August Healthcare is a nursing home community in Lubbock, TX.
Information last verified:
4320 19th St, Lubbock, TX 79407
For more information about senior living options: (866) 208-4318
4.1 from 101 reviews
5 stars
76
4 stars
4
3 stars
1
2 stars
0
1 stars
20
Overall Review of August Healthcare
common20 reviews mention this
Cleanliness is a frequent point
Many reviewers describe the building as clean and smelling fresh.
Cleanliness comes up repeatedly, with multiple reviewers saying the facility looks and smells clean on arrival and that it’s maintained daily. Some reviewers also mention issues like rooms not being cleaned properly or unpleasant odors, which suggests the experience is not uniform. Overall, cleanliness is a major theme in the feedback, with both strong praise and notable complaints.
differentiator16 reviews mention this
Therapy and recovery get praise
Residents and families frequently credit the therapy team with real progress.
A large share of reviews focus on rehabilitation, describing therapy teams that are effective with complex cases and that help residents improve mobility and goals. Several reviews also highlight ventilator or trach-related care and note staff working toward weaning and recovery. At the same time, there are negative reviews that complain about not receiving the rehab needed, so outcomes appear to vary by case and experience.
common28 reviews mention this
Staff helpfulness and communication
Reviewers often describe the staff as helpful, caring, and communicative with families.
Many reviewers say caregivers are friendly, attentive, and responsive, and that communication from administration makes questions easier to handle. Several reviews specifically call out administrators and coordinators for being supportive during admissions and for addressing concerns. There are also a few harsh reviews alleging poor communication and neglect of medication timing, but the dominant tone is that families feel supported day to day.
common3 reviews mention this
Food and dietary satisfaction
A few reviewers mention the food positively.
Some reviews directly praise dietary and describe the food as delicious or amazing. Other comments focus far more on nursing, therapy, or cleanliness than meals. Based on the feedback volume, dining is present but not a top driver compared with care and staff.
caveat14 reviews mention this
Care quality complaints appear
Some reviewers report serious problems with medication timing, staffing, or bedside care.
While many reviews are positive about caregiving, several residents and families describe issues such as delays in giving medications, difficulty reaching staff, or being understaffed. A few reviews also allege more severe failures related to cleaning, trach/vent care, or follow-through after changes in condition. These complaints are enough to be a recurring caveat alongside the overwhelmingly positive praise.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Skilled Nursing Facility
Transportation
Lubbock International (8 miles away)
Nearby Places of Interest
This part of Lubbock, Texas, offers a convenient and well-equipped neighborhood for senior living. With a variety of healthcare facilities including consultants in infectious diseases, pharmacies, and hospitals such as Covenant Women's and Children's Hospital nearby, seniors can easily access medical care. There are also several dining options ranging from fast food to ethnic cuisine like Thai Pepper and I Love Pho. Additionally, the presence of places of worship such as the Catholic Diocese of Lubbock and Highland Baptist Church provides spiritual support for residents. For leisure activities, seniors can enjoy Tech Terrace Park for outdoor recreation or catch a movie at Alamo Drafthouse Lubbock or TTU - SUB - Allen Theatre. Overall, this area offers a balanced mix of essential services and entertainment options suitable for senior living.
Pneumonia significantly affects older adults due to weakened immune systems and atypical symptoms that complicate diagnosis, necessitating early detection and tailored treatment. Risk factors include chronic diseases and cognitive impairments, with preventive measures like vaccinations and healthy lifestyles being crucial for reducing risk.
Palliative care enhances the quality of life for seriously ill patients by providing comprehensive support at home through a multidisciplinary team, addressing various needs and prioritizing comfort over curative treatments. While it offers personalized care and involves family in decision-making, challenges like caregiver stress and logistical issues persist, with growing demand prompting advancements in technology and healthcare policies to improve access.
Palliative home care focuses on improving the quality of life for individuals with serious illnesses by providing comfort, symptom management, and emotional support in their own homes. This approach includes personalized care plans, regular assessments, and resources for family caregivers, all while prioritizing person-centered treatment that aligns with patients' goals.
August Healthcare photos
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Skilled Nursing Facility
Lubbock International (8 miles away)
Extensive amenities and 24/7 care with comprehensive services (dining, transportation, wellness, activities).
Essential Knowledge on Pneumonia in Older Adults
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