Metro Health Center in Salt Lake City, UT

Information last verified:

160 South 1000 East, Suite 120, Salt Lake City, UT 84102

For more information about senior living options: (844) 490-3973

3.5 from 94 reviews
5 stars
55
4 stars
3
3 stars
3
2 stars
2
1 stars
31

Overall Review of Metro Health Center

Pros

  • pro The staff are friendly and helpful, making patients feel comfortable and cared for.
  • pro They included partners in the visit, making them feel welcome and respected.
  • pro Dana and Miriam made the experience comfortable and fun, and are highly recommended.
  • pro Nurses and doctors were kind, compassionate, and helped patients feel safe and at ease.
  • pro The environment is inclusive and welcoming, and the providers are knowledgeable.
  • pro The service is excellent, with the team on top of every detail.
  • pro The staff are wonderful, comforting, and caring.
  • pro The clinic is staffed by compassionate professionals who explain things clearly and in a supportive way.
  • pro The staff offer financial assistance and bilingual support, increasing accessibility.
  • pro The staff created a calm, respectful, and supportive atmosphere, making difficult procedures more manageable.

Cons

  • pro They waited three hours for their name to be called and were never called, so they left.
  • pro The protesters outside the clinic made the experience unpleasant.
  • pro The wait times were long and they were told it would be short, but they waited several hours (around four).
  • pro They felt disrespected and judged by the staff and would not recommend the clinic.
  • pro The front desk staff were rude and unprofessional, with Veronica described as extremely rude.
  • pro They could not reach the clinic by phone and experienced poor scheduling and communication.
  • pro A friend ended up in the hospital after a procedure, and they do not recommend the place due to inadequate post-procedure care.
  • pro The waiting room and paperwork were described as terrible and unprofessional.
  • pro The overall experience was the worst, with staff described as nastiest and most disrespectful.

Review

Metro Health Center in Salt Lake City is best suited for people seeking comprehensive reproductive health care, birth control options, pregnancy testing and planning, ultrasounds, and abortion-related services, where the clinical team is repeatedly described as compassionate, knowledgeable, and present. The strongest draw is the staff’s ability to ease anxiety, explain procedures clearly, and involve partners or family in the process. Several patients highlight nurses and doctors who take time to describe options, provide reassurance, and perform procedures with skill. For many, the environment feels inclusive and supportive, with bilingual staff and a culture that emphasizes patient dignity even in vulnerable moments.

However, this community is not for those who require rigid scheduling or a flawless administrative experience. Reviews consistently flag long wait times, occasional scheduling errors, closures on booked days, and front-desk interactions that can feel curt or unhelpful. While some patients report near-instant scheduling or efficient visits, others struggle with 2- to 4-hour waits that push plans off and cause irritation. For anyone who has urgent or time-sensitive needs, or who cannot tolerate inconsistent communication, alternatives that promise tighter appointment control may be preferable.

On balance, the clinical pros, compassion, clarity, and practical support, often offset the cons. The same staff praised for bedside manner also delivers practical care: attentive pre- and post-procedure care, pain and nerve management, straightforward aftercare instructions, and follow-up calls. Several patients credit the team with easing anxiety around procedures and making difficult decisions feel survivable. Financial assistance and cost-reduction options appear available, at times described as grants or cost shares, which can be decisive for those navigating tight budgets. In short, for many reproductive health needs, the care quality is the anchor that makes the waiting and administrative quirks bearable.

Still, the inconsistency is real. Front-desk staff receive mixed reviews; some are described as professional and empathetic, others as rude or unhelpful, with billing and scheduling friction amplifying stress. The presence of protesters outside during some visits adds a stressor that trials patients down, though clinical care is typically unaffected. A few accounts recount critical miscommunications about medications, contraception removal, or abortion-related information, underscoring the risk of inconsistent information when administrative touchpoints falter. The combination of strong clinical talent and uneven front-office performance creates a variable experience that can swing dramatically from one visit to the next.

For decision-making, the center serves best for families and individuals who prize high-quality, compassionate reproductive care and are willing to navigate occasional administrative bumps. It is particularly suitable for those who appreciate bilingual staff, extensive counseling, and tangible support around costs. People who prioritize reliability of scheduling or who dislike wait times should scrutinize alternatives, Wasatch Women's Center and other clinics in the area are mentioned as options with different operational rhythms. Prospective patients should schedule with flexibility, ask upfront about wait estimates, and seek clarity on costs and aftercare to avoid surprises.

