Heritage At Turner Park Health & Rehab

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  • Interior

    A cozy living room setup featuring a plaid sofa, armchairs, side tables with lamps, and decorative plants.

  • Decor

    A cozy living room with a classic fireplace and comfortable seating.

  • Living Room

    A cozy living room featuring sofa chairs arranged around a television, with a wooden floor and decorative elements such as plants and a vase.

  • Building

    Sign for Heritage at Turner Park Health & Rehab.

  • Bedroom

    A minimalist bedroom with a single bed, table, and chair.

  • Windows

    A modern bedroom with two neatly made beds, featuring stylish decor and soft lighting.

  • Dining

    An empty dining room with neatly arranged tables and chairs, featuring wooden floors and ceiling fans.

  • Landscaping

    A cozy backyard with a covered patio, featuring outdoor seating and a well-maintained lawn enclosed by a wooden fence.

  • Exercise Equipment

    A spacious gym equipped with various fitness machines and exercise equipment.

Heritage At Turner Park Health & Rehab

820 Small Street, Grand Prairie, TX 75050

For more information about senior living options: (844) 490-3973

1.9 from 7 reviews
5 stars
1
4 stars
0
3 stars
1
2 stars
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1 stars
5

Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is described as being cleaner and better in the Medicare section.
  • pro Some activities are offered for both residents and families to enjoy together.
  • pro The new management is praised for being attentive to patients, staff, and families.
  • pro There is no unpleasant smell reported in certain areas of the facility, contributing to a more home-like environment.
  • pro The Director of Nursing (DON) and Administration are commended for their focus on patient care.

Cons

  • pro The facility has a strong urine odor throughout, which is off-putting for visitors and patients alike.
  • pro Staff members seem indifferent to patient needs, as evidenced by long waits for assistance.
  • pro Patients often appear unkempt and their personal belongings are frequently lost or damaged.
  • pro The quality of food served is subpar, resembling TV dinners, and is often served cold.
  • pro There are complaints of inadequate staffing during weekends, leading to worse care conditions.
  • pro Communication barriers exist between staff and patients due to heavy accents, causing misunderstandings and frustration.
  • pro The overall environment feels unsafe and unwelcoming, with reports of needing supervision or security while visiting.
  • pro Management appears more focused on paperwork than on actual patient care or comfort.
  • pro The facility's infrastructure is in poor condition, with dingy rooms and inadequate cleanliness standards.
  • pro Families express regret over choosing this facility due to the negative experiences their loved ones faced.

Review

In the realm of healthcare facilities, particularly nursing homes and rehabilitation centers, the experiences of residents and their families can vary dramatically. The accounts provided paint a troubling picture of one specific facility that has garnered significant criticism from both former residents and their relatives. While some individuals claim improvements under new management, many others recount deeply distressing experiences characterized by neglect, inadequate care, and unsatisfactory living conditions.

A theme that emerges strongly from these reviews is the cleanliness—or lack thereof—within the facility. Several reviewers noted an overwhelming odor of urine that permeated common areas, with one visitor stating that this smell was noticeable immediately upon entering. Cleanliness is often a basic expectation in healthcare settings; however, many reported that shared living spaces were dingy and poorly maintained. One individual recounted an incident where personal belongings went missing or were lost altogether, including important items like dentures and wheelchairs. This lack of organization compounded feelings of dissatisfaction among families who entrusted their loved ones to this facility.

Care staff interactions also came under fire in these reviews. Compounding the issues with cleanliness were allegations regarding the attentiveness of caregivers who appeared indifferent to the needs of residents. Several accounts described instances where patients were left unattended for extended periods—one reviewer mentioned a resident left on the toilet for twenty minutes before help arrived. Moreover, when assistance was summoned using alarms, delays were frequent and widespread complaints highlighted inadequate staffing levels during weekends when services reportedly dipped even further. Families expressed frustration at what they perceived as neglectful behavior from staff members who seemed preoccupied or unavailable to provide necessary care.

Effective communication between staff and residents also emerged as a concern within these narratives. Language barriers due to accents were pointed out by one family member, who relayed her mother's struggles to understand staff communication in light of diverse backgrounds among caregivers. Such disconnects not only hindered practical assistance but also contributed to feelings of alienation among residents within an already challenging environment.

The quality of food served at this institution drew negative feedback too; meals were frequently described as unappetizing or poorly prepared—akin to "TV dinner style" cuisine—and reports indicated issues with serving temperatures as well as cleanliness post-meal service where trays would remain unattended long after being delivered. These grievances illustrate how vital aspects like nutrition and dining experience impact overall resident satisfaction in long-term care scenarios.

