Heritage At Turner Park Health & Rehab in Grand Prairie, TX
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820 Small Street, Grand Prairie, TX 75050
For more information about senior living options: (844) 490-3973
Heritage at Turner Park's staff are described as going above and beyond to ensure residents feel safe, supported, and well cared for. The facility is praised for its compassion, such as keeping a long-time married couple together during care. The administration, nursing staff, CNAs, kitchen, maintenance, and housekeeping teams are recognized for outstanding attentiveness and professionalism. The staff are helpful in securing benefits for residents and maintain regular contact with families. Heather is described as a reliable go-to person who consistently ensures residents' needs are met. The facility is noted as clean, welcoming, and home-like, with friendly and caring staff. The administrator and DON are described as warm, knowledgeable, and dedicated to high-quality care. Families feel blessed to have found Heritage at Turner Park, with exceptional care and support from the team.
The facility was described as the worst place they've ever been, with rude and incompetent staff, especially at night and on weekends. One reviewer urged that the facility be shut down immediately for the safety of residents due to widespread mistreatment and neglect. A CNA trainee reported feces smeared on walls and cockroaches roaming the building, indicating severe sanitation issues. Residents were left waiting for help, with call lights ignored and fall-risk monitoring not properly tracked. A family member died, allegedly due to the care provided, and others were warned not to bring loved ones there. The memory care unit was labeled detestable and unsafe, with advice to avoid placing loved ones there. The Medicare wing smelled of urine, and meals were cold or poorly served. Belongings and medications were lost during transfer, and discharge paperwork was mishandled.Heritage at Turner Park Health & Rehab in Grand Prairie, TX is best suited for families seeking a genuinely compassionate, people-centric environment where care is delivered with emotional attentiveness. The community shines for expectant families who want to keep a long-term spouse together during care, as several reviews highlight the staff's effort to preserve partnerships and emotional well?being. It also serves families transitioning a loved one from hospital care, where administrators and front-line caregivers are praised for being responsive, communicative, and hands-on. Those who prize a welcoming, home-like atmosphere and visible leadership will find a compelling fit here. At the same time, this facility is not a universal solution; those prioritizing highly clinical, ultra-low?risk memory care or impeccable, consistently spotless conditions should start their search elsewhere.
The strongest case for Heritage rests on the people leading and delivering care. Families repeatedly credit administrators, the DON, and CNAs for going above and beyond, maintaining open lines of communication, helping residents obtain entitlements, and treating loved ones with sincere kindness. Instances of exemplary teamwork span nursing, kitchen, maintenance, and housekeeping, producing a cohesive, attentive operation that attends to both medical needs and emotional comfort. The administration's perceived dedication - described as warm, professional, and responsive - appears repeatedly in positive experiences, along with tangible benefits such as timely transfers, close family involvement, and a steady focus on residents' dignity. Cleanliness, a welcoming atmosphere, and a robust activity program further reinforce the sense of a well-managed, resident-centered campus when leadership is aligned.
Yet the experience is not uniform, and the most troubling voices point to systemic gaps that cannot be dismissed. A sizable portion of reviews allege serious lapses in care, including neglect in memory care areas, unresolved safety issues, and a pervasive odor or cleanliness problems in certain sections. Reports of residents left waiting for assistance, delayed alarms, and insufficient monitoring of fall risks create a stark contrast to the best-case scenarios and undermine trust for families considering long-term placement. There are pointed accusations of miscommunication, age-inappropriate or rushed interactions, and incidents that leave families worried about whether staff respond with the urgency needed for truly vulnerable residents. Such threads are not mere outliers; they recur enough to demand caution.
These mixed signals have a clear implication: the positive, purpose-driven care described by many families can be realized, but only where management stability, staffing levels, and day-to-day responsiveness are consistently prioritized. Under the right leadership, the culture shifts toward a class-A standard - clean, well?run, with an engaged administrator and a nursing team that communicates proactively. However, when staffing pressures mount or oversight falters, the very concerns raised by critics - missed calls, delayed care, and lapses in safety - reappear. That duality means prospective residents must vet current conditions carefully, rather than rely on past praise.
For families considering alternatives, focus on three benchmarks. First, verify current leadership and ask to meet the administrator and the DON, as many positive stories hinge on their ongoing involvement and problem-solving approach. Second, request recent, facility-specific safety and quality indicators: staff-to-resident ratios, fall-management practices, memory-care protocols, and the most recent state survey or CMS rating. Third, talk with families currently enrolled, particularly those with loved ones in memory care or requiring frequent medical follow-up, to hear if responsiveness and dignity are consistent across shifts and days. If these checks reveal steady, proactive care, Heritage at Turner Park can be a strong choice; if not, the search should widen to facilities with a more uniformly high reliability profile.
Ultimately, Heritage at Turner Park Health & Rehab offers a compelling blend of compassionate caregiving and home-like warmth, amplified by leadership that earns trust when functioning well. The competing narratives warrant serious attention: a facility that can deliver remarkable, family-centered care and meaningful improvements, but one that also carries meaningful risk if staffing or oversight slip. Families prepared to engage actively, monitor closely, and prioritize robust memory-care safeguards will likely find this community a credible option. Those unable to tolerate the chance of inconsistent responsiveness or lingering odor and safety concerns should pursue other memory-care and long-term-care environments with more consistently documented performance.
164 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Dallas-Fort Worth International (10 miles away) Dallas Love (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heritage At Turner Park Health & Rehab in Grand Prairie, TX is a senior living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and inviting atmosphere for seniors to enjoy their retirement years.
Some of the amenities offered at Heritage At Turner Park Health & Rehab include a beauty salon, where residents can enjoy various grooming services, and cable or satellite TV for their entertainment needs. Community-operated transportation is available to ensure that residents can easily access nearby destinations, such as shopping centers or recreation areas. The computer center allows residents to stay connected with loved ones or engage in online activities.
The dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by professional culinary staff. Residents have the option to choose special dietary restrictions if needed. Housekeeping services are provided to maintain cleanliness and tidiness within the living spaces.
For leisure and wellness activities, the community features a fitness room and outdoor space where residents can exercise and enjoy nature. The gaming room provides opportunities for socialization and recreation, while the small library offers a quiet space for reading and relaxation. Planned daily activities are scheduled to keep residents engaged, while resident-run activities allow them to take an active role in planning and organizing events.
The care services at Heritage At Turner Park Health & Rehab prioritize the well-being of residents. A 24-hour call system ensures that help is always accessible whenever needed. Assistance with daily living tasks such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure that residents receive their medications on time.
Additional care services include a mental wellness program that addresses the emotional well-being of residents, as well as diabetes diet management for those with specific dietary needs.
Within close proximity to Heritage At Turner Park Health & Rehab are two pharmacies, four restaurants, and a place of worship for convenient access to essential services within the community.
Overall, Heritage At Turner Park Health & Rehab offers a comprehensive array of amenities and care services that cater to the needs and preferences of senior residents.
Heritage At Turner Park Health & Rehab is located at 820 Small Street, Grand Prairie, TX 75050 in Tarrant County, Texas
Heritage At Turner Park Health & Rehab on seniors.fyi includes 9 photos including images showing interior, bedroom, living room, landscaping, decor, windows, indoor lighting, gym, and more.
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