Legend Oaks Healthcare And Rehabilitation West San Antonio
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222 Bertetti Dr, San Antonio, TX 78227
For more information about senior living options: (844) 490-3973
The staff are friendly, helpful, and genuinely care for the residents. The facility is consistently clean and well maintained. The environment feels welcoming and like home for residents and visitors. The care team communicates well and responds promptly to requests. The therapy and rehab services are professional and effective at aiding recovery. The meals are nourishing and palatable, with residents praising the food. Front desk and administrative staff provide excellent, courteous service. There are engaging activities and a positive, cheerful atmosphere. Families appreciate the attention to safety and security in the facility. Staff treat residents with respect and kindness, making each visit reassuring.
The reviewer calls it the worst place ever, noting it isn't clean, a resident's TV didn't work, staff didn't seem to know what they were doing, and Crystal was described as rude. They cite cold food, nurses taking forever to respond, and a dirty, musty smell, saying they would not recommend the facility. They were unhappy that staff did not check on their father and left him uncomfortable, expressing frustration. They report that their mother was not treated well and would not recommend the facility. They describe numerous problems, including a first-day fall, staff with horrible attitudes, and a family member left soiled for hours due to lack of care and poor hygiene. They claim hygiene procedures were not followed, with diapers changed sometimes with gloves and sometimes without, and staff touching everything.Legend Oaks West San Antonio is best suited for families seeking strong post-acute rehabilitation in a clean, home-like setting, with genuinely caring staff and reliable daily routines. It works particularly well for seniors needing short- to mid-term rehab after surgery, hospitalization, or a medical event, as well as those looking for a long-term home where the environment supports recovery and social engagement. The community earns praise for its atmosphere, approachable front-desk experience, secure access, and a rehab-intensive plan that many families feel confident will restore strength and independence.
Those considering alternatives should focus on very high cleanliness standards and consistently rapid staff responsiveness. A subset of reviews flag slower nurse responses, occasional miscommunications, and even instances of perceived rude behavior from a few staff members. Hygiene lapses and moments of neglect are cited in the minority of the negative postings, and some families question whether all shifts meet the same level of attentiveness. For residents who require highly predictable, zero-tolerance protocols, or whose needs hinge on uniform language-specific care across all hours, it may be prudent to compare options and verify current staffing and culture before committing.
The main positives here anchor the decision: cleanliness, staff warmth, and a rehab-first orientation that tends to translate into tangible improvement. The facility is repeatedly described as well-maintained, bright, and pleasant, with rooms that feel tidy and inviting. Families note responsive nurses, attentive aides, and dependable communication from case managers, including language-access where it's important. The therapy teams - physical, occupational, and speech - are frequently praised for competence and compassion, and the overall atmosphere often feels like a caring community rather than a sterile clinical setting. These strengths collectively offset many concerns typically associated with post-acute care.
However, the cautionary threads cannot be ignored. A small but persistent group of reviews portrays the facility as dirty or musty at times, with some staff perceived as unhelpful or slow to respond to requests. Specific complaints about a manager or nurse with a negative attitude, gaps in basic hygiene, or patients not being laid down promptly illuminate potential reliability gaps. The variability across experiences suggests that outcomes may hinge on which team is on duty and how well communication is maintained with families. Prospective families should insist on meeting leadership, ask about recent quality metrics, and request direct contact with the DON to gauge current performance.
Rehabilitation outcomes emerge as the most compelling driver for choosing Legend Oaks West San Antonio. Transitions from hospital or VA settings are described as smooth, with care coordination that keeps families informed and engaged. Residents frequently report weight gain, improved mobility, and progress driven by a structured therapy plan. The dining experience and menu variety receive positive feedback, reinforcing nutrition as a pillar of recovery. The physical environment - cleanliness, safety features, and an inviting shared space - contributes to a sense of stability and well-being. When staff members earn praise for going above and beyond, it reinforces confidence that recovery is the priority and that resident dignity remains intact.
