The Watermark At Broadway Cityview

Pros

• Residents at Broadway Cityview appreciate the caring and compassionate staff who ensure they receive good care and attention.
• The facility provides a welcoming atmosphere, making families feel comfortable and supported from the first visit onward.
• The dining experience is highly praised for its quality meals and friendly service from the dining room staff.
• There are plenty of engaging activities available for residents, promoting social interaction and a vibrant community.
• Family members feel reassured knowing that their loved ones have access to hospice care if needed.
• Residents enjoy well-maintained living spaces that provide comfort and independence, such as spacious apartments with full kitchens.
• The maintenance team is responsive and timely, contributing to a positive living experience for residents.

Cons

• The facility felt dark and outdated, and was considered way overpriced by the visitors.
• There was a lot of deferred maintenance, and the overall upkeep of the place was lacking, leading to a nonstarter for many residents.
• The food served at the facility was described as awful and unsatisfactory by several reviewers.
• Residents experienced significant issues with billing discrepancies that were purposefully made difficult to resolve due to nonresponsive business staff.
• An RN reported being appalled at their loved one’s appearance and condition during a visit, highlighting poor hygiene and care standards.
• Nursing staff refused to assist with basic grooming needs, such as nail trimming, indicating negligence in personal care.
• Refund requests for overcharged amounts went unanswered for months, causing frustration among families.

Review

The experiences shared by families regarding the assisted living and independent living options at The Watermark at Broadway Cityview present a complex narrative that highlights both the positive attributes and significant shortcomings of this facility. Overall, residents enjoy well-maintained apartments with private amenities like full kitchens, in-unit washers and dryers, and access to various activities. Families frequently commend the attentive and compassionate staff who contribute to a welcoming atmosphere. Many reviews indicate that staff members are dedicated to ensuring residents' comfort, safety, and engagement through daily meals, organized social events, and individual support.

Several reviewers noted that their loved ones felt welcomed from their first visit—a sentiment echoed by individuals whose family members were transitioning into assisted living. Residents in independent living reported spacious one-bedroom apartments complemented by ample choices for dining. For instance, one reviewer praised the quality of meals during visits with their mother while also mentioning the positive atmosphere fostered among residents through interaction and social events. The inclusive environment appears to encourage connection among residents, which is particularly beneficial for those making significant life transitions.

However, despite these favorable conditions in certain areas of care, other reviews paint a starkly different picture when detailing experiences related to skilled nursing care during COVID-19 restrictions. Several family members expressed deep dissatisfaction with the condition in which their loved ones were found during medical appointments—citing neglect regarding personal hygiene and overall appearance as alarming indicators of inadequate care within the facility. One review from an RN noted particularly concerning details about her husband’s physical state; she described how he was sent out in public looking unkempt while voicing her frustration regarding the lack of basic nail care provided by nursing staff.

This juxtaposition between commendable service in assisted living versus distressing accounts of neglect within skilled nursing sections creates a worrying dichotomy. Some families expressed significant disappointment over administrative responses to complaints about care quality or billing issues. One reviewer mentioned ongoing challenges regarding handling overcharges and unmet promises related to refunds for services not rendered; they noted persistent difficulty reaching administrative staff for resolution through calls or emails.

Moreover, another reviewer lamented a tragic outcome following concerns regarding nursing standards when her husband was prematurely discharged after being inadequately groomed while residing there—ultimately leading to his passing shortly thereafter. Such accounts raise serious concerns about oversight within skilled nursing frameworks present at The Watermark at Broadway Cityview.

While some reviews showcased nurturing environments where caregivers earned heartfelt accolades—described as “gems” by grateful families—the same individuals expressed frustrations surrounding shifts among administrative personnel and external perceptions of cleanliness levels among facilities awaiting renovations. Despite noted improvements on certain fronts (e.g., renovations intended to enhance living spaces), reviewers emphasized caution before recommending the establishment until it resolves current operational challenges comprehensively.

In conclusion, prospective residents are highly encouraged to weigh both sides before choosing The Watermark at Broadway Cityview for themselves or loved ones seeking either independent or assisted living arrangements—a decision fraught with emotional stakes rooted deeply within families’ experiences navigating elder care amidst conflicting realities highlighted across multiple narratives.

This part of Fort Worth, Texas, offers a convenient and accessible location for seniors looking to settle in a vibrant community. With a variety of healthcare options including physicians specializing in different areas such as neurology, oncology, and diabetes care, seniors can easily access quality medical care. The proximity to hospitals like Regency Hospital and Texas Health Harris Methodist Hospital Southwest Fort Worth provides peace of mind in case of emergencies. Additionally, there are plenty of dining options ranging from fast food to sit-down restaurants, making it convenient for seniors to enjoy a meal out. Pharmacies are also nearby for easy access to medications. For leisure and entertainment, there are theaters like Movie Tavern Hulen nearby, as well as cafes like Starbucks for socializing with friends or enjoying a quiet cup of coffee. The area also offers parks like Overton Park for outdoor recreation and places of worship like St Stephen Presbyterian Church for spiritual fulfillment. Overall, this part of Fort Worth presents a well-rounded and convenient environment for senior living.

Physicians

• Psymed Solutions (0.4 miles)
• Pedro Steven D MD (0.6 miles)
• Diabetes & Thyroid Center of Fort Worth (0.6 miles)
• Dfw Neurology (0.9 miles)
• Texas Oncology Pa (1 miles)
• Bowie Camp Clinic (1.1 miles)
• My Hope TMS Center (1.2 miles)

Hospitals

• Regency Hospital of Fort Worth (0.5 miles)
• Pcu 4 (0.8 miles)
• Texas Health Harris Methodist Hospital Southwest Fort Worth (0.8 miles)
• Tele 4 (0.8 miles)
• Texas Health Clearfork (2.8 miles)
• Baylor Surgical Center (5.7 miles)
• Baylor Scott & White Hospital Medicine - All Saints (5.9 miles)

Restaurants

• Chick-Fil-A (0.6 miles)
• Jason's Deli (0.9 miles)
• Taco Bell (0.9 miles)
• BoomerJack's Grill & Bar (0.9 miles)
• Rosa's Café & Tortilla Factory (0.9 miles)
• Chili's Grill & Bar (1 miles)
• Panda Express (1 miles)

Pharmacies

• CVS Pharmacy (0.6 miles)
• Walgreens (0.6 miles)
• Walgreens (1 miles)
• Ridgmar Pharmacy (1.2 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.8 miles)
• Walmart Fuel Station (2.8 miles)

Theaters

• Movie Tavern Hulen (1.1 miles)
• AMC DINE-IN Clearfork 8 (2.9 miles)

Cafes

• Starbucks (2.4 miles)
• Press Cafe (2.9 miles)
• Starbucks (4.4 miles)
• Starbucks (6 miles)

Parks

• Overton Park (3.1 miles)
• Panther Stadium (4.4 miles)
• Leonard Park (5.2 miles)

Places of Worship

• St Stephen Presbyterian Church (4.7 miles)