Quality Care Of Waco

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Quality Care Of Waco Quality Care Of Waco Quality Care Of Waco Quality Care Of Waco

Quality Care Of Waco

2501 Maple Avenue, Waco, TX 76707

For more information about senior living options: (844) 490-3973

3.3 from 36 reviews
5 stars
17
4 stars
4
3 stars
1
2 stars
0
1 stars
14

Skilled Nursing Facility

Overall Review of Quality Care Of Waco

Pros

  • pro The staff at Quality Care are caring, compassionate, and professional.
  • pro The wonderful people who work there take great care of residents.
  • pro They treat patients like family and show genuine love for those they care for.
  • pro The facility is extremely clean and the front desk staff are kind and helpful.
  • pro The caregivers are dedicated, down to earth, and consistently patient-focused.
  • pro The staff are described as happy, friendly, and supportive by grateful families.
  • pro The overall environment is positive, with many reviewers praising the care and kindness shown to residents.

Cons

  • pro The facility is a mess with no clear leadership and has deteriorated under its new name.
  • pro The building has several wings inoperable, and many rooms constantly leak and feel outdated.
  • pro Maintenance allegedly stole copper and wiring.
  • pro The place is dirty, unsanitary, and has been listed on national abuse lists for low standards.
  • pro Some CNAs and staff have nasty attitudes and are frequently on their phones, showing a lack of respect.
  • pro Communication with families is unprofessional and often lacking.
  • pro Residents have suffered abuse and life-threatening infections due to neglect.
  • pro The administrator is described as rude and the leadership as lacking education and training.
  • pro There are termites in the building and overall poor upkeep.

Review

Quality Care Of Waco is best suited for families that want a hands-on, heart-forward caregiving environment and can commit to regular, vigilant involvement. The strongest asset in this community is the frontline care team: caregivers, CNAs, and nurses who, in many accounts, treat residents with genuine kindness, dignity, and personal attention. For residents who prioritize daily interactions with compassionate staff over glossy surroundings, this facility can feel like a passthrough to a safer, more familiar home. When visitors observe in-room routines, you'll hear stories of staff who listen, explain, and show genuine concern for comfort and well-being. In short, it works best for families willing to advocate actively and lean on the dependable kindness of frontline caregivers.

Those who may want to consider alternatives are families with a high priority on strong, stable leadership, consistent family communication, and a pristine, well-maintained physical plant. Across numerous reviews, leadership gaps and inconsistent administration surface repeatedly, sometimes alongside visible facility wear and maintenance lapses. If smooth, transparent communication with administration, timely upkeep of rooms and common areas, and a consistently clean, well-kept environment are non-negotiables, this community raises legitimate concerns. Additionally, for families seeking modern amenities, upgraded infrastructure, or a facility that feels brand-new rather than aging, other options in Waco are likely to feel more comfortable and less risky.

The core pros - exceptional bedside care, authentic compassion from staff, and steady family communication in many cases - do offset several of the more obvious drawbacks, but only when those positives are sustained. Several residents and families praise staff who treat residents like family, with warmth that feels sincere and personalized. Where management is responsive and front-line teams are empowered, families report more timely updates, careful monitoring, and a sense of safety in daily routines. In those moments, the care plan feels personal, and residents experience consistent attention to needs such as pain management, daily hygiene, and respectful assistance with activities of daily living. For families far away, the ability of some staff to keep lines of communication open becomes a critical compensating strength.

However, the most persistent and troubling drawbacks cannot be dismissed. The most serious concerns center on leadership and maintenance: claims of leadership turnover, alleged mismanagement, and a climate where housekeeping and facility upkeep sometimes lag. Reports of rooms that feel damp, aging infrastructure, and inconsistent cleanliness create tangible risk to health and comfort. Alarming anecdotes about delayed medications, inadequate bathing, or unsafe conditions highlight why families must weigh the risk of a facility where core operations can wobble. The presence of some distressing miscommunications and, in rare cases, reportable caregiver behavior, further underscores the need for rigorous, ongoing oversight if this option is pursued.

For families actively evaluating options, a practical, focused approach is essential. Schedule multi-visit observations at different times to gauge consistency in staff interactions and cleanliness. Request to see current care plans and medication administration records, and ask for direct access to the nurse manager or administrator. During visits, watch for how quickly aides respond to call lights, the cleanliness of bathrooms and hallways, and whether residents are being bathed and dressed with dignity. Seek unannounced visits and take notes on who is supervising shifts, how incident reports are handled, and whether family concerns are acknowledged with specific follow-ups. If any red flags arise, insist on clear, written assurances and a concrete timeline for improvements.

