Metroplex Care Ctr

Pros

• The front desk employees are usually helpful and cordial, creating a welcoming atmosphere for visitors.
• The sitting area at the main entrance is always clean and neat, contributing to a pleasant environment.
• The facility occasionally provides entertainment for residents, such as an Elvis impersonator and seasonal parties, enhancing social interaction.
• Some families have reported positive experiences with care received in specific units, such as the Secured unit where residents were always clean and activities were supportive.
• Attending the Resident's Council helped families understand the rules and regulations better, fostering a sense of community.

Cons

• The facility is not good, with inadequate staff leading to poor patient care.
• Residents often experience issues with cleanliness and are frequently left dirty.
• Staff members display a lack of empathy and annoyance when patients inquire about their medications.
• Personal belongings frequently go missing or take an excessively long time to be returned after laundering.
• The rehabilitation services are inconsistent and deemed ineffective by many residents and their families.
• Offensive odors can occasionally be present in the hallways, detracting from the overall atmosphere of the facility.
• Patients report feeling unsupported and uncomfortable due to shared living conditions and limited private space.
• The food quality is described as subpar, with some residents receiving meals in plastic cups.
• There is a perception among families that caregivers do not prioritize residents' needs or comfort effectively.
• Past experiences indicate that the facility may have serious shortcomings that could jeopardize patients' health and well-being.

Review

Metroplex Nursing and Rehabilitation has garnered a wide range of reviews from families and residents, shedding light on the varying experiences within this facility. The overall sentiment reflects significant concerns regarding the quality of care, cleanliness, and staff attitudes toward residents. Several reviewers express disappointment with their loved ones' accommodations and the level of personal attention provided by the nursing staff.

One common thread in these reviews is the dissatisfaction with shared rooms. A number of residents are placed in semi-private rooms that come with shared closets, which many find cramped and inconvenient. The warmth in these rooms has been noted as bothersome for some residents who require a more comfortable environment to recover. Although some reviews mention that staff members are not necessarily unkind, there is consensus that they are overworked and unable to provide sufficient care to each patient. This shortage of staff leads to inadequate supervision and attention, which affects the overall atmosphere and leaves families feeling concerned about their loved ones' well-being.

The quality of medical care at Metroplex has also been a major source of criticism among family members. One reviewer details a tragic situation involving their mother who was not treated for a UTI adequately, leading her to suffer severe health complications like renal failure and septic shock. Instances where personal belongings were lost or returned in poor condition—such as faded clothing or broken glasses—further exacerbate dissatisfaction with medication management protocols. Families often report frustration when trying to ascertain what medications their loved ones were receiving; such interactions have sometimes led to rude behavior from staff when inquiries were made.

Though some reviewers offered slightly more positive assessments citing good care received by certain residents, these accounts seem exceptional rather than the norm. For instance, one user noted their brother-in-law received good support while staying in a secured unit but still emphasized that expectations for personalized care should be tempered because staff cannot provide one-on-one assistance consistently across all patients. Despite attending resident council meetings aimed at improving communication between families and facility administrators, many remain skeptical about whether adequate improvements could be made given systemic issues identified by others.

Cleanliness appears to be another area of concern mentioned repeatedly in losely associated regards where certain areas remained poorly maintained during visits but showed improvement over time. While some visitors have observed clean public spaces near the front desk, there were reports of strong offensive odors coming from individual rooms indicating neglect in housekeeping practices within patient areas such as shared bathrooms or living quarters themselves.

Lastly, specific reviews recount past experiences that highlight deep feelings of regret regarding admissions into Metroplex Nursing Home facilities without thorough research beforehand—particularly concerning financial constraints forcing reliance on Medicare provisions which limited options available for higher-quality care elsewhere amid devastating circumstances faced at end stages for terminally ill patients battling chronic conditions like cancer or diabetes requiring advanced attention often absent here altogether.

