Quality Care Of Waco

Name: Quality Care Of Waco
Address: 2501 Maple Avenue, Waco, TX, 76707
Telephone: (254) 752-0311
Rating: 3.2

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2501 Maple Avenue, Waco, TX 76707

To contact a resident: (254) 752-0311

For more information about senior living options: (866) 208-4318

3.2 from 38 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Quality Care Of Waco

caveat 5 reviews mention this

Care attention feels inconsistent

Residents describe care that is sometimes missed or delayed.

Several reviewers say basic personal care did not happen consistently, including reports of poor bathing and delayed pain medication unless family complained. Other accounts describe serious gaps in oversight, such as injuries or infections that family say did not receive the care needed. A few residents and families also report good hands-on care and being treated with dignity, but the overall pattern in reviews is not consistent.

caveat 11 reviews mention this

Hygiene and cleanliness are mixed

Cleanliness is a frequent point in residents’ comments.

Some reviewers praise the facility as clean and describe residents staying clean and well cared for. Others report dirty and unsanitary conditions, including issues like soiled areas, bad odors, and missed basic hygiene needs such as grooming. There are also comments about housekeeping falling short and rooms feeling damp, which reinforces that experiences vary by visit or unit.

caveat 7 reviews mention this

Communication with families varies

Family communication receives both praise and strong complaints.

On the negative side, multiple reviewers say they were not told important information and felt staff failed to communicate updates about health issues. Some accounts describe having to push for care and updates directly. On the positive side, other families say staff kept lines of communication open and answered questions while making sure a loved one was settled in.

common 11 reviews mention this

Staff kindness is a consistent theme

Many reviewers highlight kind, respectful caregivers.

A large share of reviews describe staff members as caring, respectful, and friendly, and some families credit the team for the comfort and dignity of their loved ones. Positive comments also mention responsiveness to concerns and making families feel heard. At the same time, other reviews include complaints about rude behavior and a lack of professionalism, suggesting staff experiences differ across shifts or leadership handling.

caveat 3 reviews mention this

Rooms and maintenance raise concerns

Some reviewers report maintenance and room condition problems.

A few reviews describe a building and room environment that felt neglected, including reports of leaks, outdated conditions, and disarray. Others specifically mention issues with heating and air conditioning and housekeeping falling short. Even among positive reviews about room comfort and individual climate control, the negative maintenance comments stand out.

caveat 2 reviews mention this

Amenities and activities feel lacking

Some residents and families say amenities are limited.

A pair of reviews criticize the community for having no amenities, alongside complaints that activities have become inadequate. While the facility offers scheduled daily activities and planned day trips, these reviews suggest that residents and families did not experience enough activity variety or value. This gap appears in the most negative feedback rather than the positive accounts.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

202 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Waco Regional (5 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

This area of Waco, Texas is a well-rounded community offering a variety of amenities to suit the needs of seniors. With multiple places of worship nearby, individuals can find spiritual fulfillment within their neighborhood. Additionally, the proximity to hospitals and physicians ensures easy access to healthcare services. The diverse range of restaurants in the area provides plenty of dining options, catering to different tastes and preferences. Pharmacies are conveniently located for medication needs, and cafes offer a pleasant setting for socializing or enjoying a cup of coffee. For outdoor activities, residents can take advantage of nearby parks such as Lovers Leap and Kendrick Park. Overall, this area provides a comfortable environment with essential services that cater to the needs of seniors looking for a vibrant community to call home.

Places of Worship

Emmanuel United Anglican Church (0.3 miles)
First Presbyterian Church (1.8 miles)
First United Methodist Church of Waco (1.9 miles)

Hospitals

Hillcrest Baptist Medical Center (0.5 miles)
Waco Works Occupational Medicine (1.7 miles)
Ascension Medical Group Providence at Lake Shore (2.6 miles)
VA Hospital (3.2 miles)
VA Medical Center (3.2 miles)

Physicians

Fentress Cancer Center At Hillcrest (0.5 miles)
Hillcrest Senior Health Center (0.7 miles)
Family Health Center (0.8 miles)
Texas Oncology, P.A. (0.8 miles)
Waco Paramedical Services/ Paramedical Exams of Texas (1.6 miles)
James N Shinder PhD (1.8 miles)
Brazos Valley Eye Physicians (1.9 miles)

Restaurants

D's Mediterranean Grill (0.9 miles)
Las Trancas 2 (1.2 miles)
The Ranchito (1.2 miles)
Shipley Do-Nuts (1.3 miles)
Krispy Chicken (1.5 miles)
Chuck's Pizza Pasta & Wings (1.7 miles)
Slow Rise Slice House (1.8 miles)

Pharmacies

Walgreens (1.5 miles)
H-E-B Pharmacy (2 miles)
Percy Medicine (2.2 miles)
Octapharma Plasma (2.4 miles)
CVS Pharmacy (2.5 miles)
Walgreens (2.6 miles)
CVS Pharmacy (2.6 miles)

Cafes

Alpha Omega (1.8 miles)
Dichotomy Coffee & Spirits (2 miles)
Starbucks (2.1 miles)
Rosa's Cafe (2.1 miles)
Magnolia Press (2.1 miles)
Panera Bread (2.5 miles)
Dutch Bros Coffee (2.5 miles)

Parks

Lovers Leap (2.3 miles)
Kendrick Park (3 miles)

Frequently Asked Questions

Where is Quality Care Of Waco?

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