In summary, it appears clear from these collective accounts that this facility has much room for improvement across multiple domains, including cleanliness standards, quality of resident care, effective communication among staff members and residents, and transparency regarding patient needs and belongings—all hallmarks expected in any reputable healthcare establishment. Many reviewers adamantly stated they would not recommend this place based on their experiences while voicing valid concerns over potential medical negligence faced by loved ones during critical moments in their lives—as evidenced by alarming health outcomes reported after stays at this facility. As families navigate difficult decisions about long-term care for their elderly relatives or friends requiring assistance, such feedback serves as crucial insight into what may be missing at facilities claiming to provide supportive environments for vulnerable populations.

Features

Housing

  • 164 resident community capacity 164 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Dallas-Fort Worth International (10 miles away) Dallas-Fort Worth International (10 miles away)
  • Dallas Love (11 miles away) Dallas Love (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heritage At Turner Park Health & Rehab in Grand Prairie, TX is a senior living community that offers a range of amenities and care services to meet the needs of its residents. The community provides a comfortable and inviting atmosphere for seniors to enjoy their retirement years.

Some of the amenities offered at Heritage At Turner Park Health & Rehab include a beauty salon, where residents can enjoy various grooming services, and cable or satellite TV for their entertainment needs. Community-operated transportation is available to ensure that residents can easily access nearby destinations, such as shopping centers or recreation areas. The computer center allows residents to stay connected with loved ones or engage in online activities.

The dining room offers restaurant-style dining, providing delicious and nutritious meals prepared by professional culinary staff. Residents have the option to choose special dietary restrictions if needed. Housekeeping services are provided to maintain cleanliness and tidiness within the living spaces.

For leisure and wellness activities, the community features a fitness room and outdoor space where residents can exercise and enjoy nature. The gaming room provides opportunities for socialization and recreation, while the small library offers a quiet space for reading and relaxation. Planned daily activities are scheduled to keep residents engaged, while resident-run activities allow them to take an active role in planning and organizing events.

The care services at Heritage At Turner Park Health & Rehab prioritize the well-being of residents. A 24-hour call system ensures that help is always accessible whenever needed. Assistance with daily living tasks such as bathing, dressing, and transfers is provided by trained staff members. Medication management is also available to ensure that residents receive their medications on time.

Additional care services include a mental wellness program that addresses the emotional well-being of residents, as well as diabetes diet management for those with specific dietary needs.

Within close proximity to Heritage At Turner Park Health & Rehab are two pharmacies, four restaurants, and a place of worship for convenient access to essential services within the community.

Overall, Heritage At Turner Park Health & Rehab offers a comprehensive array of amenities and care services that cater to the needs and preferences of senior residents.

Nearby Places of Interest

Restaurants

  • Rodriguez Bakery (1.2 miles)
  • Chick-Fil-A (3.5 miles)
  • McDonald's (4.7 miles)
  • Whataburger (4.8 miles)
  • Pappadeaux Seafood Kitchen (5.7 miles)
  • McDonald's (5.7 miles)
  • Chick-Fil-A (6.1 miles)

Pharmacies

  • Walgreens (2.7 miles)
  • CVS Pharmacy (3 miles)
  • Walgreens (5 miles)
  • Walgreens (5.3 miles)
  • CVS Pharmacy (5.4 miles)
  • CVS Pharmacy (5.4 miles)
  • Walgreens (5.5 miles)

Places of Worship

  • Gateway Church Grand Prairie Campus (3 miles)
  • Rccg House On The Rock (6.4 miles)
  • Matthew Road Baptist Church (6.5 miles)
  • New Life Family Church (7.8 miles)

Cafes

  • Panera Bread (5.3 miles)
  • Starbucks (5.4 miles)
  • Starbucks (5.7 miles)
  • Starbucks (6.4 miles)
  • The Tipsy Oak (6.5 miles)
  • The Capp Bar (7.9 miles)
  • Starbucks (8.5 miles)

Hospitals

  • JPS Diagnostic and Surgery Hospital (7.3 miles)
  • ER at Grand Prairie (7.7 miles)
  • Medical Center of Arlington (8 miles)
  • SwiftCare (8.9 miles)

Physicians

  • Pediatric Center of Grand Prairie (7.3 miles)
  • MD Kids Pediatrics (7.4 miles)
  • Mullanax Dermatology Associates (8 miles)
  • Arlington Family Health (8 miles)
  • Trinity Park Surgery Center (8.1 miles)
  • Highlander Surgical Associates (8.2 miles)
  • Starcare (8.9 miles)

Transportation

  • Avis Rent A Car (7.8 miles)
  • National Car Rental (7.8 miles)
  • Rental Car Center (7.9 miles)
  • Hertz Rent A Car (7.9 miles)

Parks

  • Kiest Park (8.4 miles)
  • Cedar Hill State Park (8.9 miles)
  • Kessler Parkway Trail (9 miles)
  • Kidd Springs Park (9.2 miles)

Theaters

  • AMC The Parks At Arlington 18 (9.2 miles)

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