San Pedro Manor
Save515 West Ashby Place, San Antonio, TX 78212
For more information about senior living options: (844) 490-3973
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The collection of opinions about San Pedro Manor presents a facility that inspires strong feelings on both ends of the spectrum. A substantial portion of reviewers paint a picture of a warm, welcoming environment where the staff's dedication and the everyday routines of care make a meaningful difference in residents' lives. In these accounts, families repeatedly emphasize kindness, professionalism, and a genuine commitment to patient well-being. Several readers describe the atmosphere as bright, clean, and comforting, with staff who greet visitors warmly and treat residents with dignity.
Many reviewers highlight the quality of the caregiving as the standout feature. They praise nurses, aides, and therapists for being attentive, patient, and consistently available. Patients are often described as receiving thorough physical and occupational therapy, with noticeable improvements in function and independence after rehab stays. One particularly memorable line notes that a loved one "left the way he came, ambulatory," underscoring the sense of successful rehabilitation and safe, respectful care. Families also recount hospital-to-home transitions that feel well managed, with caregivers coordinating effectively to support a smooth discharge and ongoing recovery.
The care culture that emerges in the positive reviews extends beyond clinical treatment to the human side of caregiving. Several accounts describe staff as compassionate, generous, and personable - people who go "the extra mile" to reassure families, answer questions, and address concerns. There are multiple mentions of friendly first impressions from the front desk and admissions staff, with specific references to individuals such as Angie and a director of nurses named Jackie, who are singled out for their attentiveness. Families appreciate being treated as partners in care, with ongoing communication and a sense that the facility is actively listening to their needs.
Beyond medical and therapeutic care, many reviewers celebrate the facility's environment and operations. Visitors consistently remark on the cleanliness and safety of the facility, noting fresh, orderly spaces and a professional, well-organized atmosphere. Some reviewers describe check-in procedures as efficient and reassuring, and they appreciate ancillary services - such as in-house haircuts and other resident-focused offerings - that contribute to residents feeling cared for and valued. The overall impression is of a well-run setting where daily routines and oversight are designed to promote comfort and well-being.
However, the picture is not uniformly positive. A significant subset of reviews voices concerns about negative experiences, ranging from perceived disrespect and unhelpful attitudes to outright dissatisfaction with facility conditions. Some readers recount encounters with reception staff that felt rude or unhelpful during family crises, and a handful describe the atmosphere as unsupportive or unsympathetic at critical moments. Other complaints focus on the facility's physical state, with remarks about dirty rooms, mold in showers, and a general sense that cleanliness and maintenance are inconsistent. In a few accounts, reviewers mention infection control concerns and a lack of isolation for residents with contagious conditions, leading to heightened worry among families.
Within the negative feedback, certain recurring themes center on communication gaps and perceived gaps in accountability. Some families feel they did not receive adequate information during a transfer or crisis, or that staff did not address important questions in a timely manner. A few reviewers urge prospective families to conduct their own walkthroughs, ask pointed questions, and observe how staff interact with residents and families firsthand before making a decision about placement. These cautions underscore that, for some, the facility's strengths in care and warmth are offset by experiences where responsiveness, transparency, and operational detail fall short.
There are also several vivid, person-centered anecdotes that color the overall impression. Positive notes frequently mention specific people who left a lasting impact - compassionate teams led by nurses like the director of nurses and other named staff, as well as outside vendors who contribute to residents' quality of life, such as haircare services offered on site. In contrast, some negative stories describe an environment in which residents or families felt neglected, disrespected, or overwhelmed by the demands of care without clear guidance or support. These contrasting tales help illustrate the facility's dual reality: when care teams are aligned, residents thrive and families feel reassured; when communication or basic standards of cleanliness and professionalism slip, concerns quickly emerge.
Overall, the reviews depict San Pedro Manor as a place of genuine care for many residents and families, with numerous success stories of rehabilitation, compassion, and clean, welcoming surroundings. At the same time, they present a cautionary note: a number of experiences point to serious problems in communication, pace of service, and facility upkeep that can erode trust and confidence. Prospective families should approach from an informed, proactive stance - tour the facility, speak with current residents and families, ask about specific processes for transfer and crisis situations, and inquire about ongoing efforts to maintain cleanliness, infection control, and responsive, respectful communication. In doing so, they'll gain a nuanced understanding of where San Pedro Manor shines and where additional assurances may be prudent.
San Pedro Manor is an assisted living community located in the vibrant city of San Antonio, TX. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
For those who love to look their best, we have a beauty salon on-site where residents can pamper themselves. Our residents can stay connected with their favorite TV shows through cable or satellite TV in their fully furnished apartments. We also offer community operated transportation for convenience.
Our computer center allows residents to stay connected with loved ones through emails and social media. A dining room provides restaurant-style dining experiences, while our fitness room and wellness center enable residents to stay active and maintain their physical health.
Relaxation and leisure are important aspects of our community. Residents can enjoy gaming activities in our gaming room or stroll through our beautiful garden and outdoor spaces. For quiet moments, there is a small library stocked with books for residents to enjoy.
We understand the importance of maintaining personal hygiene, so each resident has a private bathroom in their apartment. Housekeeping services are available to keep apartments clean and tidy. Move-in coordination is provided to ease the transition into our community.
For those who require assistance with daily tasks, we have 24-hour call systems and supervision in place. Our dedicated staff is available around the clock to provide assistance with bathing, dressing, transfers, medication management, meal preparation, and specialized diets such as diabetes diets and special dietary restrictions.
Transportation arrangements are made for non-medical needs as well as medical appointments to ensure that all residents have access to necessary healthcare services. Concierge services are available for any additional needs or queries.
Our community encourages socialization through resident-run activities, fitness programs, planned day trips, and scheduled daily activities. Nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians provide convenience for residents looking to explore or access essential services within the surrounding area.
At San Pedro Manor, we strive to create a nurturing and supportive environment where our residents can feel at home while receiving the care and assistance they need.
San Pedro Manor is located at 515 West Ashby Place, San Antonio, TX 78212 in Bexar County, Texas
San Pedro Manor on seniors.fyi includes 4 photos including images showing architecture, building, urban, landscaping, windows, exterior, outdoor, entrance, and more.
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