Northwest Health And Rehabilitation Center
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17600 Cali Drive, Houston, TX 77090
For more information about senior living options: (844) 490-3973
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The therapy team is fantastic. Megyn, the director, helped create a wonderful experience. The facility has a lot of good and caring staff. The facility is clean. The staff is attentive and the team is caring, with warm greetings and compassion. The place is great with wonderful staff. The facility decorates doors and makes residents feel part of the community, especially during the holidays. There is an aide on each wing available at all times, and a nurse distributes medications. LaDonna, the DON, is an amazing leader who cares for staff and residents.
The reviewer describes the facility as nasty and unfriendly. Some rooms were missing door knobs. The place smelled like urine. A dirty diaper was left on a resident for two shifts. Linen and bed rails were not provided; sheets and pillowcases were missing; baseboards and corners were dusty and dirty. CNAs were understaffed and underpaid, leading to neglect and inconsistent care, including meals. The food was deplorable and did not match the listed menu. There were no call buttons for residents to request assistance, and some CNAs did not wash faces with soap. Proper physical or occupational therapy was not provided. The facility allegedly failed to call emergency services or assist families, sometimes delaying hospital care for residents. Decor and maintenance were outdated and dirty, with restrooms resembling gas stations and floors/baseboards in need of deep cleaning. The administrator was described as racist and management as condescending, with burnout, unhelpful staff, and poor communication.Paradigm Northwest elicits a wide range of experiences from families and residents, with some describing it as a standout team-oriented rehab environment and others recounting distressing lapses in care and cleanliness. On the positive side, several reviewers highlight the therapy team as fantastic and the overall rehabilitation experience as rewarding. In one especially hopeful account, a husband's journey centered on getting his tracheostomy removed, an outcome that felt like a significant victory, and the director Megyn is praised for stepping in to resolve early bumps and steer the process toward a better outcome. For many, this place has represented a meaningful step in recovery and a space where dedicated therapists and staff can make tangible differences, earning heartfelt thanks from families and residents.
However, a substantial portion of the feedback paints a much grimmer portrait. One review describes Paradigm Northwest as "nasty" and unfriendly, with specific concerns about cleanliness, safety, and basic patient comfort. The writer recounts rooms with malfunctioning or missing door knobs, a pervasive urine smell, and very troubling incidents such as a dirty diaper left on a patient for two shifts, stuck to life paste. The reviewer mentions plans to report the conditions to the state, signaling a belief that the facility fails to meet even minimal standards of hygiene and patient dignity. This perspective emphasizes a troubling contrast to the more favorable stories about therapy and improvement, underscoring that experiences there can be starkly different from one patient to the next.
Additional criticism centers on basic amenities and staffing. Several reviewers describe a lack of linens, bed rails, and reliable call buttons, along with inconsistent schedules for meals and care. They point to dirty environments - dust on baseboards and corners, outdated d?cor, and a general sense of neglect in which rooms feel unclean and unwelcoming. Some accounts mention that the facility sometimes smells of cleaning agents only when state inspectors are present, implying that the cleanliness may be inconsistent and possibly dependent on oversight. The lack of dedicated supplies for residents, such as adequate towels, linens, or the means to keep patients comfortable and safe, is also highlighted as a persistent problem in these critiques.
The staffing story across reviews is similarly mixed and often troubling. On one hand, there are calls for recognition of hardworking CNAs and nurses who show compassion and deliver steady care. On the other hand, a thread of criticism runs through many accounts: understaffing and underpayment, insufficient attention to each patient's dietary needs, and care teams that may appear overwhelmed or disengaged. Several reviewers describe CNAs who are perceived as overworked, inattentive, or inattentive to questions about care, with some stating that the teams prioritize breaks over ensuring every resident has eaten. A number of reviews blame leadership and administration for creating a burnout-heavy environment, where communication gaps and a perceived lack of accountability undermine trust with families.
Despite these concerns, there are still voices of appreciation for leadership and certain team members. A reviewer singles out the DON (Don) LaDonna for taking time to explain care plans and for fostering a supportive leadership style that treats staff with respect and compassion. This recognition extends to a broader group of managers and team members who are described as friendly, professional, and capable of making residents feel seen and cared for. In these comments, the administration and some frontline staff emerge as stabilizing forces within an otherwise challenging landscape, providing a counterpoint to the more negative portrayals and showing that quality care can and does occur in the same facility.
