Visiting Angels is a senior community in Waco, TX.
Information last verified:
3833 Franklin Ave, Waco, TX 76710
For more information about senior living options: (866) 208-4318
4.6 from 77 reviews
5 stars
69
4 stars
0
3 stars
0
2 stars
2
1 stars
6
Overall Review of Visiting Angels
common24 reviews mention this
Caregivers are described as attentive
Residents and families repeatedly describe caregivers as attentive and responsive to day-to-day needs.
A large number of reviewers describe caregivers who are friendly, caring, and quick to respond when concerns come up. Several families mention caregivers being phone-call available, leaving daily notes, and staying dependable over stretches of time. There are also mentions of help with practical support like cooking, showers, dressing, and shopping alongside emotional support during illness and hospice transitions.
common13 reviews mention this
Care coordination and matching stand out
Reviewers often credit the team for being professional about care planning and caregiver fit.
Many reviewers highlight the office and coordination side of the service, including getting setup quickly and building a care plan that feels personalized. Several also describe prompt replacement of a caregiver when the first match was not meeting expectations, along with staff or managers being willing to adjust for a better fit. A few reviewers specifically mention support in managing complex situations such as dementia care and coordinating alongside hospice.
common8 reviews mention this
Support for dementia and serious illness
Multiple reviews describe help with dementia care and serious, declining-health situations.
Several families mention dementia support, including companions and caregiving for residents who need close attention. One reviewer describes a caregiver as punctual and detailed in daily notes, which became especially important as hospice services were added. Other reviewers describe respite and meaningful support for loved ones navigating hospice or late-stage illness while staying in home settings.
caveat5 reviews mention this
Reliability concerns show up
A recurring concern is inconsistent scheduling and caregiver reliability.
Some reviews report missed times, last-minute scheduling issues, and situations where no caregiver was available when needed. A reviewer also describes a pattern of caregivers leaving or being unavailable, forcing schedule changes for families who live far away and rely on specific care windows. Others describe breakdowns in communication and mismatches between requested tasks and what was actually provided.
caveat3 reviews mention this
Billing accuracy is questioned
Some reviewers advise checking bills closely due to billing disputes.
A few reviewers raise billing concerns, including overlapping hours being charged when only one caregiver was needed at a time. Another reviewer reports being charged overtime repeatedly and describes differences between what caregivers were paid and what the family was billed. One reviewer also mentions getting a past-due collection notice after their loved one had already passed, urging families to confirm billing details carefully.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Transportation
Waco Regional (7 miles away)
Nearby Places of Interest
This part of Waco, Texas, offers a convenient and diverse array of amenities for senior living. With several restaurants nearby such as La Fiesta Restaurant & Cantina and Cheddar's Scratch Kitchen, there are plenty of dining options to choose from. For medical needs, there are hospitals like VA Hospital and Hillcrest Baptist Medical Center within a short distance. Additionally, pharmacies like Walgreens and CVS Pharmacy are easily accessible for medication needs. Parks like Kendrick Park provide opportunities for outdoor recreation and relaxation. Places of worship such as First United Methodist Church of Waco and Emmanuel United Anglican Church offer spiritual support for those seeking it. Overall, this area provides a well-rounded environment with essential services for seniors looking to settle down in Waco.
Restaurants
La Fiesta Restaurant & Cantina (0.1 miles)
Cheddar's Scratch Kitchen (0.2 miles)
Raising Cane's Chicken Fingers (0.3 miles)
Chick-Fil-A (0.4 miles)
On The Border Mexican Grill & Cantina (0.5 miles)
Freebirds World Burrito (0.5 miles)
Golden Corral (0.7 miles)
Cafes
Rosa's Cafe (0.2 miles)
King's Landing Games (1.1 miles)
Starbucks (1.6 miles)
Starbucks (1.7 miles)
Magnolia Table (1.8 miles)
Starbucks (2.1 miles)
Panera Bread (2.2 miles)
Hospitals
Waco Works Occupational Medicine (0.3 miles)
VA Hospital (1.2 miles)
VA Medical Center (1.2 miles)
Hillcrest Baptist Medical Center (2.2 miles)
Physicians
Waco Paramedical Services/ Paramedical Exams of Texas (0.3 miles)
Elite Sports Medicine (1.1 miles)
Bednarz Paul A MD Bednarz, Paul, Anthony, MD (1.1 miles)
Older adults with urinary tract infections (UTIs) often present atypical symptoms, complicating diagnosis due to factors like incomplete bladder emptying and chronic health conditions that increase their susceptibility. Effective management involves prompt treatment with antibiotics, hydration, and preventive strategies while minimizing antibiotic resistance and focusing on holistic care approaches.
California's Form 602A is a vital tool for evaluating the health needs of seniors seeking residential care, detailing their medical conditions and daily living requirements to ensure proper service alignment. This standardized form enhances communication among physicians, families, and facilities, serving as a regulatory measure for admissions and ongoing care while adapting to changing healthcare practices.
The overview of blood pressure management for seniors emphasizes the importance of monitoring and interpreting blood pressure readings, noting that normal ranges can vary due to age-related factors and individual health conditions. It highlights tailored guidelines for systolic and diastolic levels, the necessity of early detection and consistent management to prevent serious health complications, and advocates for personalized care strategies that incorporate lifestyle changes and medication adherence.
Visiting Angels photos
×
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
Waco Regional (7 miles away)
Upscale, spacious cottages with private garages and a friendly independent-living community.
Urinary Tract Infections in Older Adults: Comprehensive Insights on Symptoms, Treatment, and Prevention
California's Form 602A: An In-Depth Examination of Senior Care Assessment
Comprehensive Look at Senior Blood Pressure Charts: Normal and Elevated Levels by Age