The Heights Of North Houston
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303 Hollow Tree Lane, Houston, TX 77090
For more information about senior living options: (844) 490-3973
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The Heights of North Houston is described as warm and caring, with staff who go above and beyond to make residents feel safe and valued. The facility is consistently clean and well-maintained, contributing to a pleasant environment. The nursing and physical therapy teams are attentive, professional, and effective in supporting recovery. Families receive excellent communication from the staff, with regular updates on progress. The front desk and administration are courteous, welcoming, and responsive. Residents and families feel a sense of peace and trust in the care provided. The activities program keeps residents engaged and connected. The staff are patient, kind, and genuinely care about the residents. The atmosphere is home-like, with a positive mood and friendly interactions. The therapy department is praised for making noticeable improvements in residents' mobility and well-being.
The facility is not four stars at all; patients have to wait for nurses all day and help must be requested. The food is nasty and the staff did not assist the patient until a family member arrived. They wouldn't recommend this facility to anyone. The place is run down and understaffed, with 40-minute call lights in the hallway. The Heights of North Houston is horrible; most staff were incredibly rude and not caregivers. It is the worst place in the state; nurses threaten and curse patients while leaving them soiled daily. The facility does not communicate among its staff and goes back on verbal commitments. The dinner was so bad that residents refused to eat.The Heights of North Houston is best suited for families seeking a skilled-nursing environment with a robust rehabilitation focus, where daily therapy, a clean and orderly setting, and a caregiver-oriented culture are priorities. This community tends to serve residents who benefit from structured routines, regular physical therapy, and a home-like atmosphere that emphasizes warmth, safety, and consistent housekeeping. For families prioritizing clear, ongoing communication and a facility that feels like a reassuring extended home, The Heights can provide genuine peace of mind during recovery or long-term skilled care.
Those weighing alternatives should be aware that not every experience lines up with the strongest endorsements. Some families report long waits for nurse call responses, uneven attention at night, and gaps in communication between the administrative team and front-line caregivers. A portion of reviews describe episodes of care that fall short of expectations, including medication or dietary missteps and cleanliness concerns in certain rooms. For families with very high expectations for immediate responsiveness, flawless safety records, or a consistently seamless care experience, exploring other options may yield more consistent reassurance.
On the plus side, the community earns confidence through its demonstrated strengths in cleanliness, approachable staff, and the availability of meaningful activities. Numerous families praise the facility's bright, well-kept environment and the visible dedication of therapists and nurses who work daily with residents to advance mobility and recovery. In several accounts, the administration, including the Director of Nursing, is cited as responsive and supportive, with caregivers who convey genuine care and professionalism. The overall experience for many residents' families is a sense of security that their loved ones are in a nurturing, attentive setting.
Yet the main drawbacks cannot be ignored, because they recur across a subset of reviews. Understaffing and inconsistent staffing patterns appear as a central concern, contributing to delayed assistance and occasional lapses in routine care. Reports of medication and meal mishaps, plus issues around room cleanliness and odor control in some areas, indicate that not all shifts meet the same standard of diligence. A few highly negative posts describe serious allegations about staff conduct and governance, underscoring that experiences can diverge sharply within the same building. While some families see dramatic improvements under new leadership, others remain wary of repeating patterns that compromise trust.
Practical guidance for families evaluating this community is to verify current staffing levels and response times by visiting during peak hours and speaking directly with CNAs, RNs, and therapists. Probe the therapy program specifics: daily schedules, progress benchmarks, and how transitions back home are planned. Request a face-to-face with the Director of Nursing and administrative leadership to understand how risks are managed, how medications are verified, and how communication with families is maintained. If possible, tour with a trusted caregiver, observe meal service, and ask for current resident references to get a grounded sense of daily realities.
In sum, The Heights of North Houston delivers strong therapy-driven care and a reassuringly clean, welcoming environment that many families value highly. It is well suited for those who want a compassionate setting with active rehabilitation, steady housekeeping, and accessible front-office support. However, potential residents should weigh concerns about staffing consistency, variability in day-to-day care, and the possibility of divergent experiences across shifts. If a family can tolerate the risk of uneven experiences and remains committed to performing due diligence - inspecting routinely, asking hard questions, and demanding accountability - The Heights can feel like a trusted home away from home during recovery or long-term skilled care. If not, consider alternatives that emphasize even stronger staffing guarantees and a consistently proven track record of uninterrupted, high-quality care.
131 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Heights of North Houston in Houston, TX is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community is fully furnished and provides private bathrooms for each resident. Additionally, there are beauty salon services available to help residents look and feel their best.
For entertainment and relaxation, residents can enjoy cable or satellite TV, as well as a gaming room and small library. There is also an outdoor space and garden where residents can spend time outdoors. Wi-Fi/high-speed internet is provided throughout the community, ensuring that residents can stay connected with loved ones.
The Heights of North Houston offers comprehensive care services, including 24-hour supervision and a 24-hour call system for added peace of mind. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that residents take their medications properly.
The community offers restaurant-style dining with special dietary restrictions accommodated. Meal preparation and service are provided, along with diabetes diet options for those who require it. Residents can also participate in fitness programs to stay active and maintain good health.
To keep residents engaged and socially active, there are planned day trips, resident-run activities, and scheduled daily activities organized by the community. Concierge services are available to assist with any additional needs or requests.
Located in the North Houston area, The Heights has convenient access to cafes, parks, pharmacies, restaurants, transportation options nearby for easy accessibility. Additionally,the proximity to hospitals ensures that medical care is readily available when needed.
Overall, The Heights of North Houston provides a comfortable and supportive environment for seniors requiring assistance with daily tasks while offering numerous amenities and care services to enhance their quality of life.
The Heights Of North Houston is located at 303 Hollow Tree Lane, Houston, TX 77090 in Harris County, Texas
The Heights Of North Houston on seniors.fyi includes 4 photos including images showing outdoors, building, architecture, entrance, facility, landscaping, exercise equipment, rehabilitation, and more.
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