Mesa Vista Inn Health Center in San Antonio, TX

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Mesa Vista Inn Health Center in San Antonio, TX

5756 North Knoll Drive, San Antonio, TX 78240

For more information about senior living options: (844) 490-3973

4.1 from 91 reviews
5 stars
67
4 stars
3
3 stars
2
2 stars
1
1 stars
18

Skilled Nursing Facility

Overall Review of Mesa Vista Inn Health Center

Pros

  • pro The memory care unit staff are complete professionals with the kindest hearts.
  • pro They maintain order and care for patients in the most professional manner.
  • pro They are angels on earth.
  • pro CNAs and nurses are attentive to residents' needs.
  • pro The facility is beautiful, clean, and free of the usual nursing home odor.
  • pro The staff are loving, compassionate, and dedicated to residents.
  • pro They go above and beyond to provide excellent care.
  • pro The administration leads a great team that delivers wonderful care.
  • pro The activities program is engaging and well-loved by residents.
  • pro Mesa Vista Health Center offers an outstanding rehab-to-home program and patient-centered care.

Cons

  • pro The facility is horrible and poorly maintained.
  • pro Staff rarely change diapers and seldom bathe residents.
  • pro Call lights are ignored and staff are often on their phones.
  • pro The administrator is extremely rude and uncaring.
  • pro The care seems more about cash than the residents' well-being.
  • pro The facility is severely understaffed and dirty, with bathrooms consistently filthy.
  • pro Nurses and aides frequently shirk duties, saying "not my job."
  • pro A resident was left to die due to failure to monitor vital signs and not call for help.

Review

Mesa Vista Inn Health Center in San Antonio is best suited for families seeking a memory?care forward environment with a strong rehab orientation and an aesthetically inviting campus. The memory care unit earns frequent praise for a professional, compassionate nursing team, with Estelle Yabarra cited as a standout charge nurse and many reviewers noting attentive, caring care. For loved ones dealing with dementia or memory challenges, Mesa Vista delivers a broad menu of activities, resident engagement, and a rehab?to?home pathway that many families value highly. The setting itself feels welcoming and well?maintained, with clean spaces and an atmosphere that avoids the drab, institutional vibe some facilities carry. Yet, the experience can hinge on the day and the department, and administrative consistency remains a concern for some families.

On the strength side, the facility earns consistent compliments about staff warmth and professionalism across shifts, with numerous families highlighting nurses, CNAs, and aides who go above and beyond to address daily needs and medicines, while keeping families informed. Residents benefit from a sense of safety and routine, well?designed common areas, comfortable private rooms with private baths, and a rehab program that emphasizes progress and goal attainment. The aesthetic appeal is real: elegant dining rooms, attractive public areas, and purposeful spaces for therapy, socialization, and quiet visits - elements that reduce the sense of "nursing home" stagnation. The admissions team and social work staff are repeatedly praised for accessibility and partnership with families during transitions.

But the flip side contains persistent and serious cautions. Several reviews describe chronic understaffing or inconsistent care, with call lights ignored, aides overworked, and moments where residents are left uncomfortable or unattended for extended periods. Multiple accounts allege lapses in cleanliness and device security, including missed showers, rooms that smell of neglect, or items misplaced or stolen. Administrative friction also surfaces in a troubling spread: accusations of rude or disengaged leadership, difficulties with Medicaid processing, and dramatic differences in experience from one reviewer to the next. A handful of reviews recount alarming safety concerns or perceived neglect, underscoring that reliability can vary by shift, supervisor, and the intensity of a given resident's needs.

These mixed signals create a clear negotiation for families: the generous, personalized care some residents enjoy can be offset by the risk of uneven oversight and administrative turbulence. When the care team is at its best, residents feel valued, medicine management is attentive, and family members are kept in the loop with timely chart reviews and updates. The rehab and memory?care programming can yield meaningful improvement and days that feel purposeful rather than routine. The decisive question is whether the facility's strengths align with a loved one's particular risk profile and care expectations, recognizing that strong staff dedication does not always translate into flawless operations.

For families weighing alternatives, the decision is sharpened by one fundamental truth: if consistent, transparent administration and relentless accountability are nonnegotiable, other San Antonio options may be worth evaluating. If the priority is steady Medicaid navigation, unwavering call?light responsiveness, and a spotless track record regarding safety and item security, consider facilities with longer documented histories of steady operations and fewer polarizing reviews. Mesa Vista can still be a compelling fit for those who accept variability as part of a capable, compassionate caregiving core, especially for memory care and rehab needs where treatment plans and family involvement are prioritized.

