160 South 1000 East, Suite 120, Salt Lake City, UT 84102
For more information about senior living options: (844) 490-3973
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The center's staff were consistently friendly and helpful, helping patients feel comfortable and easing anxiety. They included partners in care, making boyfriends/husbands feel acknowledged and supported. Dana and Miriam were singled out for making the experience comfortable and fun, with strong recommendations. Nurses and doctors, including Nurse Dorothy and Doctor Kate, were kind, compassionate, and put patients at ease. Doctor Kaiser was also described as amazing and reassuring. The recovery staff provided attentive, comforting care after procedures. The environment is inclusive and welcoming, with providers who are compassionate and knowledgeable. The entire staff was professional, knowledgeable, and incredibly caring. Deb Shelter was specifically praised for making the visit comfortable and light-hearted. The clinic is wonderful and highly recommended for its services.
They waited three hours for their name to be called, and it never happened. The wait times were long, with some patients waiting four hours. The front desk staff were rude and unhelpful about payments. A receptionist provided conflicting information about appointments, causing scheduling confusion. Pro-life protesters outside the clinic were hostile and accused patients. They felt pressured into a decision about abortion and were misinformed about options, including abortion-reversal claims. The waiting room and paperwork handling were poorly organized and unprofessional. Some reviewers described the clinic as disorganized and unprofessional, undermining trust.Across the collection of notes left by patients, this Planned Parenthood location comes across as a place where care, compassion, and inclusion can shine - yet it's also a site where administrative hiccups and long wait times can take center stage. Many visitors speak with warmth about the people they encountered, the feeling of being seen, and the sense that this clinic could be a safe, supportive space for making deeply personal health decisions. But alongside praise, there are sharp reminders that patient experiences are shaped by everything from scheduling to the attitudes of front-d desk staff.
A standout thread throughout is the way care teams interact with patients and their partners. Several reviewers specifically praise individual staff members for making the experience feel comfortable and even enjoyable. Dana and Miriam are singled out with almost lyrical affection: they are described as people the writer would love to be best friends with, because their warmth and engagement helped transform a routine appointment into something relaxed and reassuring. The same sentiment appears in multiple notes about how partners or boyfriends were included in the process - an inclusive approach that many patients find affirming. It's not just the clinicians who are lauded; the nurses and doctors who offer hands-on support also earn high praise. A nurse (Dorothy) and a doctor (Kate) are mentioned for their kindness and ability to put a patient at ease during an iud insertion under sedation, with gratitude extended to the recovery room staff as well. One reviewer describes a "very sweet, comforting older woman" who helped make the appointment more pleasant in a difficult moment, underscoring how small acts of care can loom large in a medical visit.
For people navigating anxiety, fear, or uncertain decisions, the atmosphere described by many is one of reassurance. Several accounts highlight staff who listened, explained options clearly, and checked repeatedly to make sure the patient understood what was happening. One patient who was nervous or overwhelmed notes that staff members "held my hand for everything" and worked to demystify the procedures. The feeling of being supported by approachable professionals - and of a clinic that can pivot to accommodate you - is a recurring positive thread that recurs across multiple reviews.
Yet the same reviews do not gloss over the friction that accompanies any busy health clinic. A frequent complaint centers on wait times: some patients report waiting three hours for a call to be made, others describe four-hour waits, and a few notes claim forecasts of "1 to 2 hours tops" were not met. The discrepancy between promised or expected wait times and the reality on the floor clearly colors the experience for many. There are also comments about scheduling and administrative missteps, such as trouble booking or confusing communications about appointments, which can compound the stress of an already tense visit. One reviewer even recounts a day spent driving to a clinic only to find it closed, followed by a frustrating back-and-forth with staff about the appointment itself.
Frustrations extend to the front desk and payment processes. Several reviewers describe front-counter staff who were perceived as rude or inflexible about payments, with remarks about being asked to cover a donation or large fees and a sense that care was contingent on financial arrangements. Names like Veronica are called out in particular as having delivered harsh or disrespectful responses, and some patients report long waits not just for clinicians but for basic administrative assistance. These elements - payment expectations, confusing appointment handling, and perceived unfriendliness at the front - taint otherwise positive experiences and highlight the importance of smooth, compassionate customer service as part of patient care.
The presence of outside protesters adds another layer to the experience for some patients. Several reviews recount confrontations with pro-life demonstrators who accuse patients of wrongdoing. One visitor recalls an accusation that they were "killing their unborn child," while others emphasize that protesters repeatedly urged them to doubt Planned Parenthood's guidance. For many, the protesters' presence underscores the value of a clinic environment that keeps patients and their companions safe and supported inside, and reinforces the message that the facility offers more than abortion services and that many patients come for a broad range of reproductive health care.
Within the mixed experiences around abortion-related care, there are pointed, personal stories about pills and reversals. One reviewer describes being told that taking the first abortion-pill dose would preclude an abortion reversal option, a claim they say was later reversed by their own actions, culminating in an updated report of a healthy baby. This kind of tension around information and decision-making underscores how critical it is for patients to receive clear, accurate, and balanced guidance. It also reminds readers that experiences around these life-changing choices can be profoundly personal and can evolve over time.
Overall, the clinic presents a spectrum of experiences. For many patients, the staff's warmth, inclusivity, and professional competence offer a counterbalance to the stress that often accompanies health visits - especially around sensitive topics like contraception or abortion. For others, logistical issues - long waits, scheduling confusion, and tense interactions with some front-desk personnel - can overshadow the care that is otherwise available. The recurring message is that this clinic can be a beacon of compassionate care, particularly when staff members go the extra mile to acknowledge partners, answer questions, and provide support during challenging moments. But the patient experience also makes clear that smoother administrative processes and a consistently welcoming front desk are essential to ensure that the care patients seek truly shines through.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Salt Lake City International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Metro Health Center in Salt Lake City, UT is an assisted living community that offers a range of amenities and care services to enhance the quality of life for its residents. The center provides a comfortable and fully furnished environment for seniors to call home.
Residents can enjoy meals in the dining room, where special dietary restrictions can be accommodated. Housekeeping services ensure that the living spaces are kept clean and tidy. Outdoor spaces and gardens offer opportunities for relaxation and enjoyment of nature.
The center also offers move-in coordination services to make the transition into assisted living as seamless as possible. Wi-Fi/high-speed internet access enables residents to stay connected with loved ones and engage in online activities.
Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive appropriate medical attention. Diabetes diet management, medication management, and transportation arrangements for medical appointments are all part of the comprehensive care provided at Metro Health Center.
To promote socialization and engagement, scheduled daily activities are offered to residents. These activities cater to varying interests and preferences, providing opportunities for companionship and fun within the community.
The convenient location of Metro Health Center ensures easy access to various amenities nearby. There are several cafes, parks, pharmacies, restaurants, transportation options, places of worship, theaters, and hospitals located within close proximity to the center.
Overall, Metro Health Center in Salt Lake City offers an inviting and supportive environment for seniors seeking assisted living services. With its array of amenities and care services provided by dedicated staff members, it strives to enhance the well-being and comfort of its residents while fostering a sense of community.
Metro Health Center is located at 160 South 1000 East, Suite 120, Salt Lake City, UT 84102 in Salt Lake County, Utah
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