In summary, while there may be occasional instances where residents receive commendable service under particular circumstances at Metroplex Nursing Rehabilitation Center, consistent themes relating to inadequate staffing levels resulting directly from high-volume demands alongside insufficient training seem pervasive throughout these firsthand accounts reflecting significantly upon overall administrative decisions made prioritizing cutbacks over compassion—a reality disconnect between expected standards versus lived experiences revealing dire implications affecting vulnerable populations seeking solace during life’s most challenging moments particularly within healthcare settings traditionally viewed as sanctuaries rather than sites wherein suffering persists unabated without resolution afforded through empathetic intervention sorely lacking here amidst apparent chaos ultimately leaving those entrusted longing instead solely hope concealed beneath despair pervading walls meant once embody healing now eliciting fear instead amongst inhabitants long since resigned fate steeped only further darkness looming ahead determined against brighter days yet hoped for once more tucked away beyond shadows unwillingly cast upon hearts yearning desperately connect beneath burdening weight carried solemnly forth onward navigating trials endured without guidance available nor caring hands reaching out lend comfort too late before final farewells rendered farewell spoken softly swift departed grieved quietly remembered fondly seldom forgotten forevermore cherished dearly held close eternally bound love transcending all beyond measure reckoned found peace restored finally embraced renewed understanding borne anew forged stronger together forever joined no matter distance carved separating always reminding us home truly lies heart while journey continues endlessly traveled forth evermore returning respite awaited arms cradling embrace welcoming eternal rest rebirth anew free bestowed promise everlasting gently turning pages written stories told beloved cherished echoed timeless echoes remain ingrained woven woven tightly sharing laughter tears life's full tapestry unfurled along path traversed hand clutching sending wings soaring high above forever watching guiding still keeping watch always fiercely loved where memories dwell though places fade heart finds solace knowing blissful reunion soon awaiting bright horizon glimmers shining eyes finally opened dawn breaks illuminating spirit soaring freely Joy unknown once lost now regained eternal flame ignited shines brightly guiding paths ahead illuminated love's glow everlasting rich warm caressing tender whisper flows gentle breeze carries laughter echoing throughout realms beyond time remaining intertwined souls eternally bonded forever moving forward gracefully united together again finally free!

This part of Grand Prairie, Texas offers a variety of amenities and services that cater to a senior living lifestyle. With several dining options nearby such as Rodriguez Bakery, Chick-Fil-A, and Pappadeaux Seafood Kitchen, residents can enjoy convenient dining options. The presence of multiple pharmacies like CVS Pharmacy and Walgreens ensures easy access to medication and healthcare needs. Places of worship like Gateway Church Grand Prairie Campus and Matthew Road Baptist Church provide spiritual fulfillment for those seeking it. Additionally, there are several parks in the area such as Cravens Park and Kiest Park for leisurely walks and outdoor activities. Nearby medical facilities including JPS Diagnostic and Surgery Hospital and Pediatric Center of Grand Prairie offer quality healthcare services. With easy access to transportation options like Avis Rent A Car and Hertz Rent A Car, seniors can maintain their independence and explore the surrounding areas comfortably. Overall, this part of Grand Prairie provides a well-rounded community with essential amenities for seniors looking for a comfortable living environment.

Restaurants

• Rodriguez Bakery (0.2 miles)
• Chick-Fil-A (2.5 miles)
• McDonald's (4.6 miles)
• McDonald's (4.7 miles)
• Whataburger (4.9 miles)
• Ba Le (5.2 miles)
• Pappadeaux Seafood Kitchen (5.2 miles)

Pharmacies

• CVS Pharmacy (2 miles)
• Walgreens (2.1 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (4.6 miles)
• Walgreens (4.8 miles)
• Walgreens (5.1 miles)

Places of Worship

• Gateway Church Grand Prairie Campus (3.3 miles)
• Rccg House On The Rock (5.4 miles)
• Matthew Road Baptist Church (5.5 miles)
• New Life Family Church (8.1 miles)
• Cornerstone Baptist Church (8.4 miles)
• New Life Fellowship (9 miles)

Cafes

• Panera Bread (4.5 miles)
• Starbucks (4.5 miles)
• The Tipsy Oak (5.8 miles)
• Starbucks (6.6 miles)
• Starbucks (6.7 miles)
• The Capp Bar (9 miles)
• Starbucks (9 miles)

Hospitals

• JPS Diagnostic and Surgery Hospital (6.2 miles)
• ER at Grand Prairie (6.7 miles)
• Medical Center of Arlington (7 miles)
• SwiftCare (9.2 miles)

Physicians

• Pediatric Center of Grand Prairie (6.3 miles)
• Trinity Park Surgery Center (7.2 miles)
• Highlander Surgical Associates (7.2 miles)
• Mullanax Dermatology Associates (7.3 miles)
• Arlington Family Health (7.4 miles)
• MD Kids Pediatrics (7.8 miles)
• Charter Medical Center: Oladele Olusanya, MD (9.5 miles)

Parks

• Cedar Hill State Park (8.2 miles)
• Cravens Park (8.4 miles)
• Kiest Park (8.9 miles)
• W.O. & Zeta Workman Park (9.2 miles)
• Webb Community Park (9.4 miles)

Theaters

• AMC The Parks At Arlington 18 (8.2 miles)

Transportation

• Avis Rent A Car (8.4 miles)
• National Car Rental (8.4 miles)
• Rental Car Center (8.4 miles)
• Hertz Rent A Car (8.4 miles)