City Creek Post Acute in Salt Lake City, UT

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  • Interior

    A well-lit dining area with multiple tables and chairs, decorated for a communal gathering.

  • Decor

    A decorative interior scene with a large ornate mirror, colorful flowers in a vase, and candles.

  • Building

    A multi-story brick building with a flagpole and well-maintained lawn, surrounded by trees and parked vehicles.

  • Trees

    Aerial view of a suburban residential area with houses and tree-lined streets, set against a backdrop of mountains.

  • Windows

    A brick residential building with a flagpole displaying the American flag in front.

  • Landscaping

    A well-maintained outdoor seating area with stone benches and a garden, situated next to a building.

  • Entrance

    City Creek building entrance sign with landscaped surroundings.

  • Fireplace

    A cozy waiting room featuring a fireplace, armchair, and stylish decor.

  • Outdoor

    An outdoor patio with tables and chairs, surrounded by a brick wall and trees along a sidewalk.

  • Patio

    An outdoor seating area next to a brick building with large windows and a tree.

  • Lobby

    City Creek facility reception with branded decor and a welcoming front desk.

  • Exterior

    A three-story brick building with trees and a parked car in front.

  • Exercise Equipment

    A rehabilitation center equipped with exercise equipment and therapy areas where people are engaged in physical therapy activities.

  • Waiting Area

    A spacious and well-lit lobby with a reception desk, seating area, and fireplace.

City Creek Post Acute in Salt Lake City, UT

165 South 1000 East, Salt Lake City, UT 84102

For more information about senior living options: (844) 490-3973

3.7 from 110 reviews
5 stars
68
4 stars
6
3 stars
4
2 stars
4
1 stars
28

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    Overall Review of City Creek Post Acute

    Pros

    • pro City Creek Post Acute is described as a lovely facility where staff wholeheartedly give their best for every patient.
    • pro The therapy team is amazing, helping residents regain walking ability and independence after surgeries.
    • pro Under new leadership, City Creek is attentive to residents and families and goes above and beyond to provide a good experience.
    • pro The social worker goes above and beyond, helping residents access benefits and genuinely cares about each patient's wellbeing.
    • pro The nurses and CNAs are consistently dedicated to providing accurate and efficient care.
    • pro City Creek fosters a sense of community with meaningful activities and opportunities for residents to socialize.
    • pro The head chef takes pride in the meals and offers substitute options to accommodate preferences.
    • pro Memory-care residents can roam safely with trackers, while still being cared for with vigilance and compassion.
    • pro The facility has received positive feedback from state surveys and shows ongoing improvements.

    Cons

    • pro They describe City Creek Post Acute as horrible and uncaring toward patients.
    • pro They claim patients were neglected for hours, with call lights ignored and doors closed so staff couldn't hear screams.
    • pro They report patients bathed in feces and left in dirty briefs for long periods.
    • pro They state residents went hours without medications or oxygen and remained immobile with serious health issues.
    • pro They allege medication errors and rude or abusive behavior by staff, including a nurse slapping a patient.
    • pro They describe mismanagement and premature/disruptive discharges, including someone being released homeless.
    • pro They criticize unsafe, unsanitary conditions and understaffing, noting fights in hallways and poor overall cleanliness.

    Review

    City Creek Post Acute in Salt Lake City is best suited for families seeking aggressive post-acute rehabilitation for a loved one who is reasonably mobile but needs skilled therapy to regain function after surgery or a medical setback. The setting supports robust physical, occupational, and speech therapy, along with a community-oriented atmosphere that many families value. It is not ideal for residents who require constant, hands-on supervision, heavy memory-care support, or meticulous daily medication management. For those needing specialized dementia care or extremely reliable nursing oversight, alternatives with dedicated memory-care wings, higher staffing ratios, and proven safety records should be pursued. When families can stay closely involved and demand accountability, City Creek offers meaningful rehab momentum and a hopeful pathway to greater independence.

