The Phoenix Post - Acute Care in Texas City, TX
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Information last verified:
519 Ninth Avenue N, Texas City, TX 77590
For more information about senior living options: (844) 490-3973
The nurses were patient, attentive, and treated her with dignity and kindness every day. They truly cared about her as a person, not just medically. The physical therapy team was incredible, encouraging and celebrating every small victory along the way. Their dedication helped her regain mobility and build confidence. The staff made visitors feel welcome and special. The facility is clean, safe, and staffed with friendly, helpful people. Kayla, the admissions director, made the admissions process smooth and easy. The administration and leadership are compassionate and genuinely care about residents’ well-being. The Phoenix Post-Acute has a caring culture with staff who go above and beyond. Russell and the leadership regularly demonstrate dedication to residents’ well-being.
The Phoenix was described as an absolute nightmare, with claims of deception about visitation and poor care. The facility smelled like urine and felt unsafe. Meals were reported as arriving cold, with long delays to be cleaned. During a diaper change, there was only one nurse present, leading to a resident’s fall. Some staff were described as rude and not caring. The reviewer alleged that the director lied to have their relative removed. No visitation was allowed after quarantine, causing significant frustration.The Phoenix Post - Acute Care is best suited for families seeking a high-touch post-acute rehab environment where mobility recovery and personal dignity sit at the center of care. The community shines for residents who arrive weak or dependent and want to reclaim independence through focused nursing support and aggressive physical therapy. Families should expect a culture that emphasizes individualized attention, with staff who know residents by name, celebrate small victories, and treat recovery as a shared mission. For those whose top priority is restoring walking and daily function after hospitalization, this facility consistently delivers measurable progress, often reconstituting confidence as much as strength.
That said, some families may want to consider alternatives if certain non-clinical priorities are nonnegotiable. If dining quality and culinary variety are paramount, or if a pristine, uniformly odor-free environment across all units is non-negotiable, there are other options worth evaluating. Likewise, facilities with a dedicated dementia unit or more predictable, uniform staffing across all shifts may better fit families navigating severe memory impairment or highly sensitive schedules. A few reviews flag variability in attentiveness and responsiveness, and for those who require flawless consistency in every interaction, it can be prudent to explore other communities with more uniform staffing patterns or more stringent quality-control histories.
The main advantages, exceptional nursing care, vigorous rehabilitation, and strong leadership, often offset the stated drawbacks. The therapy team’s emphasis on encouragement and gradual progression translates into real mobility gains, sometimes restoring the ability to walk after a period of weakness. Nursing staff are repeatedly described as patient, kind, and principled, delivering care with dignity and personalized attention. When a concern arises, the facility’s leadership and communications system tend to respond with transparency and engagement, keeping families informed about health changes, falls, or routines. In short, the core strengths in clinical care, rehab outcomes, and staff dedication create a solid offset to some complaints about meals or occasional service delays.
Leadership and day-to-day culture are standout differentiators. The DON and the administrative team are frequently praised for ensuring residents’ needs are met and for maintaining a respectful, family-centered atmosphere. The administration’s hands-on involvement, whether it is coordinating care plans, arranging community-building activities, or personally checking in with families, helps create trust and a sense of security. Residents benefit from a welcoming environment described as homelike, with engaging activities and visible effort to keep the community active. Positive reports of improved security procedures, streamlined check-in, and proactive communication reinforce the impression that management genuinely prioritizes resident safety and family peace of mind.
Communication with families is another area where the Phoenix typically excels, and it often becomes the deciding factor for families weighing alternatives. Several reviews highlight timely updates when a resident experiences a health change, admissions, or logistics like therapy scheduling. The presence of an activity director who fosters connection and celebrates residents’ moments helps families feel involved and reassured. The iPad-enabled family communication program, coupled with regular staff responsiveness, translates to fewer anxious calls and greater confidence that loved ones are receiving continuous attention. This culture of openness is a meaningful counterweight to reports of occasional call-button delays or sporadic lapses in routine tasks.
Ultimately, the decision hinges on weighted priorities. For families prioritizing substantive rehab outcomes, meaningful mobility gains, and a compassionate, visible care team, The Phoenix Post - Acute Care represents a compelling option worth pursuing aggressively. Prospective residents should plan a visit with a targeted agenda: observe therapy sessions, talk with the floor nurse managers about response times, and assess the dining area and kitchen staff for consistency and warmth. Ask admissions about the continuity of the care team, the availability of the director for problem-solving, and the specific supports offered for residents with progressive needs. Confirm that the facility can tailor services to Medicare or other insurance requirements and that there is clear, ongoing communication with families about each resident’s plan.
If the emphasis remains on dazzling dining, perfectly odor-controlled rooms, or unwavering day-to-day uniformity across shifts, shopping other communities may pay dividends. Yet for families whose priority is a robust rehab trajectory, a nurturing staff, and a governance structure that treats residents like family, The Phoenix Post - Acute Care stands out as a practical, experienced choice. It is a facility that delivers concrete mobility gains, deeply appreciates family involvement, and sustains a culture where dignity, respect, and personalized attention drive daily care. The decision should center on rehab goals, tolerance for occasional non-clinical imperfections, and confidence in the leadership’s ability to keep the resident moving toward greater independence.
134 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Phoenix Post is an assisted living community located in Texas City, TX that offers a wide range of amenities and care services to meet the needs of its residents. The community provides a comfortable and homelike environment with fully furnished accommodations and private bathrooms. Residents can enjoy various activities and socialization opportunities including access to a beauty salon, gaming room, small library, fitness room, and outdoor space. There is also a dining room where restaurant-style meals are served, with special dietary restrictions accommodated.
Care services provided at The Phoenix Post include 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. A mental wellness program is offered to support the emotional well-being of residents. Medication management is available to ensure proper administration of medications, along with assistance in meal preparation and service for those who require it. The community operates transportation services for non-medical needs as well as transportation arrangements for doctors' appointments.
Residents at The Phoenix Post have access to concierge services that can assist with various needs. Planned day trips and scheduled daily activities are organized to keep residents engaged and entertained. Fitness programs are also available to promote physical health.
Furthermore, The Phoenix Post is conveniently located near three pharmacies, two physicians' offices, two restaurants, and one hospital, ensuring easy access to healthcare facilities and amenities within the local area.
Overall, The Phoenix Post offers a comprehensive assisted living experience with a focus on providing quality care services along with an array of amenities and activities that enhance the overall well-being of their residents.
The Phoenix Post - Acute Care is located at 519 Ninth Avenue N, Texas City, TX 77590 in Galveston County, Texas
The Phoenix Post - Acute Care on seniors.fyi includes 8 photos including images showing interior, decor, healthcare, lighting, windows, waiting area, painting, physical therapy, and more.
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