Grand Terrace Rehabilitation And Healthcare
Save812 West Houston Avenue, Mc Allen, TX 78501
For more information about senior living options: (844) 490-3973
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From the many comments about Grand Terrace, a clear through-line emerges: this is a place where families feel consistently cared for, where the staff go beyond basic duties to support both patients and their loved ones, and where good communication and genuine kindness shape the daily experience. While one opening remark expresses frustration with a Human Resources approach, the vast majority of voices quickly foreground warmth, attentiveness, and a high level of professional care. The overarching impression is of a facility that prioritizes comfort, dignity, and personal connection for residents.
A standout thread across the testimonials is the exceptional role played by Priscilla Davila, a skilled service coordinator who appears repeatedly as a linchpin in the patient and family experience. Families describe Priscilla as informative, attentive, and relentlessly helpful - someone who "goes beyond her duty" to make sure patients are comfortable and properly cared for, and who keeps family members informed even when they cannot be on site for long periods. Several comments highlight how Priscilla's presence - whether through practical problem-solving, timely updates, or even songs and prayers - makes a meaningful difference in the day-to-day sense of well-being for both residents and their relatives. Her accessibility and empathy are repeatedly praised, earning her a reputation as a trusted, reassuring touchpoint within the center.
Beyond Priscilla, the care team as a whole receives high praise from multiple families. Norma Pe?a, a CNA, is repeatedly cited for kindness, attentiveness, and a readiness to meet both patients' needs and families' expectations. Violeta (Violet), another CNA, is described as exceptionally caring and capable, with similarly strong praise for her compassionate approach. Nurses Karina and David are commended for their friendly and committed patient care, contributing to an atmosphere where patients feel seen and well cared for. The Respiratory Therapy (RT) team also earns strong approval, with families noting that they are consistently on top of their responsibilities and deliver care that meets high standards.
The reviews consistently recognize a wide spectrum of staff who support residents' daily lives. Dalila's friendly morning greetings are highlighted as a small but meaningful daily ritual, and Martin the CNA is described as thoughtful and respectful - always seeking permission before proceeding. Freddy is praised for his attentiveness, and June emerges as a standout member of the wound care and nursing teams. Noemi and Rosie are acknowledged for their respective roles in admitting processes and social work, underscoring the facility's emphasis on smooth transitions and holistic support. Across these testimonials, the common thread is a team that treats residents with warmth, dignity, and a sense of personal connection.
Therapy and rehabilitation are also consistently portrayed in a positive light. Antron, Trey, and Nancy are named as key therapists who contribute not only professional skill but a motivational, encouraging presence that helps residents regain strength and confidence. There are touches of personality that families remember fondly - Antron's kindness and handsomeness, and the idea that therapy sessions can be both effective and uplifting. In one touching note, a family recalls "they even played guitar for my brother," a small gesture that illustrates the facility's willingness to tailor experiences to residents' interests and spirits. The overall message is that therapy at Grand Terrace is not just about the clinical tasks but about restoring a sense of possibility and home-like routine.
Meals and daily living are described as enjoyable and well-managed, with specific mention of delicious, varied foods and a clean, pleasant environment. A guest recalls a Greek menu day and praises the kitchen staff, including Mary, whose cooking is specifically singled out for making meals something residents look forward to. Other practical comforts are noted, such as clean rooms, dependable air conditioning, and a facility that feels clean and well-maintained. Several residents express gratitude for being treated well by the entire team, and for the center's overall ability to preserve comfort and normalcy amid a challenging life moment for families.
Several testimonials extend beyond immediate care to express appreciation for the facility's professionalism and its overall atmosphere. One reviewer commends the owner for professionalism, kindness, and caring, while another highlights the supportive environment as one that helps families feel confident in their choice to place a loved one there. The sense of community, gratitude, and shared relief comes through in phrases about blessings, prayers, and heartfelt thanks to the staff. The repeated emphasis on communication - especially by Priscilla - helps families feel connected and reassured, bridging the physical distance that can come with loved ones receiving care far from home.
In sum, the collection of reviews paints a robust portrait of Grand Terrace as a well-run facility characterized by warm, attentive staff and strong, family-centered care. The care team - from CNAs and nurses to therapists and coordinators - consistently earns praise for professionalism, kindness, and a genuine commitment to residents' comfort and improvement. Priscilla Davila stands out as a beacon within the administration - an anchor for families who rely on clear information, compassionate service, and personal attention. Taken together, the testimonials form a compelling narrative of a center where residents receive high-quality medical and therapeutic care, while families experience reassurance, gratitude, and confidence in the care their loved ones are receiving.
Grand Terrace Rehabilitation and Healthcare in McAllen, TX is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community boasts a beauty salon where residents can pamper themselves and feel their best. For entertainment, there is cable or satellite TV available in each resident's private space, as well as a gaming room and small library for leisurely reading. A computer center is also provided for those who wish to stay connected and engaged online.
Residents can enjoy delicious meals in the dining room, which offers restaurant-style dining with special dietary restrictions catered to. They can also take advantage of housekeeping services to maintain cleanliness and order in their living spaces.
For recreation and fitness, a fitness room is available for exercise activities, while outdoor space allows residents to relax in the garden or enjoy fresh air. Planned day trips and scheduled daily activities provide opportunities for socialization, along with resident-run activities organized by the community.
Transportation arrangement services are offered both for non-medical needs like shopping or personal appointments and for transportation to doctors' appointments. Move-in coordination support is provided to help facilitate a smooth transition for new residents.
Care services at Grand Terrace include 24-hour call systems and supervision for round-the-clock assistance if needed. Daily living tasks such as bathing, dressing, and transfers are provided with personalized assistance. Medication management ensures that residents receive their required medications on time. A mental wellness program focuses on promoting emotional well-being among residents. Special dietary restrictions are accommodated to meet individual needs.
The location of Grand Terrace Rehabilitation and Healthcare offers convenience with numerous nearby amenities such as cafes, parks, pharmacies, restaurants, physicians' offices, transportation options, places of worship, theaters, and hospitals.
Overall, Grand Terrace Rehabilitation And Healthcare provides an inclusive environment where seniors can receive personalized care while enjoying various amenities and engaging in fulfilling activities within close proximity to essential services.
Grand Terrace Rehabilitation And Healthcare is located at 812 West Houston Avenue, Mc Allen, TX 78501 in Hidalgo County, Texas
Grand Terrace Rehabilitation And Healthcare on seniors.fyi includes 26 photos including images showing interior, landscaping, building, flag, exercise equipment, outdoor, healthcare, trees, and more.
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