    The rehab engine at City Creek is repeatedly praised. Therapists - across disciplines - are described as practical, engaged, and capable of delivering tangible progress, with residents often gaining real mobility and confidence after multiple surgeries or illnesses. Leadership has seen turnover, but several reviews attest that new management is more attentive, communicative, and responsive to resident and family needs. The social/work aspects - admissions, activity programming, and dietary flexibility - also receive favorable notes, contributing to a sense of normalcy and community. For families prioritizing active rehabilitation and a welcoming environment, these elements form a constructive backbone that can drive meaningful recovery, especially when discharge goals are clearly lined up with home supports.

    Yet, the downsides can't be ignored. Across numerous experiences, medication management remains a persistent concern, with late doses and missed passes cited as jeopardizing healing and safety. Communication gaps, difficulties reaching staff, and inconsistent responses to call lights recur in multiple accounts, sometimes escalating into serious safety or care concerns. Allegations of neglect, abuse, or sedative practices surface in some reviews, alongside reports of understaffing and lapses in hygiene and room maintenance. The combination of these safety and reliability issues can undermine the rehab gains and erode trust just when progress should be accelerating. The facility's physical environment and discharge practices also appear uneven, further complicating risk assessments for new admissions.

    For families evaluating dementia care or high-dependence scenarios, these concerns carry extra weight. Several reviews highlight mismatches between memory-care needs and the floor layout or supervision patterns, raising red flags for wandering, falls, or inappropriate sedation. If a loved one requires proactive, constant oversight, or if a reliable med pass and transparent care logs are non-negotiable, alternatives with stronger dementia services, stricter infection control, and clearer discharge workflows deserve serious consideration. City Creek can improve markedly under stable leadership, but the pattern of safety and accountability issues suggests caution for those unable to advocate relentlessly on a daily basis.

    Practical due diligence can shift decision outcomes. Prospective families should arrange a candid tour with the administrator, request the latest state health survey and any plans of correction, and talk with current residents and families about day-to-day experiences. Observing therapy sessions, verifying medication administration routines, and testing responsiveness to call lights can reveal the true pace of care. Inspect the living spaces for cleanliness, safety hazards, and the availability of private rooms, while confirming how discharge planning and home-support services are coordinated. In short, concrete evidence of consistent meds management, timely communications, and reliable safety practices is essential before committing.

    In sum, City Creek Post Acute presents a rehab-forward option with genuine strengths when leadership is stable and staffing remains adequate, and when families stay actively involved. The best-case scenario yields meaningful mobility gains, a warm community, and well-structured therapy that helps residents regain independence. The worst-case scenario exposes serious vulnerabilities around medication management, potential neglect risks, and inconsistent safety practices. The prudent path is to anchor the decision in the ability to demand accountability, verify individualized care plans, and compare with alternatives that offer stronger memory-care capacity and steadier daily operations. For families prioritizing recovery and willing to engage actively, City Creek can be a successful stepping stone; for those seeking near-term reliability and uninterrupted daily care, it may be wise to explore other options.

    Features

    Housing

    • 108 resident community capacity 108 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Salt Lake City International (6 miles away) Salt Lake City International (6 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    City Creek Post Acute in Salt Lake City, UT is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a luxurious and convenient living environment with fully furnished accommodations, private bathrooms, and access to housekeeping services for a hassle-free lifestyle.

    Residents at City Creek Post Acute can enjoy numerous amenities such as a beauty salon, gaming room, fitness room, small library, and outdoor spaces where they can relax and socialize. The community also offers Wi-Fi/high-speed internet access and a computer center for residents to stay connected with their loved ones or engage in online activities.

    City Creek Post Acute takes pride in providing excellent care services to its residents. A 24-hour call system ensures that assistance is always available whenever needed, while 24-hour supervision ensures the safety of all residents. Caregivers are readily available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications as prescribed.

