Heritage at Turner Park Healthcare and Rehabilitation in Grand Prairie, TX
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820 Small St, Grand Prairie, TX 75050
For more information about senior living options: (844) 490-3973
The staff have gone above and beyond to ensure the residents felt safe, supported, and well cared for throughout their healing journey. This compassion and attention to emotional well-being is rare and deeply appreciated. They would recommend Heritage at Turner Park without hesitation. The administration, nursing staff, CNAs, kitchen, maintenance, and housekeeping teams have demonstrated outstanding attentiveness and professionalism. The staff have helped the residents obtain every eligible benefit and stay in regular contact. Heather consistently provides excellent care and support. Heritage truly has a heart for its residents. The staff treat residents very well. The facility is excellent, with caring and competent administrators. The administrator is exceptionally caring, professional, and attentive. The team provides exceptional care for residents with professionalism and kindness. The DON and the new team are leading a great effort to make the facility a class A nursing home. Attention to detail is impeccable; each patient's care is top priority. The care received at Heritage Park is superb. The facility is clean and welcoming.
The facility should be shut down immediately for resident safety due to widespread mistreatment and neglect by the staff. There are reports of feces smeared on walls and cockroaches roaming the building. A CNA named Regina is described as unhelpful and abusive, and should have her license reviewed or be fired. Residents are left in wet briefs for long periods with little to no assistance. The administration is accused of guilt-tripping patients from seeking emergency care and failing to monitor falls or record them. The memory care unit is warned against, with complaints filed and a recommendation not to place loved ones there. The new owners and staffing changes are said to have worsened care and caused financial mismanagement.Heritage at Turner Park in Grand Prairie, Texas, is best suited for families seeking a warm, relationship-centered approach to long-term care. It excels for residents who value emotional support, personal attention, and the ability to keep a spouse or partner close through care. The environment often feels home-like, with clean spaces and programming that encourages social engagement. When leadership is engaged, administrators and nursing staff earn trust through steady communication and visible involvement in daily life. For couples or siblings who want to receive care near one another, Heritage Turner Park frequently delivers a level of continuity hard to find elsewhere.
Potential buyers should explicitly consider alternatives if memory care needs dominate or if a nonnegotiable standard of administrative stability is required. Several reviews flag serious concerns about memory care safety and monitoring, which means the unit warrants direct, current scrutiny before placement. Other accounts reference administrator turnover and shifts in financial or operational practices that can ripple through care quality and family communication. Those with tight decision timelines or demanding regulatory expectations may want to compare communities with steadier leadership and clearer, long-term oversight. The cautions are real enough to prompt thorough, in-person conversations with leadership.
On the positive side, the caregiving team is repeatedly described as compassionate, responsive, and competent across nursing, CNAs, kitchen, and maintenance. Administrators and the Director of Nursing are frequently cited for going beyond the call to address health needs, coordinate benefits, and keep loved ones safe. The ability to keep a long-married couple together during treatment is a distinctive benefit that aligns with many families' values and reduces relocation stress. Clean facilities, an active activities team, and resident-centered programming help residents stay engaged and comfortable, reinforcing a sense of home rather than institution. Taken together, these strengths create a solid counterweight to occasional operational missteps.
Yet the concerns articulated by some reviewers cannot be dismissed. A portion of feedback describes neglectful or inconsistent care during certain shifts, with pointed warnings about the memory care unit. Reports span odors, pest concerns, delays in answering call lights, and gaps in fall monitoring. Administrative turnover and perceived mismanagement in some accounts raise questions about long-term stability. These accounts are not universal, but they are persistent enough to warrant rigorous due diligence: tour with the administrator, review current staffing patterns, request recent safety and incident logs, and verify how concerns have been addressed in the past year.
The practical takeaway centers on leadership, transparency, and the specific care needs of the resident. Strong, visible leadership, coupled with responsive family communication, tends to smooth over most day-to-day issues and cement trust in the care team. The chance to keep loved ones together during recovery or ongoing care is a meaningful advantage that many families will prize, particularly when pursuing long-term placement. However, memory care quality, consistent staffing, and predictable oversight remain critical decision factors. For families prioritizing compassionate, engaged care and a home-like atmosphere, Heritage at Turner Park stands as a compelling option - worth pursuing with disciplined, front-loaded due diligence and a clear set of expectations.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Dallas-Fort Worth International (10 miles away) Dallas Love (11 miles away)
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.Heritage at Turner Park Healthcare and Rehabilitation in Grand Prairie, TX is a comfortable and inviting assisted living community. Residents can take advantage of the beautician on-site to keep up with their personal grooming needs. Devotional services are also available on-site for those who wish to engage in spiritual activities.
The indoor and outdoor common areas provide ample space for residents to socialize, relax, or engage in recreational activities. The community is designed to be wheelchair accessible, including the showers, ensuring that all residents can easily move around and maintain their independence.
Heritage at Turner Park offers respite or short-term stays for individuals who may need temporary assistance or care. This provides peace of mind to both residents and their families knowing that additional support is available when needed.
The community provides high acuity care for individuals with more complex medical needs. The staff is trained to handle these special requirements and ensure that residents receive personalized care tailored to their unique needs.
Incontinence care is also provided for those who require assistance with managing this aspect of daily living. This service aims to enhance the comfort and dignity of residents by providing them with the necessary support and resources.
Devotional activities are available on-site for residents who seek spiritual fulfillment or wish to participate in religious services or discussions.
Conveniently located near two pharmacies, four restaurants, and a place of worship, Heritage at Turner Park ensures that residents have easy access to essential amenities in the surrounding area. This allows them to maintain their independence while enjoying a vibrant community life within reach of diverse services and facilities.
This area of Grand Prairie, Texas offers a variety of conveniences for seniors looking to settle down in a vibrant community. With several dining options like Rodriguez Bakery, Chick-Fil-A, and Pappadeaux Seafood Kitchen nearby, residents can enjoy a range of culinary experiences. Additionally, there are multiple pharmacies such as Walgreens and CVS Pharmacy within a short distance for easy access to medications and healthcare needs. Places of worship like Gateway Church Grand Prairie Campus and Matthew Road Baptist Church provide spiritual support for those seeking religious connections. For leisurely activities, cafes like Starbucks and The Tipsy Oak offer opportunities to socialize with friends over coffee or light bites. In terms of healthcare, hospitals such as JPS Diagnostic and Surgery Hospital and physicians like Pediatric Center of Grand Prairie are easily accessible for medical care. Transportation services from Avis Rent A Car and Hertz Rent A Car make it convenient for seniors to get around the area if they prefer not to drive themselves. Additionally, parks like Kiest Park and Kidd Springs Park provide green spaces for outdoor recreation, while theaters like AMC The Parks At Arlington 18 offer entertainment options for movie buffs. Overall, this part of Grand Prairie offers a well-rounded living experience with amenities catering to the diverse needs of senior residents.
Heritage at Turner Park Healthcare and Rehabilitation is located at 820 Small St, Grand Prairie, TX 75050 in Tarrant County, Texas
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