Legend Oaks Healthcare And Rehabilitation Of Northwest Houston

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  • Interior

    A clean and well-organized hospital room featuring two beds with wooden headboards and matching bedding.

  • Decor

    A spacious living room with comfortable seating and a fireplace.

  • Building

    Aerial view of a large building with a parking lot in a suburban area.

  • Architecture

    A building with a prominent entrance featuring columns and a pointed roof under a blue sky.

  • Dining

    A formal dining room with a large wooden table and matching chairs, complemented by a chandelier and china cabinet.

  • Lighting

    A spacious dining area with neatly arranged tables and chairs, featuring decorative curtains and overhead lighting.

  • Lobby

    Spacious hotel lobby with comfortable seating and welcoming reception desk.

  • Piano

    A grand piano with a decorative plant on top, situated in a room corner.

  • Hallway

    A hospital reception area featuring a central desk with floral decorations.

  • Exercise Equipment

    A physical therapy room equipped with various rehabilitation tools such as exercise balls and a treatment table.

  • Healthcare

    A physical therapy room equipped with exercise equipment and rehabilitation tools.

  • Rehabilitation

    A physical therapy room equipped with parallel bars and rehabilitation equipment.

  • Nursing Home

    Legend Oaks Nursing and Rehabilitation Center Northwest Houston with a visible parking area.

Legend Oaks Healthcare And Rehabilitation Of Northwest Houston

8902 West Road, Houston, TX 77064

For more information about senior living options: (844) 490-3973

4.7 from 100 reviews
5 stars
91
4 stars
3
3 stars
0
2 stars
1
1 stars
5

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    Overall Review of Legend Oaks Healthcare And Rehabilitation Of Northwest Houston

    Pros

    • pro The staff at Legend Oaks was friendly, kind, and very attentive to residents' needs.
    • pro The facility is beautiful, clean, and well maintained.
    • pro The rehab team provides top-quality service and makes rehabilitation comfortable.
    • pro The food was great and residents enjoy their meals.
    • pro Legend Oaks has a supportive leadership team that goes above and beyond.
    • pro Nikki the CNA is professional, pleasant, and an asset to the team.
    • pro The atmosphere is peaceful, welcoming, and the staff are helpful.
    • pro Tours leave visitors with a positive impression, as staff are professional, transparent, and thorough.

    Cons

    • pro They force hires to rate five stars upon hire.
    • pro The staff are unprofessional and brush off resident complaints.
    • pro The DON is unprofessional, arrives late to meetings, and does not speak to residents or staff, while making statements that later prove untrue.
    • pro The facility is dirty and does not provide basic medical care, including daily medications.
    • pro They are understaffed, leading to poor care.
    • pro Families were misled by deceptive five-star reviews on Google.
    • pro The facility calls residents at 10:22 pm for no reason.
    • pro TVs are not working properly and staff are sometimes unhelpful.
    • pro A resident reportedly left with a severe infection after three weeks there.

    Review

    The collection of experiences shared about Legend Oaks Rehabilitation Center paints a picture as varied as it is personal. One deeply troubling account describes a three-week stay for a beloved family member that left the patient worse for wear, with a severe infection the doctors were still trying to treat. The writer recounts numerous moments of alarm and frustration, including episodes where nurses appeared distracted, allegedly spending time on TikTok instead of tending to residents. The plea is clear and urgent: avoid the facility to keep families from facing similar harm and sickness. It is a stark opening to a broader conversation about the quality and consistency of care in the center.

    In striking contrast to that negative experience, other voices speak with warmth and gratitude about Legend Oaks as a place that truly cares for the elderly. One daughter describes Legend Oaks as "the best facility for the elderly," highlighting the attentive care her father received. She singles out a CNA named Nikki as exceptionally professional, patient, and pleasant, calling her an asset to the company and noting how much she enjoyed working with the elderly. The same reviewer recalls a DON, Danielyle Perrault, who went above and beyond by sharing her personal phone number so she could be reached if any issues arose. The tone here is one of relief and appreciation, a strong sense that some staff members go the extra mile to support both residents and their families.

