Southmore Park Apartments is a senior community in Pasadena, TX.
Information last verified:
2401 Southmore Ave, Pasadena, TX 77502
For more information about senior living options: (866) 208-4318
2.4 from 67 reviews
5 stars
20
4 stars
1
3 stars
2
2 stars
6
1 stars
38
Overall Review of Southmore Park Apartments
caveat26 reviews mention this
Repairs and maintenance lag
Several residents report maintenance delays and unresolved repair requests.
A recurring complaint is that reported issues take a long time to get fixed or require repeated follow-ups. Residents mention problems like heaters not being repaired, showers and appliances taking days to weeks, and hot water being unavailable for stretches. Even when maintenance is described as better in some cases, multiple reviews still describe moments where residents felt left without timely help.
caveat11 reviews mention this
Pests and roach problems
Residents describe ongoing pest issues including roaches, termites, and rodents.
Many reviews flag infestations as a major concern, with multiple residents specifically mentioning termites, roaches, rats, and mice. Some residents say pest control was ineffective or that the apartment felt unsanitary. Others connect these conditions to their decision not to move in or to leave.
caveat4 reviews mention this
Mold concerns come up
A smaller set of residents report mold problems affecting their health.
A few reviews describe mold as a serious issue, including a claim of toxic mold levels and symptoms reported by residents or family. Other residents mention mold alongside water damage in the unit. Several of these reviews also describe frustration with not getting timely resolution or communication.
common18 reviews mention this
Office staff responsiveness is mixed
Many residents say the office and maintenance team are polite and helpful when they reach out.
Across the reviews, there are repeated accounts of kind, helpful office staff and maintenance that arrives quickly once work orders are placed. Some residents describe being able to get repairs handled the next day or within a day or two, and others recommend the leasing team for customer service. At the same time, other reviews describe the office as unresponsive or unprofessional, so experiences appear inconsistent.
caveat5 reviews mention this
Security and gate concerns
Residents raise concerns about gates, parking areas, and property security.
Some reviews focus on safety and access issues, including gate problems and the lack of working security. Residents also mention break-ins and stolen packages, along with concerns about people entering areas where they should not. A few reviews also describe parking problems like towing or near-misses in the lot.
caveat7 reviews mention this
Fees, contracts, and move costs
Several residents report surprise fees or difficulty ending leases.
A recurring negative theme is that moving or leaving can come with added costs, and some residents describe being prevented from breaking their contracts. Reviews mention move charges and transfer costs tied to switching units, as well as fees assessed even when residents say the property issues were the community’s fault. Others describe frustration with what they saw as unfair handling of lease situations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Active Adult Communities (55+)
Transportation
William P X (7 miles away)
George Bush Intercontinental (22 miles away)
Nearby Places of Interest
This area of Pasadena, Texas offers a convenient and diverse array of amenities for senior living. With several places of worship nearby, including Southern Baptist Convention and St Bernadette Catholic Church, residents have access to spiritual support and community engagement. There are also numerous restaurants such as El Bolillo Bakery and Jason's Deli, providing a variety of dining options. Health care needs can be met with several physician offices and pharmacies in close proximity, ensuring easy access to medical services. Additionally, the presence of St. Luke's Health - Patients Medical Center provides quality healthcare facilities within reach. For recreational activities, parks like Crenshaw Park and Challenger 7 Memorial Park offer green spaces for relaxation and outdoor enjoyment. Transportation is also convenient with William P. Hobby Airport located just 6.4 miles away, providing easy access for travel needs. Overall, this area provides a well-rounded environment for seniors looking for a comfortable and accessible place to live in Pasadena.
Places of Worship
Southern Baptist Convention (0.8 miles)
First Presbyterian Church (3.5 miles)
Memorial Baptist Church SBC of Pasadena (3.9 miles)
First United Methodist Church of La Porte (6.1 miles)
St Bernadette Catholic Church (9 miles)
Restaurants
El Bolillo Bakery (1.3 miles)
Jack In The Box (1.7 miles)
Whataburger (1.8 miles)
McDonald's (1.8 miles)
Jason's Deli (1.9 miles)
Refresqueria Arco Iris (1.9 miles)
Chick-Fil-A (2 miles)
Physicians
Harris County Public Health Southeast Clinic (1.5 miles)
Nag Clinics (3 miles)
Deer Park Family Clinic (3.4 miles)
Kirkwood Medical Associates - Deer Park Office (3.4 miles)
Pasadena Eye Associates (3.6 miles)
Yerramadha Muralidhar MD PCP Associates of Pasadena (3.7 miles)
Dr Jimmy Doan's Office (4 miles)
Cafes
Sycamore Grounds Coffee House (1.5 miles)
Starbucks (2.3 miles)
Starbucks (3.1 miles)
Starbucks (8.3 miles)
Starbucks (9.6 miles)
Panera Bread (9.6 miles)
Pharmacies
Walgreens (1.9 miles)
CVS Pharmacy (2.8 miles)
Walgreens (2.9 miles)
Walgreens (3.4 miles)
CVS Pharmacy (3.6 miles)
Walgreens (3.7 miles)
Walmart Pharmacy (5.1 miles)
Hospitals
St. Luke's Health - Patients Medical Center - Pasadena, TX (3.7 miles)
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The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.
Southmore Park Apartments photos
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Active Adult Communities (55+)
William P X (7 miles away)
Excellent access to nearby amenities and healthcare.
Weight Training for Seniors: Building Strength and Vitality
Understanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers
8 Essential Assistive Devices for Older Adults