The Carlyle At Stonebridge Park

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  • Interior

    A cozy living room with comfortable seating, large windows, and a round table.
  • Decor

    A peaceful chapel interior with wooden pews and a stained glass window.
  • Building

    A decorative brick sign with a building in the background, surrounded by landscaping.
  • Architecture

    A large residential home with a spacious driveway and landscaped front yard under a clear blue sky.
  • Windows

    A small chapel interior with wooden pews, stained glass windows, and warm lighting.
  • Dining

    A cozy kitchen and dining area with wooden furniture and colorful tiles.
  • Landscaping

    A beautifully designed brick house with well-maintained landscaping under a clear blue sky.
  • Seating

    A small chapel interior with pews, an altar, and a piano, featuring a stained glass window.

The Carlyle At Stonebridge Park

170 Stonebridge Lane, Southlake, TX 76092

For more information about senior living options: (844) 490-3973

2.2 from 68 reviews
5 stars
12
4 stars
6
3 stars
4
2 stars
6
1 stars
40

Skilled Nursing Facility

Overall Review

Pros

  • pro The rooms at the facility are described as nice and excellent.
  • pro Many reviewers noted that the food served is delicious.
  • pro Some staff members were recognized for being friendly and willing to help.
  • pro One reviewer expressed appreciation for the compassionate care provided over the past two years.
  • pro The facility was praised for its cleanliness and compliance with COVID requirements.
  • pro A specific employee, Mr. Caldwell, received commendation for his helpfulness during the admissions process.
  • pro Another reviewer acknowledged improvements in care and activities at the facility.
  • pro The facility’s appearance is described as attractive by several reviewers.

Cons

  • pro The staff is described as incompetent, rude, and insensitive, with many residents feeling ignored and forgotten.
  • pro There are multiple accounts of medication mishaps and delays, leading to serious health issues for residents.
  • pro Residents have been left in soiled conditions for hours without assistance, highlighting neglect in personal care.
  • pro Families frequently report a lack of communication from the management regarding their loved ones' care and condition.
  • pro Incidents of physical harm, such as falls and bedsores, are noted due to inadequate supervision and support.
  • pro Some reviews mention that staff members appear more focused on their appearance than on responding to call lights or assisting residents.
  • pro Overall dissatisfaction with the quality of care provided at the facility, with families expressing regret about choosing this place for their loved ones.

Review

The Carlyle at Stonebridge Park has garnered a diverse range of reviews from families and residents alike, revealing a stark contrast between the polished facade of the facility and the troubling experiences reported by many. While some patrons laud the cleanliness of the rooms and quality of food, numerous accounts paint a more disturbing picture regarding staff behavior and overall care provided to residents.

One pervasive theme throughout these reviews is dissatisfaction with the staffing situation. Many family members express frustration over what they describe as incompetent personnel who have failed to provide adequate care for their loved ones. Reports indicate that some residents are left unattended for extended periods, often in distressing circumstances. For instance, several reviewers recounted instances where elderly patients were found lying in soiled conditions or crying for help while staff members appeared disengaged or preoccupied with personal grooming. Such neglect can have dire consequences; one reviewer noted an elderly individual experienced a seizure due to incorrect medication administration, underscoring significant concerns about safety and oversight.

Another alarming aspect highlighted in multiple reviews is the apparent management turnover within The Carlyle. Families noted that there had been four different managers in just over a year—a statistic that speaks volumes about internal issues within the establishment. Staff members themselves reportedly acknowledge the facility’s shortcomings, suggesting systemic problems that may extend beyond any individual employee's performance. The inconsistent leadership could lead to fragmented care practices and poor morale among workers, which ultimately impacts patient health outcomes severely.

The disparity between appearance and reality is striking in many accounts. Although several patrons remarked on the facility's clean environment and appealing aesthetic—often citing it as misleading—others expressed sheer horror at witnessing neglect firsthand. One family member described watching their loved one cry out for help from an inaccessible position while staff were drawn away by other tasks or complaints from more vocal families. This pattern of inattentiveness was echoed by those commenting on issues related to meal times, where families often felt obligated to intervene directly to ensure their relatives received nourishment due to inadequate attention from caregivers.

Moreover, personal hygiene standards were frequently cited as alarmingly low across various reviews. In one account, a resident suffering from illness was reportedly denied assistance with basic hygiene needs for days on end—a troubling indictment of patient care protocols at The Carlyle. Other reviewers lamented communication failures when attempting to inquire about their loved one's well-being or medical status; indeed, many experienced difficulty getting timely updates or responsive communication from nursing staff during critical times.

