The Carlyle At Stonebridge Park in Southlake, TX

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  • Interior

    A cozy living room with comfortable seating, large windows, and a round table.
  • Decor

    A peaceful chapel interior with wooden pews and a stained glass window.
  • Building

    A decorative brick sign with a building in the background, surrounded by landscaping.
  • Architecture

    A large residential home with a spacious driveway and landscaped front yard under a clear blue sky.
  • Windows

    A small chapel interior with wooden pews, stained glass windows, and warm lighting.
  • Dining

    A cozy kitchen and dining area with wooden furniture and colorful tiles.
  • Landscaping

    A beautifully designed brick house with well-maintained landscaping under a clear blue sky.
  • Seating

    A small chapel interior with pews, an altar, and a piano, featuring a stained glass window.

The Carlyle At Stonebridge Park in Southlake, TX

Information last verified:

170 Stonebridge Lane, Southlake, TX 76092

For more information about senior living options: (844) 490-3973

3.8 from 178 reviews
5 stars
115
4 stars
7
3 stars
5
2 stars
6
1 stars
45

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Overall Review of The Carlyle At Stonebridge Park

Pros

  • pro The Physical and Occupational Therapy teams were amazing—kind, attentive, and professional.
  • pro Jade Smart consistently handles every situation with grace and professionalism, making families feel heard and cared for.
  • pro Connie Cain goes above and beyond in care and is an excellent example of how things should be done.
  • pro Brionna is a compassionate, patient nurse who explains care clearly and keeps families informed.
  • pro The kitchen staff, including Elsie, are praised for meals prepared with heart and friendly service.
  • pro The DON and ADON are highly regarded for listening to concerns and guiding care.
  • pro The staff are described as caring and dedicated, with many individuals going the extra mile for residents.
  • pro Aphra, the Lifestyle Director, is an amazing asset, bringing kindness, professionalism, and engaging activities.

Cons

  • pro The staffing is described as the biggest issue, with new faces daily, constant turnover, and overwhelmed staff.
  • pro CNAs care for 20+ patients and LVNs pass meds to 30+ patients, making proper care physically impossible.
  • pro Call lights go unanswered for over an hour, especially at night, with nurses turning them off and not returning.
  • pro Training is minimal, with new hires on the floor after only about two days.
  • pro There are at least five ambulance calls per week, which is concerning.
  • pro Medication management is seriously flawed, with PRN meds given daily and poor tracking.
  • pro Administrative failures include delayed discharge planning, unarranged transportation, and lack of a social worker to advocate for patients.
  • pro Administrators are described as dismissive and unaccountable, with poor follow-through on family questions and concerns.
  • pro Residents experience neglected care, such as missed baths, delayed pain medications, and leaving patients dirty or in pain for long periods.
  • pro Hand hygiene is reportedly abysmal, contributing to infections and safety concerns.

Review

The Carlyle at Stonebridge Park is best suited for families seeking a rehab-focused placement where skilled physical therapy and occupational therapy drive outcomes, and where residents can benefit from a polished, hotel-like environment combined with strong dining and activity programs. It works best for short- to moderate-term stays tied to recovery from surgery or illness, when a resident’s family can actively participate in care planning and daily oversight. In this setting, the overlay of attentive therapists, a lively activities director, and meals that residents praise can make a meaningful difference in recovery pace and mood. However, this facility is not automatically the right fit for those who require near-constant hands-on care, precise medication management, or seamless discharge coordination without serious family involvement and vigilant oversight.

Alternatives become worth considering for any family that cannot commit to intensive daily engagement or who prioritize consistent, error-free operations. There are repeated reports of persistent staffing gaps, with high turnover, uneven nurse presence, and delayed response to call lights. Medication management is repeatedly highlighted as a risk area, including “as needed” prescriptions being given too liberally and inconsistent documentation. Administrative friction, delays in discharge planning, sporadic social work support, and mixed communication from leadership, creates situations where families must step in to push for timelines, orders, and equipment. For long-term care where day-to-day predictability and minimal family intervention are priorities, a facility with steadier staffing and clearer governance should be on the shortlist.

Still, the core clinical upside is hard to overlook. The rehab program and therapists frequently earn high praise for competence, empathy, and results. Several residents and families laud how quickly and effectively therapy helps regain function, with anecdotes of strong nursing care when it’s delivered by reliable team members. The culinary and dining experience receives consistent, enthusiastic notes, and the kitchen staff are repeatedly described as compassionate and responsive to individual dietary needs. Visitors also highlight a range of engaged staff, from restorative aides to activity directors, who bring warmth and a sense of community to daily routines. In short, when the care team operates smoothly, the Carlyle delivers tangible progress and a meaningful quality-of-life upswing.