Several reviews offer practical advice and a somber call for systemic improvements. Some writers advocate for visible, family-inclusive care plans, round-the-clock visitation schedules, and regular family meetings to discuss patient care. There are demands for better staffing ratios, ongoing training for CNAs and nurses, and improvements to the facility's physical environment - modernizing d?cor, repairing or replacing outdated fixtures, and a thorough deep cleaning of spaces, floors, and corners. These suggestions reflect a belief that meaningful, transparent communication with families, coupled with a reliable and well-supported workforce, could elevate the overall standard of care and reduce the risk of the kinds of gaps that have alarmed several reviewers.
In sum, Paradigm Northwest appears to be a place of two parallel experiences. For some residents and their families, it can be a place of genuine progress, skilled therapy, and compassionate care led by approachable administrators. For others, it represents a site of significant concern, where cleanliness, safety, timely care, and respectful communication fall short of expectations. The strongest recurring themes center on the contrast between moments of excellent, person-centered care and episodes of neglect or disorganization that leave families feeling frustrated, anxious, and ready to pursue alternative options. This spectrum underscores the importance of consistent staffing, robust training, proactive communication, and ongoing attention to both the physical environment and the emotional well-being of residents and their loved ones.
148 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northwest Health And Rehabilitation Center in Houston, TX is a vibrant and inclusive assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is provided for entertainment, and there is also a computer center for those who want to stay connected. Community-operated transportation is available for ease of travel, including transportation arrangements to doctors' appointments.
Residents can dine in the elegant dining room with restaurant-style service, enjoying delicious meals prepared by the staff that cater to special dietary restrictions. For those who prefer a more casual setting, there is also a kitchenette available. Housekeeping services ensure that living spaces are clean and comfortable.
Numerous recreational activities are available to keep residents engaged and active. There is a fitness room equipped with exercise equipment for physical wellness. The gaming room provides opportunities for friendly competition, while the small library offers a quiet space for reading or studying. Planned daily activities and resident-run activities foster socialization and creativity.
For relaxation and outdoor enjoyment, residents can take advantage of the gardens and outdoor spaces within the community. Wi-Fi/high-speed internet access enables connectivity for work or leisure purposes.
The caregivers at Northwest Health And Rehabilitation Center provide 24-hour call system support and supervision to ensure safety at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available whenever needed by trained staff members. Medication management services help residents stay on track with their prescribed medications. Special attention is given to mental wellness through mental wellness programs.
The community's convenient location boasts numerous amenities nearby. Cafes, parks, pharmacies, restaurants, transportation options, and hospitals are all within close proximity for easy access to additional services or entertainment.
Overall, Northwest Health And Rehabilitation Center offers an enriching assisted living environment where residents can enjoy exceptional care services along with a wide range of amenities to meet their physical, social, and emotional needs.
Northwest Health And Rehabilitation Center is located at 17600 Cali Drive, Houston, TX 77090 in Harris County, Texas
Northwest Health And Rehabilitation Center on seniors.fyi includes 11 photos including images showing interior, decor, outdoor, office, workspace, computers, landscaping, healthcare, and more.
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Skilled Nursing Facilities vs. Nursing Homes: Making Sense of the Differences
Skilled nursing facilities (SNFs) provide high-level medical care and rehabilitation for short-term recovery, typically covered by Medicare after hospitalization, while nursing homes focus on ongoing custodial care for chronic conditions, mainly funded by Medicaid or private payments. The staffing and regulatory structures differ significantly between the two, necessitating clarity for families in choosing appropriate long-term care options.
A Detailed Examination of Nursing Home Costs Across the U.S.
Nursing home care costs in the U.S. vary significantly based on location, level of care, and amenities, with private room prices ranging from approximately $6,700 to over $30,000 monthly. Families need to explore various payment options and conduct thorough research to manage these expenses effectively.
Exploring Nonmedical Home Care: Understanding Services, Costs, and Financial Approaches
Nonmedical home care provides assistance with daily activities and companionship for individuals wishing to maintain independence and quality of life at home, without medical intervention. Its growing popularity is driven by an aging population, the need for supportive environments for recovery, and the emotional benefits of caregiver companionship, while costs vary based on service frequency and location.
Interior
Decor
Building
Landscaping
Lighting
Outdoor
Bookshelves
Office