    The community understands the importance of maintaining a healthy lifestyle, which is why it offers specialized diets such as diabetes diets and caters to special dietary restrictions. Meal preparation and service are provided along with restaurant-style dining in a spacious dining room.

    Residents at City Creek Post Acute have plenty of opportunities for social engagement through planned daily activities, resident-run activities, fitness programs, and scheduled day trips. Concierge services are also available to assist with transportation arrangements for non-medical purposes such as visiting nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, or physicians' appointments. Additionally, the community has close proximity to several hospitals for added convenience.

    Overall, City Creek Post Acute offers a comfortable living environment with top-notch amenities and care services that cater to the unique needs of each resident. It allows seniors to maintain their independence while receiving the necessary support and assistance to live a fulfilling and enriching life.

    Nearby Places of Interest

    Physicians

    • Barr Facial Plastic Surgery: Lucy J Barr MD PC (0.2 miles)
    • Barr Facial Plastic Surgery (0.2 miles)
    • Ear Nose & Throat Center (0.3 miles)
    • House Call Doctors (0.7 miles)
    • Central City Community Health Center (1 miles)
    • Intermountain Cardiothoracic Assoc (1.3 miles)
    • Avenues Sleep Clinic (1.3 miles)

    Restaurants

    • Cafe Niche (0.4 miles)
    • Chipotle Mexican Grill (0.6 miles)
    • Greek Souvlaki (0.9 miles)
    • Beer Bar (1.3 miles)
    • Costa Vida Fresh Mexican Grill (1.4 miles)
    • The Cheesecake Factory (1.5 miles)
    • The Green Pig Pub (1.5 miles)

    Parks

    • Reservoir Park (0.5 miles)
    • Liberty Park (0.7 miles)
    • Popperton Park (1.1 miles)
    • Washington Square (1.4 miles)
    • Sunnyside Park (1.4 miles)
    • Bonneville Glen (1.5 miles)
    • Pioneer Park (2.1 miles)

    Pharmacies

    • Walgreens (0.8 miles)
    • Smith's Food & Drug (1 miles)
    • Harmons (1.3 miles)
    • Watson Pharmaceuticals (2.1 miles)
    • CVS Pharmacy (2.5 miles)
    • Dan's Fresh Market (2.6 miles)
    • Walgreens (2.7 miles)

    Cafes

    • Publik Coffee Roasters (0.8 miles)
    • Java Jo's (0.9 miles)
    • Salt Lake Coffee Break (0.9 miles)
    • Coffee Garden (1.1 miles)
    • Three Pines Coffee (1.5 miles)
    • Starbucks (1.7 miles)
    • Starbucks (2 miles)

    Places of Worship

    • Cathedral of the Madeleine (1.1 miles)
    • Salt Lake Tabernacle (1.7 miles)
    • Conference Center (1.7 miles)
    • Worldwide Gospel Church (2.9 miles)
    • LDS Foothill Stake Center (3 miles)
    • Church of Jesus Christ of Latter Day Saints (3.9 miles)

    Hospitals

    • George E Wahlen VA Hospital (1.2 miles)
    • Intermountain Pharmacy - LDS Hospital (1.3 miles)
    • Primary Children's Hospital (1.3 miles)
    • Moran Patient Support (1.3 miles)
    • United States Government (1.4 miles)
    • University of Utah Hospital (1.4 miles)
    • University Of Utah ENT Clinic 9 (1.4 miles)

    Theaters

    • Imax Theatre Clark Planetarium (2.2 miles)
    • Megaplex 12 at The Gateway (2.2 miles)

    Transportation

    • UTA FrontRunner North Temple Station (2.3 miles)
    • Salt Lake City Intermodal Hub Salt Lake Central (2.5 miles)
    • TRAX Central Pointe (3.4 miles)
    • TRAX Millcreek (4.8 miles)

    Frequently Asked Questions

    Where is City Creek Post Acute?
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