West Oaks Nursing & Rehab Center in Houston, TX

Save

  • Building

    A commercial building with an entrance and surrounding landscaping.

  • Architecture

    A building entrance with white columns, a porch, and decorative plants.

  • Dining

    Enjoying a delicious meal with a smile in a community dining setting.

  • Landscaping

    A view of a residential property with multiple vehicles parked outside.

  • Outdoor

    A child standing in the yard, playfully posing with a mask on.

  • Grass

    A view of a building with an American flag and parked cars in a grassy area on a cloudy day.

  • Healthcare

    A dedicated nurse proudly holds a trophy in a hospital setting, celebrating her achievements.

West Oaks Nursing & Rehab Center in Houston, TX

West Oaks Nursing & Rehab Center is a nursing home community in Houston, TX.

Information last verified:

3625 Green Crest, Houston, TX 77082

For more information about senior living options: (866) 208-4318

3.8 from 90 reviews
5 stars
55
4 stars
8
3 stars
3
2 stars
2
1 stars
22

Overall Review of West Oaks Nursing & Rehab Center

common 17 reviews mention this

Staff kindness shows up repeatedly

Residents and families frequently describe staff as welcoming and helpful.

Many reviewers say the staff is kind, welcoming, and responsive to day-to-day needs. Several people specifically mention nurses and CNAs being helpful, professional, and attentive, and families appreciate being updated about what is happening. A few reviewers also criticize parts of care and communication, but the most consistent thread in the reviews is that staff members treat residents with care.

caveat 8 reviews mention this

Cleanliness is both praised and blamed

Cleanliness is praised often, but some reviews report strong odors.

A sizable share of reviews describe the building as clean, fresh, and well kept, with visitors noticing no bad smells or an overall tidy environment. Others report serious odor problems, including mentions of urine or other unpleasant smells, and at least one review describes mold in a food container left near a resident. Because both experiences appear in the review set, cleanliness seems to vary by visit or unit.

caveat 6 reviews mention this

Communication and phone access raise concerns

Some families describe difficulty reaching staff and getting timely updates.

Several reviews complain that phone calls were not answered or that it was hard to get information from staff. Others describe delays in notifications about injuries, changes in condition, or medication and care details, including cases where family members say they were not informed until after issues worsened. A smaller number of reviewers say communication was better in specific moments, including receiving weekend updates from staff, but the overall concern about responsiveness comes up repeatedly.

common 5 reviews mention this

Rehab and wound care help residents

Reviews frequently tie progress to rehabilitation and wound care.

A number of reviewers describe meaningful improvements during skilled nursing rehab, including regaining mobility after hospitalization and benefiting from physical therapy. Others mention wound care and individualized feeding or diet support that helped a resident recover and gain weight. While there are also complaints that therapy or day-to-day help was inadequate in some cases, the positive rehab outcomes are a recurring theme.

common 4 reviews mention this

Food gets positive mentions, with exceptions

Some residents and families say the food is a highlight.

Several reviewers say the food was good, including comments that meals improved appetite and helped a resident gain weight. A few reviews also mention facility food experiences tied to special events. At the same time, at least one reviewer reports very negative experiences with food, so dining appears to be a mixed topic across the review set.

caveat 4 reviews mention this

Staffing and care consistency are debated

Some reviews raise concerns about staffing levels and care consistency.

A few reviewers explicitly call out understaffing or long response times for patient needs, including mentions that getting help could be difficult. Several negative reviews also describe care gaps such as missed or delayed services, plus issues related to resident safety and follow-through. Counterbalancing those accounts, other reviewers say response times and day-to-day care were solid, suggesting consistency may depend on the circumstances described.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 136 resident community capacity 136 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • William P X (23 miles away) William P X (23 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Whataburger (0.5 miles)
  • Whataburger (3.5 miles)
  • Whataburger (3.6 miles)
  • Emporio Brazilian Cafe (3.7 miles)
  • Chipotle Mexican Grill (4 miles)
  • Chick-Fil-A (4 miles)
  • McDonald's (4.1 miles)

Pharmacies

  • CVS Pharmacy (1 miles)
  • Walgreens (1 miles)
  • Walgreens (2.5 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (3.2 miles)
  • CVS Pharmacy (3.6 miles)

Theaters

  • Regal Edwards West Oaks Mall (1.1 miles)
  • Regal Grand Parkway ScreenX & RPX (6.5 miles)
  • 2430 Amc Bar Fountains (6.7 miles)