Despite these dismal reports, not every review painted such a grim picture—some praised specific individuals for their compassion and dedication toward patient care—but such positive remarks seemed like isolated incidents against a wider backdrop of systemic failings. Instances where families felt compelled to advocate tirelessly for their loved ones' needs highlight both desperation and anger over perceived institutional unresponsiveness.

In conclusion, while The Carlyle at Stonebridge Park boasts attractive surroundings and has occasional commendable staff members dedicated to quality care, numerous reviews suggest serious deficiencies that raise red flags about overall patient management practices within this skilled nursing facility. Prospective residents and their families are advised to carefully assess these alarming testimonials before making decisions regarding admission into this establishment—what may initially seem like an ideal choice could mask unsettling truths beneath its polished exterior.

Features

Housing

  • 112 resident community capacity 112 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (9 miles away) Dallas-Fort Worth International (9 miles away)
  • Dallas Love (21 miles away) Dallas Love (21 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Carlyle at Stonebridge Park in Southlake, TX is a senior living community that offers a wide range of amenities and care services for its residents. The community features a beauty salon where residents can get their hair and nails done, as well as cable or satellite TV in every apartment for entertainment. Community-operated transportation is provided to help residents with their transportation needs.

For those who enjoy technology, there is a computer center with internet access available. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff. Additionally, each apartment is fully furnished and has a kitchenette for convenience.

The Carlyle at Stonebridge Park also prioritizes residents' physical well-being with a fitness room and outdoor space for exercise and relaxation. A gaming room provides entertainment options, while a small library caters to those who love reading.

Care services provided include 24-hour call system and supervision to ensure residents' safety and security. Assistance with daily living activities such as bathing, dressing, and transfers is available if needed. Medication management and diabetes diet are also provided to ensure residents' health needs are met.

The community prides itself on its mental wellness program which focuses on the overall emotional well-being of residents. Special dietary restrictions are accommodated to meet individual needs.

Residents can participate in various activities including fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the community. For added convenience, concierge services are offered to assist with any additional requests or concerns.

Located near cafes, pharmacies, physicians, restaurants, places of worship, and hospitals, The Carlyle at Stonebridge Park ensures easy access to essential services outside the community.

Overall, this assisted living community aims to provide a comfortable and fulfilling lifestyle for seniors in Southlake, TX through its comprehensive amenities and care services.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (1.8 miles)
  • Keller Pharmacy (2.1 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.3 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.4 miles)

Restaurants

  • Whataburger (1.7 miles)
  • Chick-Fil-A (2.3 miles)
  • Chick-Fil-A (2.4 miles)
  • Sonic Drive-In (2.8 miles)
  • The Barn at Deloitte University (3.4 miles)
  • Moxie's Grill & Bar (3.5 miles)
  • The Cheesecake Factory (3.5 miles)

Physicians

  • North Hills Family Medicine (2.4 miles)
  • Keller Family Medical Center (2.8 miles)
  • All-Star Orthopaedics (3 miles)
  • Cornerstone Family & Sports Medicine (3 miles)
  • Lighthouse Family Medicine (3.6 miles)
  • Fem Centre (3.8 miles)
  • Texas Digestive Disease Consultants: Southlake (4.6 miles)

Places of Worship

  • Keller United Methodist Church (2.4 miles)
  • First Baptist Church of Keller (3.6 miles)
  • Gateway Church (3.7 miles)
  • Gateway Church (3.8 miles)
  • Wellspring Church (4.1 miles)
  • St Elizabeth Ann Seton Catholic Church (4.4 miles)

Hospitals

  • Methodist Southlake Hospital (2.8 miles)
  • Baylor Scott & White Hospital Medicine - Grapevine (5.5 miles)
  • Cook Children's Urgent Care Alliance (7 miles)
  • Texas Health Harris Methodist Hospital Alliance (7 miles)

Cafes

  • The Market (3.3 miles)
  • Rosa's Cafe (5.1 miles)
  • Starbucks (5.4 miles)
  • Roots Coffeehouse (5.9 miles)
  • Starbucks (6 miles)
  • Starbucks (7.2 miles)

Parks

  • Capp Smith Park (6 miles)
  • Bedford Bark Park (6.5 miles)

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