Synergy Homecare is an assisted living community in Salt Lake City, UT.
Information last verified:
420 East South Temple, Suite 345, Salt Lake City, UT 84111
For more information about senior living options: (866) 208-4318
4.1 from 27 reviews
5 stars
20
4 stars
1
3 stars
0
2 stars
0
1 stars
6
Overall Review of Synergy Homecare
differentiator11 reviews mention this
Communication and problem-solving stand out
The office team is praised for responsive communication and follow-through.
Many reviewers describe clear, timely communication from the office, including after-hours responsiveness. Several also say concerns are taken seriously and handled with solutions—sometimes involving caregiver changes or added support. A few reviews specifically mention the owner or care coordinator being easy to reach and flexible when issues come up.
common11 reviews mention this
Caregivers are described as respectful
Caregivers are repeatedly described as kind, respectful, and compassionate.
Reviewers commonly emphasize that caregivers treat their loved ones with respect and compassion in the home. Multiple people also note the caregivers are dependable in showing up as scheduled, and that the care feels attentive to the client’s needs. Even reviewers who discuss scheduling problems still express that trust and professionalism are central issues.
common9 reviews mention this
Scheduling flexibility with backup coverage
Residents and families describe scheduling that adapts to changing needs.
Several reviewers say the team works around real-life schedules, including changing plans and accommodating time needs. Others describe backup coverage and a policy mindset of not leaving clients unattended when a caregiver calls out. One reviewer also credits the office with being willing to help resolve issues rather than dismiss concerns.
differentiator4 reviews mention this
Personalized care for complex needs
Families describe getting help that matches specific care requirements.
Some reviewers describe the care setup process as building a schedule that fits the needs of a recovering or higher-needs loved one. A reviewer caring for someone with complex mobility needs specifically says the agency tried to fill required time slots. Others describe the office adjusting when challenges come up so care can continue as planned.
caveat4 reviews mention this
Some reviews cite missed or canceled visits
A recurring concern is reliability when visits are missed or services are canceled.
A small set of reviews points to missed initial consultations, caregivers not arriving as scheduled, or services being canceled due to coverage or insurance issues. In those stories, reviewers describe situations where their loved one was left without the expected nighttime help or care plan continuity. These accounts contrast with other reviews that praise backup coverage and responsiveness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Housing
21 resident community capacity
Types of Care
Assisted Living
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Salt Lake City International (5 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Cathedral of the Madeleine (0.2 miles)
Salt Lake Tabernacle (0.7 miles)
Conference Center (0.8 miles)
Worldwide Gospel Church (2 miles)
Church of Jesus Christ of Latter Day Saints (3 miles)
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Luxury assisted living offers high-quality senior care in a resort-like environment that combines essential medical support, gourmet dining, and personalized services to enhance residents' independence and well-being. These upscale facilities emphasize holistic health and community-building through customized care plans and social activities, catering to the growing demand for enriched senior living experiences despite higher costs.
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