of the owner and the willingness to adjust schedules can salvage a situation during transitions or crisis moments, offering a sense of continuity that genuinely matters for someone with complex needs. However, when turnover or miscommunication intrudes, those same strengths quickly lose their bite, and the risks of gaps and billing confusion become real constraints on decision-making.
For families weighing options, the most prudent approach is to differentiate between "good care when it shows up" and "care you can count on." If dependable visit times, transparent billing, and proactive care management are non-negotiables, alternatives with stronger process controls and more consistent staffing should be pursued. Read recent client references with a keen eye for reliability, not just kindness or the elegance of a single caregiver. If flexibility, a warm caregiver relationship, and a willingness to work through documentation and payment hurdles are valued, Synergy can be a solid fit - provided there is a clear plan to lock in dependable scheduling and to minimize insurance-related interruptions.
In the end, Synergy Homecare represents a workable option for families who can tolerate occasional administrative friction in exchange for hands-on, compassionate care when it arrives. The agency earns its keeps through authentic caregiver rapport and a responsive owner, but the decision hinges on whether the potential for reliable, predictable service can be solidified through explicit, written arrangements, stable caregiver assignments, and a trusted point of contact. Prospective clients should insist on a concrete care plan, a guaranteed schedule, and a transparent billing pathway before committing, and should bench-test the arrangement with a defined trial period to confirm that the positives truly outweigh the risks.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Salt Lake City International (5 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Synergy Homecare in Salt Lake City, UT is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides cable or satellite TV, a dining room, fully furnished accommodations, a garden for outdoor enjoyment, and housekeeping services to maintain a clean and organized living space.
Residents can enjoy the convenience of a kitchenette for preparing their own meals or opt for the restaurant-style dining offered on-site. A small library is available for leisure reading, and telephone and Wi-Fi/high-speed internet access keep residents connected with loved ones.
The caring staff at Synergy Homecare provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also specializes in diabetes diets and caters to special dietary restrictions to ensure residents' nutritional needs are met. Meal preparation and service are provided, along with medication management to ensure proper health maintenance.
In addition to physical care, Synergy Homecare prioritizes mental wellness through its dedicated program. Residents can engage in resident-run activities and participate in scheduled daily activities that promote socialization and overall well-being.
The location of Synergy Homecare offers convenient access to various amenities nearby. With 11 cafes, parks, pharmacies, physicians offices, restaurants, transportation options, places of worship, theaters within close proximity; residents have ample opportunities for entertainment, recreation and medical assistance when needed.
Overall, Synergy Homecare offers a comfortable assisted living environment where residents can receive the care they need while enjoying a range of amenities designed to enhance their quality of life.
Synergy Homecare is located at 420 East South Temple, Suite 345, Salt Lake City, UT 84111 in Salt Lake County, Utah
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Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
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Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
