Mesa Vista Inn Health Center | Photos and Reviews

Mesa Vista Inn Health Center in San Antonio, TX

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5756 North Knoll Drive, San Antonio, TX 78240

For more information about senior living options: (866) 208-4318

3.9 from 99 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Mesa Vista Inn Health Center

caveat 16 reviews mention this

Care quality feels inconsistent

Residents and families describe uneven day-to-day care and monitoring.

Some reviews praise attentive nursing, medication management, and staff stepping in quickly, while others say residents were left unassisted or received delayed help. Complaints include issues with bathing, diapering, call light response, feeding assistance, and supervision after incidents. A few reviewers also describe medication mix-ups or injuries during transfers, which they felt were not handled with urgency.

caveat 7 reviews mention this

Communication problems come up often

Several reviews say it was hard to get timely updates.

Multiple family members report poor communication, including unanswered phone calls and requests that went unanswered or received vague responses. Others describe difficulty reaching directors or getting the information they needed about progress and care. Taken together, reviews suggest families often felt they had to keep pushing to get updates.

common 15 reviews mention this

Staff compassion draws strong praise

Many residents are cared for by staff described as kind and compassionate.

A large share of reviews highlight loving, dedicated staff and positive interactions with both residents and families. Several specifically thank nurses and CNAs for taking time with patients, keeping families informed, and ensuring needs were met. Even where reviews are critical overall, some name particular caregivers who stood out for their responsiveness.

common 4 reviews mention this

Food and meal support are mixed

Meals and meal assistance are a frequent point of discussion.

Some reviewers say the community serves hot, tasty meals and that staff worked overtime to get everyone fed. Others describe food issues, such as meals being cold at night, alongside broader dissatisfaction with care. The community also offers restaurant-style dining and includes dietary support categories like special dietary restrictions and diabetes diet.

caveat 2 reviews mention this

Activities can vary by director

Residents’ activities can feel limited or inconsistent.

One review praises a schedule with interactive group activities most patients can join, while another describes a shift toward basic activities like coloring and frequent cancellations. A third mentioned an activities director reaching out to help involve a resident who wasn’t interested at first. Overall, reviews suggest the day-to-day activity experience may depend on staffing and planning.

caveat 9 reviews mention this

Cleanliness is a divisive topic

Reviews disagree on cleanliness and facility upkeep.

Some families describe the facility as very clean and well maintained, mentioning clean smells and bathrooms that look cared for. Other reviews report dirty hallways, bathrooms not being cleaned regularly, missing laundry items, and concerns about the condition of residents. Together, the feedback indicates cleanliness may not be consistently experienced across units or time periods.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

144 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

San Antonio International (8 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

CVS Pharmacy (0.4 miles)
CVS Pharmacy (1.3 miles)
Walgreens (1.4 miles)
Walgreens (1.5 miles)
CVS Pharmacy (3 miles)
CVS Pharmacy (3.1 miles)
B D Rx (3.1 miles)

Physicians

Consultants in Pain Management (0.8 miles)
Gastroenterology Consultants of San Antonio (0.9 miles)
Medical Center Ophthalmology Associates (1.1 miles)
Aurora Clinic (1.3 miles)
Jefferson Family Practice (1.5 miles)
2040 Building (1.6 miles)
Physicians Plaza II (1.6 miles)

Hospitals

Audie L. Murphy Memorial VA Hospital (1.4 miles)
Foundation Surgical Hospital Of San Antonio (1.4 miles)
Audie L Murphy Memorial Veterans Hospital (1.4 miles)
University Hospital Sky Tower (1.6 miles)
University Hospital (1.6 miles)
St Luke's Baptist Hospital (1.7 miles)
Methodist Hospital (1.9 miles)

Restaurants

Alamo Biscuit Company & Panaderia (1.5 miles)
Hacienda Vallarta (1.6 miles)
Syrian Kitchen (1.6 miles)
The Bend (1.7 miles)
McDonald's (2 miles)
The Magnolia Pancake Haus (2.1 miles)
Ojos Locos Sports Cantina (2.3 miles)

Parks

Medical Center Volleyball Courts (1.6 miles)

Theaters

Cinemark San Antonio 16 (1.8 miles)
Regal Huebner Oaks & RPX (2.8 miles)

Cafes

Starbucks (2.9 miles)

Places of Worship

Masjed Beit El Magdes (4.2 miles)
Primera Iglesia Bautista Mexicana-San Antonio (4.8 miles)
St George Episcopal School (4.9 miles)

Frequently Asked Questions

Where is Mesa Vista Inn Health Center?

What photos are available for Mesa Vista Inn Health Center in San Antonio, Texas?

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