    Not all feedback aligns, however. Another reviewer accuses the facility of pressuring staff to give five-star ratings at hiring and cites conflicts with HIPAA and OSHA compliance. The DON is described as unprofessional, arriving late to meetings, and failing to greet residents or staff - an impression that extends to a perception of inconsistent communication and trust. This perspective closes with sympathy for residents, expressing concern for the overall culture of care and suggesting that the standards being set by leadership may be undermining the quality of daily care.

    There are also comments that reflect mixed experiences during tours and general impressions of the environment. Some reviewers describe tours where staff were professional, the facility appeared clean, and prospective families felt reassured by the explanations offered. One account praises the cleanliness and orderly appearance, while another praises the receptionist Fefe for her kindness and helpfulness, noting that she listened to problems and handled them with care. It's clear that first impressions, tours, and front-desk interactions can leave a lasting impression, shaping expectations long before a family member becomes a resident.

    Beyond individual staff members, several reviews repeatedly highlight specific people and departments that left positive touches. Fefe, the receptionist, is repeatedly singled out as warm and attentive. Alexis, described as the best recruiter, is praised for her hard work and for helping prospective families navigate questions during tours. The 300 hall is celebrated as amazing, with staff described as cooperative, understanding, and part of a cohesive team. The rehab department garners frequent compliments, with references to a "big guy with the long hair" who was found to be handsome, and to Nurse Nippy as "Amazing." Sonny and Leah receive thanks for their specialized physical and occupational therapy, with Anya also noted as providing quality care in the room. These recurring names create a sense of a facility where many individuals work hard to build positive experiences for patients and families alike.

    Several reviews celebrate the overall atmosphere of Legend Oaks as clean, welcoming, and well-run. Phrases like "beautiful facility," "pleasant smell," and "the atmosphere was peaceful and welcoming" recur, underscoring the importance of a calm, comfortable environment in rehabilitation settings. Reviewers repeatedly describe staff as friendly, caring, and attentive, with many noting that issues - when they arose - were addressed promptly and with courtesy. The care stories emphasize not just medical therapy but the broader experience of recovery, including a responsive nursing team, clean facilities, and an environment that supports both patients and their families during stressful times.

    There are also honest, reflective perspectives that acknowledge past challenges while recognizing improvements or ongoing positives. One reviewer recalls a long history with different generations of family members in various facilities, noting that in years past the environment and attitudes could be less than ideal. Yet this same person also observes that the latest experiences at Legend Oaks have involved staff who are pleasant, helpful, and dedicated to patient care, with meals that look decent and care teams that feel genuinely engaged. It is a nuanced narrative: a facility that has had its missteps and its moments of excellence, with families continually weighing experiences against expectations formed over time.

    Taken together, the threads of these reviews illustrate a complex landscape at Legend Oaks Rehabilitation Center. For some families, the facility represents a lifesaving, compassionate place where dedicated caregivers, responsive leadership, and a well-functioning rehab program can make all the difference in recovery and peace of mind. For others, negative experiences - ranging from infection concerns and staffing challenges to questions about professionalism and communication - underscore the urgent need for consistent standards, transparent practices, and unwavering attention to patient safety and dignity. The stories also reveal a community of staff and administrators who, at their best, are described as deeply caring, capable, and collaborative, and who, at their worst, confront legitimate criticisms that demand attention and improvement. In the end, Legend Oaks appears to be a center of strong dedication and real human care, with room for growth and ongoing refinement that families hope will translate into safer, more reliable experiences for every resident.