Cafes

  • Starbucks (2.8 miles)
  • Starbucks (3.1 miles)
  • Panera Bread (5.7 miles)
  • Starbucks (6.1 miles)
  • 85C Bakery Cafe (6.1 miles)
  • Starbucks (6.6 miles)
  • BlendIn Coffee Club (6.8 miles)

Places of Worship

  • Shirdi Sai Jalaram Mandir (4.1 miles)
  • St John Vianney Catholic Church (4.4 miles)
  • Second Baptist Church, West SecondKids (5.5 miles)
  • Sugar Land First United Methodist Church (6.4 miles)

Parks

  • Sardar Patel Stadium (4.8 miles)

Physicians

  • Texas Children's Pediatrics Westchase (6.4 miles)
  • Mann Eye Institute (6.5 miles)
  • Pediatric Center (6.7 miles)
  • Southwest Asthma & Allergy Associates (7 miles)
  • Kelsey-Seybold Clinic | Fort Bend Medical and Diagnostic Center (7.4 miles)
  • Texas Dermatology (7.4 miles)

Frequently Asked Questions

Where is West Oaks Nursing & Rehab Center?
What photos are available for West Oaks Nursing & Rehab Center in Houston, Texas?

Nearby Communities

  • Faith Assisted Living #3

    Faith Assisted Living #3

    Houston, TX

    3.2 from 16 reviews
    $3,000 to $3,500 / month

    pro Memory care focused with on-site activities, private rooms, and accessible amenities.

  • Faith Personal Home Care

    Faith Personal Home Care

    Houston, TX

    3.5 from 14 reviews
     

    pro Small, home-like board-and-care with personalized care, meals, housekeeping, and 24/7 supervision.

  • Autumn Years PCH

    Autumn Years PCH

    Houston, TX

    3.9 from 12 reviews
    $2,500 to $3,800 / month

    pro Caring staff in clean, well-furnished homes with engaged residents.

  • Universal Assisted Living Homes

    Universal Assisted Living Homes

    Houston, TX

    3.2 from 32 reviews
     

    pro Fully furnished suites with 24/7 supervision, diabetes-friendly meals, and daily activities.

  • Menox Care Assisted Living

    Menox Care Assisted Living

    Houston, TX

    3.9 from 8 reviews
    $2,200 to $3,500 / month

    pro Friendly staff and a clean, well-maintained environment with attentive dementia care guidance.

  • Home Sweet Home Rsdntl Care

    Home Sweet Home Rsdntl Care

    Houston, TX

    5 from 1 review
     

    pro Nearby amenities (cafes, pharmacies, restaurants, worship, theater) and on-site meals in a nurturing setting.

  • Heritage Memory Care At Eldridge Parkway

    Heritage Memory Care At Eldridge Parkway

    Houston, TX

    4.3 from 45 reviews
    $5,000 to $5,300 / month

    pro Attentive staff, proactive communication, and a clean, secure memory-care setting with engaging activities.

  • Tarrytowne Estates

    Tarrytowne Estates

    Houston, TX

    4.8 from 137 reviews
    $2,295 to $2,795 / month

    pro Chef-inspired meals, friendly staff, and spacious apartment layouts.

  • SYNERGY Home Care of Katy, TX

    SYNERGY Home Care of Katy, TX

    Houston, TX

    4.9 from 126 reviews
     

    pro Strong ownership and responsive management with reliable caregivers and flexible backup support.

Skilled Nursing Facility in Nearby Cities

Related Resources

  • what does an elder law attorney do6 Crucial Ways an Elder Law Attorney Assists Families

    Elder law attorneys assist older adults and their families with legal matters such as estate planning, Medicaid eligibility, and guardianships, while also providing protection against elder abuse. They help navigate complex regulations to safeguard financial resources, ensure well-being, and maintain autonomy for seniors.

  • tax implications of parent living with youNavigating the Tax Landscape of Caregiving: Credits, Deductions, and Beyond

    Caregiving for an aging parent entails emotional and financial responsibilities accompanied by significant tax implications, including potential benefits from claiming them as dependents and deductions for medical expenses and caregiving costs. Caregivers must understand eligibility requirements, maintain thorough documentation, and consider consulting a tax professional to navigate these complexities effectively.

  • low impact exercises for seniorsHighly Beneficial Low-Impact Exercises for Senior Living Residents

    Low-impact exercises are vital for seniors as they promote health, independence, and social interaction while reducing joint strain. These adaptable activities, guided by healthcare professionals, enhance strength, flexibility, and emotional well-being.

By clicking submit, you agree to our Partner's Terms of Use. You also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
Submit