Information last verified:
900 South 12Th Street, Mcallen, TX 78501
For more information about senior living options: (844) 490-3973
The facility is a very nice place. The staff are gracious and warm to patients and families. The Activities Director Iris is welcoming to residents and visiting family members. The nursing team Gabby, Kayla, and Delia are exceptional. The Activities Department, especially Iris, brings joy and energy to the residents. The administration team Erica, Lupita, and Angel is very professional, friendly, and helpful. The social worker Maggie is wonderful and supportive. Windsor has given the family peace of mind. The staff are kind, patient, and truly care about the residents. The facility is clean, well operated, and creates a welcoming atmosphere.
The care in this facility is unacceptable. Most of the nurses are rude and the staff are overworked due to understaffing. The business office staff are horrible to work with. The facility is a nightmare. The staff are very unfriendly and sneaky; there is no compassion. The administrator Roy Zepeda is very unprofessional and rude. The facility has foul odors, is cramped, and the hallways are narrow. The doctors rarely visit; patients are not checked on regularly. There were too few staff for the number of residents, leading to neglect. The facility does not deserve even a one-star rating. They sedate patients to keep them calm.Retama Manor Nursing Center in McAllen is best suited for families that prize a warm, faith-focused atmosphere paired with attentive, people-centered care and a lively resident life. It works well for residents who appreciate regular spiritual and social programming, a clean and welcoming setting, and a care team that can deliver compassionate daily support. Reviewers consistently highlight a strong, visible effort from CNAs, licensed nurses, and the activities staff, with Iris the activities director singled out for decades of steady leadership. The facility’s atmosphere tends to feel calm and homelike, aided by remodeling that has refreshed rooms and communal spaces, and by a philosophy that blends practical rehabilitation with opportunities for residents to engage in meaningful routines. For families seeking ongoing reassurance that their loved one will be treated with dignity, kindness, and consistent communication, Retama Manor often delivers a dependable, reassuring experience.
That said, certain families may want to consider alternatives. The most cautioned voices describe environments where staffing gaps or administrative friction undermine daily care. Some reviews recount unprofessional behavior from leadership, long waits for assistance, and inconsistent medical oversight, including reports that physicians were not as present as expected. A subset of families also cites situations where nutrition, wound care, or routine monitoring did not meet their standards, sometimes accompanied by unsettling gaps in information sharing. For residents with complex behavioral health needs, or with expectations of highly standardized, high-frequency medical monitoring, Retama Manor may feel fragile if staffing levels shift. In short, those who require very uniform, 24/7 physician involvement or who have experienced prior care gaps may prefer alternatives with more predictable medical continuity.
On the upside, the core strengths of Retama Manor are nearly always visible in daily life. The nursing team is frequently described as patient, respectful, and genuinely caring, with staff who take time to comfort and reassure residents. The activities program stands out in many reviews, offering engaging, faith-based programming, crafts, outings, and social events that bring joy and a sense of community to residents. Cleanliness and a calm, welcoming environment recur as standout features, with families noting that the building feels well-maintained and comfortable for visitors and residents alike. The administration and social work teams are praised for professionalism and responsiveness, especially when families seek guidance or have questions about care plans, billing, or discharge planning. When the right staffing mix is in place, the facility can feel like a supportive extension of home.
The chief drawbacks present a louder counterpoint to the positives. A number of reviews describe experiences that range from merely average to troubling: delayed responses to care needs, perceived under-staffing, and instances where communication about a resident’s condition could have been clearer. Negative accounts sometimes target specific administrative behaviors or interpersonal dynamics, suggesting that the quality of care can swing with staffing realities from week to week. In some cases, reviews recount uncomfortable or distressing situations, with residents not receiving timely assistance or with information sharing not meeting families’ expectations. These experiences illustrate that Retama Manor’s strengths are most reliably realized when staffing is adequate, roles are clear, and administration maintains open, consistent channels of communication with families.
Those strengths offset the concerns most effectively when the facility operates as a well-coordinated team. The combination of caring nursing staff, robust therapy services, and a lively activities calendar can produce tangible benefits: improved mobility and pain management through therapy, better appetite and daily routines that keep residents engaged, and meaningful social connections that bolster mood and overall wellbeing. The faith-based activities, especially, tend to provide residents with structure, purpose, and comfort, contributing to a sense of peace for families seeking spiritual continuity. The clean, calm environment supports rest and recovery, while proactive administration and a responsive social services team can transform a potentially stressful transition into a smoother, more predictable experience for both resident and family.
For families evaluating Retama Manor, the practical verdict rests on taming the trade-offs. If peace of mind, warmth, faith-informed activities, and a consistent, attentive frontline care team are the core priorities, Retama Manor often proves to be a strong fit. The facility can deliver concrete benefits in rehabilitation, daily care, and social engagement, especially when families participate in care planning and maintain open dialogue with staff. However, if the priority is unwavering, uniform medical oversight and a fully predictable care rhythm, especially in the face of behavioral or complex medical needs, alternatives may offer greater consistency and fewer potential gaps. Prospective choosers should proactively assess current staffing levels, request a sit-down with the administrator, and speak with the therapy and nursing teams to gauge whether the day-to-day reality aligns with expectations. A trial or structured visit can reveal whether Retama Manor will feel consistently reliable for long-term care or post-acute recovery needs.
83 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
McAllen Miller International (1 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Retama Manor Nursing Center - Mcallen is an assisted living community conveniently located in Mcallen, Texas. Our community offers a wide range of amenities to ensure the comfort and happiness of our residents.
For our residents' beauty needs, we have a beauty salon onsite where they can receive professional hair and nail services. Residents can also enjoy their favorite TV shows or movies with access to cable or satellite TV in their own private rooms.
Transportation is provided by the community for non-medical purposes, allowing residents to easily run errands or attend social outings. Our computer center provides a space for residents to stay connected with loved ones through email or browse the internet at their leisure.
Meals are served in our elegant dining room with restaurant-style dining, ensuring that residents have a pleasant and enjoyable dining experience. Special dietary restrictions are accommodated for those who require it.
We offer various recreational activities to keep our residents engaged and entertained. Our fitness room allows residents to stay active and maintain their physical well-being. For those who enjoy gaming, we have a dedicated gaming room available. A small library is also present for book enthusiasts.
The community features outdoor spaces such as gardens, allowing residents to enjoy fresh air and nature walks. Housekeeping services ensure that each resident's living space remains tidy and clean. Move-in coordination is provided to ease the transition for new residents.
Our care services include 24-hour call system and supervision, providing peace of mind knowing that assistance is just a phone call away. Trained staff is available round-the-clock to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure medications are taken correctly.
Mental wellness programs are implemented to support the emotional well-being of our residents. Special dietary restrictions are catered for those with specific dietary needs such as diabetes diet.
Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship, providing convenient access to various services and recreational options for residents. Additionally, transportation can be arranged for doctor's appointments.
At Retama Manor Nursing Center - Mcallen, we strive to create a comfortable and enriching environment for our residents. With our range of amenities and caring staff, residents can enjoy a fulfilling and worry-free assisted living experience.
Retama Manor Nursing Center - Mcallen is located at 900 South 12Th Street, Mcallen, TX 78501 in Hidalgo County, Texas
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