Where the gaps show up, they matter. The most consequential concerns center on staffing capacity and management practices. Understaffing translates into long call-light wait times, uneven medication administration, and occasional lapses in basic hygiene and comfort. Administrative shortcomings, ranging from incomplete discharge preparations to inconsistent social work outreach, create friction for families trying to map care transitions and home health needs. Several reviewers report loud inconsistencies across shifts, with some days staffed by truly capable nurses and CNAs and other days where care feels reactive rather than proactive. These realities do not erase the positives in therapy or dining, but they do tilt the risk-reward balance toward caution for anyone who cannot monitor daily operations closely.

To make an informed decision, approach the Carlyle with a concrete plan. Schedule a tour that emphasizes not only the beauty and food but also the cadence of daily care: ask for the census on each shift, request a real-time rundown of who handles medications, and probe the system for medication reconciliation and near-miss reporting. Seek specifics on discharge coordination: who supervises DME orders, home health referrals, and transport logistics, and how quickly follow-through occurs when plans stall. Meet the social worker and request examples of recent discharge success stories, as well as current residents’ representatives who can share candid experiences. During interviews, press for transparency about staffing levels after shifts change and how leadership responds when concerns are raised. A cautious, prepared family will uncover whether the current leadership and frontline teams can deliver consistent, safe care over the stay.

In the end, the Carlyle at Stonebridge Park presents a dichotomy: it can be an excellent catalyst for recovery when therapy teams and attentive staff are on their game, yet it can become a source of stress and risk when understaffing and administrative gaps appear. Families who can commit to close daily oversight, implement robust communication channels with the care team, and push for clear discharge pathways will likely see the strongest value. For those who cannot provide that level of oversight, or who prioritize steady day-to-day reliability with minimal family intervention, exploring alternatives with steadier staffing and more predictable operations is prudent. The facility’s strongest advocates, staff who consistently demonstrate empathy, competence, and proactive problem-solving, make a compelling case for placement, but only if these anchors are reliably present across shifts and departments.

Features

Housing

  • 112 resident community capacity 112 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (9 miles away) Dallas-Fort Worth International (9 miles away)
  • Dallas Love (21 miles away) Dallas Love (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Carlyle at Stonebridge Park in Southlake, TX is a senior living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon where residents can get their hair and nails done, as well as cable or satellite TV in every apartment for entertainment. Community-operated transportation is provided to help residents with their transportation needs.

For those who enjoy technology, there is a computer center with internet access available. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Additionally, each apartment is fully furnished and has a kitchenette for convenience.

The Carlyle at Stonebridge Park also prioritizes residents' physical well-being with a fitness room and outdoor space for exercise and relaxation. A gaming room provides entertainment options, while a small library caters to those who love reading.

Care services provided include 24-hour call system and supervision to ensure residents' safety and security. Assistance with daily living activities such as bathing, dressing, and transfers is available if needed. Medication management and diabetes diet are also provided to ensure residents' health needs are met.

The community prides itself on its mental wellness program which focuses on the overall emotional well-being of residents. Special dietary restrictions are accommodated to meet individual needs.

Residents can participate in various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community. For added convenience, concierge services are offered to assist with any additional requests or concerns.

Located near cafes, pharmacies, physicians, restaurants, places of worship, and hospitals, The Carlyle at Stonebridge Park ensures easy access to essential services outside the community.

Overall, this assisted living community aims to provide a comfortable and fulfilling lifestyle for seniors in Southlake, TX through its comprehensive amenities and care services.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (1.8 miles)
  • Keller Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)

Restaurants

  • Whataburger (1.7 miles)
  • Chick-Fil-A (2.3 miles)
  • Chick-Fil-A (2.4 miles)
  • Sonic Drive-In (2.8 miles)
  • The Barn at Deloitte University (3.4 miles)
  • Moxie's Grill & Bar (3.5 miles)
  • The Cheesecake Factory (3.5 miles)

Physicians

  • North Hills Family Medicine (2.4 miles)
  • Keller Family Medical Center (2.8 miles)
  • All-Star Orthopaedics (3 miles)
  • Cornerstone Family & Sports Medicine (3 miles)
  • Lighthouse Family Medicine (3.6 miles)
  • Fem Centre (3.8 miles)
  • Texas Digestive Disease Consultants: Southlake (4.6 miles)

Places of Worship

  • Keller United Methodist Church (2.4 miles)
  • First Baptist Church of Keller (3.6 miles)
  • Gateway Church (3.7 miles)
  • Gateway Church (3.8 miles)
  • Wellspring Church (4.1 miles)
  • St Elizabeth Ann Seton Catholic Church (4.4 miles)

Hospitals

  • Methodist Southlake Hospital (2.8 miles)
  • Baylor Scott & White Hospital Medicine - Grapevine (5.5 miles)
  • Cook Children's Urgent Care Alliance (7 miles)
  • Texas Health Harris Methodist Hospital Alliance (7 miles)

Cafes

  • The Market (3.3 miles)
  • Rosa's Cafe (5.1 miles)
  • Starbucks (5.4 miles)
  • Roots Coffeehouse (5.9 miles)
  • Starbucks (6 miles)
  • Starbucks (7.2 miles)

Parks

  • Capp Smith Park (6 miles)
  • Bedford Bark Park (6.5 miles)

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