Bottom line: Metro Health Center delivers standout clinical care in a scene where empathy and patient-centered communication shine. The main trade-off is variability in wait times and front-desk interactions, which can sour an otherwise excellent medical experience. For those who can tolerate that tension, the clinic represents a strong, capable provider for contraception, ultrasound services, and pregnancy-related care, with financial help available when needed. Those who demand punctual, uniformly courteous service without administrative friction may want to compare alternative clinics before scheduling. In short, it is a practical, capable choice for reproductive care, worth choosing for the right reasons, and with eyes open about the potential administrative quirks.

Features

Housing

  • 3 resident community capacity 3 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Salt Lake City International (6 miles away) Salt Lake City International (6 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Metro Health Center in Salt Lake City, UT is an assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The center provides a comfortable and fully furnished environment for seniors to call home.

Residents can enjoy meals in the dining room, where special dietary restrictions can be accommodated. Housekeeping services ensure that the living spaces are kept clean and tidy. Outdoor spaces and gardens offer opportunities for relaxation and enjoyment of nature.

The center also offers move-in coordination services to make the transition into assisted living as seamless as possible. Wi-Fi/high-speed internet access enables residents to stay connected with loved ones and engage in online activities.

Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive appropriate medical attention. Diabetes diet management, medication management, and transportation arrangements for medical appointments are all part of the comprehensive care provided at Metro Health Center.

To promote socialization and engagement, scheduled daily activities are offered to residents. These activities cater to varying interests and preferences, providing opportunities for companionship and fun within the community.

The convenient location of Metro Health Center ensures easy access to various amenities nearby. There are several cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals located within close proximity to the center.

Overall, Metro Health Center in Salt Lake City offers an inviting and supportive environment for seniors seeking assisted living services. With its array of amenities and care services provided by dedicated staff members, it strives to enhance the well-being and comfort of its residents while fostering a sense of community.

Nearby Places of Interest

Physicians

  • Ear Nose & Throat Center (0.3 miles)
  • Barr Facial Plastic Surgery: Lucy J Barr MD PC (0.3 miles)
  • Barr Facial Plastic Surgery (0.3 miles)
  • House Call Doctors (0.7 miles)
  • Central City Community Health Center (1 miles)
  • Intermountain Cardiothoracic Assoc (1.2 miles)
  • Avenues Sleep Clinic (1.2 miles)

Restaurants

  • Cafe Niche (0.4 miles)
  • Chipotle Mexican Grill (0.5 miles)
  • Greek Souvlaki (0.9 miles)
  • Beer Bar (1.2 miles)
  • Costa Vida Fresh Mexican Grill (1.4 miles)
  • The Cheesecake Factory (1.4 miles)
  • The Green Pig Pub (1.5 miles)

Parks

  • Reservoir Park (0.5 miles)
  • Liberty Park (0.7 miles)
  • Popperton Park (1.1 miles)
  • Washington Square (1.3 miles)
  • Sunnyside Park (1.4 miles)
  • Bonneville Glen (1.6 miles)
  • Pioneer Park (2 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Smith's Food & Drug (1 miles)
  • Harmons (1.3 miles)
  • Watson Pharmaceuticals (2.1 miles)
  • CVS Pharmacy (2.5 miles)
  • Dan's Fresh Market (2.6 miles)
  • Walgreens (2.7 miles)

Cafes

  • Publik Coffee Roasters (0.8 miles)
  • Java Jo's (0.8 miles)
  • Salt Lake Coffee Break (0.9 miles)
  • Coffee Garden (1.1 miles)
  • Three Pines Coffee (1.5 miles)
  • Starbucks (1.8 miles)
  • Starbucks (1.9 miles)

Places of Worship

  • Cathedral of the Madeleine (1 miles)
  • Salt Lake Tabernacle (1.6 miles)
  • Conference Center (1.6 miles)
  • Worldwide Gospel Church (2.9 miles)
  • LDS Foothill Stake Center (3 miles)
  • Church of Jesus Christ of Latter Day Saints (3.8 miles)

Hospitals

  • Intermountain Pharmacy - LDS Hospital (1.2 miles)
  • George E Wahlen VA Hospital (1.3 miles)
  • Primary Children's Hospital (1.3 miles)
  • Moran Patient Support (1.4 miles)
  • United States Government (1.4 miles)
  • University of Utah Hospital (1.4 miles)
  • University Of Utah ENT Clinic 9 (1.4 miles)

Theaters

  • Imax Theatre Clark Planetarium (2.1 miles)
  • Megaplex 12 at The Gateway (2.1 miles)

Transportation

  • UTA FrontRunner North Temple Station (2.3 miles)
  • Salt Lake City Intermodal Hub Salt Lake Central (2.4 miles)
  • TRAX Central Pointe (3.4 miles)
  • TRAX Millcreek (4.8 miles)

Frequently Asked Questions

Where is Metro Health Center?

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