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Mariner Health of NW Houston

Mariner Health of NW Houston is a nursing home community in Houston, TX.

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Mariner Health of NW Houston

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Mariner Health of NW Houston

17600 Cali Dr, Houston, TX 77090

To contact a resident: (281) 440-9000

For more information about senior living options: (866) 208-4318

2.9 from 53 reviews
5 stars
24
4 stars
1
3 stars
0
2 stars
1
1 stars
27

Overall Review of Mariner Health of NW Houston

caveat 22 reviews mention this

Residents report delayed assistance

Multiple reviewers describe long waits for help and basic care needs.

A recurring concern is that residents are left waiting for assistance, including help with being cleaned up and responses to calls for help. Some reviewers report shifts where care did not happen in a timely way, and families describe being told they would be contacted or helped but nothing followed. Several accounts also connect understaffing and missed responses to worsened health situations.

common 11 reviews mention this

Staff compassion and communication stand out

Many reviewers praise staff warmth, attentiveness, and clear communication.

Positive reviews repeatedly highlight welcoming, attentive staff who treat residents with compassion. Families also describe communication as a strength, with staff taking time to explain needs and care plans. A few reviewers additionally mention therapy staff working closely with residents during rehab or recovery.

caveat 12 reviews mention this

Cleanliness concerns come up repeatedly

Several reviews raise concerns about odors, cleanliness, and room conditions.

Some reviewers describe persistent unpleasant smells and dirty room conditions, including concerns about bathrooms and linens. Others mention hygiene problems such as soiled diapers or residents going too long without being properly cleaned. While a smaller set of reviews says the facility is clean, the negative accounts about cleanliness are frequent enough to stand out.

caveat 6 reviews mention this

Food quality is a mixed point

Food draws criticism from some reviewers and praise from others.

Some reviewers describe the meals as poor, deplorable, or served cold, and a few say the food did not match what was listed. There are also a handful of positive notes, including balanced meals and at least one comment that the food was better than at other places. Overall, dining experience appears inconsistent across reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Transportation

  • George Bush Intercontinental (7 miles away) George Bush Intercontinental (7 miles away)

Nearby Places of Interest

This part of Houston, Texas, offers a variety of amenities and services that may be appealing for senior living. The proximity to Houston Northwest Medical Center, pharmacies like Walgreens and CVS, as well as physician offices such as Sterling Ridge Orthopaedics & Sports Medicine and Spring Dermatology, ensures easy access to healthcare. There are also several cafes and restaurants nearby for dining options, including Chick-Fil-A and Gringo's Mexican Kitchen. For recreation, there are parks like Ponderosa Park and Mercer Arboretum and Botanic Gardens close by. Additionally, the area is conveniently located near George Bush Intercontinental Airport for any travel needs. Overall, this neighborhood provides a mixture of healthcare facilities, dining options, recreational activities, and transportation convenience suitable for seniors looking to retire in a bustling yet accessible community.

Hospitals

  • Houston Northwest Medical Center (0.2 miles)

Cafes

  • Starbucks (0.5 miles)
  • Olio (6.5 miles)
  • Starbucks (7 miles)
  • Starbucks (7.2 miles)
  • Third Gen Coffee (7.2 miles)
  • Starbucks (8 miles)

Restaurants

  • Chick-Fil-A (0.5 miles)
  • Gringo's Mexican Kitchen (1.9 miles)
  • Chick-Fil-A (4.2 miles)
  • Gringo's Mexican Kitchen (4.3 miles)
  • Star Cinema Grill (5.2 miles)
  • Whataburger (6 miles)
  • Cadillac Mexican Kitchen & Tequila Bar (6.2 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.2 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (3.2 miles)
  • Walgreens (3.5 miles)
  • CVS Pharmacy (3.7 miles)

Parks

  • Ponderosa Park (1 miles)
  • Mercer Arboretum and Botanic Gardens (3.8 miles)
  • Oakwood Glen Park and Jogging Track (5.2 miles)
  • Terminal D Pet Relief Area (7 miles)
  • MapleWood Park (8 miles)

Transportation

  • Union Pacific Railroad Co. (3.5 miles)
  • Runway 15L/33R (5.6 miles)
  • CLEAR Terminal A (6.1 miles)
  • American Airlines Admirals Club (6.1 miles)
  • Terminal A (6.1 miles)
  • Terminal B Parking Shuttle (6.3 miles)
  • George Bush Intercontinental Airport (IAH) (6.3 miles)

Physicians

  • Sterling Ridge Orthopaedics & Sports Medicine (5.3 miles)
  • Spring Dermatology (5.8 miles)
  • Texas Children's Pediatrics Rayford (6.9 miles)
  • Allergy, Asthma and Immunology Care Center (7.3 miles)
  • Advanced Cardiovascular Care Center (7.4 miles)
  • Memorial Hermann Medical Group Benders Landing (7.6 miles)

Places of Worship

  • John Wesley United Methodist Church (5.4 miles)
  • St John Neumann Catholic Church (6.5 miles)

Theaters

  • AMC Willowbrook 24 (7.6 miles)

Frequently Asked Questions

Where is Mariner Health of NW Houston?

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