Garden Terrace Alzheimer's Center Of Excellence - Fort Worth

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Pros

• Charmaine made the admission process for one resident’s wife a pleasant experience with her patience and expertise.
• The staff at Garden Terrace is described as professional and caring, attending well to patients’ needs.
• One reviewer appreciated the quiet, clean, and spacious environment of the facility where their loved one resides.
• Activities provided for residents were noted to be good, contributing to quality engagement for those living there.
• A long-term caregiver observed that the nursing staff exhibited compassion and concern for residents' physical and emotional well-being.
• Many families felt that Garden Terrace provided above-average care compared to other facilities they had encountered in their experiences.
• One family expressed gratitude for the support received during difficult times, feeling as though the facility became a second home for their loved one.

Cons

• The facility was not clean, and the majority of the staff were unkind and uncaring.
• Residents experienced poor communication and lack of accountability from administration.
• The nurse gave incorrect medication dosages, leading to major concerns about care quality.
• The facility's environment was described as dank and cold, with trash rarely removed from rooms.
• Patients developed serious health issues due to inadequate care, including Stage 4 pressure sores.
• There were instances of residents being allowed to fall despite having fall risk wristbands on.
• Staff members exhibited defensive and disrespectful behavior when confronted with concerns.
• Important medical treatments were not administered as prescribed by doctors.
• Families experienced a lack of follow-up or solutions from management regarding complaints.
• Personal belongings went missing or were swapped among patients without resolution.

Review

The reviews of Garden Terrace, a rehabilitation and care facility, present a mixed picture, highlighting both commendable aspects and significant deficiencies. On one hand, there are sentiments of gratitude from families who have had positive experiences with certain staff members and the overall environment. Charmaine's efforts in assisting a family through the admission process were particularly noted for making a challenging situation feel manageable. Her patience and expertise in navigating insurance matters helped families feel more secure about their loved ones' stay at Garden Terrace. Additionally, some reviewers appreciated the cleanliness of the facility, mentioning that it was quiet and well-maintained. The professional demeanor of several staff members was also acknowledged, providing moments of comfort in an otherwise stressful time.

However, as heartening as some reviews may be, they are counterbalanced by alarming reports of neglect and poor care experienced by other residents. Several reviewers recounted harrowing accounts where patients did not receive proper medical attention or adequate pain management during their stays. For example, one reviewer stated that their mother was given incorrect dosages of medication multiple times before the mistake was caught, raising serious concerns about oversight and attentiveness among nursing staff. This lack of vigilance can be incredibly concerning for families entrusting their loved ones to such facilities—especially for those requiring consistent medical support.

Numerous complaints were directed toward the administration at Garden Terrace. Many individuals reported instances where communication faltered dramatically; families struggled to get answers when issues arose concerning their relatives' care. In some cases, even basic inquiries met with defensiveness rather than constructive engagement from management. One family expressed deep frustration over feeling dismissed while trying to bring forth concerns regarding their loved one's deteriorating health condition—ultimately leading to that patient's hospitalization due to severe complications arising from what they perceived as inadequate care.

The quality of food served at Garden Terrace has also come under scrutiny in various reviews. While some residents enjoyed their meals without complaint, others described hospital-like food that lacked appeal and nutritional value. In dire cases mentioned by reviewers, dietary restrictions specific to individual patients were ignored completely—a factor with potential life-threatening consequences for those with allergies or special needs related to diet.

Moreover, issues surrounding room conditions emerged prominently across several testimonials; although some hailed the cleanliness and spaciousness of rooms favorably, numerous others lamented poor maintenance standards leading to unclean living environments. Reports indicated that trash removal could be irregular and overall hygiene appeared insufficiently addressed during peak hours when staff resources were stretched thin.

In stark contrast to these distressing accounts stands another perspective—that despite its flaws—and perhaps because it fulfills specific needs amid limited options—Garden Terrace serves as a valuable resource for certain families seeking rehabilitation services due to circumstances beyond control or financial constraints influenced by recent hospitalizations or discharges without adequate alternatives available nearby.

Ultimately, these reviews encapsulate the complex dichotomy inherent within care facilities like Garden Terrace: while many have found relief through competent caregivers who genuinely strive for positive outcomes amidst challenging situations—others contend with negligence that severely compromises patient safety and emotional well-being alike. As such discussions unfold regarding eldercare centers' roles within broader healthcare systems today; stakeholders must grapple with how best to amplify supportive elements while addressing glaring gaps ensuring consistent standards remain universally applied irrespective of facility reputation in future endeavors toward enhancing patient welfare altogether.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (1.1 miles)
• Walgreens (1.2 miles)
• Ridgmar Pharmacy (1.4 miles)
• Walmart Fuel Station (2.5 miles)
• Walgreens (2.5 miles)
• Walmart Pharmacy (2.6 miles)

Physicians

• Diabetes & Thyroid Center of Fort Worth (0.2 miles)
• Pedro Steven D MD (0.2 miles)
• Psymed Solutions (0.3 miles)
• Dfw Neurology (0.6 miles)
• Texas Oncology Pa (0.6 miles)
• My Hope TMS Center (0.8 miles)
• Touchstone Imaging Southwest Fort Worth (0.9 miles)

Hospitals

• Pcu 4 (0.4 miles)
• Texas Health Harris Methodist Hospital Southwest Fort Worth (0.4 miles)
• Tele 4 (0.4 miles)
• Regency Hospital of Fort Worth (0.5 miles)
• Texas Health Clearfork (3.3 miles)
• Baylor Surgical Center (6.3 miles)
• Baylor Scott & White Hospital Medicine - All Saints (6.4 miles)

Restaurants

• Chick-Fil-A (1.1 miles)
• Taco Bell (1.2 miles)
• Whataburger (1.2 miles)
• Panda Express (1.4 miles)
• BoomerJack's Grill & Bar (1.4 miles)
• Jason's Deli (1.4 miles)
• Chili's Grill & Bar (1.5 miles)

Theaters

• Movie Tavern Hulen (1.6 miles)
• AMC DINE-IN Clearfork 8 (3.4 miles)

Cafes

• Starbucks (2.8 miles)
• Press Cafe (3.4 miles)
• Starbucks (4.9 miles)
• Starbucks (6.3 miles)

Parks

• Overton Park (3.6 miles)
• Panther Stadium (4.2 miles)
• Leonard Park (5.6 miles)

Places of Worship

• St Stephen Presbyterian Church (5.2 miles)