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3.9 from 37 reviews
5 stars
24
4 stars
2
3 stars
1
2 stars
2
1 stars
8
Overall Review of Meridian Care Monte Vista
common14 reviews mention this
Staff is consistently caring
Residents and families repeatedly describe the staff as kind, professional, and responsive.
Many reviews focus on communication and day-to-day support from nurses, CNAs, therapists, and activities staff. Several families say they felt comfortable with the transition into long-term care because staff were patient and helpful, and that leadership and specific team members were especially communicative. A few reviewers also mention housekeeping attention and that rooms were kept clean during their time visiting or when their loved one lived there.
common3 reviews mention this
Meals are generally well-liked
Dining is a frequent bright spot, with residents describing good-tasting food.
Multiple reviewers describe meals as enjoyable and supportive, including comments about good-tasting food and housekeeping getting the room ready while meals were being served. One family specifically notes that their mother can request alternative choices if she wants something different, and another says the food was excellent. The community also offers restaurant-style dining and accommodates special diets like diabetes-related and other dietary restrictions.
common3 reviews mention this
Activities keep residents engaged
Activities and day-to-day engagement come up as a strength in resident and family feedback.
Several reviews mention activities as part of the daily experience, including resident participation and social programs led by the activities director. Families describe their loved ones being involved in games and day-to-day programming, and one reviewer highlights daily visits tied to the activities team. The community also lists planned day trips and scheduled daily activities, aligning with what residents describe.
caveat4 reviews mention this
Serious care concerns were reported
A subset of reviews raise serious concerns about neglect and preventable medical issues.
Some reviewers describe experiences involving bed sores, infections, and medication oversights, along with claims that care needs were not addressed over a weekend or while staff were responsible for monitoring. There are also reports alleging falls and delayed response, including one review that links a fractured hip to what the reviewer describes as inadequate attention. While other families speak positively about care, these negative accounts are prominent enough to be a clear caveat.
caveat2 reviews mention this
Staffing and call-response issues
Some residents or family members report delays and short-staffing during parts of their stay.
A couple of reviews describe worsening conditions over time, including waiting long periods for call-button responses and difficulty getting accurate information. Another review describes staffing coverage on the floor and dissatisfaction with nursing availability, paired with comments about the physical environment and odors. Taken together, these accounts point to potential variability in support and responsiveness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
106 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
San Antonio International (6 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Temple Beth-El (0.2 miles)
St Ann's Catholic Church (0.8 miles)
Primera Iglesia Bautista Mexicana-San Antonio (2.8 miles)
Mission Concepcion (4.2 miles)
Second Baptist Church (4.4 miles)
St George Episcopal School (5.7 miles)
Physicians
Summit Children's Clinic (0.6 miles)
SAGA - San Antonio Gastroenterology Associates, P.A. (1 miles)
San Antonio Eye Center (1.2 miles)
UHS Pharmacy (1.4 miles)
San Saba Medical Building (1.6 miles)
John A Campagna (1.9 miles)
MedFirst Primary Care (3.6 miles)
Pharmacies
Walgreens (0.7 miles)
Walgreens (1.1 miles)
CVS Pharmacy (1.5 miles)
H-E-B Pharmacy (1.9 miles)
CVS Pharmacy (1.9 miles)
CVS Pharmacy (2.4 miles)
CVS Pharmacy (2.5 miles)
Transportation
Exit 567/Fredericksburg Rd/E (0.9 miles)
Terminal A (5.5 miles)
Rental Car Center (5.5 miles)
Terminal 1 Arrivals (5.5 miles)
San Antonio International Airport (SAT) (5.5 miles)
American Airlines (5.6 miles)
Southwest Airlines Cargo (5.7 miles)
Restaurants
Essence (1 miles)
Chris Madrid's (1 miles)
Elsewhere Garden Bar & Kitchen (1.5 miles)
La Panaderia (1.8 miles)
Mi Tierra Cafe (1.8 miles)
The Esquire Tavern (1.9 miles)
Iron Cactus Mexican Restaurant and Margarita Bar (1.9 miles)
Cafes
Starbucks (1.1 miles)
Starbucks (1.8 miles)
Habibi Cafe (2.9 miles)
Starbucks (3.4 miles)
Starbucks (5.2 miles)
Theory Coffee Company (5.3 miles)
Parks
Woodlawn Lake Park (1.7 miles)
Medical Center Volleyball Courts (6 miles)
Hospitals
University Health System (3.8 miles)
Texsan Heart Hospital (3.9 miles)
US Army (4.8 miles)
San Antonio Military Medical Center-SAMMC (5.1 miles)
Meridian Care Monte Vista on seniors.fyi includes 7 photos including images showing interior, bathroom, decor, healthcare, bedroom, dining, caregiver, living room, and more.
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