Northwest Health And Rehabilitation Center in Houston, TX
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17600 Cali Drive, Houston, TX 77090
For more information about senior living options: (844) 490-3973
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The therapy team is fantastic. The facility is a great place for a loved one's rehab stay. Megyn, the director, took control and delivered a wonderful experience. A lot of good and caring staff can be found there. The facility is clean. A friend has had a good experience there. The staff is very attentive and compassionate. LaDonna is an amazing leader who cares for her staff and residents. The place is loved for its scenery, staff, and orderly structure. The management team provides great experiences.
The facility is filthy and poorly maintained; rooms smell of urine and baseboards, corners, and surfaces are dirty. CNAs are understaffed and underpaid, leading to neglected residents and insufficient care. Basic comforts are missing, with no bed rails, limited or lost linens, no call buttons, and irregular showers. Staff responses to resident needs are slow or absent, and timely pain relief or medications are often not provided. Management is rude, condescending, and unresponsive, creating a hostile environment. The building is outdated with deplorable decor, and restrooms resemble a gas station; overall cleanliness is poor. There are roaches and signs of neglect, with skin breakdowns and falls frequently hidden rather than addressed. Families report serious incidents or near-death experiences due to neglect and lack of communication.Northwest Health And Rehabilitation Center is best suited for families prioritizing a strong rehab trajectory. The standout asset is the therapy team, which is repeatedly described as capable and engaged, capable of driving meaningful recovery during post-acute stays. For a loved one who needs focused physical and occupational therapy to regain function after surgery or a serious illness, this facility can deliver tangible progress. When the goal is rehabilitation progress and a structured therapy environment, Northwest often rises to the occasion, supported by care staff who, in some shifts, are attentive and compassionate.
That clarity about rehab focus also makes clear who should consider alternatives. For long-term custodial care or residents who require reliably pristine daily living conditions, the facility's mixed track record on cleanliness, supplies, and consistent nursing attention raises red flags. Families who insist on consistently clean rooms, timely medication administration, reliable call responsiveness, and transparent, proactive communication with families may find better alignment elsewhere. In short, if daily safety, housekeeping, and steady 24/7 nursing presence are non-negotiable, NW might not be the best fit.
The positive side of the equation is undeniable when therapy and frontline compassion come together. Several reviews emphasize a capable physical therapy team and a caring staff culture, with some administrators and DONs singled out for leadership that genuinely supports residents and their families. In practice, residents benefit when therapy sessions are structured and consistently delivered, and when a warm, approachable team is present at the bedside. These core strengths can meaningfully offset occasional friction in other areas, creating a path to mobility gains that families value highly during a rehab stay.
Yet the most consequential drawbacks cannot be dismissed lightly. Reports of understaffing among CNAs, delayed or inconsistent assistance, and gaps in daily care erode confidence quickly. Instances cited include missing or delayed basic needs, insufficient linens and supplies, and inconsistent routines that leave sick or frail residents uncomfortable. Communication lapses - especially around medical changes or ambulance involvement - and concerns about cleanliness and upkeep compound the risk profile for a facility housing recoveries from significant health events. In effect, the therapy wins can be overshadowed if basic day-to-day safety and hygiene are compromised.
Practical decision-making should center on verification and close observation. Prospective families should request current staffing patterns, a transparent care plan, and an opportunity to meet the director of nursing and front-line supervisors. It's essential to walk the unit at different times, test the call system, and confirm that essential supplies - linens, bathing supplies, and personal items - are readily available. Ask how pain management and medication administration are coordinated, and insist on a concrete plan for weekend coverage, showers, and consistent routines. If possible, arrange to observe therapy sessions and speak with a few frontline caregivers about their workload and support.
Ultimately, Northwest Health and Rehabilitation Center demands a candid trade-off. It can deliver robust rehab outcomes and a warm, attentive therapy environment for the right resident, especially when a parent or spouse can participate in care planning and oversight. However, families must be prepared for variability in day-to-day care quality, potential cleanliness concerns, and staffing gaps that can undermine safety and comfort. If these risk factors are unacceptable or unmanageable, exploring other Houston-area options with stronger nurse staffing, stricter cleanliness records, and more consistent family communication is prudent. The best choice hinges on whether rehab progress and a responsive therapy team outweigh the facility's recurring challenges in daily operations.
148 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
George Bush Intercontinental (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Northwest Health And Rehabilitation Center in Houston, TX is a vibrant and inclusive assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community features a beauty salon where residents can pamper themselves and maintain their personal style. Cable or satellite TV is provided for entertainment, and there is also a computer center for those who want to stay connected. Community-operated transportation is available for ease of travel, including transportation arrangements to doctors' appointments.
Residents can dine in the elegant dining room with restaurant-style service, enjoying delicious meals prepared by the staff that cater to special dietary restrictions. For those who prefer a more casual setting, there is also a kitchenette available. Housekeeping services ensure that living spaces are clean and comfortable.
Numerous recreational activities are available to keep residents engaged and active. There is a fitness room equipped with exercise equipment for physical wellness. The gaming room provides opportunities for friendly competition, while the small library offers a quiet space for reading or studying. Planned daily activities and resident-run activities foster socialization and creativity.
For relaxation and outdoor enjoyment, residents can take advantage of the gardens and outdoor spaces within the community. Wi-Fi/high-speed internet access enables connectivity for work or leisure purposes.
The caregivers at Northwest Health And Rehabilitation Center provide 24-hour call system support and supervision to ensure safety at all times. Assistance with activities of daily living such as bathing, dressing, and transfers is available whenever needed by trained staff members. Medication management services help residents stay on track with their prescribed medications. Special attention is given to mental wellness through mental wellness programs.
The community's convenient location boasts numerous amenities nearby. Cafes, parks, pharmacies, restaurants, transportation options, and hospitals are all within close proximity for easy access to additional services or entertainment.
Overall, Northwest Health And Rehabilitation Center offers an enriching assisted living environment where residents can enjoy exceptional care services along with a wide range of amenities to meet their physical, social, and emotional needs.
Northwest Health And Rehabilitation Center is located at 17600 Cali Drive, Houston, TX 77090 in Harris County, Texas
Northwest Health And Rehabilitation Center on seniors.fyi includes 11 photos including images showing interior, decor, outdoor, landscaping, healthcare, office, workspace, computers, and more.
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Interior
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Building
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Outdoor
Bookshelves
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