Reunion Plaza Healthcare & Rehabilitation in Tyler, TX
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Reunion Plaza Healthcare & Rehabilitation is a nursing home community in Tyler, TX.
Information last verified:
1401 Rice Road, Tyler, TX 75703
For more information about senior living options: (866) 208-4318
Cleanliness impressions range from very clean to run-down and foul-smelling.
Some residents and families describe the building as very clean and well kept, including pleasant, tidy rooms. Other reviewers report strong smells, a dirty or run-down appearance, and issues like broken or chipped areas. A few comments also tie cleanliness problems to meals and comfort during visits.
Several reviewers describe slow responses when they needed help.
Multiple reviews mention difficulty reaching staff by phone and long waits for assistance. Others describe call lights going unanswered for extended periods, including situations where residents felt they were left waiting while unable to move. A couple of families also describe follow-up and service timing not matching what they requested.
Therapy staff are repeatedly described as effective and supportive.
When residents discuss rehabilitation, reviewers often single out the nursing team alongside PT/OT as helpful during recovery. Several comments tie positive progress and day-to-day support to the therapy experience after surgeries and injuries. A minority of reviews are negative about rehab outcomes, including concerns about recovery care.
Food reviews run from “really good” to “terrible.”
Some visitors report the food as good, and others mention meals as part of a positive overall visit or event. Other reviewers report very poor meals and unpleasant conditions that affected eating comfort. Because these comments conflict, dining may depend on the specific stay and circumstances.
Residents and families describe meaningful activities and celebrations.
Several reviewers appreciate planned events and group activities, including holiday celebrations and family-involved crafts. One family highlights support from the activity director for keeping a loved one engaged over time. Others describe community get-togethers that made visits more enjoyable.
Many reviews say staff are caring, polite, and responsive to families.
Across many comments, reviewers describe staff members as friendly, helpful, and attentive—from admissions and housekeeping to nursing and therapy. Families also mention feeling updated and supported during their loved one’s stay. Some negative reviews do critique supervision and staffing responsiveness, but positive staff interactions appear frequently.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
80 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Tyler Pounds (6 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesReunion Plaza Healthcare & Rehabilitation is located at 1401 Rice Road, Tyler, TX 75703 in Smith County, Texas
Reunion Plaza Healthcare & Rehabilitation on seniors.fyi includes 12 photos including images showing interior, healthcare, windows, bathroom, bedroom, living room, dining, lighting, and more.
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Interior
Outdoors
Decor
Living Room
Bedroom
Windows
Dining
Kitchen
Outdoor
Bathroom
Exercise Equipment
Healthcare
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