The Resort at Texas City

Pros

• The aides are excellent, providing compassionate care for residents' physical and emotional needs.
• Nursing staff is friendly and the Director of Nursing (DON) is caring and compassionate.
• Therapy has been effective, with patients achieving significant improvements in mobility and range of motion.
• The facility is clean and well-maintained, without unpleasant odors commonly associated with nursing homes.
• Residents are encouraged to socialize and participate in various activities organized by the staff.
• Positive experiences reported with specific staff members who demonstrate good bedside manners and professionalism.
• Many families appreciate the location of the facility, making it convenient for visits.
• Overall satisfaction expressed by some families regarding their loved ones' care at the facility despite its limitations.

Cons

• The nursing staff is described as rude and slow to respond to residents' needs, often leaving them unattended for long periods.
• There are complaints about the inadequate care provided by CNAs, including neglecting to change residents who are wet or provide basic assistance.
• Several reviewers mention a lack of communication among staff members across shifts, leading to confusion and unmet needs for residents.
• The food served is consistently criticized for being barely edible and often served cold or at room temperature.
• The facility is reported to be understaffed, with a high nurse-to-patient ratio that affects the quality of care.
• Residents frequently go without showers or proper hygiene, leading to concerns over cleanliness and dignity.
• Comments indicate that the overall attitude of staff can be dismissive and lacking in compassion towards residents.

Review

The experiences of families and residents at Gulf Health Care Center highlight a complex picture of care that veers from commendable to deeply concerning. Many reviews reflect a range of issues regarding staffing, cleanliness, communication, and the overall quality of care provided to patients. While some residents report positive experiences with physical therapy and certain caregivers, others have expressed dissatisfaction with the general management, staff responsiveness, and basic hygiene practices.

In instances where family members have entrusted their loved ones to this facility for rehabilitation or long-term care, there is an ongoing concern about the adequacy of support. One reviewer lamented the experience of their mother being left unattended for long periods, emphasizing that the nurse aides often failed to respond promptly to calls for assistance. In stark contrast, another highlighted specific aides as excellent caretakers who showed compassion and attentiveness towards residents. These mixed experiences reveal significant variability in caregiving quality across different staff members.

Food service has also emerged as a point of contention among reviewers. While some reported enjoying meals prepared at the facility, others found the food barely edible or served at incorrect temperatures. Repeated complaints alluded to missing items like fresh salads and poor presentation—many asserting that changes in menu variety could significantly enhance their dining experience. A review suggested creative ideas for improving meal offerings by incorporating gourmet dishes which would not only provide nutrition but also uplift residents' spirits.

Another theme emerging from these reviews pertains to cleanliness and maintenance within the facility itself. Despite claims that Gulf Health Care maintains a clean environment free from unpleasant odors often associated with nursing homes—a positive note mentioned by some reviewers—other accounts depicted dire situations where personal hygiene neglect was evident. For example, one individual recounted how their husband was left in soiled clothing almost daily without proper attention from staff tasked with his care.

Communication appeared as another critical area where improvements are necessary. Families expressed frustration over inadequate updates on their loved ones' conditions or incidents occurring within the facility. This lack of consistent communication can contribute to feelings of distrust among families who are already grappling with the challenges tied to placing a loved one in nursing care.

Finally, it’s clear that while dedicated staff members exist within Gulf Health Care Center providing excellent individual care—particularly in therapy settings—it is crucial for management to address overarching systemic issues affecting day-to-day operations. This includes fostering effective communication between shifts regarding resident needs and enhancing training programs aimed at enriching caregiver skills in responding appropriately to both physical and emotional needs of residents.

As such diverse narratives emerge from those connected to Gulf Health Care Center—ranging from heartwarming stories of healing and recovery through tailored therapies, juxtaposed with anguished pleas for better management—the pathway forward will likely involve crucial reflections on operational standards in hopes of curtailing negative experiences while amplifying success stories within this community-focused healthcare structure.

Hospitals

• Gulf Health Care Center-Texas City (0 miles)
• A1 Medical Imaging Open MRI of Texas City (5.2 miles)
• Dva Renal Healthcare Incgam (9.6 miles)

Restaurants

• Bahama Buck's (0.5 miles)
• Rosario's Flying Pizza (1 miles)
• McDonald's (4.3 miles)
• Sonic Drive-In (4.8 miles)
• Topwater Grill (4.9 miles)
• Kelley's Country Cookin (4.9 miles)
• Olive Garden (5.8 miles)

Physicians

• Wright Thomas E III DDS (0.5 miles)
• Orthopedic Clinic of Galveston County Associates (3.4 miles)
• Mainland Medical Center (3.5 miles)
• Dr Acharya Cardiologist (3.6 miles)
• Mainland Surgical Associates (3.6 miles)
• Mainland Pulmonary Associates (3.6 miles)
• Mainland Primary Care Physicians (3.6 miles)

Pharmacies

• CVS Pharmacy (0.7 miles)
• Walgreens (0.9 miles)
• Hart Pharmacy (3 miles)
• Comprehensive Pharmacy (3.6 miles)
• CVS Pharmacy (9.3 miles)
• CVS Pharmacy (9.5 miles)
• Walgreens (9.8 miles)

Parks

• Highland Bayou Park (4.5 miles)
• Tiki Island Park (7.5 miles)
• Galveston Island Palms (9.5 miles)
• Hometown Heroes Park (10.6 miles)

Places of Worship

• First Baptist Church Of Texas City (5.6 miles)

Cafes

• Shipley Do-Nuts (9.5 miles)
• Starbucks (9.8 miles)
• Red Light Coffee Roasters (10.3 miles)
• Sugar Bean Coffee and Cream (10.3 miles)
• Starbucks (10.4 miles)
• MOD Coffeehouse (10.6 miles)