Windsor Quail Valley Post-Acute Healthcare in Missouri City, TX
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3640 Hampton Drive, Missouri City, TX 77459
For more information about senior living options: (844) 490-3973
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Windsor Quail Valley is an amazing facility. The staff at Windsor Quail Valley are very friendly and professional. The admissions director was on point and answered all questions to satisfaction. The location is easy to access and conveniently located. There are always activities going on for residents. The therapists are nice and attentive. Brittany, the Admissions Director, made the process easy and answered questions. The therapy department is outstanding and the therapists work well as a team. CNA Glory is dedicated, compassionate, and keeps residents looking sharp. The DON shows compassion in care for staff and residents. Natasha Jones keeps residents engaged with activities. The facility feels like a home away from home.
The facility is horrible; residents sit in soiled diapers all day. Residents are given only one bath per month, which is inhumane. There is no communication from staff to family. The floors were not clean and rooms were dirty, with unmade beds and crude conditions. The staff is extremely lazy and will not make any extra effort to help the patient. There is no sense of urgency when patients push the call button for help. They kept a resident to continue insurance payments rather than releasing him. The front desk receptionist was unbelievably rude and unhelpful.Windsor Quail Valley Post-Acute Healthcare is best suited for families seeking an active, therapy-forward post-acute option in Missouri City. The community earns credibility from consistently strong praise for its rehabilitation focus, engaged staff, and approachable leadership. Families report a welcoming admissions process, easy access, and a facility atmosphere that feels like a committed, home-like environment. When the goal is to regain function and return home, Windsor Quail Valley often rises to the occasion with a well-structured therapy program and a lively calendar of activities that keep residents engaged. This is a place where the therapy department and activities staff frequently become the deciding factor for families prioritizing visible progress and daily purpose.
That said, multiple reviews flag the need to consider alternatives for residents who require unwavering staffing, meticulous cleanliness, and consistently proactive communication. Concerns about long call-bell response times, sporadic attention to personal care, and fluctuating perceived responsiveness from administrative leadership recur in the feedback. Several families describe gaps in everyday safety and oversight, including instances where urgent needs were not addressed promptly or where room conditions and housekeeping did not meet expectations. For families prioritizing airtight reliability, Windsor Quail Valley should be weighed carefully against options with more consistently documented staffing levels and cleaner, more predictable environments.
The facility's strengths do align with its challenges. The rehabilitation team is repeatedly praised for its depth and coordination; therapists collaborate in a way that supports measurable progress and broad-based recovery. The administrator and the DON are described as accessible and patient-centered, with staff members in therapy, social work, and nursing often singled out for exceptional warmth and dedication. The emphasis on engaging residents through activities, coordinated transportation for appointments, and a care-management approach that involves families can meaningfully offset occasional service lags. In short, for families that value a robust rehab trajectory and high-quality therapeutic relationships, the positives frequently carry substantial weight.
However, the practical decision must account for real-world operations. Visitors should verify current staffing stability, especially on evenings and weekends, and confirm that call-bell responsiveness is consistently timely for residents with significant care needs. Cleanliness and odor issues appear in some accounts, and there are credible concerns about how urgently complaints are escalated and resolved. Prospective residents should request recent tour feedback from current families, observe resident- caregiver interactions across shifts, and ask hard questions about how concerns are tracked and closed. The best-informed choice comes from seeing the place with these concerns in mind and hearing directly from front-line staff about step-by-step care plans.
Red flags to appraise during due diligence are not only anecdotal but procedural. Patterns of understaffing, delays in personal care, and uneven room cleanliness require close scrutiny - along with a clear understanding of how the facility handles incidents and communicates outcomes to families. While many reviews celebrate extraordinary caregivers and a compassionate DON, the darker voices emphasize safety, consistency, and household maintenance as non-negotiables. The prudent path is to cross-check with recent state surveys, request direct conversations with the DON and therapy director, and confirm a concrete response protocol for night and weekend times.
Ultimately, Windsor Quail Valley is a compelling choice for post-acute residents who need aggressive rehabilitation and value immediate access to a caring, highly involved staff. It is less ideal for those who require unwavering staffing consistency, spotless daily operations, and flawless, leak-proof communication at all hours. For families leaning into the rehab-to-home journey, the facility often delivers tangible gains, supported by a team that can feel like an extended family. For others, especially where safety perceptions or operational reliability are paramount, exploring additional options in the Houston area may yield a safer, more predictable environment. A guided tour with frank questions - about staffing levels, response times, and care-plan accountability - will reveal whether Windsor Quail Valley truly fits the trajectory desired.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William P X (18 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Windsor Quail Valley Post-Acute Healthcare is an assisted living community located in Missouri City, TX. Our community offers a wide range of amenities to ensure that our residents have a comfortable and enjoyable living experience. These amenities include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each unit, move-in coordination assistance, outdoor spaces for relaxation and recreation activities, private bathrooms in each unit, restaurant-style dining options, a small library for reading enthusiasts, telephones for communication with loved ones, transportation arrangements for non-medical purposes such as shopping or social outings, transportation to doctors' appointments when needed, access to a wellness center for physical and mental well-being activities and services as well as Wi-Fi/high-speed internet connectivity.
In terms of care services provided at Windsor Quail Valley Post-Acute Healthcare, we offer 24-hour call system availability to ensure our residents' safety and immediate assistance when needed. We also provide around-the-clock supervision by trained staff members who are dedicated to meeting the individual needs of each resident. Our team assists with activities of daily living such as bathing and dressing and provides support with transfers if required. For residents with specific dietary needs related to diabetes or special restrictions, we offer specialized meal preparation and service accordingly. Medication management is also provided by our knowledgeable staff members who ensure that medications are taken correctly and on time. Additionally, we have a mental wellness program in place to support the emotional health of our residents.
At Windsor Quail Valley Post-Acute Healthcare, we prioritize creating an engaging and fulfilling lifestyle for our residents through various planned activities. These include concierge services for personalized assistance and convenience, fitness programs to promote physical well-being and active aging lifestyles among residents , planned day trips for exploration and enjoyment outside the community, resident-run activities to encourage socialization and community involvement, and a schedule of daily activities to keep residents entertained.
Our community is conveniently located near several amenities and services. There are two cafes, four parks, seven pharmacies, four physicians' offices, 15 restaurants, three places of worship nearby for spiritual needs, one theater for entertainment purposes, and one hospital in close proximity for any medical emergencies that may arise. Windsor Quail Valley Post-Acute Healthcare strives to provide a safe and enriching environment where residents can thrive and enjoy their golden years.
Windsor Quail Valley Post-Acute Healthcare is located at 3640 Hampton Drive, Missouri City, TX 77459 in Fort Bend County, Texas
Windsor Quail Valley Post-Acute Healthcare on seniors.fyi includes 7 photos including images showing interior, building, exercise equipment, workout space, reception area, lighting, chandelier, living room, and more.
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