    Features

    Housing

    • 125 resident community capacity 125 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • George Bush Intercontinental (13 miles away) George Bush Intercontinental (13 miles away)
    • William P X (24 miles away) William P X (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Legend Oaks Healthcare and Rehabilitation of Northwest Houston is an assisted living community located in Houston, TX. This community offers a range of amenities to enhance the comfort and well-being of its residents. These include a beauty salon for grooming needs, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby destinations, a computer center for staying connected, and a dining room with restaurant-style dining.

    Residents can also enjoy various recreational activities such as a fitness room for exercise, a gaming room for leisurely pursuits, and a small library for quiet reading. The outdoor space and garden provide opportunities to enjoy nature and relax outdoors. Housekeeping services are available to ensure cleanliness and tidiness within the community.

    The assisted living community provides fully furnished accommodations with private bathrooms and kitchenettes. Move-in coordination is offered to ease the transition process for new residents. The availability of Wi-Fi/high-speed internet ensures connectivity.

    Care services at Legend Oaks Healthcare and Rehabilitation of Northwest Houston are comprehensive and personalized. A 24-hour call system and supervision ensure that residents' needs are attended to promptly. Assistance with daily living activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures proper administration of medications.

    Special dietary restrictions are accommodated with diabetes diets available as required. Meal preparation and service cater to individual preferences and nutritional needs. A mental wellness program emphasizes emotional well-being alongside physical health.

    Transportation arrangement services include arranging non-medical transportation as well as transportation to doctors' appointments when needed. This ensures that residents have easy access to necessary medical care.

    Dining options cater to special dietary restrictions, ensuring that meals are enjoyable while meeting specific health needs.

    A variety of activities are available at Legend Oaks Healthcare and Rehabilitation of Northwest Houston to keep residents engaged and entertained. Concierge services provide personalized assistance, while fitness programs promote physical well-being. Planned day trips offer opportunities for exploration beyond the community premises, while resident-run activities encourage social interaction. Scheduled daily activities ensure a fulfilling and active lifestyle.

    In addition, the community benefits from its proximity to parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This convenient location allows residents to easily access amenities and services in the surrounding area.

    Overall, Legend Oaks Healthcare and Rehabilitation of Northwest Houston provides a complete assisted living experience with a range of amenities and care services designed to meet the unique needs of its residents.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.3 miles)
    • CVS Pharmacy (1.2 miles)
    • Walgreens (3.1 miles)
    • Walgreens (3.3 miles)
    • Walmart Pharmacy (3.7 miles)
    • CVS Pharmacy (3.9 miles)
    • Kroger Pharmacy (4 miles)

    Places of Worship

    • First Metropolitan Church (0.3 miles)
    • New Life Fellowship (1.4 miles)
    • St John Neumann Catholic Church (5.4 miles)
    • John Wesley United Methodist Church (5.8 miles)
    • St John Lutheran Church (8.7 miles)

    Restaurants

    • Whataburger (0.4 miles)
    • Chick-Fil-A (0.4 miles)
    • First Watch (1.3 miles)
    • Hickory Hollow Restaurants & Catering (2.1 miles)
    • McDonald's (2.4 miles)
    • Whataburger (3.1 miles)
    • Raising Cane's Chicken Fingers (3.6 miles)

    Parks

    • Willowood Park (2.4 miles)
    • Matzke Park (4.8 miles)
    • T C Jester Park (7.2 miles)
    • TC Jester Park (7.8 miles)

    Theaters

    • AMC Willowbrook 24 (3.5 miles)
    • Cinemark (8.5 miles)

    Physicians

    • Cypress Clinic | Kelsey-Seybold (4.2 miles)
    • Blue Fish Pediatrics (5.2 miles)
    • Copperfield Family Medicine (5.8 miles)
    • Allergy & ENT Associates: Kancherla Vikas S MD (8.6 miles)

    Cafes

    • Starbucks (5.4 miles)
    • Starbucks (5.7 miles)
    • Starbucks (7.3 miles)
    • Panera Bread (7.9 miles)
    • Starbucks (8.3 miles)
    • Pj's Coffee (8.4 miles)

    Frequently Asked Questions

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