Practical next steps are clear for families pursuing Mesa Vista: schedule unannounced visits to observe caregiving in real time, speak directly with the administrator and the director of nursing, and insist on conversations about staffing ratios on each shift, call?light response times, and medication management protocols. Tour the memory care and rehab areas with specific questions about how residents' daily goals are tracked and shared with families. Request details on how social services coordinate Medicaid paperwork and what safeguards are in place to prevent loss of personal items. If the answers feel solid and the future plan aligns with the loved one's needs, Mesa Vista offers a credible path to stable, compassionate care; if not, the field's other options are worth pursuing without delay.

Features

Housing

  • 144 resident community capacity 144 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Antonio International (8 miles away) San Antonio International (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Mesa Vista Inn Health Center is an assisted living community located in the vibrant city of San Antonio, TX. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.

For those looking to stay pampered and stylish, we have an on-site beauty salon where residents can get their hair done or enjoy some relaxation. Our Cable or satellite TV ensures that residents can stay entertained in their own private rooms. Additionally, we offer community-operated transportation services for residents who need assistance getting around town.

To keep our residents connected and engaged, we have a computer center with internet access and Wi-Fi throughout the community. For dining purposes, we have a spacious dining room where residents can enjoy delicious meals prepared by our chef in a restaurant-style setting. Special dietary needs or restrictions are accommodated.

We understand the importance of physical fitness, so we provide a fitness room for residents to exercise and maintain their health. Our fully furnished apartments come with private bathrooms and kitchenettes, allowing residents to personalize their space while still enjoying convenience.

Our community boasts various recreational spaces such as a gaming room, small library, and outdoor garden area where residents can relax and socialize. We also offer housekeeping services to ensure that our residents' living spaces are always clean and comfortable.

At Mesa Vista Inn Health Center, we prioritize the well-being of our residents through our comprehensive care services. With 24-hour call systems and supervision, assistance with activities of daily living such as bathing and dressing is readily available. Medication management is provided for those who require it, along with specialized meal preparation that caters to diabetes diets or special dietary restrictions.

Transportation arrangement services are available for non-medical needs as well as arranging transportation to doctors' appointments if required. Our wellness center provides programs to support mental well-being, ensuring that all aspects of our residents' health are taken care of.

In terms of activities, we offer concierge services to help plan day trips and provide resident-run activities for social interaction. Scheduled daily activities keep our residents engaged and entertained. With various amenities nearby including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals, residents have convenient access to essential services and recreational opportunities.

At Mesa Vista Inn Health Center, we strive to create a warm and inviting environment where our residents can enjoy their golden years with comfort, care, and a vibrant community around them.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.1 miles)
  • B D Rx (3.1 miles)

Physicians

  • Consultants in Pain Management (0.8 miles)
  • Gastroenterology Consultants of San Antonio (0.9 miles)
  • Medical Center Ophthalmology Associates (1.1 miles)
  • Aurora Clinic (1.3 miles)
  • Jefferson Family Practice (1.5 miles)
  • 2040 Building (1.6 miles)
  • Physicians Plaza II (1.6 miles)

Hospitals

  • Audie L. Murphy Memorial VA Hospital (1.4 miles)
  • Foundation Surgical Hospital Of San Antonio (1.4 miles)
  • Audie L Murphy Memorial Veterans Hospital (1.4 miles)
  • University Hospital Sky Tower (1.6 miles)
  • University Hospital (1.6 miles)
  • St Luke's Baptist Hospital (1.7 miles)
  • Methodist Hospital (1.9 miles)

Restaurants

  • Alamo Biscuit Company & Panaderia (1.5 miles)
  • Hacienda Vallarta (1.6 miles)
  • Syrian Kitchen (1.6 miles)
  • The Bend (1.7 miles)
  • McDonald's (2 miles)
  • The Magnolia Pancake Haus (2.1 miles)
  • Ojos Locos Sports Cantina (2.3 miles)

Parks

  • Medical Center Volleyball Courts (1.6 miles)

Theaters

  • Cinemark San Antonio 16 (1.8 miles)
  • Regal Huebner Oaks & RPX (2.8 miles)

Cafes

  • Starbucks (2.9 miles)

Places of Worship

  • Masjed Beit El Magdes (4.2 miles)
  • Primera Iglesia Bautista Mexicana-San Antonio (4.8 miles)
  • St George Episcopal School (4.9 miles)

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