Bottom line for families evaluating Legend Oaks West San Antonio: this community stands out for rehab focus, cleanliness, and a staff culture that many families trust. The strongest endorsements come from those who witness steady functional gains, consistent daily routines, and authentic engagement from nurses, aides, and therapists. Yet the occasional negative review underscores the importance of due diligence - verify current cleanliness practices, confirm nurse responsiveness, and speak with multiple staff members to ensure a consistent experience across shifts. For families prioritizing a warm, capable rehab environment with a home-like feel, Legend Oaks West San Antonio is a credible, often excellent choice worth pursuing with careful onsite exploration.
124 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
San Antonio International (14 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Legend Oaks Healthcare And Rehabilitation West in San Antonio, TX is an assisted living community that offers a convenient and vibrant lifestyle for seniors. Located in the heart of San Antonio, this community provides easy access to various amenities and services that cater to the needs and preferences of its residents.
For those who enjoy dining out or meeting friends for coffee, there are 42 restaurants and 8 cafes nearby, offering a variety of cuisines and atmospheres. Residents can savor delicious meals or grab a quick bite to eat without having to travel far from their home.
Nature lovers will appreciate the proximity to 3 parks, which provide opportunities for leisurely strolls, picnics, or simply enjoying the outdoors. These green spaces offer a peaceful retreat where residents can connect with nature and engage in physical activities.
Ensuring access to healthcare resources is paramount at Legend Oaks Healthcare And Rehabilitation West. With 14 pharmacies nearby, residents can easily fill prescriptions or purchase over-the-counter medications whenever needed. Furthermore, having 5 physicians and 3 hospitals in close proximity enhances the convenience and accessibility of comprehensive medical care.
The community also recognizes the importance of spiritual well-being by providing proximity to 3 places of worship. Residents can find solace, attend religious services, or actively participate in their chosen faith community without having to venture too far from home.
For those who enjoy cultural outings or entertainment options, there is a theater located within a short distance. This allows residents to immerse themselves in arts and culture by attending performances or catching the latest movies without extensive travel arrangements.
Overall, Legend Oaks Healthcare And Rehabilitation West is an assisted living community that prioritizes convenience, connectivity with nature, healthcare accessibility, spirituality, cuisine diversity, and entertainment offerings, all while ensuring seniors have access to essential amenities nearby.
The area surrounding Lackland Air Force Base in San Antonio, Texas offers a variety of amenities and services that cater to senior living needs. There are several places of worship within close proximity, such as Chapel Hill United Methodist Church and Muslim Mosque Lackland AFB, providing spiritual support and community engagement. Parks like Lackland Terrace Park and Solana Ridge Park offer opportunities for outdoor recreation and leisure activities. Numerous dining options, including Whataburger, Taco Cabana, Chick-Fil-A, and more are available for convenient meals. There are also several pharmacies nearby for easy access to medication and healthcare services. In terms of healthcare facilities, Reid Health Services Clinic, Wilford Hall Ambulatory Surgical Center, and Baptist Emergency Hospital all provide quality medical care. For leisure activities, there is Flix Brewhouse theater nearby for entertainment. Additionally, there are reputable physicians in the area such as Brown Retina Institute and Gonzaba Medical Group for specialized medical attention. Overall, this neighborhood provides a well-rounded environment with essential amenities tailored to senior living needs.
Legend Oaks Healthcare And Rehabilitation West San Antonio is located at 222 Bertetti Dr, San Antonio, TX 78227 in Bexar County, Texas
Legend Oaks Healthcare And Rehabilitation West San Antonio on seniors.fyi includes 25 photos including images showing interior, landscaping, exercise equipment, windows, living room, decor, dining, rehabilitation, and more.
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Interior
Decor
Living Room
Building
Architecture
Bedroom
Trees
Windows
Dining
Landscaping
Lighting
Outdoor
Patio
Chandelier
