Overall Review of Southeast Nursing & Rehabilitation Center
differentiator4 reviews mention this
Rehab and therapy get high marks
Residents and families frequently credit the therapy team for real progress.
Several reviewers describe the rehabilitation and therapy staff as especially helpful, including in physical therapy. A few also single out the rehab team for clear communication and making families feel included. Even among critical reviews, the therapy department is sometimes described as top notch, which suggests rehab may be a stronger area than daily care.
caveat9 reviews mention this
Cleanliness and odor are recurring concerns
A number of reviewers say the facility environment feels dirty or foul-smelling.
Multiple negative reviews mention strong odors and dirty rooms, including reports of urine smell. Others describe unclean conditions in specific situations, like cockroaches, debris, or general maintenance issues. Some positive reviewers say rooms were clean and the building looked better after changes, but the negative cleanliness mentions are consistent enough to be a prominent concern.
common4 reviews mention this
Food quality draws mixed reactions
Dining and meals show up in reviews as a mix of praise and complaints.
Some reviewers criticize food quality, including describing it as terrible. Others say the food looks good, and at least one reviewer mentions a food-related issue involving a diet plan not being followed. Because meal satisfaction varies by reviewer, itβs best viewed as inconsistent based on what families reported.
caveat3 reviews mention this
Call lights and response times
Several reviewers report delays or lack of response when residents need help.
Some reviews describe call lights going unanswered for long periods or staff taking too long to respond. Others add detail about residents waiting in distress and staff not responding promptly when family members tried to escalate concerns. While a number of reviews are positive about staff helpfulness, the call-light responsiveness complaints appear often enough to stand out.
common8 reviews mention this
Staff kindness versus serious complaints
Reviewers are split: many describe caring staff, while others allege serious neglect.
On the positive side, multiple reviewers describe the staff as friendly, helpful, and attentive, with specific praise for communication around medications and therapy involvement. On the negative side, other reviewers report problems like residents being left unattended, poor hygiene care, and unsafe or disrespectful treatment. Taken together, the staff experience reads as inconsistent across reviewers and situations.
caveat4 reviews mention this
Concerns about theft and money handling
Some reviewers raise concerns about money being taken or mishandled.
Several critical reviews mention theft-related issues, such as money stolen from a resident or checks taken from accounts. Others describe problems with records or documentation tied to billing or release decisions. While a few positive reviews focus on smooth transitions and support, these money-handling concerns are repeated enough to be a clear caution flag.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
116 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
San Antonio International (12 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Hospitals
Innova Hospital San Antonio (0.1 miles)
San Antonio State Hospital (3 miles)
US Army (5.9 miles)
San Antonio Military Medical Center-SAMMC (5.9 miles)
Southeast Nursing & Rehabilitation Center on seniors.fyi includes 4 photos including images showing interior, piano, artwork, decor, dining, hallway, outdoor, pathway, and more.
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116 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
San Antonio International (12 miles away)
Community operated transportation
12-16 hour nursing
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Medication management
Mental wellness program
Special dietary restrictions
Concierge services
Planned day trips
Friendly, professional staff in a clean facility that has improved under new management.
Comprehensive Guide to Blood Pressure Charts for Older Adults: Understanding Normal and High Readings by Age
Financing Long-Term Nursing Home Care Through Social Security: A Thorough Exploration
Essential Knowledge on Pneumonia in Older Adults