The bottom line is clear: Quality Care Of Waco can be a good fit for families who value personal, caring attention and are prepared to stay actively engaged in oversight. For those who cannot tolerate inconsistent leadership, maintenance challenges, or potential lapses in cleanliness and safety, alternatives are a wiser course. The decision hinges on balancing the undeniable warmth and dedication of many caregiving staff against the realities of an aging facility and variable administrative performance. In the end, a family's ability to monitor, advocate, and demand timely, respectful care will determine whether this community becomes a trusted home or a riskier choice to pass up in favor of a more consistently managed option.

Features

Housing

  • 202 resident community capacity 202 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Waco Regional (5 miles away) Waco Regional (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Quality Care of Waco is an assisted living community located in the charming city of Waco, TX. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.

Residents at Quality Care of Waco can take advantage of our numerous amenities such as a beauty salon for all their grooming needs, cable or satellite TV for entertainment, and a fully furnished living space for ultimate convenience. Our community also provides a computer center and Wi-Fi/high-speed internet access so residents can stay connected with loved ones or indulge in their personal interests.

For those who love outdoor activities, we have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. We also have a fitness room and wellness center to promote physical health and well-being.

Our dining options are exceptional, with restaurant-style dining available in our elegant dining room. We accommodate special dietary restrictions to ensure that each resident enjoys delicious meals tailored to their unique needs. In addition, our caring staff assists with meal preparation and service.

At Quality Care of Waco, we prioritize the well-being of our residents by providing 24-hour call system and supervision for their safety. Our staff is trained to provide assistance with daily living activities such as bathing, dressing, and transfers as needed. We also offer medication management services to ensure that residents adhere to their prescribed regimens.

To keep our residents engaged and entertained, we organize a variety of activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Our concierge services are available to assist residents with any additional needs they may have.

With several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals nearby, our location offers convenience for both residents and their families.

Quality Care of Waco provides a warm and supportive environment where seniors can live comfortably while receiving personalized care from our dedicated staff.

Nearby Places of Interest

This area of Waco, Texas is a well-rounded community offering a variety of amenities to suit the needs of seniors. With multiple places of worship nearby, individuals can find spiritual fulfillment within their neighborhood. Additionally, the proximity to hospitals and physicians ensures easy access to healthcare services. The diverse range of restaurants in the area provides plenty of dining options, catering to different tastes and preferences. Pharmacies are conveniently located for medication needs, and cafes offer a pleasant setting for socializing or enjoying a cup of coffee. For outdoor activities, residents can take advantage of nearby parks such as Lovers Leap and Kendrick Park. Overall, this area provides a comfortable environment with essential services that cater to the needs of seniors looking for a vibrant community to call home.

Places of Worship

  • Emmanuel United Anglican Church (0.3 miles)
  • First Presbyterian Church (1.8 miles)
  • First United Methodist Church of Waco (1.9 miles)

Hospitals

  • Hillcrest Baptist Medical Center (0.5 miles)
  • Waco Works Occupational Medicine (1.7 miles)
  • Ascension Medical Group Providence at Lake Shore (2.6 miles)
  • VA Hospital (3.2 miles)
  • VA Medical Center (3.2 miles)

Physicians

  • Fentress Cancer Center At Hillcrest (0.5 miles)
  • Hillcrest Senior Health Center (0.7 miles)
  • Family Health Center (0.8 miles)
  • Texas Oncology, P.A. (0.8 miles)
  • Waco Paramedical Services/ Paramedical Exams of Texas (1.6 miles)
  • James N Shinder PhD (1.8 miles)
  • Brazos Valley Eye Physicians (1.9 miles)

Restaurants

  • D's Mediterranean Grill (0.9 miles)
  • Las Trancas 2 (1.2 miles)
  • The Ranchito (1.2 miles)
  • Shipley Do-Nuts (1.3 miles)
  • Krispy Chicken (1.5 miles)
  • Chuck's Pizza Pasta & Wings (1.7 miles)
  • Slow Rise Slice House (1.8 miles)

Pharmacies

  • Walgreens (1.5 miles)
  • H-E-B Pharmacy (2 miles)
  • Percy Medicine (2.2 miles)
  • Octapharma Plasma (2.4 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (2.6 miles)

Cafes

  • Alpha Omega (1.8 miles)
  • Dichotomy Coffee & Spirits (2 miles)
  • Starbucks (2.1 miles)
  • Rosa's Cafe (2.1 miles)
  • Magnolia Press (2.1 miles)
  • Panera Bread (2.5 miles)
  • Dutch Bros Coffee (2.5 miles)

Parks

  • Lovers Leap (2.3 miles)
  • Kendrick Park (3 miles)

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