West Oaks Nursing & Rehab Center in Houston, TX
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3625 Green Crest, Houston, TX 77082
For more information about senior living options: (844) 490-3973
The staff were very welcoming and warm. There is a beautiful room with a nice view. Nurses are always helpful and nice. The activities are amazing. The social workers are extremely knowledgeable and blunt when needed. The physical therapy is incredible. They keep families informed of patients' situations. Tonya, Louise, Melissa, and Greg made the parents feel at ease. The facility is clean, and the staff are caring. West Oaks Nursing is a friendly place, and keeps families updated on patients' well?being.
It was described as hideous and awful, with severe under-staffing and a clear need for improvement. It was labeled inefficient with poor services and poor communication with family members, not recommended. It was called one of the most disastrous, unprofessional, and inhumane places the reviewer had ever visited, with only a few staff being professional. It was described as the most horrific place to have a loved one, with a mother who had a dramatic fall and staff unable to tell where she was afterward. Bedsores reportedly became septic due to delayed notification and care, while day-to-day nurses were unhelpful and hard to reach. The director of nursing was described as cold with no bedside manner and condescending. It was reported to smell like urine in the facility, with some areas described as smelling like a dead body. It was criticized as neglectful, with no physical therapy provided, poor phone access, and failure to meet basic needs such as water and incontinence care.West Oaks Nursing & Rehab Center is best suited for families seeking a post-acute pathway with strong rehabilitation focus, especially where physical therapy and nutrition are central to the recovery plan. The community shines for residents who benefit from an attentive, friendly staff culture, good meals, and a homey atmosphere, and for families who can stay engaged and monitor progress closely. It is a practical choice for those aiming to rebuild mobility and strength after hospitalization, with clear advantages when therapy milestones are the primary objective and family participation is feasible.
On the plus side, the rehabilitation program at West Oaks is repeatedly praised for its effectiveness. Patients who were able to participate in therapy report real gains in walking and in overall function, with notes of weight restoration and meaningful improvement in daily abilities. The dining experience stands out as a strength, described as excellent and substantial enough to influence mood and appetite positively. The staff - nurses, CNAs, social workers, and therapists - are often characterized as caring, knowledgeable, and responsive, with several reviewers highlighting specific team members who made a difference. Cleanliness, a calm environment, and proactive family communication further reinforce the appeal for families who value transparency and regular updates during a recovery process.
Yet the facility does carry significant caveats that cannot be ignored in a confident care plan. A substantial share of reviews contain warnings about inconsistent staffing, slow or unreliable nurse and aide responses, and gaps in daily communication with families. Several accounts describe odor and cleanliness problems, limited responsiveness, and even episodes of perceived neglect that led families to seek alternative placements or take their loved ones home. Instances of severe safety concerns - such as wounds not being monitored closely, infections, and a troubling lack of timely information about incidents - appear in multiple episodes and have understandably shaken trust. Those reports, whether isolated or persistent, create a real risk profile for residents who require constant supervision or who have complex medical needs.
These contrasts matter for decision-making. For short-term rehab or transitional care where the emphasis is on effective therapy and rapid progress, West Oaks can offset notable staffing issues through meticulous family involvement, clear goal-setting with the therapy team, and proactive monitoring. When a resident's condition stabilizes and long-term custodial care becomes the expectation, however, the same gaps that accompany inconsistent staffing and communication can become decisive disadvantages. Families should weigh whether the anticipated recovery window aligns with the facility's ability to sustain consistent, attentive care over time, and should be prepared to supplement care with ongoing oversight.
For anyone considering West Oaks, a disciplined, deliberate due diligence approach is essential. Schedule direct conversations with the director of nursing and the social work team about night and weekend staffing levels, response times, and the process for escalating concerns. Request recent wound care protocols, infection control statistics, and a candid discussion about any known safety issues, including how incidents are reported and followed up. Visit with multiple residents and family members to gauge consistency and tone in daily interactions, and specifically inquire about the therapy team's approach to individualized plans and progress tracking. Finally, compare alternatives that offer stronger assurances around staffing consistency, rapid communication, and proven long-term safety records to prevent regret when the care needs become more demanding.
In the end, West Oaks offers a compelling blend of robust rehabilitation outcomes, tasty, satisfying meals, and a caring, attentive staff - when those strengths converge with steady staffing and reliable family communication. For families prioritizing intensive therapy and a welcoming environment, it remains a strong contender, provided vigilance around staffing, safety, and ongoing care is built into the decision. For residents whose needs extend beyond post-acute recovery into steady, around-the-clock supervision or for whom consistent, transparent care is non-negotiable, it is prudent to explore other options with demonstrably firmer track records in safety, responsiveness, and long-term patient advocacy.
136 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
William P X (23 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.West Oaks Nursing & Rehab Center in Houston, TX is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. With a focus on providing comfort, convenience, and assistance, this facility ensures that seniors can enjoy a fulfilling and supportive lifestyle.
The community boasts an array of amenities designed to enhance the overall living experience. Residents can take advantage of the beauty salon for grooming needs, enjoy their favorite shows with cable or satellite TV, and utilize the computer center for staying connected with loved ones. The dining room offers restaurant-style meals prepared by skilled chefs, ensuring that residents are provided with delicious and nutritious options. Additionally, there is a gaming room for recreational activities, a small library for reading enthusiasts, and outdoor spaces where individuals can relax and socialize within beautifully manicured gardens.
Care services at West Oaks Nursing & Rehab Center are comprehensive and customized to each resident's specific requirements. A 24-hour call system and supervision provide peace of mind to both residents and their families. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. The facility also provides specialized care for individuals with diabetes through tailored meal plans. Medication management ensures that residents receive their prescribed medications accurately and timely while a mental wellness program promotes emotional well-being.
In addition to these amenities and care services, West Oaks Nursing & Rehab Center offers transportation arrangement for non-medical needs as well as transportation to doctors' appointments. Move-in coordination helps make the transition into this assisted living community seamless. The wellness center provides opportunities for fitness programs to promote physical health.
Residents at West Oaks Nursing & Rehab Center will find themselves surrounded by various attractions nearby. With two cafes, eleven restaurants, sixteen pharmacies, two parks, one theater, and places of worship all within close proximity to this community; seniors have easy access to entertainment options as well as places where they can nurture their spiritual well-being.
This assisted living community provides a warm and inviting environment where seniors can thrive and enjoy their golden years. With exceptional amenities, comprehensive care services, and numerous nearby attractions, West Oaks Nursing & Rehab Center offers the perfect balance of support and independence for its residents.
West Oaks Nursing & Rehab Center is located at 3625 Green Crest, Houston, TX 77082 in Harris County, Texas
West Oaks Nursing & Rehab Center on seniors.fyi includes 7 photos including images showing building, dining, architecture, entrance, landscaping, outdoor, grass, porch, and more.
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