Jacinto Nursing & Rehabilitation Center

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Jacinto Nursing & Rehabilitation Center

1405 Holland, Houston, TX 77029

For more information about senior living options: (844) 490-3973

4.2 from 63 reviews
5 stars
49
4 stars
1
3 stars
2
2 stars
1
1 stars
10

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    Overall Review of Jacinto Nursing & Rehabilitation Center

    Pros

    • pro The staff were very helpful, kind, and compassionate.
    • pro There is a good feeling that nurses and staff really care about the residents.
    • pro Physical and occupational therapy is stellar.
    • pro The staff are excellent.
    • pro The staff are amazing, extremely respectful, and take great care of residents.
    • pro The environment is vibrant, attentive, loving, and peaceful.
    • pro The atmosphere and staff are phenomenal.
    • pro The administration is exceptional; they answer questions and are welcoming.
    • pro The director of nursing is awesome; the nursing staff and food are great; therapy is excellent.
    • pro The staff are lovely and evidently love what they do.

    Cons

    • pro One reviewer claims residents are regularly neglected, especially white residents, with terrible rude staff, lying nurses, an incompetent director of nursing, and a rude unhelpful social worker, concluding that the facility is criminal and should be shut down.
    • pro A reviewer notes a persistent urine odor at the entrance, a missing doorbell that requires visitors to wait, and callers being disconnected while residents answer the phone.
    • pro A reviewer describes the experience as fake and unprofessional from start to finish and suggests there is no reason to visit.
    • pro A reviewer states that their loved one's condition worsened with no action taken by the on-duty nurse, and that nothing was done until their loved one died.
    • pro A reviewer alleges the nurse in charge of the grandfather's hospital paperwork was negligent, claiming the death was caused by that nurse and warning others not to send a loved one there.
    • pro A reviewer calls the facility the worst nursing home they have ever visited, citing a pervasive stench of urine and feces, food not fit for human consumption, and a bed sore on their mother.

    Review

    Cascades at Jacinto emerges in these voices as a place where gratitude and concern sit close to each other. Multiple reviewers begin by thanking the staff and expressing relief that their loved ones are receiving attention, especially those with veterans' needs and benefits. A visit to the facility is described as bringing comfort, with staff described as helpful, kind, and compassionate. The atmosphere inside is painted with warmth and a sense of community, where the day room becomes a gathering place for residents who look out for one another as much as the staff does. Even though the building itself is older, the feeling inside is that of a welcoming, caring environment.

    The heart of the praise centers on the people who work there. Reviewers repeatedly call the staff "amazing," "A1," or "extremely respectful," and they emphasize how the team treats residents with dignity and patience. Physical and occupational therapy are singled out as standout services, with therapy teams described as experienced and professional and capable of getting residents back on their feet. The sense of teamwork is pervasive - CNAs, CMAs, nurses, kitchen staff, and therapists are all mentioned as part of a coordinated effort to support residents and their families. Leadership earns praise too, with several remarks about effective administration and a director of nursing who is seen as capable and caring. The sentiment of a supportive administration is echoed in references to quick responses to concerns and a visible commitment to improvement.

    Many reviewers highlight a strong sense of community and continuity of care. The facility is described as vibrant, colorful, and peaceful, with activities and programs that help residents stay engaged. There are compliments about the meals and social opportunities, including attention to veterans' needs and humor and warmth that permeate the staff's daily interactions. The sense that Cascades at Jacinto has become "a gained family" for some residents and their families is a recurring motif, with one review describing it as a "second home" where staff look after both residents and their visiting family members. A number of comments praise the recent leadership and the way the team has embraced a collaborative, team-oriented approach to care.

    Alongside the strong endorsements, multiple reviews recount significant concerns and areas where the experience falls short. A thread running through several accounts is the smell of urine and other cleanliness issues, particularly noted at the front entrance and in some rooms. Some reviewers point to maintenance and infrastructure as aging and in need of updates, with operational frustrations such as a nonfunctional doorbell and calls that aren't answered promptly. These practical hurdles - long wait times to get help, unresolved calls, and a sense that the front desk or administration could be more responsive - contrast with the more idealized portrait of staff devotion that appears in many other entries.

    A subset of reviews presents more troubling allegations, describing neglect and discriminatory behavior, as well as dangerous lapses in care. Some reviewers claim that residents are ignored by staff, that white residents face differential treatment, and that serious harm or inappropriate handling occurred in ways that would warrant investigation. The language used ranges from sharp criticisms of individual staff to calls for the facility to be shut down or held accountable. There are also intensely negative personal accounts about loved ones allegedly experiencing neglect to the point of serious harm, including a heartbreaking account of a beloved family member's death and a perception that timely, adequate care was not provided. While these are singular voices among many, they paint a stark contrast to the otherwise positive depictions and underscore the importance of ongoing monitoring, transparency, and safety in patient care.

    Despite the harsher notes, reviews also reflect hope about the facility's ability to change and improve under new ownership and leadership. Several comments reference recent changes and a renewed focus on teamwork, better communication, and planned improvements across departments. Phrases like "under new ownership," "new administrator," and "an active plan to improve areas that were previously forgotten" signal a belief that Cascades at Jacinto is listening and making strides. The combination of enthusiastic praise for staff and constructive criticism about operations suggests a place in transition - one where the core commitment to residents' well-being remains strong, even as there are growing pains and safety concerns that need continued attention and accountability.

