Meridian Care Monte Vista in San Antonio, TX
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616 West Russell Place, San Antonio, TX 78212
For more information about senior living options: (844) 490-3973
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The staff on the second floor are amazing, very caring and compassionate providers. Meridian Monte Vista is described as a gem. The front desk staff, housekeeping, and administrative staff are commendable. The staff really seem to care about the residents and their families. Gennie takes the time to talk with residents and puts them at ease. Jessica at the front desk is loved by residents and has a sweet personality. The nurses, CNAs, and therapists are awesome, and other staff members contribute to high-quality care. The meals are tasty and the rooms are clean, with beds made and kept tidy. The activities director David is booming, and residents are pleased with the activities. The atmosphere and culture have shifted positively, making a meaningful impact in the community. Rosalinda and Annette, the administrative staff, are pleasant and go above and beyond to coordinate transfers.
The front desk agent is described as unprofessional and in need of firing or retraining. She left a caller on hold for 10 minutes and claimed not to know the services offered. Her response of "I got busy" is seen as a dismissive, unacceptable attitude. The facility is accused of unsafe neglect, including unexplainable bruises, fractures, UTIs, and cover-ups starting with the administrator. A resident was reportedly left to fall 18 times, resulting in a fractured hip and no timely reporting by staff. The place is described as old and poorly maintained, with the smell of urine and inadequate staffing. Families are warned not to place loved ones there, citing delays in call-button responses, unhelpful staff, and resident deterioration.Meridian Care Monte Vista is best suited for families that place a high premium on hands-on clinical care, a robust rehabilitation program, and an engaged activities calendar. The facility has shown treaded improvements in leadership and environment, and several reviewers highlight compassionate nurses, CNAs, and therapists who genuinely connect with residents. For families seeking a community where bedside care and daily interaction with therapy teams are concrete strengths, Meridian Monte Vista can deliver meaningful benefits. Those with very strict expectations for flawless safety records, perfectly consistent administration, and uniformly prompt call-light responses should consider alternatives.
Those evaluating Meridian Monte Vista should also be aware of who may want to consider other options. If a transparent, consistently reliable chain of communication from administration is non-negotiable, or if a history of understaffing and variable morale on the floor is a critical concern, the risks may outweigh the benefits. For families needing highly supervised dementia care, absolute absence of incidents, or an environment with uniformly low staff turnover, this community may not consistently meet those expectations. In short, the decision hinges on weighing strong clinical care and engagement against notable, recurring concerns about staffing stability and managerial accountability.
The strongest positives center on the clinical and caregiving teams. Several residents' families praise the second-floor staff - nurses, CNAs, respiratory therapy, and the rehabilitation team - for their compassion and responsiveness. The ADON Tyrone, RT Carmen, and Rehab Director Ray are singled out for going above and beyond, while the activities director and front-desk personnel are repeatedly credited with creating a welcoming, home-like atmosphere. Remodeled spaces, clean rooms, and even meals that residents can request alternatives for, contribute to an overall impression of a facility that has invested in quality care and resident comfort. When leadership and direct care align, Meridian Monte Vista can feel like a reliable safety net.
Yet, the main cons are persistent and nontrivial. Longtime concerns around understaffing, turnover, and inconsistent day-to-day operation recur in reviews, including delayed responses to call bells, infrequent full-staff coverage, and gaps in communication. Grave accusations - ranging from falls resulting in serious injury to medication lapses and alleged mismanagement - contrast sharply with anecdotes of excellent care and warmth. Reports of odors, cleanliness issues, misplaced clothing, and a sense that some administrators or front-line supervisors have not provided timely, candid accountability further complicate the decision calculus. These contradictions reflect a facility in transition, with pockets of excellence shadowed by real safety and reliability anxieties.
The way these pros and cons balance depends on the resident profile and the family's risk tolerance. The advantage of Meridian Monte Vista lies in the quality of bedside care when a strong clinical team is present and engaged, the remodeling that modernizes spaces, and the predictable routine of daily outreach from motivated staff. If a resident requires regular therapy, prompt nursing attention, and meaningful social activity - elements repeatedly cited as strengths - the positives can substantially offset occasional operational hiccups. However, for families prioritizing ironclad safety, consistency across shifts, and unambiguous accountability from leadership, the known issues may not be fully offset by the occasional standout shift or commendable director.
Practical guidance for families making a decision is clear. Plan a thorough in-person tour with a focus on current staffing levels during different shifts, ask to meet the DON and the ADON, and request a concrete care plan for the intended resident. Probe the call-light response times, review recent incident logs, and verify that clothing, laundry, and personal belongings are consistently managed. Engage with current residents and families about day-to-day morale and supervision, and test the dining program by requesting a meal with the potential resident. If the goal is sustained, high-level clinical care with a warm, engaged community, Meridian Monte Vista deserves serious consideration - but only after confirming that the facility's operational consistency and leadership responsiveness line up with the family's standards. If not, alternatives with steadier staffing and fewer concerns about safety and transparency will likely serve better.
106 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Meridian Care Monte Vista is an assisted living community located in San Antonio, TX. Our community offers a wide range of amenities to ensure the comfort and convenience of our residents.
For the beauty-conscious, we have a beauty salon on-site where residents can indulge in pampering services. Residents can also enjoy their favorite shows and movies with cable or satellite TV provided in every room. Our community operated transportation is available for residents to attend appointments or run errands.
Our computer center provides access to technology for those who want to stay connected with loved ones or browse the internet. We also have a fitness room equipped with exercise equipment for seniors to stay active and maintain their physical health.
Each apartment in our community is fully furnished and includes a kitchenette for residents who prefer to cook their own meals. Housekeeping services ensure that residents have a clean and comfortable living environment.
Outdoor space, including garden areas, allows residents to enjoy nature and relax outdoors. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled chefs. Special dietary restrictions are accommodated.
The small library provides a quiet place for reading and relaxation, while the gaming room offers entertainment options for those who enjoy playing games.
Residents can make use of telephone services to stay connected with friends and family, as well as Wi-Fi/high-speed internet for all their online needs.
Our care services are designed to meet the individual needs of each resident. We provide 24-hour call system and supervision for peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available when needed.
For those with specific dietary requirements such as diabetes diet or special dietary restrictions, our staff ensures that meals are prepared accordingly.
Our dedicated staff manages medication management and provides mental wellness programs to support the overall well-being of our residents.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments.
Our community offers various activities to keep residents engaged and entertained. Concierge services are available for any assistance needed. Fitness programs, planned day trips, resident-run activities, and scheduled daily activities provide numerous options for residents to socialize and stay active.
Meridian Care Monte Vista is conveniently located near several amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals.
In summary, Meridian Care Monte Vista is a well-equipped assisted living community in San Antonio that provides a comfortable living environment with a wide range of amenities and care services to support the needs of our residents.
Meridian Care Monte Vista is located at 616 West Russell Place, San Antonio, TX 78212 in Bexar County, Texas
Meridian Care Monte Vista on seniors.fyi includes 7 photos including images showing interior, decor, healthcare, bedroom, dining, bathroom, living room, building, and more.
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