    In the end, Cascades at Jacinto comes through as a facility with substantial strengths and a few serious caveats. The overwhelming majority of voices celebrate compassionate, capable staff, strong therapy services, meaningful activities, and a sense of community that makes residents feel valued and cared for. Yet alongside that praise runs a parallel narrative of odor, cleanliness issues, aging infrastructure, and at least some experiences of neglect or miscommunication that cannot be ignored. For families considering this community, the message is clear: expect a dedicated team and a nurturing environment, but also conduct your own thorough review of safety, staffing levels, and responsiveness to ensure that the care your loved one needs is consistently met. The facility's ongoing transition under new ownership offers reason for optimism, as improvements continue to be prioritized and implemented.

    Features

    Housing

    • 148 resident community capacity 148 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William P X (9 miles away) William P X (9 miles away)
    • George Bush Intercontinental (16 miles away) George Bush Intercontinental (16 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Jacinto Nursing & Rehabilitation Center in Houston, TX is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

    Our community boasts a variety of amenities to cater to the needs and preferences of each individual. Residents can enjoy the convenience of having an on-site beauty salon, where they can pamper themselves and enhance their appearance. With cable or satellite TV available, they can stay connected to their favorite shows and channels. Community-operated transportation makes it easy for residents to access nearby areas. The computer center provides opportunities for seniors to engage in technology and stay connected with loved ones.

    Our dining room offers restaurant-style dining with nutritious meals prepared by our experienced staff. Residents also have the option of special dietary restrictions, ensuring that their specific needs are met. For added convenience, there is a kitchenette available for residents who prefer to prepare their own meals.

    To promote a healthy lifestyle, we offer various fitness options such as a fitness room and wellness center for exercise and physical activities. The gaming room provides entertainment and opportunities for social interaction among residents. Our outdoor space includes a garden where residents can relax amidst nature.

    Residents will find comfort in our fully-furnished accommodations that include private bathrooms and housekeeping services. Move-in coordination is provided to ensure a seamless transition into our community.

    Care services provided at Jacinto Nursing & Rehabilitation Center include 24-hour call system for immediate assistance, 24-hour supervision for safety, assistance with activities of daily living such as bathing, dressing, and transfers, medication management, diabetes diet support, meal preparation and service according to individual needs.

    We prioritize mental wellness through our mental wellness program which promotes emotional well-being among our residents.

    Transportation arrangements are made both for non-medical purposes as well as transportation to doctor’s appointments.

    Residents can enjoy engaging activities planned by our concierge service such as fitness programs, scheduled daily activities, and resident-run activities. Planned day trips offer opportunities for residents to explore and enjoy their surroundings.

    In the vicinity of our community, there are six pharmacies and restaurants nearby, ensuring easy accessibility to necessary services.

    At Jacinto Nursing & Rehabilitation Center, we strive to create a warm and inviting environment where seniors can flourish and receive the support they need while enjoying an active lifestyle.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.2 miles)
    • CVS Pharmacy (1 miles)
    • Walgreens (1.7 miles)
    • Walgreens (4.6 miles)
    • Walgreens (4.9 miles)
    • CVS Pharmacy (4.9 miles)
    • CVS Pharmacy (5.1 miles)

    Restaurants

    • Jason's Deli (1.4 miles)
    • Captain Tom's Seafood & Oyster Bar (3.5 miles)
    • McDonald's (4.2 miles)
    • Del's Diner (4.6 miles)
    • Connie's Seafood Restaurant & Oyster Bar (4.9 miles)
    • McDonald's (5 miles)
    • Refresqueria Arco Iris (5.1 miles)

    Hospitals

    • Comdet Design (5.2 miles)

    Places of Worship

    • Southern Baptist Convention (5.8 miles)
    • Wheeler Avenue Baptist Church (7.8 miles)
    • Iglesia Cristo Viene A/G (9 miles)

    Physicians

    • The Conklin Clinic (5.9 miles)
    • Pediatric Associates (6.8 miles)
    • Harris County Public Health Southeast Clinic (7.2 miles)
    • Kirkwood Medical Associates - Deer Park Office (8.4 miles)
    • Nag Clinics (8.6 miles)
    • Deer Park Family Clinic (8.6 miles)

    Parks

    • Gene Green Beltway 8 Park (6.1 miles)
    • Discovery Green (7.6 miles)
    • Emancipation Park (8.2 miles)
    • Elizabeth Baldwin Park (8.4 miles)
    • West Webster Street Park Playground and Dog Park (9 miles)

    Cafes

    • Segundo Coffee Lab (6.5 miles)
    • Sycamore Grounds Coffee House (7.5 miles)
    • Starbucks (7.5 miles)
    • Starbucks (8.3 miles)
    • Catalina Coffee (8.8 miles)
    • Starbucks (9.1 miles)

    Transportation

    • Metro Bus Stop 663 (7.9 miles)
    • Houston Hobby Baggage Claim (8.1 miles)
    • West Concourse (8.1 miles)
    • Southwest Airlines (8.1 miles)
    • Tsa Checkpoint Hobby Airport Houston (8.1 miles)
    • William P. Hobby Airport (HOU) (8.1 miles)
    • National Car Rental (8.1 miles)

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